Enable Teamwork

from Anywhere

Speaker name or subtitle

80% of business leaders, across all

industries, intend to accelerate their

digital transformation1

Digital transformation is

more urgent than ever

Contactless shopping Remote selling Curbside pickup Virtual events

Remote learning Telemedicine Remote teamwork Remote development

E X A M P L E S O F D I G I T A L T R A N S F O R M A T I O N

Digital transformation is

more urgent than ever

Charting a course…

Respond

Remote Everything

Adapt and respond in real time

Solutions to help people stay productive and maintain business continuity

Recover

Adapt business models and product offerings

Focus on value, reduce cost

Restart customer demand

Re-imagine

Realize new opportunities, scenarios

Focus on growth

Thriving in the face of change

requires resilience

Microsoft is uniquely suited to partner

with you on your journeyOur end-to-end, integrated portfolio of cloud solutions across Microsoft 365,

Dynamics 365, and Azure—together with Microsoft Power Platform—is built on

a foundation of security and privacy, and helps every organization in every industry

build resilience and improve the bottom line.

Integrated portfolio

of solutions

Familiar and

easy to use

Built-in

security

Differentiated

value

Capex to Opex

cash flow

IT administrative &

deployment savings

Vendor license cost

consolidation

Physical and T&E

cost displacement

Reduce total

cost of risk

Savings on automation and

process improvements

M I C R O S O F T 3 6 5 C O S T S A V I N G S

Realize business resilience

focusing on value and cost

How Microsoft can

help you enable teamwork anywhere

Sustain employee

wellbeing and

productivity

Connect people to drive

culture, change, and

communication

Enable rich device

experiences for remote and

onsite work scenarios

Meeting experiences to

connect teams remotely

and onsite

Simplify day-to-day

work with apps and

workflows

Manage and secure

any device and user

Access desktops and

applications from any

device

Meeting experiencesto connect teams remotely and onsite

More online meetings than ever.

But how productive are they?

More effective and secure meetings

Collaborate and stay

focused before, during,

and after the meeting

Bridge the gap across

remote and onsite work

with Teams devices

Deliver engaging and

inclusive meetings from

anywhere

Fight meeting fatigue by

bringing the team together

in a shared virtual space

Deliver interactive and

inclusive video broadcasts

to large audiences

Customize your background

to preserve privacy and

keep focus on you

Deliver engaging and inclusive

meetings from anywhere

Collaborate on documents

and presentations

Review history and context

to prepare for the meeting

Chat with attendees

Co-author documents in Word,

Excel, and PowerPoint

Contribute and share with

Microsoft Whiteboard

Review meeting notes and

track assigned follow-ups

Access meeting recordings

and transcripts

Schedule and manage

ongoing meetings

Before During After

Collaborate and stay focused before,

during, and after the meeting

Improve meeting quality and

stay productive with Teams

displays and peripherals

Enable inclusive, collaborative

meetings with people-centric

meeting room experiences

Encourage safe practices in

shared spaces using touchless

meeting experiences

Bridge the gap across remote and

onsite work with Teams devices

View the customer story >

“Despite the stay-at-home

order, we were able to

negotiate a multimillion-

dollar sponsorship deal

remotely using Microsoft

Teams—sending the

contract back and forth,

sharing screens, and

discussing every element. It

was a big deal for us to be

able to keep business

moving forward.”

Bill Martin

CEO

AEG builds connections and

keeps business moving with

Microsoft Teams

Resilience Challenge Across the world, arenas are empty and concert halls are quiet. The

COVID-19 pandemic has put the sports, concerts, and performances

fans love on hold for now. When the COVID-19 crisis transformed

the live entertainment industry overnight, AEG had to shift focus to

remote work and cultivate new business in the midst of change.

Microsoft Solutions Used AEG employees collaborate in Teams to stay productive remotely,

and the tool is helping the business connect with external partners.

Impact on Resilience Teams is taking off at ever level of the organization & using

Microsoft Teams. The company was able to close a multimillion-

dollar sponsorship deal remotely and keep its business moving and

AEG employees connect and build on the supportive culture of the

organization more than ever.

