Entering the Cloud · 12/03/2018 · Entering the Cloud Frankie Jackson - CTO and Assistant...
Transcript of Entering the Cloud · 12/03/2018 · Entering the Cloud Frankie Jackson - CTO and Assistant...
Entering the Cloud
● Frankie Jackson - CTO and Assistant Superintendent,
Cypress Fairbanks ISD, RTSBO, CETL
● Bob Moore - Former CTO, Dallas ISD
● Ryan Gravette - Director of Technology, Idaho Digital
Learning
● Scott Gilhousen - Director of Infrastructure,
Engineering, and Operations, Houston ISD
AGENDA
8:00 - 9:20: Entering the Cloud - How 4 Technology
Leaders Approached the Challenge
9:20 - 9:30: Break
9:30 - 10:40: Your Challenge - Modified Consultancy
Protocol
10:40 - 11:00: What’s Next?
CoSN Cloud Initiative
● Resources for members
and community
● Go to cosn.org/cloud
● And check out our new
web based Guide to the
Cloud
Sponsored by: AWS, Google, Microsoft
Entering the Cloud
Presenters
• Frankie JacksonChief Technology Officer and Assistant Superintendent, Cypress Fairbanks ISD, RTSBO, CETL
District
that
Transforms
Education
LEAD in
Providing World-
Class
Technology
Services in K-12
SystemsWe Transform
Education
Serving as an
Education
Technology Leader
in K-12 education
technology for 24
yearsWWW.CFISD-TECHNOLOGYSERVICES.NET
STATISTICS
• 116K+ Students and 14,000 Employees
• Covering the Distance 200 Miles
• Funded by a $1.2 Billion Dollar Bond
Our Greatest Challenge?
Developing a strategic plan and upgrading the infrastructure before we could enter into the cloud
• Funded by our 2014 Bond ($90M)• Unique opportunity to overhaul the infrastructure• Had support from the Board, Sr. Leadership and Stakeholders• Had a leadership team that could make it happen• Used the CoSN Smart Education Network by Design blueprint
as a guideline and best practice
Our Cloud Journey
Funding Breakdown of the Bond
• The Design and Technology is Complex• Aligning the E-Rate Funding Opportunity with our Schedule• There Is No Time for Downtime• Finding Ways to Keep the Momentum Going
○ This has been a 5 year project• Managing Expectations
Obstacles to Overcome
• Continue to Move to the Cloud Where Appropriate
• Obtain the TLE Seal• Strive for
Performance Excellence Building World-Class K-12 Networks
What’s Next?
Embrace the CloudBob Moore
Former CTO Dallas ISD
30 years in EdTech
Dallas ISD Background
• 158,000 students
• 100% eligible for free breakfast and lunch.
• IT Division – 220 FTE + 35 Contractors
• Typical IT Operating Budget, Including Staff Salaries - $56M
• $100M Bond to be spent over at least 5 years
• IT had poor (even hostile) relations with other divisions.
• Little support from the Board of Trustees
Dallas ISD IT Background• Mostly redundant Fiber to all schools (long-term lease) RISKY
• Fiber to several “Fiber Hotels”
• 2 Internet PoPs
• 2 Data Centers, not fully redundant, servers and equipment in need of replacement, located in the same strike zone in VERY old buildings. SCARY
• Dozens of overlay IT management applications. COMPLEX operations and IT staff did not have technical skills, so mostly highly paid contractors ran Ops. FEDS ALSO
• Chaotic end-user device environment. Even teachers and principals were asking for more standardization. Device management sucked.
• IT leadership were mostly hostile to change and forward-thinking solutions.
• Some good staff, but a general sense of “hang on because this guy (the new CTO) will be gone in a couple of years.” MAYBE NEEDS TO GO NOW
So Many Opportunities – Actions taken• Standardized on Chromebooks and limited options on Mac and Win laptops, as wells as tablets.
• Adopted G Suite. Teachers and CAO called me a “hero” and IT thought I was a nut.
• Evaluated new SIS(PowerSchool) and decided to have it hosted and managed by PS.
• Gartner conducted an assessment of our data centers and produced a report detailing options and costs over 5 years.
• Rather than relocating one data center to a different strike zone and spending an estimated $12-$15M to replaced aging hardware and make them fully-redundant, convinced the superintendent and Chiefs why “Cloud” was the way to go. Board approved unanimously a 5 year funding authority AND we could buy off of state contract, rather than RFP or bid.
• With PowerSchool being hosted, cut 32 contractors who were dedicated to keeping the old SIS breathing.
• Teachers LOVED Chromebooks and we were able to reduce IT staff of less device management time. Also, fully implemented Microsoft’s System Center and got rid of 3rd party applications, allowing further IT Staff reductions.
