Enterprise of Things The 5th Wave of Enterprise Productivity · © 2018 BlackBerry. All Rights...
Transcript of Enterprise of Things The 5th Wave of Enterprise Productivity · © 2018 BlackBerry. All Rights...
Enterprise of Things
The 5th Wave of Enterprise Productivity
© 2018 BlackBerry Limited. All rights reserved. 2®
BlackBerry Highlights
STRATEGY
Pivot from Hardware to
Software is complete
Leveraging our DNA in
security, mobile-first,
embedded systems in
enterprise solutions
INNOVATION
23% of revenue invested in R&D
37,500Patents
18Major development
centers in 7 countries
FINANCIAL PERFORMANCE
$1.374B Non-GAAP
85%of revenue from
enterprise software &
services, double digit
growth
7consecutive quarters
of operating profit
$2.5BIn cash
CUSTOMERS
RECOGNITION
Recognized market
leadership by
54% of Fortune 100 companies rely on BlackBerry
OPERATIONS
Operations in 27 countries with follow-the-sun multilingual support
© 2018 BlackBerry Limited. All rights reserved. 3®
Our mission is to enable the 5th wave of enterprise productivity
Systems
of Record Communications Commerce Productivity
1970 1980 1990 2000
Computer Network Internet Mobile/Cloud Things
Hyper-
connectivityWave
Underlying
technology
disruption
Starting
Decade
Technological innovation has driven five waves of enterprise productivity.
The 5th wave leverages the Internet of Things for enterprises.
We call this the “Enterprise of Things” (EoT).
Computers replaced
ledger systems,
lowering G&A costs
and accelerating
reporting
IP networks replaced
ATN/Sonet networks
lowering cost and
creating new high-
bandwidth services
The Internet replaced
brick & mortar stores
and upended the
buying experience
Mobile & Cloud-
computing enabled
work anytime,
anywhere, improving
business
responsiveness and
performance
The Internet-of-Things
is creating hyper-
connectivity which is
transforming business
processes and
creating new business
models
2010+
© 2018 BlackBerry. All Rights Reserved. 4
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What is the “Enterprise of Things”Digital
Transformation
$3-11T in value from EoT
from transforming business
process and creating new
business models
Security
1,50
0
500
0
1,00
0
Growth in Attacks
Things
Growth in Things
6.4 billion
connected
things
46 billion
connecte
d things
2017
2021
EoT enables digital
transformation using
hyper-connected “things”
that are highly secure
Three components are
required to realize the
Enterprise of Things
© 2018 BlackBerry. All Rights Reserved. 5
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1. Things - Enables transformation
Metcalf’s law: every connected node exponentially increases the value of a network
BlackBerry law: every connected node exponentially increases the security risk of a network
40% of IoT value requires connectivity
The number of things is growing rapidly … … these things are rapidly being hyper-connected
Source: Juniper Research, 2015, *McKinsey Global Institute “The Internet of Things, Mapping the Value Beyond the Hype, 2015.
6.4 billion connected
things
46 billion
connected
things
2017 2021
2.4 billion smartphones
5.5 billion
smartphonesPHYSICAL THINGS
56% CAGR
13,000
ExabytesUnstructured
Data
44,000
Exabytes
Unstructured
Data
2017 2020
2000
ExabytesStructured Data
8000 ExabytesStructured DataDIGITAL THINGS
51% CAGRSmartphones
Messages
Documents
cars
Manufacturing robots
Surgical robots
Airframes
Transportation signals
Freight
Digital
Physical
Applications
Records
PC’s
RTOS
Wearables
Communications
© 2018 BlackBerry. All Rights Reserved. 6
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2. Security – Safeguards “Things” from attacksSecurity is the #1 technical barriers to EoT success New security requirements for EoT
• Attack surface has grown exponentially
• Employees and endpoints are emerging
vulnerabilities
• Need to ensure network of suppliers and
distributors are secure
• New standards for customer data privacy
• AI assessments needed to identify
emerging vulnerabilities
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HMI devices, mobile devices, custom…
Implementing digital twins
New IoT application development
IoT device management
Communications and connectivty…
IoT installation complexity
Integration of IoT data into existing…
Privacy concerns
Integration of IoT Tech
Technology is immature
Analytics
Data and information management
Security
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Source: Gartner 2018, ID: 351051. Question: Please rank the three greatest technical barriers to the success of your organization’s IoT activities?
