Developing Best Practice: European Network of

Quitlines

Steve Crone

Chief Executive QUIT®

Chairman ENQ

Supported by the European Commission

AimsEuropean Network of Quitlines aims to:

Maximise collaboration between European countries providing Quitline

services

Help and develop Quitlines in European and Accession countries

Develop best practice tools and policy recommendations

ENQ Partners 2007AUT, BEL, CYP, CHE, CZE, DEU, DNK, EST, ESP, FIN, FRA, GRC, HUN, IRL, ISL, ITA, LTU, LUX, LVA, MLT, NLD, NOR, POL, PRT, ROM, SVK, SVN, SWE, UK,

                                                                                                                                                                                                                                   

Training Programme

• Counselling protocols

• Evidence base

• Comparing practice

• Health Inequalities

• Social exclusion

• New technology

• Promotion

European Network of Quitlines – Guide To Best

Practice Promotes best practice, quality standards and effectiveness

Collaboration of Quitlines from over 16 European countries

Published in English, French and German

Accreditation programme

Advantages of Telephone Counselling

•Evidence based

• Ease of access from home at time of their choosing

• Culturally appropriate support in languages other than English

• Flexibility of response

• Can be used in addition to face-to-face support

ESCHER Project

European Smoking Cessation Helpline Evaluation Research (ESCHER)

In conjunction with STIVORO

Evaluating effectiveness of European Quitlines

Evaluating factors that influence success

www.enq-research.org

KTL Web Project

Provide overview of web cessation services in Europe.

Evaluate Internet as Public Health Tool

Establish a network of web service providers and experts in Europe

Develop best practice on web cessation services

HELP CampaignENQ provides key support role to EU

HELP Campaign:

ENQ Quitlines support media programme

Quality advice and support to smokers motivated to quit

Input into the future direction of the project

WHO Europe Award

ENQ receives WHO Europe World No Tobacco Day Award 2006

Awards recognise significant contributions to the anti-tobacco movement in Europe

ENQ acknowledged for strengthening national action and international collaboration

ENQ And The NAQC‘Quitlines of North America and Europe’

ENQ and North American Quitline Consortium (NAQC) collaboration

Contains individual profiles on ENQ and NAQC partners

Launched WCTOH 2006

ENQ Database• Database developed in consultation

with ENQ members

• Provide easily accessible and comprehensive information on Quitlines

• Database will cover Quitline structure, protocols, call volumes, quit rates and

experiences.

• Provide platform for future research.

Social Exclusion Programme

• Tobacco use is heavily concentrated among socially excluded groups

• ENQ has launched programme to enable European Quitlines to provide effective support to excluded groups

• Social Exclusion Steering Group                                                

Social Exclusion Programme

Social Exclusion Programme to consist of 3 parts:

- Social Exclusion Seminar, Hungary

-Mentoring Programme

- Web based resource

Further Information

www.quit.org.uk

www.enqonline.org.uk