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ENG 100
L I BR
ARY
SK
I LL S
RO
ËN J
A NY K
WEB
SE RV I C
E S LI B
RARI A
N
“Information literacy is a survival skill in the
Information Age” (ALA, 1989).
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INFORMATION LITERACY
Definition: Information Literacy is the set of skills needed to find, retrieve, analyze, and use information (ACRL, 2012).
“Ultimately, information literate people are those who have learned how to learn. They know how to learn because they know how knowledge is organized, how to find information, and how to use information in such a way that others can learn from them. They are people prepared for lifelong learning, because they can always find the information needed for any task or decision at hand” (ACRL, 2000).
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OUTLINE
How is Information Organized?Using Library ResourcesResearch SkillsEvaluating Academic & Popular
SourcesCitation & Academic Integrity
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THE ORGANIZATION OF INFORMATION
Students need to acquire the ability to find, evaluate, and use information
From a young age people learn how to categorize information as a benefit to information processing.
Your understanding of how knowledge can be thought of as bodies of information, organized from broad areas to more specific blocks of information, will be most useful as you think about choosing, narrowing and focusing research topics. Practical application of this knowledge relates to:
Locating databases (A literature database will be under the “English” heading) Books are grouped on the shelves, LCCS gathers books on similar topics together
Information can be categorized and analyzed based on who produces it, who the audience is, whether it is scholarly or popular in nature, the format it is in, the type of information and more
(Jefferson Community College, 2012)
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SOURCES: DO THEY MATTER?
Academic sources: Pass through peer review process. Authoritative and sourced. Objective and written for academics. Carry more ‘weight’.
Popular sources are often related to general interest and do not require writers to provide research to support their stories.
YES
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EXAMPLES OF SOURCESA C A D E M I C S O U RC E S
Academic JournalsPeriodicals
Academic BooksEdited BooksAnthologiesConference ProceedingsEncyclopedias/Dictionaries
Published Reports
P O P U L A R S O U R C E S
Newspaper ArticlesMagazine ArticlesTrade MagazinesOrganizational ProfilesMedia ReportsReports from Other OrganizationsWebsites (usually)Grey Literature
Institutional ReportsBrochuresPress Releases
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INFORMATION LITERACY: STEPS TO SUCCESSFUL RESEARCH
Step 1: Defining a topic and planning for research Step 2: Information seeking strategies Step 3: Critical evaluation of information sources Step 4: Reading, examining, taking notes on sources Step 5: Citing sources & constructing reference list
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RESEARCH SKILLS Step 1: Defining a topic and planning for research
Interpret the research question/assignment, define the information need
Look for command words Directing words that tell you what to do. i.e. Evaluate, discuss, comment,
critique, analyze Identify the assignment topic
Area of discussion for the assignment. Take the command word and ask “what?” after it. I.e. Evaluate “what”?
Develop a focus (select a specific topic) Area of the topic/assignment you will concentrate on. In other words, evaluate what, in relation to “what”?
Take your focus and develop a thesis statement
Example: Discuss the impact of rising tuition costs on higher education
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INFORMATION LITERACY: STEPS TO SUCCESSFUL RESEARCH
Step 1: Defining a topic and planning for research Step 2: Information seeking strategies Step 3: Critical evaluation of information sources Step 4: Reading, examining, taking notes on sources Step 5: Citing sources & constructing reference list
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FINDING RESOURCES
“More than 31% of all respondents use Internet search engines to find answers to their questions. However, people who use
Internet search engines express frustration because they estimate that half of their
searches are unsuccessful” (OCLC, 2002).
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USING LIBRARY RESOURCES Library Catalogue
Find books, e-books, reserves, videos/DVDs, request items from other campuses, place items on hold, mobile friendly.
