Engineering Services Forum - HCL & Johnson Controls
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Transcript of Engineering Services Forum - HCL & Johnson Controls
© 2015 Information Services Group, Inc. All Rights Reserved. Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc.
November 2015
ISG Smartalks™ Engineering Services ForumRealizing the Engineering Services Potential
HCL & Johnson Controls Presentation
#ISGSmartalks @ISG_News
© 2015 Information Services Group, Inc. All Rights Reserved.
Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means,
including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc.
November 2015
Hirren TurakhiaGlobal Head of Engineering IT & Digital Manufacturing from HCL Technologies
Erik PaulsonManager, Data Sciences & Technologies from Johnson Controls, Inc
Smarter Value Chain Enabled by IoT Leads to Smarter Management
#ISGSmartalks @ISG_News
© 2015 Information Services Group, Inc. All Rights Reserved 3
1. Explosion of Connected Experiences
2. How did we get here?
3. Creating a New Paradigm
4. Envisaging an IoTized future
5. A Cloud Journey
6. Conclusion
Agenda
© 2015 Information Services Group, Inc. All Rights Reserved 4
Explosion of Connected Experiences
1960s-1970s
1980s-1990s
2000s-Future
Gartner’s latest Hype cycle for emerging technologies shows that the Internet of Things is at the peak of inflated expectations.
Source: Gartner, Aug 2015
© 2015 Information Services Group, Inc. All Rights Reserved 5
An array of technological advances have created digital, exponential and convergent economy.
The 3Cs of Digital Engine
Convergence
Cost
Connectivity
IPv6, WiFi, LTE, BLE
Edge Computing
SensorLiDAR
MiniaturizationPerformanceSpeech Synthesis
Efficiency Artificial Intelligence
3D Printing
Internet of Things
Murray’s Law
“Digital Doubling”
© 2015 Information Services Group, Inc. All Rights Reserved 6Source: How Smart, Connected Products Are Transforming Companies, Michael E. Porter & James E. Heppelmann
Creating a New Paradigm : Economic Viability to Growth
Rethinking Marketing
Redefining Service & Support
Shifting from reactive service to preventive, proactive, and remote service.
Revolutionizing Product
Ecosystem
Products have become complex systems that contain software and may have as much or more software in the cloud!
Smart, connected products transmitting rich information on their location, condition and the surrounding environment continuously.
Redesigning Manufacturing
Moving beyond the production of thephysical object!
IoT will reshape
Moving from one-time transactions to maximizing the customer’s value from
the product over time
Connected Supply Chain
Data now stands on par with people, technology, and capital as a core asset of the corporation and in many businesses is perhaps becoming the decisive asset.
© 2015 Information Services Group, Inc. All Rights Reserved 7
Envisaging an IoTized future - GPT + Complements
Outcome-based
Experience-centric
Service-oriented
Experience
IoT ization
Smart Products
& Platforms
Monetization
Value Added
Cross sell
Autonomy
Demand
Driven
IT OTERP
CRM
Demand Management
Financial Planning
Network Optimization
Costs
Orders
Constraints
Specs
ControlSystems
Smart Machines
Locations Systems
EnvironmentalSensors
Barcodes/RFIDs
State
Location
Condition
Events
Context
Visualization
Prediction
Monitoring
“Optimized” Maneuvers
Ecosystem–driven
Orchestration
© 2015 Information Services Group, Inc. All Rights Reserved 8
Building a Future in Cloud
Domain knowledge is key to harnessing the power of data, analytics and IoT
Stay ahead of any disruption in technology or business model
Architect your implementation with maximum data flexibility
Innovating Smart, Optimized EnvironmentsLeverage building efficiency and technological expertise to deliver smart, connected buildings that reduce life-cycle costs, optimize efficiency, productivity safety and security
Translating Data into InsightsData that is collected, transmitted and managed to provide a foundation for visualization, reporting and optimization. Data translates into actionable insight and tools enable customers to improve their building operation, performance and efficiencyDelivering Connected ExperiencesHelp owners and operators achieve reduced costs, increased efficiency, productivity and reliability through connected buildings that create seamless experiences ensuring people live and work at their best
Lessons Learnt
© 2015 Information Services Group, Inc. All Rights Reserved 9
A Connected Reality
Service
Management
Manufacturing
Systems
Design &
Estimation
Systems
Knowledge
Management
Systems
Connected
Offering
IoT Platform
JCI BE
Data Lake
OT (Operational Technology) IT (Information Technology)
Order
Management
Finance
Systems
3000 chillers, 5000 RTUs and 40,000 systems installed; 40 million
records collected daily; 2.5 TB data
© 2015 Information Services Group, Inc. All Rights Reserved 10
Challenges ? But it’s worth !
Projected ROI and value delivered inspace of manufacturing via IndustrialInternet of things would far outweighsecurity risks and concerns.
Adoption of network enabled devices forsmart manufacturing is projected toexperience exponential growth.
Efficient energy management, preventiveand predictive maintenance, connectedfactories, products and end consumerscould improve customer satisfaction andproduct designing.
Edge computing, advancements in IPv6network security etc. would reduceinhibitions in IIoT adoption & open newopportunities for IT services inmanufacturing.
Debrief and answer questions as to how this information can support your
business.
Using today’s concepts to generate tomorrow’s outcomes:
Build agility - greater speed to market
Scale with quality
Structure the optimal target operating model to increase performance
Source for expertise and skills
Identify new revenue streams
Drive profit improvement
Schedule a half day workshop with
ISG Engineering Services.
Contact Sally Centella or your ISG Account Executive to schedule your session.
[email protected] | +1 847 361 3278
www.isg-one.com
Information Services Group is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 800 employees and operates in 21 countries.
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