Enterprise Management System

Enterprise Management System• EMS is the software which provides integrated

solution including tools, technologies and well designed solutions to support the need of business.

• EMS consists of following subsystems:– ERP: Enterprise Resource Planning System– EDI: Electronic Data Interchange– AMS– DMS– CMS– SMS

ERP

• It plays the role of front running system.• The major decision making and execution takes

place through ERP.• It is a system of managing all functions of

business with information support.• It handles the operational system to run the

business and provides required input for planning and control system performed by middle management.

Electronic Data Interchange

• This system assists ERP in connecting two systems electornically for email, document transfer, data transfer etc.

• It is designed to handle commercial functions of business called E-commerce.

• It also acts as a gateway between vendor, customer and any associated organization.

CAD/CAM/CAE

• These systems handle designing, manufacturing and engineering functions.

• It will provide drawing and engineering details to ERP.

• They are also equipped with database facilities. Database acts as a backup for ERP.

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Attendance Management System

• It keeps track of employee related information for personnel planning, availability and scheduling.

• It provides static information as well as dynamic information like attendance, leaves records , shift rotation etc.

Document Management System

• It is designed to keep important documents in database for viewing, sending and for documenting support in transactions.

• In ERP this information is used to cross check the key information and also to confirm authenticity of transaction.

• It also uses scanning, imaging, work flow automation etc.

Communication Management System

• This is used to track important resources for action.

• These resources are located, altered and advised to act from location where they are.

• ERP uses CMS as a tool for all its communication needs.

Security Management System

• It handles security, entry access requirements of business operations.

• These systems act as the support system for ERP.• Each system has a specific technology for support

and all are equipped to capture, store, process and transfer data to ERP.

ERP system

• The ERP system deals with the planning and ues of resources used in business.

• The resources are finance, materials, manufacturing capacity and human resource.

• The ERP provides methodology of assessing resource needs for a given business plan.

• The ERP also provides support system for transaction processing, updation and reporting.

• All ERP solutions provide ‘drill down’ and ‘context sensitive’ helps to use the system.

• The drill down helps to run through the system to locate weak spot for action and control. This information can be multidimensional to analyze critical business information.

• The context sensitive help provides an access to help library which can be used by user.

• The help could be for information, guidance.• The help facilities make the ERP user firendly and

easy to learn.

ERP system

ERP Model• The general ERP package represents business model

of organization. It is built with following modules:– Business forecasting, Sales, distribution, production

planning and control, materials management, finance and accounting, personnel management.

• ERP has modular structure. The solution can be implemented by module by module. It can be implemented on a smaller scale first and expanded subsequently.

ERP Product Characteristics

1. This design reduces processing time of transaction, enables faster decision making and reduces cost of business processing.

2. ERP product supports instantaneous update due to transaction or application processing . It always offers a consistent view of data for all users.

3. It supports integration of application which is triggered by internal or external event.

ERP Product Characteristics

4. ERP product design and architecture is capable of accepting inputs from different technology processes. E.g. bar code scanning system5. ERP systems are intelligent enough to use embedded rules and DSS for decision making.

ERP Benefits1. Operational Benefits:

1. Reduced processing cycle2. Access to multidimensional information3. Effective cost control4. Increase in resource productivity

2. Business Benefits:1. Higher profits and improved ROI2. Higher customer satisfaction

ERP Benefits3. Management benefits

1. Change management is easy due to configurable feature of ERP product

2. Strategic information about sales, production, resource usage showed through pattern and trends

3. Secured information access to authorised users

4. Cost of business reduces, performance of business improves.

ERP Product EvaluationMarket is flooded with ERP product with wide variety of functions. ERP products are evaluated based on following factors:1. ERP fits for business needs,2. Ease of use, easy to learn, implement3. The ability to migrate to ERP environment from present

status4. Intelligent uses of help, error messages5. Product quality in terms of security, reliability and

precision in results.6. Upgrade ability

ERP implementation1. Requirement analysis

2. Product mapping to RDD

3. Gap analysis for review

4. ERP product configuration

5. Functional Implementation

6. Technical Implementation

7. User training, Critical Process Testing, User feedback & Review

8. Deploy fully and go live as planned

9. Project & Process Review

Difficulties in ERP implementation

1. The resistance of users in the acceptance of standard ERP solution.

2. Limited awareness of the users3. The ability of users to change over from conventional

system to new system4. Lack of clarity on business requirements5. Choice of ERP solution. Not all ERP solutions are

appropriate for organization.

EMS & MIS