Enterprise Survey Management Application · and generation of market trends. It allows early...
Transcript of Enterprise Survey Management Application · and generation of market trends. It allows early...
EnterpriseSurveyManagementApplication
“Information, knowledge,is power”
Tom Clancy,
upcomBringing business and IT together
for trade associations
According to the American novelist Tom Clancy “Information, knowledge, is power. If you can control information, you can control people”.
An association aiming to promote the interests of its members can persuade policy makers to take decisions in favour of its members’ interests by properly collecting and analysing relevant information that support its case.
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The Enterprise Survey Management Application (ESMA) is the tool that allows associations to control information about their business sectors. The tool is based on information collected from the association members in the form of questionnaires/surveys, significantly enhanced by repetitive collection and generation of market trends.
It allows early detection of alarming trends in the market, enabling the association to take counter-measures as quickly as possible.
In parallel, it is an extremely valuable tool for the association members, as it reports back all market trends collected and analysed, providing invaluable insight.
Read in the following pages all the features of the application and how it may be deployed in any association. !• Association Administrator
• Association reporter
• Member roles
Enterprise Survey Management Applicationupcom
Bringing business and IT together
www.survey-mgmt.com
Full control of the information collection process
Association Administratorupcom
Bringing business and IT together
www.survey-mgmt.com
• Build surveys dynamically with complex questions in the form of tables that help quickly collect data from different market segments
• Re-use terms and questions to quickly support multilingual content and build new surveys in no-time
• Organise the members in companies and groups of companies
• Map the association sub-activities to Commissions and include members in them; a member may be part of one or many association commissions
• Manage end-users and grant them administrative, encoder or reporter roles to one or multiple members and/or commissions; any possible combination of end-users, members and commissions is possible, allowing an end-user to encode results for commission X as member A and view reports for commission Y as member B
• Launch surveys repetitively and notify end-users (acting as encoders for the members of the respective survey) to complete the new survey instance
• Properly manage notifications in order to complete surveys with close to 100% completion rate
• Send multilingual communications to end-users grouped in various ways
Association Administratorupcom
Bringing business and IT together
www.survey-mgmt.com
Reporting
Association reporterupcom
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www.survey-mgmt.com
• Powerful reporting capabilities for all information collected via the surveys
• Report on individual members, groups, and/or the entire market
• Report simultaneously on multiple items (member, group, and/or market) and compare results
• Report over a period of time, either the actual values or the trend from the previous period and last year’s period
• View reports as tables of raw data or graphs in a multitude of types (pie, line, bar, etc. graphs)
• Export raw data in Excel format and graphs in various graphics formats
• Store and/or update predefined filters to re-use them in the future
• Restrict report generation that may unveil member-sensitive information
Association reporterupcom
Bringing business and IT together Reportingwww.survey-mgmt.com
Member controls itself and views powerful reports
Member roles
Member Administrator • Manage member
profile
• Maintain information about the member/company of the association
• Manage member participation in the association Commissions
• Manage end-users and their rights relative to the member
upcomBringing business and IT together
www.survey-mgmt.com
upcomBringing business and IT together Member controls itself and views powerful reports
Member roles
Member Encoder • View pending survey
instances and introduce responses to survey questions
• Store temporary input and resume at a later stage; validate the input to complete the survey instance
• Use mobile devices to encode results
www.survey-mgmt.com
Member controls itself and views powerful reports
Member Reporter• Use same powerful
reporting engine as Association Reporter
• Member reporter is restricted to data relevant to members he represents and the entire market
Member rolesupcom
Bringing business and IT together
www.survey-mgmt.com