• In April 2017 detailed discussions with Amazon Web Services were to began. NO COMPETITION
• Announced my resignation at end of school year, new COO took over IT. Reversed plans for moving data centers to cloud.
Why “Cloud” ?• Ensures physical security and better data security.
• Eliminates the need for 2 fully redundant data centers.
• Quickly provision “servers” and data storage capacity.
• Easy to create a test environment that is identical to the proposed production environment.
• Reduction in FTE of physical server management and data center FTE.
• Makes it much easier for operating divisions to switch to new solutions.
• Can leverage new technologies like micro-provisioning to lower costs.
• Data Analytics regarding solution usage, data tiering needs, etc. for cost savings.
“Cloud” for K12 - Challenges• Most people think cloud is less secure.
• School leaders fear lack of control and what the vendor is doing with their data.
• General lack of understanding of what IT actually does
• Switch from capital funds to operating funds is difficult.
• You will need to re-train staff or get new staff. Configuring and managing Cloud takes new, high-level technical skills. Managed Services are different.
• Resistance from traditional IT staff.
• Resistance from others because they have no clue what “Cloud” is. District technology leadership must be comfortable with explaining cloud in simple terms and then train IT staff to do the same
“Cloud” for K12 – Some Benefits• Ensures physical security and better data security.
• Eliminates the need for 2 fully redundant data centers.
• Quickly provision “servers” and data storage capacity.
• Easy to create a test environment that is identical to the proposed production environment.
• Reduction in FTE of physical server management and data center FTE.
• Makes it much easier for operating divisions to switch to new solutions.
• Can leverage new technologies like micro-provisioning to lower costs.
• Data Analytics regarding solution usage, data tiering needs, etc. for cost savings.
Bob Moore
Connect with me on LinkedIn.
Search “Bob Moore Dallas”
Twitter: @BobMEdTech
Idaho Digital LearningRyan Gravette
Director of Technology
Cloud JourneyCOSN 2018
Background
Idaho Digital Learning Background
Growth
High school students
take an IDL class
1 in 4
Motivating Factors
Summer of 2014 move● Aging equipment● Desire for environment flexibility● Integrity and Access
Elimination of a Data Center
Integrity and Access
● Democratization of solutions● Disaster Recovery● Availability● Scale
Enterprise class solutions had Enterprise costs
An opportunity to reinvent from the ground up with low risk
● Security● Network● Data● Replication and Load Balancing
Refactor
Cloud Journey
Identified a process with high value and low risk
● Security● Network● Data● Replication and Load Balancing
What does the cloud mean?
Identified a process with high value and low risk
● Website Hosting
Baby Steps - Rehost
34
Applications
Data
Runtime
Middleware
OS
Virtualization
Servers
Storage
Networking
Support
Training
Traditional IT
Applications
Data
Runtime
Middleware
OS
Virtualization
Servers
Storage
Networking
Support
Training
IaaS
Applications
Data
Runtime
Middleware
OS
Virtualization
Servers
Storage
Networking
Support
Training
PaaS
Applications
Data
Runtime
Middleware
OS
Virtualization
Servers
Storage
Networking
Support
Training
SaaS
IT Man
aged
IT Man
aged
IT Man
aged
Clo
ud
Pro
vider
Clo
ud
Pro
vider
IT M
anag
ed
Clo
ud
Pro
vider
Focus on Elimination of a Physical Presence● Security● Network● Data● Replication and Load Balancing
All in VM Migration - Rehost
ReThinking how compute works and the differences of the cloud
● Hours of Operation● Refactored Security Model● Reviewing Backups● Sizing for Need rather than
future● Region Change
Cloud Mentality Change - Rebuild
50%Cost Savings
Achievable Enterprise Class● DNS● NAT Gateway● Load Balancer
Leveraging Cloud SaaS - Replace
Developing Serverless Architecture● Link Checker and Machine Learning● CloudFormation Templates● No Server Maintenance● Infinitely Scalable● New models of Data Warehousing
Developing Cloud Native - ReBuild
THANK YOU
Ryan GravetteDirector of Technology
@IDLAGravette
Path to the CloudDate: March 12, 2018
Scott Gilhousen
Director of Infrastructure, Engineering and Operations
Houston Independent School District
HISD DEMOGRAPHICS AT-A-GLANCE
284SCHOOLS
LARGESTSCHOOL DISTRICT IN TEXAS
SEVENTHLARGEST IN THE UNITED STATES
HISD DEMOGRAPHICS AT-A-GLANCE
214,125STUDENTS
ABOUT100 LANGUAGES
SPOKEN
75% ECONOMICALLY DISADVANTAGED
OUR GOAL IS FOR EVERY HISD STUDENT TO BE …
WHAT IS CLOUD COMPUTING?