1st, 2nd and 3rd choice rankings of technical barrier to EoT success
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© 2018 BlackBerry. All Rights Reserved. 7
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3. Transformation – Creates business valueIndustries are investing in EoT … … to realize key transformational benefits
65%
67%
72%
73%
74%
76%
76%
78%
80%
81%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Financial Services
Healthcare
Indutrial Products
Energy & Mining
Retail & Consumer
Power & Utiliites
Hospitality & Leisure
Public Sector
Technology, Media & Telecomm
Automotive
Source: * PWC Global Digital IQ Survey, 2017; **McKinsey Global Institute (MGI), 2015
1. Enhanced situational awareness
2. Process optimization
3. Optimized resource consumption
4. Sensor-driven decision analytics
5. Tracking behavior for real-time marketing
6. Instantaneous control and response
in complex autonomous systems
Internet of Things investment by Industry* Six major tasks that benefit from IoT**
© 2018 BlackBerry. All Rights Reserved. 8
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The BlackBerry platform is built for EoT
Connects existing and future
“things” in an enterprise
Addresses the new security
requirements for EoTDelivers a great user
experience required for digital
transformation
Provides robust analytics
across connected things
• Secure End Point Management (UEM)
• Secure Data Transfer (NOC, BSCP)
• Organizational Connectivity (AtHoC)
• Secure Collaboration (BBMe, Dynamics)
• Identity Management (EID)
• Secure Connectivity (BSCP)
• Intelligent Security (AI)
BlackBerry Intelligent IoT PaaSCloud Services
- IoT Provisioning Service
- Blockchain Service
- Analytics Service
- Auditing Service
- Firmware Management
- Remote Monitoring
- Application Management
- …
Backend Services
UEM UI• Rental Car App
• Factory Automation App
• Fleet Management App
• Hospital App
Partner/ISV AppsVertical Solutions
• Health Connect
• Connected Car
• Predictive Maintenance
• Connected Factory
- Rental Management
- Factory Automation
- Intelligent Fleet Management
- Hospital Management
- …
CloudAWS IoT Azure IoT
1 3
2 4
© 2018 BlackBerry Limited. All rights reserved. 10®
No standard automated
process for emergency
communications
DISCONNECTED WORKPLACE
SILOED WORKFLOW
Disparate security
solutions in place to
address rising threats
CLOSED WORKFORCE
TODAY’S DIGITALWORLD
Small projects
underway for digital
transformation
No secure access to
corporate systems from
outside the office
Multiple
logins
Endpoints
not secure
Multiple mobile
device management
BYOD and accidental
content leakage
Wide variety of file
sharing solutions
No standard for IoT
and wearables
connectivity
Consumer
messaging use for
company business
© 2018 BlackBerry Limited. All rights reserved. 11®
SMARTFUTURE
Instantaneous control
and response in complex
autonomous systems
Enterprises are
resistant to malicious
attack with holistic
security solutions
Process optimization with
semi-autonomous workflows
Complete data
transparency
Enterprises prepared to
respond to a cybersecurity
or other critical incident One seamless
enterprise ID
One secure virtual collaboration space with
your coworkers and external partners
All devices easily
managed from one
backend console
Complete flexibility of
deployment types:
BYOD, COPE, COBO
Apps that look and feel
the same on any device
IoT and wearables
easily fit into device
connectivity and
manageability
One secure messaging
platform for personal
and business
Secure connected
endpoints
© 2018 BlackBerry. All Rights Reserved. 12
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Ensure endpoints
are secure
Employees access data,
apps, to be effective
anytime
Files, alerting and
communications are
secured inside and
outside the organization
Data from remote
sensors are used for
alerting and improving
operational performance
Complex autonomous
systems are used for major
process transformation
Endpoint
management
Enterprise
applications
Secure
collaboration
Process
optimization
Instantaneous control
and response in complex
autonomous systems
How to get started
APPS, DATA
FILES, ALERTS,
COMMUNICATIONS
SIMPLE THINGS
COMPLEX THINGS
SMART DEVICES
!
