Enterprise Managed Services (EMS) from Entisys360 are designed to help IT organizations optimize and ensure the operational health

of their virtualized and cloud-based infrastructures. Encompassing enterprise-ready and customized technology management services,

Entisys360’s EMS offering delivers on your virtualization and ‘cloud first’ business priorities by:

• Providing organizations with 24x7x365 support and maintenance services for any virtualization or cloud-based

infrastructure environment

• Helping IT organizations increase the long-term return on investment they have made in their virtualization and

cloud infrastructures

• Enabling IT organizations to align business initiatives with evolving industry trends and obtain a clear understanding of the

impact that future technologies will have on the business value of IT

WHY ENTISYS360?

ENTERPRISE MANAGED SERVICES:Delivering On Your Business Priorities

As a trusted advisor in the deployment of advanced infrastructure,

virtualization and cloud solutions, we have a proven track record

built on decades of virtualization and cloud computing expertise.

Our broad expertise and collective team member knowledge

provides our clients with a wide range of skillsets.

Our talented team is committed to expertly managing all of the

maintenance and support aspects of our clients’ IT investments

through a customized and collaborative approach built on

developing personal relationships and tailored to meet the client’s

unique requirement in order to drive better results.

Access to a qualified resource recruiting network that provides the

flexibility to expand and customize the scope of our maintenance

and support services to address additional requirements and IT

disciplines that align with our core areas of expertise including data

center, storage, server and network infrastructure, and systems

management.

Our high retention rate – some of our employees have been with

Entisys360 since the company was founded in 1988.

Elevated vendor support resources due to the following distinctions

we hold – Citrix Platinum Partner; Cisco Premier Partner; VMware

Premier Partner; NetApp Platinum Partner; Microsoft Gold Partner;

and, HPE Elite Partner.

REACTIVE End User and IT Infrastructure Support

PROACTIVE Infrastructure Maintenance and Optimization

TECHNOLOGY Lifecycle Management

WWW.ENTISYS360.COM©2017 Copyright Entisys360. All rights reserved.

KEY COMPONENTS AND BENEFITSIT organization today often struggle when it comes to maintaining the maximum value of their IT investments, including those they

have made in cloud and virtualization technologies, while at the same time allowing their team members to focus on initiatives that add

strategic value to the business. To help alleviate these challenges, Enterprise Managed Services from Entisys360 focuses on:

• Reactive End User and IT Infrastructure Support. Available on a 24x7x365 basis, this includes monitoring and alerting; Tier 2 and

Tier 3 incident management; root cause analysis; knowledge base content creation; Tier 1 team enablement; defined reporting;

service quality validation; and continuous Improvement.

• Proactive Infrastructure Maintenance and Optimization. Features of this service include infrastructure software updates;

infrastructure hardware updates; infrastructure capacity planning; health checks; minor software version upgrades; defined

reporting; and, continuous improvement.

• Technology Lifecycle Management. As part of this service, clients benefit from strategic IT business alignment; short- and long-

term architecture collaboration; major software version upgrades; defined reporting; continuous improvement; and, project-

based changes.

Entisys360 is committed to helping our clients maintain the maximum value of their virtualization and cloud investment, and to

freeing up their team members to focus on more strategic business initiatives. Organizations looking to achieve these objectives can

contact Entisys360 directly at EMS@Entisys360.com or they can also visit our website at www.entisys360.com for more information

on our services.

Corporate Headquarters

1855 Gateway Blvd., Ste. 730

Concord, CA 94520

Phone: (925) 688-8989

Toll-Free: (877) ENTISYS

Sacramento Regional Office

2500 Venture Oaks Way, Ste. 100

Sacramento, CA 95833

Phone: (925) 688-8989

Toll-Free: (877) ENTISYS

Irvine Regional Office

47 Discovery, Ste. 150

Irvine, CA 92618

Phone: (925) 688-8989

Toll-Free: (877) ENTISYS

Los Angeles Regional Office

225 S. Lake Ave., Ste. 300

Pasadena, CA 91101

Phone: (925) 688-8989

Toll-Free: (877) ENTISYS

Entisys360 is committed to helping our clients maintain the maximum value of their virtualization and cloud

investment, and to free up their team members to focus on more strategic business initiatives. Organizations

looking to achieve these objectives can contact Entisys360 directly at EMS@Entisys360.com, or they can

also visit our website at www.entisys360.com for more information on our services.