2012 CSR ReportCorporate and Social ResponsibilitySince it was founded in 1972, Enotria has grown to be a company of 180 employees with 250 suppliers and over 12000 custom-ers. Today we source and supply wine from all over the world.

As Enotria continues to grow, we have become increasingly aware of the responsibility we have to our social and physical envi-ronment. As a leading player in the Wine and Spirits industry, we understand that we have a need to ensure that our impact on society and the environment is as positive as possible.

We believe in maintaining the balance between running a successful business and working towards a happy and healthy environ-ment. With this principle in mind, we have developed four pillars of corporate and social responsibility in order to structure our plans and implement initiatives quickly and effectively. These are:

Responsible Drinking Ensuring our staff and customers are aware of the risks involved when drinking alcohol

Responsible Sourcing and Supplying Ensuring our suppliers do everything they can to improve sustainability

Environment Being as green as possible in our offices and warehouses around the UK and reducing our carbon footprint

Staff Wellbeing and Charity Support Taking good care of our staff, listening to their suggestions and raising money for staff-nominated charities

To ensure we are constantly re-evaluating our aims and ideas, a Corporate and Social Responsibility Committee has been estab-lished making use of a wide range of employee knowledge and skills to head up each of our pillars of responsibility.

CSR ReportingOur report aims to bring to light everything Enotria has done in order to be a better corporate citizen and to act as a means by which we can evaluate our current activities and look at ways we could improve. With this in mind, the report is split into two sections: what we are currently doing and what we aim to achieve by the end of 2013.

At present, our targets are focused around education both within our staff community and also among our partners. We aim to increase our knowledge of what responsbile drinking really means, exactly how our business affects the environment and what differences we can make both to the lives of our staff and those who eventually enjoy our wine.

CEO continues as WSTA Board

member

drinkaware logo on website

Signed up to PHRD

Responsiblity Deal

80% of Off Trade Labelling fully

compliant and new target set at 100%.Busy calendar

of charity events scheduled

Social Committee re-introduced as part of

Charity Committee

Love Units introduced in Wine List Handbook

Enlisted as sponsor of drinkaware

drinkaware visit to Enotria

Inkjet cartridges and toners recycled

Recyling of paper, plastic, aluminium and

glass in office and warehouse

Weekly bulletin for staff to communicate achievement and thank colleagues

Social Committee re-introduced as part of

Charity Committee

Energy use monitored on a monthly basis

Van Routing System trialled for

2013

Weekly bulletin for staff to communicate achievement and thank colleagues

Focus Group established for staff to voice suggestions for improvements to the

business

Monthly Town Hall meeting set

up to keep staff up to date on business

news

Review of suppliers and

their CSR activities

Application to be listed on the Sustainable

Restaurant Association website

Creating a report to highlight all areas of CSR

that can be viewed by anyone

2012 CSR Timeline

Responsible DrinkingLove Units

Under our company value of “Thirst for Knowledge” we have been aiming to educate as many people as possible on the importance of units in al-cohol and the government guidance on daily intake. Our sales team have been doing their bit to educate our customers on units and have come up with some innovative solutions for including information on their wine lists. The Love Units section of our Wine List handbook outlines the different ways that our customers can help consumers to count their units as they buy and we insist that all wine lists we produce carry the drinkaware logo.

WSTA, The Wine and Spirits Trade Association, is the voice of the industry helping to secure the UK as a good place for the wine and spirit sector to do business.

Alison Levett, our CEO, is on the Board of the WSTA which played a leading part in the Public Health Responsibility Deal to tackle alcohol abuse.

The WSTA also respresents the industry in lobbying for fair regulations on the sale of alcohol with the aim of fostering a culture in which our products are enjoyed responsibly.

Page 7 of 12

4 Love Units It’s our Social Responsibility

The FactsThe government advises people against regularly* drinking more than the daily unit guidelines.