©2018 BlackBerry Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC and SECUSMART are the trademarks or registered trademarks of BlackBerry
Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.
THANK YOU
©2018 BlackBerry Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC and SECUSMART are the trademarks or registered trademarks of BlackBerry
Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.
Top 10
REASONS TO CHOOSE
BLACKBERRYTOP 1O
Cybersecurity Expertise
1 Market Leader
World Class Security
Manage Any Endpoint
Reach Any User
Secure All Files
Secure Any App
Secure Any Communication
One Platform
Best User Experience
2
3
4
5
6
7
8
9
10
Sources: Gartner Magic Quadrant for Enterprise Mobility Management Suites, June 2017; Gartner Critical Capabilities for High Security Mobile Management, August 2017; IDC EMM Market Shares, Jul 2017; Forrester Wave: EMM Q42017, November 2017; Fortune 2017
10of 10Largest
Commercial
Banks
8of10Largest
Aerospace &
Defense Companies
5of 5Largest
Media
Companies
Largest
Healthcare
Companies
8of10 10of10Largest
Insurance
Companies
LEADER in Magic Quadrant
for EMM Suites, and YoY
increase in strength
HIGHEST SCORE all
Unmanaged Device Use
Cases in Critical Capabilities
for EMM
HIGHEST SCORE Workforce
Productivity & Centralized
Content Protection in Critical
Capabilities for CCP
LEADING EMM Vendor in
2017 IDC MarketScape for
EMM Software
100% 89% 100% 77% 100%
MARKET SHARE WITHIN FORTUNE 100
1. Market Leader
US Federal
Employees
100%
7of 10
All 7 of the G7 Governments are BlackBerry Customers
TOP 1O
2. World Class Security“BlackBerry’s DNA is forged in security and it has emerged as translating its previous device security built into the device, into one where that
same level of security is now embedded in its software offerings in EMM, automotive systems and security services.
– Jack Gold, President and Principal Analyst of J.Gold Associates
“
File-Level SecurityAES-256 encryption and tracking of
critical files and documents,
ensuring they remain secure even
outside of the corporate network
Patented SecurityThousands of security patents
including Elliptic Curve
Cryptography, improving
brute-force protection for
smaller key sizes
Cybersecurity ExpertiseConsultants deliver guidance,
training and development to
address an expanding range of
threats, from traditional hacks to
social engineering attacks
Security Through Every LayerMilitary-grade encryption and
authentication across servers,
networks and endpoints, ensuring
there are no weak links
Independently Certified80+ third-party security validations,
more than any competitor: ISO
27001, FIPS 140-2, Common Criteria
EAL 4+, NIAP and FedRAMP, ISO
9001 and ISO 26262 Automotive
Safety Integrity Level D
Continuous Monitoring Authorizations for products that will provide
continuous cybersecurity monitoring of BlackBerry
cloud
TOP 1O
3. Manage Any Endpoint
Unified Endpoint Management
• All intelligent endpoints including IoT
• Single pane of glass
• Usage Analytics
• VPN not required
• Minimize attack surface
TOP 1O
4. Reach Any User
Internal Teams External Teams Customers
Most Secure Communication
and Collaboration Platform for
Your Connected Workforce
• Messaging, voice, alerts, files, apps
on any device and any management
model
• Boost productivity and ensure security
or your critical business information
and processes
Work securely with others
inside and outside your firewall
• Extend business processes,
enterprise apps and confidential
communications to unmanaged
users and devices
• Create secure shared
communications, workspaces and
workflows
• Protect and share files, even after
they leave your security perimeter
Deliver powerful
communications capabilities
to connect with customers
• Engage customers in real-time,
flexible, personalized and
contextually relevant ways.
