Enterprise IP-PBX Solution · IP-PBX Challenges Today Globalization • Different Locations •...

Enterprise IP-PBX SolutionSIPPBX 6200GS/6200S

Connecting Business Together

http:// www.welltech.com

SIPPBX 6200GSSIPPBX 6200S

SIPPBX 6200GS Building Blocks

Auto Attendant Voice Mail 16 PartiesConference

Billing CDRWebManagement

TelephonyService

RTPAudio/Video SIP NAT Traversal

UDP/TCP/IP

EnterpriseBilling

SP362LP3883504A

AttendantConsole

3804AWG5250

IP-PBX Challenges Today

Globalization• Different Locations• Branch Office• Home Workers• Frequency Travelers• World-wide Customers

Limited Budge• Management Cost• Deployment Cost• Bandwidth Cost• Per-Seat/Upgrade Cost

Business Needs• Rich Telephony Features• Attendant Console• Conferencing• Video Talking• Collaboration• Real Time Chatting

Reliabilities• Robust Design• High Available• Network Failure Recovery• Continues Support• Continues New Features• Security

Connecting Business Together

SIPPBX 6200GS

Headquarters

Branch Offices

Home Workers

Travelers

Customers

Pure IP based IP-PBX

SIPPBX 6200GSWAN

TCP/IPWAN

TCP/IP

Headquarters

Branch Office

VOIPProviderVOIP

Provider

WG5260

When Working at Home

SIPPBX 6200GS

Ringing

Ringing

Answer & Talk

Logon your Soft-Phone (ext. 222)

ext. 222

WellGate 3804AFXO gateway

PSTN Phone orMobile phone

Talk to Customers FREE

SIPPBX 6200GSWAN

TCP/IPWAN

TCP/IP

Customer

CustomerFree of Charge

SP362 softphone

SP362 softphone

Receive Order Anywhere

SIPPBX 6200GS

Ringing

Ringing

Answer & Talk

ext. 222

Q.O.S. and VOIP Firewall

SIPPBX 6200GS

VoiceIP NetVoiceIP Net

DataIP NetData

IP NetData

NAT TraversalVOIP Firewall

Voice

Bandwidth Saving

SIPPBX 6200GS


DataIP NetData

IP Net

Built-in Most Codec.

No Interoperability Problem

Call Basis LBR:G.723G.729LBR Conference

Intelligent NAT Traversal

SIPPBX 6200GSWAN

TCP/IPWAN

TCP/IP

Headquarters

Branch Office Private Network

Call his Colleague

RTP via LAN

Calling From Hotel Private Network

Call his HeadquartersColleague

SP362 Softphone

Cost Saving with IP Trunk

SIPPBX 6200GS

Dial 00x-xx-xxx-xxx

Thru. Provider 1 for Lowest Rate

VoIP Provider 1

VoIP Provider 1

Try Second Route to Provider 2

VoIP Provider 2

VoIP Provider 2

Local PSTN

Local PSTN

Failure Backup

ext. 222

WellGate 3804AFXO gateway

Click to Reduce Cost (IP Trunk)

SIPPBX 6200GS

Dial 00x-xx-xxx-xxx

Go for VOIP Provider 2 first

VoIP Provider 1

VoIP Provider 1

VoIP Provider 2

VoIP Provider 2

Click to change the Routing

Special promotion for 1 month

ext. 222

When You are Traveling to Oversea

SIPPBX 6200GS

Talk to your Colleagues or Family just like Office

Colleagues at Office

Home or Customer

ext. 222

SP362 Softphone

Upgrade with Lowest Cost

SIPPBX 6200GSWAN

TCP/IPWAN

TCP/IP

Headquarters

Branch Office 1

5260 1E

1. Setup a new branch2. Extend Branch 1 to a E13. Extend Headquarter to 4 E1

Branch Office 2

WG5260

5260 4E

Easy Management Interface

High Availability - Redundant

SIPPBX 6200GS


Hot StandbyHitless Failover Active/Standby

Virtual IP

SIPPBX 6200GS

If Network Failure

SIPPBX 6200GS

Dial 0x-xx-xxx-xxx

Network Failure

VoIP Provider 1

VoIP Provider 1

Route to local PSTN

Local PSTNLocal PSTN

ext. 222

Secure a privacy talking

SIPPBX 6200GS

WANTCP/IPWAN

TCP/IP

Headquarters

Branch Office

VOIPProviderVOIP

Provider

SIPPBX 6200GS

Encrypted Voice

Normal Voice

Voice Recording/Auditing

SIPPBX 6200GS

Customer Call for Order

WellRec 5600

Voice Recording for incoming call

Customer

Voice Recording for outgoing call

ext. 222

I am happy to hear it.