Products and Services

Industry

Country

Microsoft Teams

Media & Entertainment

United States

Simplify day-to-day work with apps and workflows

Apps and processes are key to

work, but can add complexity

and create overload

Create a single hub

for collaboration

using Teams to

maximize your

time to value

Streamline apps by integrating with Teams

Automate workflows with low/no code tools

Consolidate work by adding Teams

integrations from the store

per employee, per year using apps are integrated with Teams

65-108 hours back

New Technology: The Projected Total Economic Impact™ Of The Microsoft Teams Platform, a Forrester Consulting study commissioned by Microsoft, June 2020

prior to using Teams with Power Apps, it could take three to six

months for a business group to get its application built. With

low-code, they can have it live in a week.

Decreased build time six months → one week

Respondents indicated that a workspace where employees can

message, work with apps, and manage projects increases productivity.

90% experience productivity gains

Consolidate work in Teams

by deploying app integrations

Automate workflows with

low-code tools in Microsoft Teams

When employees are working in

different locations, paper

processes are hard

Having visibility to activities

across teams can be challenging

Its important to have consistent goals

to keep employees remote and

onsite aligned

No printer, no problem. Easily

streamline processes like

inventory management with

Power Apps in Microsoft Teams

Now anyone can digitize

processes like approvals with

Power Automate in

Microsoft Teams

Consolidate data, embed

dashboards with insights and

drive data driven culture with

Microsoft Teams

Streamline apps by integrating with Teams Every app becomes more accessible and easier-to-use when integrated in the flow of work

Microsoft Teams

Your app/service

Interface

Back-end

Notifications

Connectors & webhooks

Tabs

Azure

Bots

Microsoft Graph

Adaptive cards

SharePoint

Messaging extensions

Power Apps

Task modules

Power Automate

“What’s transformative is the way

we’re connecting people,

making data accessible to a

broader employee base and

giving them the skills to analyze

the data to make better

informed decisions. That can

have obvious benefits, like

increasing efficiency, but also an

impact on topics that are central

to our business, such as

sustainability.”

Jane Moran

CIO

Unilever’s digital journey leads to real results for consumers

and employees

Resilience ChallengeOne of Unilever’s major goals is to become completely data-insights driven. No small feat

for a global giant operating in 190 countries - and one that requires digitally rewiring their

supply chain and generating real-time, democratized information. As part of this new

system, they also needed a better way to connect employees and to give them the tools

they needed to solve many issues on their own.

Microsoft Solution UsedTo connect employees, they relied on Teams as their primary communication and

collaboration tool. For example, 2,000 engineers, most of whom had never really have

spoken, started sharing ideas and making a big impact on productivity and efficiency.

Unilever turned to Microsoft Power Apps to give employees the real-time data, intelligence

and analytics they needed to create their own solutions - no developer necessary. With such

valuable information, conversation and collaboration started happening in real-time and has

led to great success. One Unilever employee recently created a quality assurance Power App

& her app is now available in all of Unilever’s factories, upgrading the manual process that

was previously used for quality checks.

Impact on Resilience:Supported by powerful Microsoft technology, Unilever has shifted from a project-based

approach to a platform strategy - allowing them to be much more agile and much more

scalable – and making their employees an even more vital part of this important

transformation and standardizing their collaboration platform to centralize information.

Products and Services

Industry

Country

Consumer goods

United Kingdom

Microsoft Teams

Azure

Power Apps

View the customer story >

Sustain employee

wellbeing and productivity

Sustain employee wellbeing and productivity

Insights for individualsInsights for leaders Insights for managers

Insights for leaders

Insights for managers

Insights for individuals

Connect people to drive culture,

change, and communication

Engaging your people

is more critical than ever

To build resilience, your people must be

connected, inspired, and activated

Inspire me with our mission

Compel me with relevant, engaging communications

Engage me to contribute my voice and experience

Your people want you to

Inspire me with our mission

Compel me with relevant, engaging communications

Include me, my voice and experience

Your people want you to

Connect leaders and employees

Transform workplace communications

Build communities that connect people

Microsoft 365 empowers you to

Connect leaders

and employees

Align people toward shared vision and

objectives with an immersive leadership

connection experience

Host company-wide live events to spark

awareness and engagement

Foster two-way dialogue between employees

and leaders with a leadership connection

community

Build communities

that connect people

Communicate and manage change

across organizational silos like teams,

departments and divisions

Share resources, best practices and

experiences

Connect with experts to ask questions

and find answers

Solicit feedback and crowdsource ideas

across the organization

Transform workplace

communications

Create captivating stories with

consumer-grade simplicity

Target the right news to the right

employees at the right time

Reach your audience in the apps they

use every day, across devices

Understand the reach, impact, and

engagement of communications

View the customer story >

“With Microsoft 365, we’re

creating a digital community

where we do more than

collaborate on documents.