• Securely deliver documents to
customers with tracking and control
TOP 1O
File-level security
that travels
everywhere your
files go
Encryption at All Times
Security that travels with the file
User authentication
Digital rights management (DRM)
DRM for MS Office on iOS and Android
Tracking and reporting of all file activities
File read receipt and tracking
All Files protected with:
5. Secure All Files TOP 1O
Microsoft Apps
Only BlackBerry can support Office 365 on
iOS and Android in regulated environments
• BlackBerry Enterprise Bridge –
securely share data between Work and
Office apps
• Intune Graph API – manage Microsoft
apps with BlackBerry UEM
• Seamlessly use native Microsoft mobile
apps from within BlackBerry Dynamics
BlackBerry Apps
BlackBerry provides the best user experience
supported by the best mobile security
• BlackBerry Workspaces – secure file sync
and share for anytime, anywhere productivity
• BlackBerry Access – a secure browser for
any device
Packaged Apps
BlackBerry has the largest ecosystem of
secure 3rd party mobile apps
• Dynamics SDK – A single secure
platform for 3rd party developers
• 100+ Dynamics apps offered by ISV
partners
Custom Apps
BlackBerry has the largest number of custom
mobile apps
• Workspaces API & SDK– Enable secure
file access, sharing, editing, annotations and
more in your apps.
• 4,000+ custom Dynamics apps built by
BlackBerry Customers
6. Secure Any App“
In spite of the regulatory demands we face, we’re very comfortable with mobile app usage. We use the BlackBerry container,
so we know our apps are secure. – Alexander de Blok, Head of Systems and Application Management Evides“
TOP 1O
7. Secure Any Communication
Unify critical communication with a
single platform, leveraging any
device to share safety details with
employees
Extend secure communication to
external organizations, engaging a
community for crisis response
collaboration.
Provide the highest level of security
for voice and data communications.
Secure messaging including ability to
embed in your own apps.
M2M and H2M
TOP 1O
8. One Platform – BlackBerry Secure“We considered a lot of different solutions, but ultimately it was BlackBerry UEM that stood out. Frankly, their offering is the best – a seamless
user experience at a controlled cost, and the flexibility to change how we manage devices and data depending on our business needs. This was
something no other vendor provided.
– Eduardo Aldao Castillo, Director of Innovation, ABANCA
“
One Platform
for IT
DEVICES
APPS
FILES
IDENTITY
TRANSPORTATION Providing & Managing Services to All
Users and Groups
TOP 1O
Prioritize work appsKey BlackBerry, ISV, and custom
apps front and center
9. Best User Experience
INTUITIVE EXPERIENCE
Add any appAdd native or web apps, as well as
non-Dynamics apps within Launcher
Quick actions Start a new email or meeting, enter
a contact, and create a task or note
All work apps one touch away across
any BlackBerry Dynamics App
POWERFUL USER EXPERIENCES
File Security Edit files Office files
and enforce DRM
securely inside the
Workspaces app
on all devices
.
Enhanced SharingShared situational
awareness with HQ
or across networked
organizations
Cross AgencyPermission-based
network for
interoperable
communication
with organizations
iAnnotate Polaris Excel Word
2018…
ProductivityDraw on, highlight
and add sticky
notes to files and
share your
annotations from
and to any device
.
TOP 1O
“
BlackBerry Work is “best secure PIM”, per Gartner with a rich business feature set and a consistent cross-platform UX (and support MAM-only
option) where “BlackBerry competitor need to have MDM enrolled to these devices”.
– Gartner EMMMQ Juni 2017
10. Cybersecurity Expertise
BlackBerry Cybersecurity Consulting designs a customized cyber strategy for your business based on
• unique growth objectives
• digital transformation efforts
Secure the data across the network of networks that form your extended enterprise
Discovery
Primary data collection and
aggregation phase
Assessment
Review of findings against target
state
Recommendation
Development of assessment
findings into actionable micro-
projects
Reporting &
Knowledge TransferPresenting and folding the
findings into the business
strategy
TOP 1O
©2018 BlackBerry Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC and SECUSMART are the trademarks or registered trademarks of BlackBerry
Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.