draft-ietf-sipping-mwi-04

RFC 3264 RFC 3321

draft-levy-sip-diversion-08

RFC 3261

draft-ietf-sipping-cc-conferencing-03RFC 3325

RFC 3323

RFC 3365

draft-ietf-sip-replaces-05

draft-ietf-sip-cc-transfer-05

draft-ietf-sip-replaces-05

H.323

H.245

draft-ietf-sip-refer-07

H.225

RASRFC 2543

draft-ietf-mmusic-sdp-t38-00RFC 2865

Selected Telephony Features• Call Hold• Call Transfer• Call Forward • Call Waiting• Call Screening • Calling Name• Call Pickup• Camp On• Hide/Show ANI• Company CRBT

• DID/DOD• Short Code• Do Not Disturb• Find Me• Miss Call Notify• Voice Mail Notice• MWI• Call Park/Retrieve• Call Waiting• Parallel Ringing• Video Phone• Conferencing

偉僑電腦你好, 請直撥分機號碼或撥9由總機為你轉接

Welcome to call Welltech, please dial the extension number or 9 for operator. For Chinese service, please dial 1.

Multilanguage Auto Attendant

SIPPBX 6200GSDial 211

Answer & Talk

Dial Welltech Access Number

ext. 211

Call Forward

SIPPBX 6200GS

No answer or busy

Failed to Reach, Call to your Mobile

Answer & Talk

ext. 222

Voice Mail

SIPPBX 6200GS

Sherry not able to answer

Hi This is Sherry. I am not available to take you call now, please leave your message after Beep

Hi, I am Sam. Please call me back. Bye!

ext. 222

Multiple Ways to Notify

SIPPBX 6200GS

Sherry got a voice mail. Try to Notify her

SIP MWI

MWI LightingYou have 1 new message/0 old message.

eMail Server

Email Notify

Retrieve e-Mail

Hi, I am Sam. Please call me back. Bye

ext. 222

http://h18004.www1.hp.com/products/servers/platforms/index-tc.html

Missed Call

SIPPBX 6200GS

No answer or user is busy

Retrieve e-Mail

Sherry’s missed call. Try to Notify her

My boss is calling me

ext. 222

http://h18004.www1.hp.com/products/servers/platforms/index-tc.html

8 Parties Conference Call

SIPPBX 6200GS

Customer Calling

Want to discuss withSherry

Sherry Answer and Talk

Conference Room

Answer & Talk

Conferencing

ext. 222

Want to discuss withBoss

Boss Answer

Hi Boss, I need your help. Could you please join the conference?

No problem

8 Parties Meet Me Conference

SIPPBX 6200GS

Sherry’s Conference

Room

Sherry Start the Personal virtual ConferenceDaniel dials in

Samuel dials in

Alex dials inConferencingStarted

ext. 222

Video Talking

SIPPBX 6200GSWAN

TCP/IPWAN

TCP/IP

Headquarters

Branch Office

Video TalkingNAT Free

PSTN

MS LCS – PSTN DOD

SIPPBX 6200GS

MS LCS 2005 PABX

Login LCS

Dial 0912-345677

801

606

route to PSTN

Ringing

WG5250

MS LCS- PSTN DID

SIPPBX 6200GS

MS LCS 2005 PABX

Login LCS

205

Dial 82265205

801

606

Call to LCS and 205

Ringing

Ringing

MS LCS – Call from PABX

SIPPBX 6200GS

MS LCS 2005 PABX

Login LCS Remotely

205

Dial 205

801

606

Call to LCS and 205

Ringing

Ringing

MS LCS – Call Office Colleagues

SIPPBX 6200GS

MS LCS 2005 PABX

Login LCS

Dial 801

801

606

route to PABX

Ringing

MS LCS – Call IPPBX Colleagues

SIPPBX 6200GS

MS LCS 2005 PABX

Login LCS

Dial 205

801

606

Ringing

205

MS LCS – Conferencing

SIPPBX 6200GS

MS LCS 2005 PABX

205

Dial to Conference

801

606

Call Conference Server

Dial to Conference

WG5260

PSTN

Dial to Conference

ConferenceRoom

Really Busy Person …..

