ENFORCEMENT STATISTICS UPDATE - bar.ca.gov

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ENFORCEMENT STATISTICS UPDATE BILL THOMAS ENFORCEMENT OPERATIONS BRANCH BAR ADVISORY GROUP MEETING JANUARY 17, 2019

Transcript of ENFORCEMENT STATISTICS UPDATE - bar.ca.gov

ENFORCEMENT STATISTICS UPDATE

BILL THOMAS

ENFORCEMENT OPERATIONS BRANCH

BAR ADVISORY GROUP MEETING

JANUARY 17, 2019

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FY COMPLAINT TRENDS 2018-19 YTD

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COMPLAINT TREND GROUPINGS

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COMPLAINT ALLEGATIONS

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COMPLAINT ALLEGATIONS – ENGINE REPAIR & ENGINE PERFORMANCE

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COMPLAINT ALLEGATIONS – GENERAL REPAIR & MAINTENANCE

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COMPLAINT ALLEGATIONS – AUTO BODY

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COMPLAINT ALLEGATIONS - OTHER

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COMPLAINT ALLEGATIONS - TRANSMISSION

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COMPLAINT TRENDS - SMOG

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COMPLAINT ALLEGATIONS – USED CAR TRANSACTIONS

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COMPLAINT ALLEGATIONS – VEHICLE WARRANTY

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COMPLAINT ALLEGATIONS – UNLICENSED ACTIVITY

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PRIMARY BUSINESS TYPE AS OF MARCH 2019

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AUTO BODY INSPECTION PROGRAM STATISTICS

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QUESTIONS AND COMMENTS

Submit questions and/or comments to:

Bill Thomas

Bureau of Automotive Repair

10949 N. Mather Boulevard

Rancho Cordova, CA 95670

Phone: 916-403-8060

Email: [email protected]