Details zu BlackBerry UEM
© 2017 BlackBerry. All Rights Reserved. 28
BlackBerry Secure
© 2017 BlackBerry. All Rights Reserved. 29
Die BlackBerry Plattform
COPE BYOD COBO M2M
CLOUD
HYBRID
ON-PREM
SMARTPHONE COMPUTER WEARABLE IOTTABLET
Sichere Multi-Plattform Enterprise Mobility Solution
END-TO-END
SICHERHEIT
HÖCHSTER
BEDIENKOMFORT
Einheitliche, sichere, mobile Plattform für alle mobilen Endgeräte
ISV Apps &
Ökosystem
Individuelle
Apps
BlackBerry Apps
Kommunikation Kollaboration EFSS
Kernplattform
Enterprise Mobility Management Offene APIsSichere Container DRM
Weltweit sichere Konnektivität
Sichere Kommunikation Split BillingWeltweite NOCs Identittät & Access
© 2018 BlackBerry. All Rights Reserved. 30
30
COPE Corporate Owned, Personal Enabled
Firmengerät. Anwender darf private Apps nutzen.
Private und geschäftliche Daten sind komplett
getrennt, kein Datenverlust (Beispiel Kontakte).
Nativ oder mit sicherem Container
© 2016 BlackBerry. All Rights Reserved. 30
© 2017 BlackBerry. All Rights Reserved. 31
BYOD Bring Your Own Device
Privatgerät. Anwender darf Business Apps nutzen.
Private und geschäftliche Daten sind komplett
getrennt, kein Datenverlust (Beispiel Kontakte).
Verschlüsselter sicherer Container mit separater
Authentifizierung.
© 2018 BlackBerry. All Rights Reserved. 32
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COBO Corporate Owned, Business ONLY
Firmengerät. Keine private Nutzung von Daten
oder Apps.
Komplettes Gerätemanagement durch die Firma,
(App-Installation, Logging etc.).
Natives BS (Apple Supervised, Google Android for
Work, Samsung KNOX)
© 2018 BlackBerry. All Rights Reserved. 33
33
BlackBerry Workspaces Führende EFSS-Lösung auf dem Markt
Secure Enterprise File Sync & Share
Kollaboration
Advanced Digital Rights Management
Plattformunabhängig
© 2018 BlackBerry. All Rights Reserved. 34
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BlackBerry AtHoc Durchgängige Krisenmanagement-Lösung
Umfassendes Krisenkommunikations-System
Effizienter, zuverlässiger Informationsaustausch
zwischen allen Betroffenen
Fundierte Entscheidungen und wirksamen Schutz
Möglichkeit der bi-direktionalen Kommunikation
Bereits im Einsatz; erprobte Technologie
© 2018 BlackBerry. All Rights Reserved. 35
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BlackBerry Dynamics Launcher –
Ihr mobiler Business Desktop
Höchste Datensicherheit nach Common
Criteria EAL4+ Zertifizierung
Höchste Produktivität
BlackBerry Dynamics – die mobile App
Plattform für Ihr Business
BlackBerry Enterprise Apps
© 2018 BlackBerry. All Rights Reserved. 36
36
Verwaltung verschiedener Umgebungen
Endgeräte Eigentumsmodelle Container/FrameworksBetriebssysteme Applikationen Inhalte
Managed
Apps
BYOD(Bring Your Own Device)
COPE(Corporate Owned,
Personally Enabled)
COBO(Corporate Owned,
Business Only)Line of Business
Android for Work
Windows Store
for Business
ECM Repositories
© 2018 BlackBerry. All Rights Reserved. 37
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Für alle Phasen eines digitalen Unternehmens
Bestehende GeschäftsprozesseKollaboration Neue GeschäftsprozesseEMM & Messaging