We talk about the challenges

for our customers and for our

roles and how we can make

things better, which is helping

us to change the culture.”

Boy Sleddering

Senior Vice President, Corporate

Communications

Rabobank provides a strong

cooperative workplace experience

to improve employee engagement

and customer satisfaction

Resilience Challenge Rabobank wanted to empower employees to be productive whether they are at a

bank branch or a corporate office, at home, or at a customer site. At the same

time, Rabobank wanted to create a more unified workplace culture across the

bank branches.

Microsoft Solutions Used Rabobank is using tools such as Teams and Yammer to help connect employees at

hundreds of locations across the Netherlands and around the world. Rabobank is

fostering a culture of information-sharing across the bank with Yammer.

Impact on Resilience Microsoft 365 is also helping to promote cooperative and meaningful

relationships inside the bank. Rabobank leaders and employees have gained the

capabilities that they need to communicate and create a shared vision to

implement the bank’s goals.

Products and Services

Industry

Country

Microsoft 365

Yammer

OneDrive

SharePoint

Microsoft Teams

Banking and Capital Markets

The Netherlands

Manage and secure any device and user

Rapidly enable work from home

while protecting corporate resources

Manage endpoints, protect your data

on any device, anywhere

Microsoft Endpoint Manager

Configuration

Manager

ConfigMgr

console

Windows and mobile devices (Cloud-native management)

Domain joined PCs

Domain-joined PCs (on-premises managed)

Co-management

workloads

Intune console

Unified admin console

ConfigMgr + MDM

Windows 10

On-prem

Microsoft

Intune

Deploy and manage apps on any device.

Deploy and manage your devices and virtual desktops while protecting your data.

Virtual desktop

BYOD

Unify management across devices and appsDeploy, manage, and secure your apps and devices with Microsoft Endpoint Manager

Proactively manage updates, patching, and policies.

Deploy and manage apps on any device.

Manage any device: physical & virtualManage physical and virtual endpoints with Microsoft Endpoint Manager

Proactively manage updates, patching, and policies.

Deploy and manage your devices and virtual desktops while protecting your data.

Virtual desktop

BYOD

Deploy and manage your devices and virtual desktops while protecting your data.

Virtual desktop

BYOD

Manage devices: Remotely deploy and manage appsFlexible management of apps for all your devices with Microsoft Endpoint Manager

Proactively manage updates, patching, and policies.

Deploy and manage apps on any device.

Zero touch provisioningStreamlined and flexible provisioning of all your devices with Microsoft Endpoint Manager

Android Enterprise

Zero Touch

Samsung Knox

Mobile Enrollment

Apple Business ManagerWindows Autopilot

Out of the box security

Self-service provisioning directly by end users

Decrease costly image creation workload

Lower OPEX for staying current

Faster time to productivity

Flexible endpoint security approaches

for devices and apps

Mobile application management (MAM)

Conditional access:Restrict which apps can be

used to access email or files

Mobile device management (MDM)

Conditional access:

Restrict access to

managed and compliant

devices and apps

Enroll devices for management

Provision device settings, certificates, and profiles

Managed apps

(corporate data)

Personal apps

(personal data)

Enable remote access to apps with single sign-on Azure Active Directory as your identity control plane.

Single sign-on

Securely connect any user to any appManage your users’ access to apps, data, and devices, improving visibility and control

Provide a single location for your people

to access all appsWith Azure Active Directory My Apps portal

▪ Streamlined user access to cloud and on-prem apps

▪ Easy management of app credentials and preferences

▪ App filters and collections

▪ All apps visible in Office 365 portal

Easily collaborate with external partnersWith Azure Active Directory

▪ Add partners with accounts in other Azure AD organizations

▪ Add external users with Microsoft account, social IDs, or other identity provider accounts

▪ Add external users with non-traditional IDs, including phone and email one-time passcodes

Enable MFA to keep remote employees protectedVerify user identities to establish trust

Other methods to verify identity

Windows Hello FIDO2 security

key

Push notification

Soft

tokens OTP

Hard

tokens OTP

SMS,

voice

Microsoft

Authenticator

Multi-factor authentication prevents 99.9% of identity attacks.