Gartner defines Cloud Computing as a style of computing in which scalable and elastic IT-enabled capabilities are delivered
as a service using Internet technologies.
• SaaS: Software as a Service• PaaS: Platform as a Service• IaaS: Infrastructure as a Service
SOFTWARE AS A SERVICE (SaaS)
• Multi-Tenant Architecture
• Standard Features Set
• Digital Experience
• Reduction Of Capital Purchases
• Usage Based Pricing Model
• Security
• Examples are Google Apps for Education, Office 365, Edmodo, itslearning (LMS)
Applications
Data
Middleware
OS
Virtualization
Servers
Network
Storage
Runtime
HIS
D R
esp
on
sib
le
Pro
vid
er
Re
spo
nsi
ble
Security
PLATFORM AS A SERVICE (PaaS)
• Multi-Tenant Architecture
• Provider Responsibility
• Customer Responsibility
• Application Frameworks
• Use Cases
• Examples Are Google App Engine, Red Hat OpenShift
• Security
Applications
Middleware
OS
Virtualization
Servers
Network
Storage
Runtime
HIS
D R
esp
on
sib
le
Pro
vid
er
Re
spo
nsi
ble
Data
Security
INFRASTRUCTURE AS A SERVICE (IaaS)
• Flexible Cloud Computing Model
• Provider Responsibility
• Customer Responsibility
• Use Cases
• Examples are Amazon Web Services, Google Compute Engine, Microsoft Azure
• Security Share Responsibility
Applications
Middleware
OS
Virtualization
Servers
Network
Storage
Runtime
Pro
vid
er
Re
spo
nsi
ble
Pro
vid
er
Re
spo
nsi
ble
HIS
D R
esp
on
sib
le
Data
Security
WHAT CONCERNED US ABOUT THE CLOUD?
• Multi-Tenancy
• Data Security and Privacy
• Data Ownership
• Risk Management
• Shadow IT
• Budget Transition
• Resource Competency
• Vendor Lock-InTRUST ME...
WHERE WAS HISD FIVE YEARS AGO?
• Datacenter Environment
• Server Platforms
• Network
• Primary Storage
• Applications
- Email, Financial, Human Resources, SIS
• Staffing
WHAT ARE THE DRIVERS FOR HISD?
• Agility
• Scalability
• Data Center Consolidation
• Shift from Cap-Ex to Op-Ex
• Cost Transparency
• Availability
• Resource Management
• Security Monitoring
WHAT DID WE CONSIDER?
• Increased Bandwidth
• Network Performance
• Virtualized Infrastructure
• Assessed Application Readiness
• Performance Monitoring
WHERE IS HISD TODAY?
• Hybrid Cloud
• Network
• Virtualized Architecture
• Applications
• Primary Storage
• Datacenter Environment
• Staffing
THANK YOUDate: March 12, 2018
Scott Gilhousen
Director of Infrastructure, Engineering and Operations
Houston Independent School District
Your Challenge
Go to Padlet
http://bit.ly/2Dic72Y
Type in YOUR challenges to entering the cloud
Modified Consultancy Protocol
● Make sure each group has NO MORE than 4 people
● Choose someone to be time keeper
● Each person in group presents their challenge for up
to 5 minutes
● Other participants in group brainstorm solutions for 5
minutes
● Repeat with next person
What’s Next?
WHERE IS HISD GOING?
• Staff Investment
• Lift and Shift
• IaaS Functions
• Cloud Storage Gateways
• Data Center Consolidation
• Disaster Recovery Functionality
WHERE IS HISD GOING?
• Emerging Technologies
• Incident Management Communications
• Service Level Agreement Metrics
• Review Contracts
• Monitoring Tools
What’s Next – Bob Moore
● Get to know your network infrastructure. Ask for maps and an explanation of the
network from the company that built it.
● Ask for statistics for each leg of the network and at the PoP level so you know
how much capacity you have.
● Buy a Gartner Subscription. I know what you’re thinking, but you get what you
pay for. Junk = Free, Research-based, unbiased articles = Priceless
● Ask AWS to do a whiteboard session and to talk you through the options and
the commitment of resources from you.
● Identify possible applications that could be moved to SaaS or Managed SaaS.
● Prepare yourself for questions, criticism and reluctance.
● Educate executives and Board well in advance of when you seek approval.
Migrate and Extend - More Rebuild● Learning Record Store● EdFi Data Warehouse● Extend link checking● Transfer Databases to RDS
What’s Next