OCtopus (library search engine) Research Databases
Organized by subject, search databases for journal articles, e-books, & more
Electronic Journals Listing Search for specific journal and search within the title
Research & Course Guides Created by librarians for students in specific classes or working in
certain subject areas
Reference sources Dictionaries, encyclopedias, directories found online or in campus
reference collections
Print Journals (Level 3)
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RESEARCH SKILLS
Step 2: Information seeking strategies Design your search strategy
Develop a question (brainstorming, concept-mapping)
Identify key words and synonyms Investigative tools (research guides, other libraries) Identify central concepts
Locate and gather relevant resources Identify key databases, catalogue, reference works, etc.
Coverage, disciplines, time periods, publication types, doc types
Search expressions & Boolean operators (AND, OR, NOT) Broaden or narrow your research question
Rising tuition costs will negatively impact higher education because the disparity between students who can and who cannot afford an education will have broader consequences for Canadian society.
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CREATING A SEARCH: BOOLEAN OPERATORS
Function
Search Strategy Definition
Narrow AND Retrieves only records that contain both words
NOT Eliminates material you don't want. Careful to not lose valuable info.
Broaden
OR Retrieves matches for either term, more records. Use with terms with the same meaning.
Wildcard Colo?r Global (w5) Warming
To search variations of a word. Use 1 or more symbols within a word to replace 1 or more letters
Truncation Using opera* to search
for operations = opera, operant, operable, etc.
Use a symbol at the end of a word to replace any number of letters
Combine
Nesting NO: media AND politics OR election
retrieves records that match "media that also match politics" OR retrieves records that match "election.“
YES: media AND (politics OR election) retrieves records that match media that also match either politics OR election
Combine AND and OR in a single search. Divide your terms into units like an equation.
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(University of Idaho, 2012)
TruncationNesting
AND OR NOT
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RESEARCH SKILLS Keyword searching: typically retrieve more information with less
precisionGood for broad or unknown topic areas
Field searching: typically retrieves less information with more precisionGood when looking for few results or source son specific topicsIncludes subject searches, title searches, etc.
Too much information?Examine irrelevant records in search resultsWhere did your search term match in search results? (Subject, title, etc.)Use limiters (Boolean, field searching, database limiters)
Too little information?SpellingEliminate long phrases or natural languageUse alternate termsTry broadening your terms
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MORE WAYS TO FIND ARTICLES
Reference list and article citations, bibliographies Examine the reference lists of resources identified as being useful,
and find other similar resources.
Subject headings in databases & catalogue Terms used to describe resources, controlled vocabulary, assigned
by indexers
Known authors Search for other items by same author(s)
Books or resources on similar topics In-person or virtual ‘shelf browsing’
Searching journals directly More direct and focused than databases
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OXFORD ENGLISH DICTIONARY
Available in print (REF PE 1625 .O86) & Online: FIND ARTICLES, or HOMEPAGE ARTICLES Select subject from drop-down menu, or choose a
database by title Click title for more information, or CONNECT to
access the resource Quick & Advanced search: Field and full-text searching Historical Thesaurus: Allows browsing by topic
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LIBRARY CATALOGUE
Great starting point! Use subject headings, call number
browsing, author searches, Limit by location Request and renew items
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LIBRARY DATABASES: ENGLISH
MLA International Bibliography Literature Resource Center Oxford Reference Online Premium Project Muse JSTOR Ebrary Academic Search Premier OCtopus
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REFERENCE SOURCES
Oxford English Dictionary Encyclopedias (print & online)
Choose reference as a limiter in e-resources listing
Examples: Encyclopedia of Canada’s Peoples, Encyclopedia of Evolution, Encyclopedia of Human Rights, Encyclopedia of Sociology, Encyclopedia of World Cultures
Search library catalogue
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USING LIBRARY RESOURCES: GET HELP
Library reference desks Hours vary, phone, email, or in-person Citation assistance, research help
AskAway Online, live chat reference service Open longer hours than library ; Manned by
librarians from post-secondary institutions across BC
Chat boxes on website & within databases
E-mail Response received within 24 hours Sept – April,
typically daily throughout summer
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INFORMATION LITERACY: STEPS TO SUCCESSFUL RESEARCH
Step 1: Defining a topic and planning for research Step 2: Information seeking strategies Step 3: Critical evaluation of information sources Step 4: Reading, examining, taking notes on sources Step 5: Citing sources & constructing reference list
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EXAMPLE EVALUATIONS
http://www.jstor.org/stable/10.2307/1344132
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SOURCES: TRUE OR FALSE?