User and

location

Protect identities with Conditional AccessEnable Zero Trust with strong authentication and adaptive policies

Require MFA

Allow access

Limit access

Application

User and location Device

Real-time risk

Password reset

Monitor access

Take a tour

Microsoft

Endpoint Manager

Enabling co-management in

Microsoft Endpoint Manager

Strengthen security with

Conditional Access

Microsoft Endpoint Manager

Remote Actions

microsoft.com/modern-desktop-productivity/

endpoint-management/#/

“We have a lot of people

who work from home,

remotely, or from client

sites. Before Autopilot and

Intune, they would have

had to spend an entire

workday coming to the

office just to set up their

devices. Today, they can

tackle that same setup in

under two hours, from

home.”

Ralf van Houtem,

Global Manager, Digital Workplace

Atos gives employees greater flexibility

with the highly secure, mobile work

environment of Microsoft 365

Resilience challenge

As Atos began looking into ways to unify and modernize its technological

landscape, the company also noticed an uptick in demand for increased

mobile productivity from its employees. People wanted to bring their own

devices to work, and they wanted access to company files from not only

mobile devices, but multiple company-managed devices at the same time.

This made data security a concern, because Atos needed to make sure it

could rein in unauthorized sharing from multiple device types.

Microsoft Solutions Used

Atos examined the cloud-based options available to it, and concluded that

Microsoft 365, with its notably relevant inclusions of Azure Active Directory

(Azure AD), Microsoft Endpoint Manager, Office 365, and Windows 10, best

fit its needs.

Impact on Resilience

The transition to the cloud resulted in millions of dollars in savings, 50%

fewer IT help requests, and greater freedom for employees.

View the customer story >

Products and Services

Industry

Country

Partner Professional Services

France

Microsoft Endpoint Manager

Microsoft 365

Windows 10

Enable rich device experiences with

Surface and Windows 10

The ways of working have

changed; driving growth,

managing a diverse fleet of

devices while keeping employees

productive and secure is

complex and time consuming.

Devices cannot power video calls & processor intensive work at the

same time

Ensure your teams are at their best with

Surface and Windows 10 devices

Maintain secure control from anywhere

Streamline device management and deployment

Support the different ways and places your team works

With flexible form factors, Windows Hello login, touchscreens, inking and great audio, modern

devices won’t hinder your employees from being seen and heard while keeping in their flow.

Deliver more flexible options without sacrificing productivity.

New Total Economic Impact™ Of Surface + Microsoft 365 Forrester Consulting study

commissioned by Microsoft, June 2020

Eliminate time-consuming corporate re-imaging by shipping and deploying straight to

users with Autopilot zero-touch deployment and unified management.

Reduce IT complexity

Remain confident your data won’t be exposed even when a device is lost or stolen. Protect

against known global threats in real time and launch security updates at scale with Microsoft

Defender Advanced Threat Protection (ATP).

Increase security while also reducing costs

Offer your employees a business-class solution with

productivity tools, remote management, and out-of-the-box

security so that they can get things done.

A modern device with Windows 10 Pro

The solution

businesses need

Windows 10 Pro devices can empower

people to keep doing great things

whether working onsite or remotely.

Equip employees for success virtually anywhere

Organizations can:

Keep your business well-protected from anywhere

Gain a smooth transition to remote or onsite work

and management

Maintain secure control

from chip to cloud

Organizations experienced a 16%

deployment cost reduction deploying

Surface devices with Autopilot.

Chip-to-cloud security with Surface.

Drove a reduction of 20% in data

breaches & security incidents.

Security is built into every layer, of

Surface from the Microsoft UEFI to

the operating system.

Save time and increase

productivity

Reduce IT complexity with

modern device management

Surface can save IT 2.5 hours per

application provisioning request and

over 25 minutes configuring each device.

Employees can save 10 hours per

week with improved

collaboration & productivity.

Noise cancelling, front-facing speakers

and studio mics enable great virtual

meeting experiences.

Help your teams work anywhere with Surface

devices and Microsoft 365

1 Forrester Consulting Maximizing Your ROI From Microsoft 365 Enterprise With Microsoft Surface,

commissioned by Microsoft, June 2020

“The main impact of the

Teams, Surface Hubs

collaboration, the whole

thing, during COVID is just

the ability for staff to carry

on working – providing

amazing care to the

patients at the standard

they are used to."

