Enabling the Social Enterprise - Trae Chancellor
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Transcript of Enabling the Social Enterprise - Trae Chancellor
Enabling The Social Enterprise
IT’s Strategic Role
Trae Chancellor, V.P. Global Enterprise Strategy
Twitter @traellor
Social Enterprise Architecture
trusted, multi-tenant infrastructure
sites native HTML5 communities portals
ERP
Finance
HRMS
Any System
rad
ian
6
AP
Is / in
teg
ratio
n
do.com
Any Social Network
Social Customer Profile
Force.com Site.com Heroku
Database.com
Service
AppExchange Marketing
Sales Desk.com
Custom Apps
Remedyforce Rypple
Data.com
Chatter
A Beginner’s Mind - IGNITE
We Run Our Business in the Cloud
Human Capital Management
Customer Service
Sales & Marketing
Development Finance Enterprise Infrastructure
Compliance and Risk
Performance
Management
Time-off Manager
Volunteer Tracking
Recruiting
Management
Kelly Contingent
Worker Outsourcing
Workday HCM
Salary.com Salary
Manager
ADP payroll
Coupa
Procurement
Concur T&E
Manager
Manhattan Lease
Management
Ruesch Payment
Services
Oracle eBusiness
Suite Financials
Sabrix for Tax
Hyperion
Financial
Planning
Sales Cloud
Opportunity to
Quote
Quote to Cash
Contract Mgmt
Checkout (e-
commerce)
Conference &
Event Mgmnt
Google AdWords
Click to Dial (CTI)
Xactly Sales
Comp
Skipjack Payment
Processing
Comergent
Configurator
Service Cloud
Customer Portal
Knowledge
Answers
Twitter for Service
Cloud
SLA &
Entitlements
Appirio Services
Management
Plateau Learning
Management
Chatter
Content
IT Help Desk
IT Assets
Live Ops
Google Docs
Omniture Web
Analytics
Business Objects
OpenCms Web
CMS
Ping Identity Mgmt
Microsoft Exchange
Oracle Process
Manager
Cisco Call Manager
Salesforce Ideas
Agile Scrum and
Bug Tracking
R&D Programs
and Resources
Quality
Assurance Test
Automation
Audit Controls
Management
Patent
Applications
Legend Salesforce.com products
Built on Force.com
SAAS/PAAS Products
On Premise Applications
Facebook’s Use of Salesforce
Omega (Oracle
eBusiness Suite)
Ad Sales &
Deals
Vertex
Ariba
Workd
ay
Varicent
Concur
Nexus -
Microstrate
gy
JobScience
Rypp
le
Comp
Admin
Hyperion
Data Center
Site
Tracking
Offer
Review
Inventory
Management
Repair
Ticketing
Data
Integratio
n
Identity
Mgmt
Force.com
Finance
Sales
TechOps
G&A
HR Svc
Desk
Public
Policy
M&A
Risk
Ops
User
Ops
Marketing
Landing
Pages
S2S
Partners
Campaigns
iPad
Interview
App
PLM
heroku
Sales Cloud
Service Cloud
Facebus
Campus
Maps
Mobile
Datacenter
Maps
HR
Self-organized Scrum Teams
(EA Member in each SCRUM)
Projects
Prioritized Backlogs
Agile with Business & Architects in Every SCRUM
Order to Cash Infrastructure Recruit to Retire Integration
Enabling Citizen Developers while Retaining Control
Change Request
Test
Train
Design
Build
62 CAB Approval
Product Owner
approval
Sales Operations
IT Admin Resource
Architect Resource
Deploy
IT CAB
yes
Backlog no
Functional Lead Scrum team recommendation
Toyota Friend: Why can’t your car be your friend?