Wikipedia is considered an academic source.
False
False
A book found in an academic library (i.e. college, university) is an academic source.
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RESEARCH SKILLS
Step 3: Critical evaluation of information sources
Critically evaluate informationCriteria and methods of evaluating information
resourcesComprehensiveness, relevance, author,
purpose and audience, accuracy and currency, objectivityIn academia we are looking for sources that are
reliable, accurate, objective, and up-to-date.
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ACADEMIC SOURCE CHARACTERISTICS
Who wrote it? What are the authors’ qualifications? Academic authors are likely to come from a university or institute.
Is there a sponsor, owner, funding agency? *important for online sources*
Are sources listed? Reference list, bibliography, citations
Has the item or writing been peer-reviewed? Editorial board or committee list, or provided instructions
Who is the targeted audience? Style of writing, advertising, jargon
Is the writing objective? Free from bias, blatantly one-sided
Who is the publisher? Academic writing is often published by a university press.
What is the appearance? Glossy pages, advertisements, graphs, images, photos.
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EXAMPLES OF SOURCESA C A D E M I C S O U RC E S
Academic JournalsPeriodicals
Academic BooksEdited BooksAnthologiesConference ProceedingsEncyclopedias/Dictionaries
Published Reports
P O P U L A R S O U R C E S
Newspaper ArticlesMagazine ArticlesTrade MagazinesOrganizational ProfilesMedia ReportsReports from Other OrganizationsWebsites (usually)Grey Literature
Institutional ReportsBrochuresPress Releases
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PERIODICALS
J O U R N A L
Academic, professional, technical audience
May use jargon In-depth articles Thorough reference
list Minimal advertising Peer-reviewed
M A G A Z I N E
General audience Easy reading Many
advertisements Broad coverage, not
usually in-depth Rarely peer-reviewed
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EVALUATING: REPUTABLE SOURCES
Print sources Online Sources
Reliable: Sources that check their facts: footnotes, list of references, other evidence of research
Reliable: Sources that check their facts: Footnotes, references, other research evidence
Accurate & Objective: Quality control, editor, editorial board, peer review
Accurate & Objective: Quality Control, Evidence of peer review, author identifiedLook for: Extravagant claims, URL (.com vs. .org), funding agencies
Up-to-date sources: What could have changed about this topic since publication
Up-to-date sources: Copyright date or indication when page was last updated
In academia we are looking for sources that are reliable, accurate, objective, and up-
to-date.
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PRIMARY & SECONDARY SOURCES
P R I M A R Y S O U R C E S
Original & direct evidence
First hand experience
Historical documents, interviews, raw experiment data
S E C O N D A RY S O U RC E S Draw from primary sources Use evidence from primary
sources May comment on primary
sources Use primary sources to
construct argument Books or articles that
provide analysis, critique, or a synthesis from a range of sources
Cage, K. (2011). Identifying academic sources. Massey University. Retrieved July 9, 2012 from
http://owll.massey.ac.nz/academic-writing/identifying-academic-sources.php
T E RT I A RY S O U RC E S Compile, index, or organize Sources may have analyzed or
digest secondary sources Abstracts, bibliographies,
handbooks. Encyclopedias, indexes, catalogues.
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INFORMATION LITERACY: STEPS TO SUCCESSFUL RESEARCH
Step 1: Defining a topic and planning for research Step 2: Information seeking strategies Step 3: Critical evaluation of information sources Step 4: Reading, examining, taking notes on
sources Step 5: Citing sources & constructing reference list
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RESEARCH SKILLS
Step 4: Reading, examining, taking notes on sources Interpret and synthesize information
Examine information source, identify source type Look at context, methods, results, discussion, etc.
