ContentsPart 1 Hotel TypesPart 2 Room TypesPart 3 Hotel FacilitiesPart 4 Hotel StaffPart 5 Hotel Reservations and Check In

ContentsPart 6 Hotel Services: Giving Directions and General InformationPart 7 Dealing with ComplaintsPart 8 Check OutPart 9 Hotel Vocabulary

Hotel Types and Room TypesHotel Types

1. Hotels classified by locations

1.1 Commercial hotels

1.2 Resort hotels

1.3 Airport hotels

1.4 Congress hotels

1.5 Motor hotels or motels

2. Hotels built to answer the needs of budget travellers

2.1 Youth hotels

2.2 Hotels and F&B

3. Hotels categorized by the quality of service

3.1 Luxury hotels / Five-star hotels

3.2 Hotels offering a wide range of services and comfort

3.3 Hotels providing only a place to sleep

Types of Various Hotels in Thailand

RAMA GARDENS

Resort & Commercial Hotel- Gardens in hotel- Relax places- Near the central areas of BKK- Near important places of BKK

The Sukhothai Hotel Central Bangkok Location The Sukhothai is perfectly situated in the central business district and embassy district of Bangkok with easy access to the BTS Skytrain and MRT subway system and the major motorways. The shopping precincts are close by.

• SUKHOTHAI...City of Legend...Capital of ancient Siam...was one of the most beautiful cities on earth.

A superb choice of luxury accommodation combined with an ideal location in the heart of Bangkok. It has numerous meeting rooms of various sizes and an elegant Ballroom with timber and granite flooring, furnished with state-of-the-art equipment. The Sukhothai Hotel is the ideal venue for wedding receptions, banquets and cocktail parties. For the ultimate in relaxation and rejuvenation visit Spa Botanica at the Sukhothai Bangkok which offers a full range of massage and beauty treatments.

THE EMPRESS THE EMPRESS HOTEL & CONVENTION HOTEL & CONVENTION CENTERCENTER

Right in the heart of Chiang Mai amidst the greenery park, each of our 375 rooms & suites is equipped with only the finest room amenities one ever needs at the touch of a button. Facilities include international restaurants, bars, world-class convention facilities and superlative service.

Commercial & Commercial & Congress HotelCongress Hotel

The low-rise complex ECC (Empress Convention Centre) opened in January 2008. It is an ideal venue for productive, stimulating and rewarding engagements.

Elegant Luxury in the Elegant Luxury in the Heart of BangkokHeart of Bangkok

The 5-star Amari The 5-star Amari Watergate Hotel enjoys a Watergate Hotel enjoys a very central location close very central location close to Sukhumvit and Siam to Sukhumvit and Siam Square,Bangkok's most Square,Bangkok's most exciting shopping and exciting shopping and commercial districts. This commercial districts. This Bangkok hotel offers Bangkok hotel offers supreme comfort and supreme comfort and convenience with easy convenience with easy access to both Skytrain access to both Skytrain and the Airport and the Airport expressway.expressway.

Pung-Waan Resort :Our resort is located only 190 km. from Bangkok and 55 km. from downtown Kanchanaburi, which can be easily accessed by private cars, buses and train. Whatever your preference is, be it accommodation or transportation or others.

Resort Hotel

The land of beautiful mountains and riverine of Western Thailand. Here, Pung-Waan Resort has been created as a sanctuary for your retreat on the bank of the Kwai Noi River, a tributary of the famous River Kwai, on a vast property covering over 120 acres of land.

Reading and Speaking Practice

Give some hotel’s names in Thailand of the following hotel’s type. You can go on line to find the

information. Tell them to the class and give reasons. The hotel’s names are shown as examples.

Hotel TypesHotel’s Names in

Thailand

1. Commercial Hotel

2. Resort Hotel

3. Airport Hotel

4. Health Spa

5. Guest House

- Dusit Thani Hotel - The Davis Bangkok

- Phupha Nam Resort - Banyan Tree Hotel

- Suvarnabhumi Airport Hotel - Miracle Grand

- Bangkok Mariotte Resort & Spa

- Lai-Thai Guest House

Speaking Practice Suppose that you are working at a travel agency. What hotel in Thailand would you recommend to the following persons? Explain your reasons why he or she should stay in the

hotel you recommend.

1. Mr. and Mrs. Johnny : “ We’d like to spend our holidays at the seaside."

2. Ms. Sara : “ I’m arranging the Annual Summit of Asia Pacific Hoteliers.”

3. Mr. Brooklyn : “ I’m a businessman and I’m doing my business in Bangkok for a month.”

4. Mr. Murray : “ I’m flying from Bangkok to Rome tomorrow morning and want to stay in a hotel near Suvarnabhumi International Airport.” 5.Ms. Bush : “ I’d like to stay in a hotel for relaxing and get Thai massage in pleasant surroundings.””