© Copyright 05/02/2023 BMC Software, Inc1

Matt Laurenceau, @matt_LAnd many Power Users!

BMC Communities

BMC Engageall year-long,on your fav devices

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Community:People who share common values/needs, and help each other(ohhh, and usually have fun together)

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On communities.bmc.com

1. Find your Product CommunityShare your questions/winsDiscover tips from othersConnect with other users and R&D

2. Benefit from R&D ProgramsBetasIdeation

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Find Subject Matter Experts,Learn from them!

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Food treats have travelled here!

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Ideation: socialized RFEs

Your voice to shape up the future!• Give best visibility to your Product improvement ideas• Vote/comment/interact on ideas from other

• R&D committed for SLAs to comment/evaluate popular ideas• 30+ UX interviews for new releases of Remedy with SmartIT

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Past 12 months on BMC Communities, exciting!

registered Users

New posts

replies

received a response30k 85% of questions have

255 daily

7,500 new

Average

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Beta Programs, UX Work with R&D

• ~1,500+ Users participated in Beta Programs last year• 100+ UX interviews for new releases of BMC Products

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5 continents!

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Mobile AppsPost, comment, follow, manage Inbox, Message…

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Fancy a fun run tomorrow morning?6:00 in the lobby, to run or walk

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