Revell Cornell,

Infrastructure Manager

Cumbria, Northumberland, Tyne and Wear

NHS Foundation Trust is one of the largest

mental health and disability Trusts in England.

Resilience Challenge

Like many healthcare providers, the Trust has faced huge disruption in the

wake of the coronavirus pandemic.

Microsoft solutions used

The Trust installed Surface Hub 2S as all-in-one digital whiteboards in

several locations and wards so that communities could stay connected

with frontline services. Remote workers used Surface Go 2 as a

lightweight laptop with tablet functionality. For these workers, its Surface

Pen capabilities were a very convenient way of capturing information

when working remotely.

Impact on resilience

Through Teams & Surface hubs, staff was able to carry on working,

providing care to patients at the standard they were used to.

View the customer story >

Products and Services

Industry

Country

Health Provider

United Kingdom

Microsoft 365

Surface

Access desktops and

applications from any device

The recovery is underway, but

business still faces challenges.

How can you stay productive

in the new normal?

Access desktops and applications on any

device with Windows Virtual Desktop

Enable workers on any device to stay

productive anywhere with the apps they

know and love on Windows 10 desktops

Windows 10 multisession enables you to add

more users per VM

FSLogix optimizations for user profiles gives

you a seamless, local desktop-like performance

A/V redirection enables you to use Microsoft

Teams for video and audio

Office 365 containers make Office more

performant in a multi-session environment

including Outlook and OneDrive for Business

support

Secure Remote TeamworkLeverage built-in intelligent security for the flexibility to remain

secure and compliant even outside the walls of the office

DataData access policies

Encryption

NetworkingReverse Connect

Firewall

IdentityMFA

Conditional Access

DevicesEndpoint protection

InfrastructureSecure hardware

Compliance certification

Deploy in minutes

to scale as your

business recovers

Simplified IT Management

Microsoft and Azure manage the entire infrastructure

for you: only focus on the users, apps, and OS images

you need to use

Leverage the Partner Ecosystem

Support for a robust ecosystem of SIs, ISVs, and other

partners including non-Windows thin clients.

Managing a distributed workforce has

never been easier, making your

operations agile as business rebounds

Focus on value: save on total cost of ownership

Improved Total Cost of Ownership

Prepare for the future as compute and

storage move to the cloud with no need

for on-prem management

Costs Aligned to Usage

Stay flexible with infrastructure

costs that scale as an Opex aligned

to business needs

Save on Licensing Fees

Use your existing Windows

or Microsoft 365 licenses and save

> video

Video

Windows

Virtual Desktop

Empower every worker anywhere

to be productive

Always up-to-date and available

on any device

Delivered on Azure so IT can

quickly virtualize and deploy

Keeping critical state services operating at

the Georgia Office of the State Treasurer (OST)

Resilience challenge

Given the critical nature of its business, the Georgia Office of the State

Treasurer (OST) needed a technology solution to allow employees to do

their jobs from anywhere.

Microsoft solutions used

OST chose Microsoft 365 Government, which offers a robust set of

capabilities, while meeting necessary regulatory controls. They also

invested in Microsoft Teams, Windows Virtual Desktop, and Surface

devices to provide employees with highly secure, continuous, seamless

access to information and contacts.

Impact on resilience

Lower costs and administration for third-party solutions 80% cost savings

from phone system migration Reduced security threats due to lower

email usage.

Products and Services

Industry

Country

Government

United States

Windows Virtual Desktop

Microsoft 365

Microsoft Teams

Partner

Airnet

“Traditional remote access

services are no longer sufficient

for our workforce, with high user

demand and availability

requirements. Fortunately, we

implemented Windows Virtual

Desktop, and it has proven to be

invaluable at a time when local

infrastructure, VPNs, and other

technology services have their

reliability questioned and may

be at higher risk of being

unavailable—a risk we cannot

afford.”

Bill Wyatt

Chief Information Officer

View the customer story >

Resources to help you get started today

Get started today

> Discover: Learn how you can overcome the challenges facing your business. Visit Microsoft365.com.

> Experience: Immerse yourself with the technology to understand the opportunities Microsoft 365 can bring to your

organization. Ask your Microsoft representative or partner about a workshop.

> Validate: Develop a business case, deploy a proof of concept, or launch a pilot to validate the opportunity.

> Deploy: Leverage FastTrack for Microsoft 365 to move to the cloud confidently.

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