= 3–4 Units = a pint and a half of 4% beer = 2–3 Units = a 175 ml glass of wine

Let’s Calculate One alcohol unit is measured as 10ml or 8g of pure alcohol. This equals one 25ml single measure of whisky (abv 40%), or a third of a pint of beer (abv 5–6%) or half a standard 175ml glass of red wine (abv 12%)

You can work out your alcohol units for yourself with this handy equation:

Strength (ABV) x Volume (ML) ÷ 1000 = No. of unitsE.g. Pint of Stella: 4.8 × 568 ÷ 1000 = 2.7

It’s TrendyAs units become more and more of a focus in the press etc... should we be thinking about including them on wine lists in some way?

Perhaps in the same way as you may put the abv. Is the units in fact more relevant and • useful to the customer?

Or perhaps just at the bottom of the page state the formula for people who are interested • to calculate themselves?

ExamplesThere are many ways of displaying units on a wine list. Here is one solution:

Please NoteIn line with our social responisibility guidelines; we place the drinkaware.co.uk logo on all menus. It is the responsibility of ALL establishments to provide a visible 125ml measure clause in their venue.

*’Regularly’ means drinking every day or most days of the week

ABV 12% 12.5% 13% 13.5% 14% 14.5%

125ml 1.5 1.6 1.6 1.7 1.8 1.8

175ml 2.1 2.2 2.3 2.4 2.5 2.5

250ml 3.0 3.1 3.3 3.4 3.5 3.6

Bottle 9.0 9.4 9.8 10.1 10.5 10.9

Un

its

o

f A

lco

ho

l

Drinkaware is an independent, UK-wide charity, supported by voluntary donations from across the drinks indus-try to equip people with the knowledge they need to make decisions about how much they drink.

Enotria took the proactive decision to become a sponsor of drinkaware this year and our CSR Committee work with them to look at ways in which we can educate both our staff and our custom-ers on the dangers associated whealthy, happy lifestyle whilst still being able to enjoy the benefits of our wine. We offer further links to drinkaware on our web-site and educate our customers through our wine training courses.

We aim to introduce drinkaware com-pany-wide by introducng the charity and all our initiatives at our Company Conference.

We aim to ensure that none of our goods are imported by air where possible and with our suppliers, make regular use of the “Wine Train” running from Ve-rona to France to transport a high proportion of our products. This is a great example of the industry working together to reduce their fuel consumption when importing from the continent.

As a next step toward reducing the carbon footprint of our deliveries, Enotria has trialled and will be using Paragon Van Routing software in in 2013.

Paragon will be used for planning, optimising and managing our daily delivery schedules, and aside from the customer service benefits this will bring, our ob-jective is to reduce total distance travelled and thus reduce fuel consumption. Our target is to reduce van mileage by 15%, which will be achieved by planning delivery schedules (covering delivery drop sequence, and by the minute tim-ings) according to customer, driver and vehicle specifications. The use of GPS tracking will be used alongside the software to validate the performance against schedules and where the driver and van is at any given time. This is both good business sense, and better for the environment.

EnvironmentAt Enotria’s head office we do everything we can to stick to the motto “Reduce, Reuse, Recycle”. This year we have put in place measurements to record how much energy we use each month and we are now looking at how we can reduce this.

One of our most important achieve-ments this year was to recycle all office waste i.e. paper, card, plastic, aluminium and glass. Our provider, Simply Waste provides us with a report showing what percentage of our waste is not going to landfill and we can then use this information to incite our staff to keep up the good work.

We also recycle and reuse all of our inkjet catridges and toners as well as using recycled paper and fairtrade coffee, tea and sugar in our kitchens.

Our warehouse also recycles as much packagaging as possible via a local company who remove our cardboard and our pallet provider, who replace our broken/old pallets and recycle them.

R e d u c i n g

our c a r b o n footprint

The SRA is a group of sustainable res-taurants that have grouped together, endorsed by Raymond Blanc, to pro-mote sustainability in the catering in-dustry.

Enotria is in the process of applying to be listed as a sustainable supplier on their website and will be offering discounts to restaurants who are part of the group.

