Enabling voice-based interactions · Automated Speech Recognition (ASR) Natural Language...

© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.

Sébastien Stormacq, Senior Solution Architect

June 30th 2016

Enabling voice-based interactions with Amazon Alexa and AWS Lambda

When you have a ques-on or want to do something, all you have to do is ask.

Customer feedback

10

B U I L D I N G A N E C O S Y S T E M F O R A L E X A

Create Great Content: ASK is how you connect to your consumer

THE ALEXA ECOSYSTEM Supported by two powerful frameworks

A L E X A V O I C E S E R V I C E

Unparalleled Distribution: AVS allows your content to be everywhere

Lives In The Cloud

Automated Speech Recognition (ASR)

Natural Language Understanding (NLU)

Always Learning

A L E X A S K I L L S K I T

UNDER THE HOOD OF ASK A closer look at how the Alexa Skills Kit process a request and returns an appropriate response

You Pass Back a Textual or Audio Response

You Pass Back a Graphical Response

Alexa Converts Text-to-Speech (TTS) & Renders Graphical Component

Respond to Intent through Text & Visual

Alexa sends Customer Intent to Your Service User Makes a

Request Alexa Identifies Skill & Recognizes Intent Through ASR & NLU

Your Service processes Request

Audio Stream is sent up to Alexa

B U I L D I N G Y O U R V O I C E E X P E R I E N C E

WHERE DO WE START? The Evolution of a Skill

Traffic Skill Example Give an estimated time of arrival from home to work.

Traffic Skill Example Include accidents, construction and closures on route.

Traffic Skill Example Proactively alert user to delays and provide alternate routes.

R U N Evolve Over Time

C R A W L What’s Your Core Functionality?

ANALYZE USER FEEDBACK & OPTIMIZE SKILL

W A L K Expand Capabilities & Features

INNOVATE FOR CUSTOMERS

THE PLAN High-Level Framework to help get you started

We’ve put together a plan to take your projects from inception to launch through a honed process that includes multiple touch-‐points with the Alexa team.

V O I C E E X P E R I E N C E D E S I G N

1

Establish Strategic & Creative Direction What’s Your MVP?

Develop User Flows & Scripts Prepare Utterances & Responses

2

D E V E L O P M E N T

Bring the Skill to Life Initial Skill Submission

Deliver Skill to Amazon For Review

3 T E S T I N G & C E R T I F I C AT I O N

Amazon & Developer Testing & Adjustments CertiSication & Deployment

START

END

L E T ’ S B U I L D A N E W S K I L L F O R A L E X A

ALEXA SKILL K IT High Level Overview

Your Code


Amazon EC2


Availability Zone 1

Web tier

App tier

RDS (Master) Availability

Zone 2 RDS

(Standby)


Elastic Beanstalk environment

Auto Scaling group

Elastic Beanstalk container

Auto Scaling group

Elastic Beanstalk container

Prod 1

Prod 2

Route 53


AWS Lambda

ALEXA SKILL K IT Voice Model

Intents

Utterances

Slots

ALEXA SKILL K IT NodeJS Code

ALEXA SKILL K IT Developer Console

Thank you Sébastien Stormacq [email protected]

Enabling voice-based interactions · Automated Speech Recognition (ASR) Natural Language...

Documents

Transcript of Enabling voice-based interactions · Automated Speech Recognition (ASR) Natural Language...