SIPPBX 6200GS

Answer & Talk

Answer & Talk

ext. 222

ext. 222

ext. 222WellGate 3804AFXO gateway

Define Your Phone Schedule

SIPPBX 6200GS

08:00-18:00 to my office phone18:00-21:30 to my mobile21:30-08:00 to my voice mail

ext. 222

Called Party Camp on

SIPPBX 6200GS

Calling Sherry

Sherry is talking to customer

Camp On

Sherry need call back when she get free

Create Call for Sherry

Answer & Talk

Answer & Talk

ext. 222

Do Not Disturb

SIPPBX 6200GS

12:00-13:00 Regular Lunch16:30-17:30 Meeting timeSend Busy

ext. 222

Retrieve your Call Anywhere

SIPPBX 6200GS

Sherry is somewhere in the office. Let me try to find her

Call is Parked to 801

Dial 801 & Talk

Operator

WellGate 3804AFXO Gateway

Hitless Migration

SIPPBX 6200GS

Use the SAME Original PSTN Number

Welcome to call Welltech, please dial the extension number or 9 for operator. For Chinese service, please dial 1.

Operator

WellGate 3804AFXO Gateway

PABX Integration

SIPPBX 6200GS

TCP/IP

For IncomingFXO (3804A)

For OutgoingTo IVRFXS Interface (3504A)

Enhanced Conference

SIPPBX 6200GS

Web Login to Create a ConferenceWellxfer 6300

Virtual ConferenceWeb Initiated ConferencePhone ad-hoc ConferenceSchedule ConferenceMeet Me ConferenceUp-to 64 Participants/Room

Customer

Answer as first participant

Call to GM & Customers

Customer

Control the Meeting Via Web

SIPPBX 6200 Family

Attendant Console

SP 362Traveler SoftphoneEnterprise Billing

FXO Gateway3804ALP388/FXS 3504A

Wellgate 5260E1/T1 Trunk Gateway

Analog PSTN – 3804A

FOX Gateway3804A

PSTN to SIPSIP to PSTN

PSTN

G.723.1 G.729AG.711

G.168/G.165Echo Cancellation

Caller IDFSKDTMF

Call Supervision

DTMF RelayRFC/2833SIP INFO

1 Stage Dialing2 Stage Dialing

Fax Transmission

Call TransferCall Hold

E1/T1 Connection – WG5260

E1/T1 to SIPProgrammableUp-to 4 E1/T1

PSTNE1/T1

G.723.1 G.729AG.711GSM


1 Stage Dialing2 Stage DialingDID/DOD


Fax Transmission

T1 IDSN/PRIQSIGT1 CAS/E&M

E1/T1 Trunk Gateway

E1 IDSN/PRIQSIGE1 CAS/MFC R2


Using Analog Phone – 3504A

SIP to Phone

G.723.1 G.729AG.711


Caller ID Display


2 Ethernet Port

Fax Transmission


FXS Gateway3504A

Business IP-Phone – LP 388

2 Lines

G.729AG.711EC

Local Conference

Call TransferCall HoldCall Waiting

Feature Key:MuteMissed CallMWIDon’t Disturb

2 Ethernet PortHeadsetSpeaker Phone

2*16 character LCD display

LP388

Operator Console Working Area

Login to Service

Up-to 6 Call Queue

Call Park AreaOrganization Tree

Real Time Statusand Click to Transfer

Auto Park

One Click Transfer

Talk & Transfer

Business Softphone – SP362Status Indicator

2 lines

Retrieve Voice Mail

Do not Disturb

Missed Call

Camp on

Follow Me

ForwardCall Pickup

ConferenceQuickConference

Phone bookConferenceRoom Detail

Enterprise Billing Software

Real Time Call Traffic

Call Detail Record

SummaryDetailDivision Report

Multi-LanguagesTCP/IP Based

Tariff Rate Update

Case Study

Migrating from PSTN to VOIP

PABX

PABX

Analog PSTN

E1/PRI

WAN/VPN 6200GS

5260

QSIG/PRI

Analog Trunk

Station Line

Analog PSTN

Analog Trunk

Station Line

PABX

- Central Management- Office to Office Free Call- Office Local Call- PABX to IP Call- IP to PABX Call- Unlimited IP provider- Hitless Migration- Local PSTN Backup

Moving to Pure IP WorldAnalog PSTN

E1/PRI

WAN/VPN 6200GS

5260

PABX Analog Trunk

Station Line

Analog PSTN

Analog Trunk

Station Line

PABX

PABX

QSIG/PRI

Pure IP WorldAnalog PSTN

E1/PRI

WAN/VPN 6200GS

5260

Analog PSTN

6200

Enterprise IP-PBX Solution · IP-PBX Challenges Today Globalization • Different Locations •...

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Transcript of Enterprise IP-PBX Solution · IP-PBX Challenges Today Globalization • Different Locations •...