Think critically: ask questions, examine the context (who did the research, what are the research questions), research methods used, results, conclusions
Verify accuracy Use and communicate information Write objectively (supported by findings, free from influence),
concise, formal (formatting according to style)
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INFORMATION LITERACY: STEPS TO SUCCESSFUL RESEARCH
Step 1: Defining a topic and planning for research Step 2: Information seeking strategies Step 3: Critical evaluation of information sources Step 4: Reading, examining, taking notes on sources Step 5: Citing sources & constructing reference
list
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WHY DO WE CITE?“Scholarly communication is the entire set of activities
that ensure that research and new knowledge can be made known” (DeFelice, 2009).
Citations demonstrate how you developed your argument and ideas from the ideas of others
Citations give credit where credit is due
Citations give the reader of your work a path to the sources you used, so they can investigate those sources if interested
(Mohanty et al., 2009)
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AcademicLibrary
Publisher
Editor
Peer Reviewers
CreationManuscript & IP
DisseminationPublication (Registration and Certification)
Reformulation
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ACADEMIC INTEGRITY
If you don’t acknowledge other people’s work, words or ideas you commit plagiarism
“Penalties for plagiarism serve both to educate students about standards of scholarship and to deter deception and poor scholarly practices. Penalties will reflect the seriousness of the offence; including whether the offence was intentional or unintentional and whether it was a first or a repeat offence” (Okanagan College, 2010, Penalties section, para. 1 ).
Okanagan College Academic Offenses regulations and policies
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WHAT DO WE CITE?
Direct quotes Paraphrases Words or terminology specific to or unique to
the author’s research, theories, or ideas Use of an author's argument or line of
thinking Historical, statistical, or scientific facts Graphs, drawings, etc. Articles or studies you refer to in your work
(Mohanty et al., 2009)
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BUILDING BLOCKS OF CITATIONS
Building blocks?•Author(s)•Publication date•Title•Publication information• Format-specific
details (i.e. page numbers, doi)
What is it?•Journal article•Book•Report
What format?•Print•Electronic
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HOW DO WE CITE?
In text citations: citations given in the body of the article, essay, paper, or assignment.
Example:(Morgan & Hunt, 1994)Morgan and Hunt (1994) noted that….(Morgan and Hunt 50)(Morgan and Hunt (50) noted that….)
Reference list citations: “provides the information necessary to identify and retrieve each source” (APA, 2009, p. 180).Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of
relationship marketing. Journal of Marketing, 58, 20–38. doi:
10.1504/IJMDM.2008.016041
Morgan and Hunt. “The Commitment-trust Theory of Relationship
Marketing.” Journal of Marketing 58.1 (1994): 20-38. Project
Muse. Web. 9 July 2012.
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RESEARCH SKILLS
Step 5: Citing Sources & Reference Lists Identify elements of citation you will need for each
itemCite your sources as you go!
Try a numerical system for in-text citationsWrite key author names with notes
Compile list of database citations as a working document throughout research process
Formatting rules provided style guidesReference list, works cited list, versus bibliographyDo not trust MS Word or auto-formatting
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CITING SOURCES IN ALL STYLES
Reference List vs. Bibliography vs. Works Cited vs. ?
Reference list (aka. Works cited in MLA): Complete list of all sources cited directly in your work.
Bibliography: All sources used, whether directly cited or not. May include sources used to generate ideas or gain general knowledge.
Some reference styles will ask for a bibliography in place of a reference list, some styles will call it a reference list while others may called it a works cited list. Some instructors may use the term bibliography to mean a reference list, always check if you are unsure.
Annotated Bibliography: Includes a list of sources as well as a summary evaluation of each source’s content and purpose (approx. 100-250 words) (Cage, 2012).
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WHAT IS APA?
The Publication Manual of the American Psychological Association is a style manual that provides guidance and standards in:
• research ethics• the publication process• article format and presentation• AND
Citation
APA = American Psychological Association
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HOW DO WE CITE?
Refer to APA resources to determine citation style.
