State of OhioInfrastructure & Environment

Proposed Enterprise Architecture & IT Engagement Model

Dustin BrownChuck CarterKaren DuBois

Nikki JenkinsBecca Werth

5/29/14

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Current State

• Decentralized IT environment NOT sustainable

• Lack of Standards

• High Risk of data loss and/or theft

• Limited Disaster Recovery

• Large amount of Redundancy

• 1/5 of applications are more than 10 years old3

By the Numbers

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$830 MILLIONSpent in FY 20125000

Different servers

10 – 20Year old systems –

difficult and expensive to

maintain

30 +Separate Data Centers

14 Separate Statewide Networks 2500IT Professionals supporting duplicate functions.

1600 +Separate Applications

•Duplication

•Redundancy

•Complexity

IT Optimization Goals

• Efficiency

• Cost Savings

• Shared Solutions

• Security

• Standardization5

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7

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Operating Model Diagram

Coordination Unification

Diversification Replication

Busi

ness

Pro

cess

Inte

grati

on

Low

H

igh

Low High

Business Process Standardization

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CUSTOMERS

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Urban/Rural Residents

Businesses

All Gov. Levels

Gov. Agencies

Advocacy Groups

Planning Org.

Conservationists

Professional Assc.

Media Outlets

Tourists

Recreational Enthusiasts

Motor Vehicles

EngineeringArchitecture Firms

DATA

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Project Management DataGeneral Project Info

Permit/Registration InfoPurchasingAccounting

HRCommunications

Safety Study ResultsGrant Info

TECHNOLOGY

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Knowledge Resource Database

Data Mining & Models

ERP

Forecasting

EDI

CADD

Resource Management

PROCESSES

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Education

Project Estim

ates

Permits

Registrations

Communications

Vendor/Supplier

Project Bidding

Safety Studies

Grant Writing

Project Mgt

Maintenance

Business Silos Standardized Technology Optimized Core Business Modularity

Shifting to an Optimized core

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Key Decision Area DefinitionIT Principles Definition of the operating model and the role of IT

Enterprise Architecture Design of the digitized platform, definition of the architecture standards and processes for enforcing the standards.

IT Infrastructure Definition and delivery of shared IT services (i.e., network, data center, help desk, database administration)

Business Needs and Project Deliverables

Defining business cases, ensuring successful implementation of projects and delivering the benefits.

IT Investment and Prioritization Determine the funding and priority of IT projects.

IT GovernanceKey Decision Areas

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Accountable Party

Key Decision Areas

IT Principles Enterprise Architecture

IT Infrastructure

Business Needs and Project Deliverables

IT Investment and Prioritization

Agency CIO Accountable/ Responsible

Accountable Accountable/ Responsible

Consulted Responsible

Department Leads Accountable Accountable

LOB Technology Board

Responsible Responsible

Architecture Team Informed Responsible Consulted Consulted Consulted

Project Success Center (PSC)

Informed Informed Informed Consulted Consulted

IT GovernanceDecision Rights Matrix (RACI)

IT GovernanceAccountability Framework

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Post Implementatio

n Reviews

Business Cases

LOB Technology Board

Project Success Center

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Linking Mechanisms

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Architecture

Architecture Team

Architecture Review Board

Exception Process

Business

LOB Board

Project Sponsors

Alignment

Project Success Center

Metrics

Post Implementation Reviews (PIRs)

Growth in Coordination Model

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• Share data across unique departments

• Superior customer service

• Improved knowledge of customer needs

• Business unit autonomy

IT Engagement ModelTechnology Board, Project Success Center

Architecture Team,

Foundation for ExecutionPermit Issuance, HR functions, Training, Licensing

Knowledge Resource Database, ERP, Forecasting, CADD, EDI

ODOT: Results Over

Resources

ODNR: Wildlife

Conservation

OEPA: Nutrient Pollution Strategy

Enterprise Architecture

Coordination Operating Model

•Share data among departments•Department process autonomy

Help drive new ideas for services and define limits

Set priority on project work in portfolio

IT Optimization Goals

Efficiency

Cost Savings

Shared Solutions

Security

Standardization25

Duplication

Redundancy

Complexity

Let’s Recap

•Coordination Operating Model•New Technology Board•New Architecture Team

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Questi ons?

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