Bronze goes to our very own Cooperative, Cantine Settesoli in Sicily who have lived up to their name (liter-ally translated Seven Suns) and made use of the Sicil-ian sunshine to produce en-ergy using their many solar panels.

Our Silver medal goes to J. Johr in California.

They have been a key player in the launch of Cali-fornia’s Sustainable Wine-growing Program which gives growers and vint-ners educational tools to increase adoption of sus-tainable practices and to measure and demonstrate ongoing improvement.

Our gold medal can only go to Yealands, who this year won the coveted International Green Awards Prize for the “Most Sustainable Medium Business”.

Yealands is truly dedicated to sustainability in their winemak-ing and has achieved carbon neutral status and was the first winery to be awarded this status since its inception.

Another reason Enotria particularly admires Yealands is for the innovative methods they undertake to remain sustainable and still produce fantastic wines. Click on the pictures below to find out more...

As part of the governement’s Public Health Responsibility Deal, Enotria has pledged to make sure 80% of all bottle la-bels going into supermarkets and shops display the correct warnings on units and responsible drinking. We reached this target and see no reason why we should not try and get 100% of our bottles both in supermarkets and restaurants labeled correctly.

Responsible SourcingEnotria takes pride in the efforts our suppliers go to in order to be responsible in their production of wine and we have three champion suppliers who we believe go above and beyond the call of duty to be responsible, sustainable and innovative in their winemaking.

Harriet from our buying team is a member of our CSR Committee and ensures that we keep on top of our suppliers’ sustainability and that we are constantly encouraging them to increase their responsibilty around their environment, people and community in as many ways as possible.

Happy + Healthy = HardworkingThis year’s charity events have been focused around sport (mainly due to the Olympics) so we decided to adopt a sporty, healthy theme throughout our internal events and a few healthy treats to boot.

Taylan Rawlinson was the son of Andy Rawlinson, who works in the Off Trade Team at Enotria. Taylan developed a brain tu-mour and tragically died aged 7 in August 2009. Taylan’s Pro-ject aims to raise awareness for this relatively unknown but extremely dangerous form of cancer.

Macmillan provide practical, medical and financial support and push for better cancer care. They operate around Eno-tria’s offices and were selected as our 2012 Local Charity.

Staff WellbeingFocus Groups have been a key part of 2012 in shaping the way we communicate with our staff. This year has seen our internal communications moving forward in leaps and bounds with a new weekly bulletin to praise our staff achievements and circulate news.

AXA PPP Healthcare offer our staff free help and advice on a range of medical and social issues and we also offer private medical insurance through this service.

Several Enotrians take part in our cycle to work scheme which enables staff to buy a bike and safety gear tax free and via a salary sacrifice scheme. This proved so popular that we were forced to install another bike rack this year to cope with the number of cyclists in the office!

Healthy snacks to raise money for Taylan’s Project

Wear a Hat Day for

Taylan’s Project

Coffee Morning

for Macmillan

Staff Wellbeing and Charity SupportThis year Enotria has raised an enormous £23,201 for our nominated charities, Taylan’s Project and Macmillan Cancer Research. We smashed our initial £20,000 target - some-thing we are not ashamed to boast about.

The money raised came from a series of events ranging from a step challenge to an International Food Day. This year’s “Olympic” theme showed us that many of our staff are keen to keep healthy by exercising so we plan to organise more events of a sporting nature next year. And as part of our health stint we replaced our charity sweets with some healthy snacks that still make money for our chose charity.

London to Oxford Bike Ride July 2012

Targets 2013

Responsible DrinkingCreate an understanding of Responsible Drinking thoughout

the company and aim to educate customers on importance of

units.

EnvironmentIntroduce initiatives to educate all on the importance of saving

energy and recycling.

Responsible SourcingEncourage all suppliers to emulate our efforts in responsible

and sustainable trading.

Staff Wellbeing and Charity SupportProvide someting for everyone to get involved with and raise

in excess of £23,000 for nominated charities.