Publication Manual of the American Psychological Association6th ed., second printing Available at all OC Library campuses; Call no. BF
76.7 .P83 2009 OC Library APA style guide webpage PDF and HTML versions of most common APA
examplesLinks to other APA resources
Important: The APA manual is the definitive source of APA citation information. If a resource contradicts the manual – use the manual.
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WHAT IS MLA?
The Publication Manual of Modern Languages Associationis a style manual that provides guidance and standards in:
• research ethics• the publication process• article format and presentation• AND
Citation
MLA = Modern Languages Association
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HOW DO WE CITE?
Refer to MLA resources to determine citation style.
MLA Handbook for Writers of Research Papers, 7th ed. Available at all OC Library campuses; Call no. LB
2369 .G53 2009
OC Library MLA style guide PDF and HTML versions of most common MLA
examples Links to other MLA resources
Important: The MLA Handbook is the definitive source of MLA citation information. If a resource
contradicts the handbook– use the handbook.
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APA VS. MLAAPA
Double-space and format entries with a hanging indent
Capitalize the first, the last and all significant words of a title and subtitle. Omit initial A, An or The and subtitles for journals, magazines and newspapers
Italicize titles of larger sources like books or journals; use “ “ around titles of sources like essays or articles which are within larger sources
Reverse the author’s name for alphabetizing but otherwise give the author’s name as it appears in the source
Alphabetize entries by the author’s last name or, if there is no author, by the title ignoring initial A, An or The or the equivalent in another language
For online journal articles retrieved from a database include the name of the database and the word 'web'
MLA Double-space and format
entries with a hanging indent
Capitalize only the first letter of the first word in the title and subtitle. Capitalize proper names. Capitalize all significant words of a journal title
Italicize journal titles and volume numbers. Do not italicize issue numbers. Italicize book and report titles
Use only the initial(s) of the author’s given name, not the full name, reverse all authors' names
Arrange reference list entries in alphabetical order by the surname of the first author or by title if there is no author
For online journal articles retrieved from a database, include the DOI or a link to the journal homepage if no DOI available
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REMEMBER
Give credit where credit is due Consult OC Library Citation Style guides Consult Publication Manual for Your Style If you are unable to identify a specific example,
use an example that is most like your source OC Library Research Writing & Citing guide Ask!
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REFERENCESAmerican Library Association. (1989). Presidential Committee on Information Literacy: Final Report.
Retrieved July 9, 2012 from http://www.ala.org/acrl/publications/whitepapers/presidential
Association of College and Research Libraries. (2009). ACRL scholarly communication 101: Starting with the basics [PowerPoint]. Retrieved from http://www.acrl.org/ala/mgrps/divs/acrl/issues/scholcomm/docs/SC%20101%20Introduction.ppt
Association of College and Research Libraries. (2012). Introduction to Information Literacy. http://www.ala.org/acrl/issues/infolit/overview/intro
Association of College and Research Libraries. (2000). Information Literacy Competency Standards for Higher Education. http://www.ala.org/acrl/standards/informationliteracycompetency
American Psychological Association. (2009). Publication manual of the American Psychological Association. Washington, DC: Author.
Cage, K. (2012). Reference list vs. bibliography. Retrieved July 9, 2012 from http://owll.massey.ac.nz/referencing/reference-list-vs-bibliography.php
Jefferson Community College, 2012). Information literacy tutorial. Retrieved July 9, 2012 from http://sunyjefferson.libguides.com/content.php?pid=127609&sid=1095964
Mohanty , S., Orphanides, A., Rumble, J., Roberts, D., Norberg, L., Vassiliadis, K. (2009). University libraries' citing information tutorial. Retrieved from http://www.lib.unc.edu /instruct/citations/introduction/
OCLC. (2002). How Academic Librarians Can Influence Students’ Web-Based Information Choices. OCLC White Paper on the Information Habits of College Students. Retrieved from http://www5.oclc.org.ezproxy.okanagan.bc.ca/downloads/community/informationhabits.pdf
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