We
tsch
öp
fun
g
Zeit
Management
Edition
UEM, Sicherer Browser,
Native email
Application
Edition
SDK, eigene
interne Apps,
Identity & Access
Enterprise
Edition
Sichere Email/PIM,
Sicherer Browser
Collaboration
Edition
Dateien & Nachr.,
ISV Apps
Content
Edition
Workspaces für EFSS
© 2017 BlackBerry. All Rights Reserved. 38
Enterprise Content SecuritySicheres Enterprise File Sync and Sharing
(EFSS), Digital Rights Management (DRM)
Mobile Identity & AccessIntegriertes Single Sign-On für, Zwei-Faktor-
Authentifizierung
Sichere maßgeschneiderte
Apps
Apps mit integrierter Sicherheit, Plattform und
Mobility Services entwickeln und bereitstellen
Kontrollen für regulierte
Branchen
Zugriff auf erweiterte Sicherheits- und
Richtlinienkontrollen
Enterprise App Security
Sichere Apps bereitstellen und App-
Konnektivität auf interne Backend-Systeme
ermöglichen
Sicheres Instant Messaging
Sicheres Enterprise Instant Messaging und
Presence-Funktionen mobil erweitern
(Skype for Business, Jabber)
Sichere Dokumenten-
Kollaboration
Sicherer Zugriff auf Dokumente (SharePoint,
Box, OneDrive, Netzlaufwerke) und auf
Editiermöglichkeiten
Sichere E-Mail & PIMBerufliche E-Mail, Kalender und Adressbücher
modern und benutzerfreundlich gestalten
Sicherer BrowserErweiterter VPN-loser Zugriff auf firmeneigene
Intranet- und Internetanwendungen
Unified Endpoint Management
Firmeneigene und private mobile Geräte
schützen und verwalten, um die Einhaltung von
Richtlinien zu gewährleisten
BlackBerry Enterprise Mobility SuiteManagement
Edition
Enterprise
Edition
Collaboratio
n
Edition
Application
Edition
Content
Edition
Co
nta
inm
en
t: B
etr
ieb
ssyste
me
, A
pp
s,
Inh
alt
eBlackBerry Enterprise Mobility Suite
© 2018 BlackBerry. All Rights Reserved. 39
39
Alleinstellungsmerkmale – USP‘s
I. BlackBerry’s einzigartige Infrastruktur und Anbindung
Nur BlackBerry benötigt nur eine einzelne ausgehende Verbindung für eine Ende-Zu-Ende
Verschlüsselung
II. BlackBerry’s umfassendes Endpoint Management
Jede Plattform wird im vollem Umfang unterstützt (iOS, Android, BlackBerry 10, Windows 8 /
10, Samsung KNOX) für jedes Endgerät (Smartphone, Tablet, Wearable, Notebook,
Kühlschrank, Kassensystem, etc.) und unterstüzt alle Einsatzszenarien (BYOD, COPE,
COBO)
BlackBerry bietet den höchsten Umfang an Support für Android for Work und Samsung KNOX
ECHTES BYOD – nur BlackBerry ermöglicht den Einsatz eines Containers ohne MDM
III. BlackBerry’s Skalierbarkeit und Portfolio
BlackBerry benötigt weniger Server – verringerte Gesamtbetriebskosten (TCO)
BlackBerry‘s umfangreiches Portfolio – nur BlackBerry Mobile Suite Content Edition bietet
Filesharezugriff mit integriertem Digial Rights Management
©2018 BlackBerry Limited. Trademarks, including but not limited to BLACKBERRY, BBM, BES, EMBLEM Design, ATHOC and SECUSMART are the trademarks or registered trademarks of BlackBerry
Limited, its subsidiaries and/or affiliates, used under license, and the exclusive rights to such trademarks are expressly reserved. All other trademarks are the property of their respective owners.
