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  • Enhancing Innovation at Work through Human Resource Management

    André A.R. Veenendaal

  • Enhancing Innovation at Work through

    Human Resource Management

    André A.R. Veenendaal

  • Promotion Committee:

    prof. dr. T.A.J. Toonen (chairman/secretary)

    prof. dr. J.C. Looise (promotor) University of Twente

    prof. dr. T.V. Bondarouk (promotor) University of Twente

    dr. M.J.T. van Velzen (co-promotor) University of Twente

    prof. dr. B.I.J.M. van der Heijden Radboud University Nijmegen

    prof.dr. J.W.M. Kessels University of Twente

    dr. ir. A.H.J. Nijhof Nyenrode Business University

    prof. dr. ir. P.C. de Weerd-Nederhof University of Twente

    Printed by Ipskamp Drukkers

    ISBN: 978-94-625-9672-6

    © 2015 André A.R. Veenendaal

    All rights reserved. No part of this publication may be reproduced, stored in a

    database or retrieval system, or published in any form or in any way,

    electronically, mechanically, by print, photo print, microfilm, or any other

    means without prior written permission from the author.

  • ENHANCING INNOVATION AT WORK THROUGH

    HUMAN RESOURCE MANAGEMENT

    DISSERTATION

    to obtain

    the degree of doctor at the University of Twente,

    on the authority of the rector magnificus,

    Prof. dr. H. Brinksma,

    on account of the decision of the graduation committee,

    to be publicly defended

    on Friday the 8th of May 2015 at 12.45 hrs

    by

    Adrianus Alexander Robertus Veenendaal

    Born on the 30th of August 1978

    in Groningen, the Netherlands

  • This dissertation has been approved by:

    Promotor prof. dr. J.C. Looise

    prof. dr. T.V. Bondarouk

    Co-promotor dr. M.J.T. van Velzen

  • Table of content

    Chapter 1 Introduction.................................................................................... 1

    1.1 Introduction ......................................................................................... 2

    1.2. Literature background and concepts................................................... 7

    1.3 Challenges ......................................................................................... 15

    1.4 Outline ............................................................................................... 17

    1.5 References ......................................................................................... 18

    Chapter 2 Affecting innovation through HRM: the role of creative capital . 27

    2.1 Introduction ....................................................................................... 28

    2.2 The role of human capital in innovation ........................................... 31

    2.3 The role of social capital in innovation ............................................. 33

    2.4 The role of creative capital in innovation .......................................... 36

    2.5 How HRM affects types of capital .................................................... 39

    2.6 Discussion ......................................................................................... 42

    2.7 Conclusions ....................................................................................... 45

    2.8 References ......................................................................................... 45

    Chapter 3 Firm-level creative capital and the role of external labour .......... 55

    3.1 Introduction ....................................................................................... 56

    3.2 Theoretical Background .................................................................... 58

    3.3 Methodology ..................................................................................... 65

    3.4 Research findings .............................................................................. 70

    3.5 Discussion ......................................................................................... 79

    3.6 Conclusions ....................................................................................... 85

    3.7 Acknowledgements ........................................................................... 85

    3.8 References ......................................................................................... 86

    Chapter 4 Perceptions of HRM and their effect on dimensions of innovative

    work behaviour: Evidence from a manufacturing firm ................................ 89

    4.1 Introduction ....................................................................................... 90

    4.2 Theory and hypothesis development ................................................. 93

  • 4.3 Method ............................................................................................ 102

    4.4 Results ............................................................................................. 106

    4.5 Discussion and conclusions ............................................................. 111

    4.6 References ....................................................................................... 117

    Chapter 5 HRM and Innovative Work Behaviour: The Moderating Effect of

    an Innovative Climate ................................................................................ 127

    5.1 Introduction ..................................................................................... 128

    5.2 The effect of HRM on innovation ................................................... 130

    5.3 Innovative climate as moderator in relationship between HR practices

    and IWB ...................................................................................... 137

    5.4 Methods ........................................................................................... 139

    5.5 Results ............................................................................................. 144

    5.6 Discussion ....................................................................................... 148

    5.7 Conclusions, limitations, and practical implications ....................... 152

    5.8 References ....................................................................................... 154

    Chapter 6 Discussion .................................................................................. 165

    6.1 Introduction ..................................................................................... 166

    6.2 Main findings in integration ............................................................ 166

    6.3 Theoretical and empirical contributions .......................................... 173

    6.4 Limitations and future research ....................................................... 182

    6.5 Practical implications ...................................................................... 187

    6.6 Conclusion ....................................................................................... 190

    6.7 References ....................................................................................... 190

    Samenvatting (Summary in Dutch) ............................................................ 197

    Dankwoord ................................................................................................. 205

    Over de auteur ............................................................................................ 211

  • Chapter 1

    1

    Chapter 1

    Introduction

  • Introduction

    2

    1.1 Introduction

    Innovation is undoubtedly considered of crucial importance for

    organizations in terms of survival (Dess & Picken, 2000). This is not only

    reflected in the numerous popular practical publications, many company

    statements and publications also use innovation terminology, and there is a

    plethora of academic literature in the field of innovation management

    (Crossan & Apaydin, 2010). Given the low-cost competition from

    manufacturing firms in Southeast Asia, Latin America and Eastern Europe,

    the need for western companies to innovate seems obvious. Competing on

    the basis of high quality is seen as the only viable option, and is logically

    tied to a constant effort by companies to bring new and improved products to

    the market. Not only global competition plays a role, also such factors as

    ageing populations, increasing product variety and shortening lifecycles

    contribute to the increasing importance of innovation in western economies

    (Nooteboom & Stam, 2008). Firms benefit from innovations in terms of

    higher productivity, new markets, higher revenues, competitive advantage

    and long-term survival for example (e.g. James, Leiblein & Lu, 2013;

    Rogers, 2004).

    In the available academic literature on innovation, different scholarly

    approaches can be identified. One approach seeks an understanding of what

    innovation is, for example in terms of level of novelty (Garcia & Calantone,

    2002), types of innovation (Damanpour & Evan, 1984), forms of innovation

    such as product or service innovations (Wang & Ahmed, 2004) or

    dimensions of