APPENDIX
© 2018 BlackBerry. All Rights Reserved. 41
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Industry Recognition
Gartner repeatedly scored
BlackBerry software #1 in all six
categories of its critical capabilities for
high-security mobility management
report
BlackBerry software is used by
governments & enterprises
worldwide, including 7/G7, 15/G20,
10/10 top Am Law firms, all F100
commercial banks
Forrester repeatedly ranked
BlackBerry software #1 in the Security
Capabilities category of its Enterprise
File Sharing & Sync report
#1 #1 #1
BlackBerry set revenue records last
year, in software & services
“Few companies are as strong as
BlackBerry on security.”
“BlackBerry regularly delivers security
updates … providing customers with
the most up-to-date security
available.”
BlackBerry
© 2018 BlackBerry. All Rights Reserved. 42
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What Customers Say
“By consolidating different applications in
the [BlackBerry] UEM we can offer our
employees a more secure and speedier
access to business data and accelerate the
information flow within the company.”
– Markus Koller, IT Collaboration -
Mobile Device Management, Max Bögl
“We have one solution [BlackBerry
Workspaces] to share files with every
contractor and within every project.
Because it’s running already and is a
cloud instance, we don’t have to do
much to maintain it. That means lower
implementation costs, fewer potential
points of failure, and better security and
connectivity.”
– Rob ter Linden, IT Security Specialist
and Solution Architect, Evides
“With BlackBerry, we have a single solution
that’s able to manage every device in our
organization. Our employees are better
able to communicate with one another, and
we have the flexibility to give them the
devices they want to use. We’ve saved both
time and money – and that’s excellent.”
– Markus Fuerlinger, CIO, Gartner KG
“Security is something our customers really
demand, and a core pillar of our organization.
That’s why we use BlackBerry. They’re better
for the security-minded than MobileIron or
AirWatch, and their solutions are the most
innovative. Not only that, their platform allows
us to manage all kinds of endpoints and
deployment models from a single console –
something none of their competitors offers.”
– Dr. Petra Baumann, Chief Operating
Officer, solvito GmbH
© 2018 BlackBerry. All Rights Reserved. 43
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Transportation Industry Case Study – Avis
Workforce
Workplace
Workflow Workflow: Customer syncs
contacts from smartphone via
Bluetooth at the beginning of
the rental period; once the
rental period is over, personal
information is wiped from each
rental vehicle
Workplace: Rental
companies can protect
customer personal
information; customers
can fully leverage the
vehicle’s handsfree
capability without
worrying about privacy
or data leakage
Workforce: Employees can
safely communicate using their
smartphones and abide by state
and federal vehicle laws
Outcome – increases safety using Bluetooth; customer can access more
business without worrying about exposure of personal information
Situation – Automatically wipe driver information from a rental vehicle with the
potential to deliver app based value added services
© 2018 BlackBerry. All Rights Reserved. 44
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Financial Services Industry Case Study – QIC
Workforce
Workplace
Workflow Workflow: Employees now
utilize an independent and
auditable method to securely
manage the collaboration of
documents, both internally and
externally
Workplace: Workers
are able to collaborate
from anywhere in the
world - from the
workplace to hotels to
digital ‘deal rooms’ Workforce: Employees can do
their jobs more efficiently; ability
to securely access tools and
information facilitates seamless
collaboration with both clients
and third parties
Outcome – digital transformation support allowed this rapidly growing
national company to expand its reach and become a globally competitive firm
Situation – QIC needed a transformation strategy for secure information sharing
critical to plans to expand its company globally
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Utilities Industry Case Study – Western Power
Workforce
Workplace
Workflow Workflow: Field worker with tablet is
able to access all key corporate systems
(mapping, network, asset date, etc.);
enables team risk assessment prior to
carrying out work on the electricity
network
Workplace: Digital tools while
out in the field generate fuel
savings as workers no longer
need to return back to their
office to hand in timesheetsWorkforce: More productive field
workers as a result of ability to exactly log
GPS and business process to get repairs
scheduled; workforce and public are
protected from damaged poles
Conclusion – Minimizes the risk of future injuries to workers and the pubic;
mobilization of field force improves the level of service to the community
Situation – Need to mobilize the field force to improve efficiency and predict
maintenance