New

State of the Art

Data System!

“Sneak-a-Peek” at a data system that

EmpowORs you to get outcomes & results

for your clients, communities and agency

Customer Comments

“Data needs to be readily accessible

and easy to understand”

Duane Yoder

CEO

Garrett County

Community Action

The Partners that are CSST Software

Miles Technologies– Leading developers of

intuitive, web-based software

– “Deep bench” of Technology experts

Garrett County Community Action, Duane Yoder

– Leaders in affordable real estate development and design

– Thought and Service Leaders on “Bundled Services” and 2 Gen approaches to poverty alleviation

Paige Teegarden, MPP

of Think Outside– Proven success in implementing

data systems in nonprofits

– Strategic Planning and Evaluation

Expert

“Making results visible”

Easy to Search for People,

Communities, Businesses that are

participants

See everything currently being

done with household in one

glance!

Universal Intake

“We generate a presumptive eligibility

report from CSST; it uses the information

that we enter to tell them about other

programs they might be eligible for…We

also use the system to help us do

assessments for the whole family.”

Can place people in more

than one household!

Work Templates

Change the data

entry screens and

required fields

Income and

Other

Supplemental

Information

Easily added when it

is a requirement of

agency or program.

Supplemental

Information

• Utility Vendors

• Employment

information

• Education Information

• Insurance information

• Health Information

• And more

Make your

own!Custom

Assessments

Program Management

“We spend a lot of time analyzing the

data and using that information to

develop program plans and new

offerings.“

Quickly use different enrollment forms to

capture program specific information

Record services simply and easily with

different service formsFinancial

Transactions

—IDA

Counseling

General

Services

Attendance

Pathway Planning and Outcomes

“We can see Pathway and

ABC meetings and

benchmarks and outcomes

that our families are

reaching.”

• Track outcomes

• Easy Tools to Analyze

your data

Bundled Services

“The system allows us

to see how well we are

bundling services. It

allows us to see whose

enrolled in multiple

services…it provides a

tool for planning and

making sure service

integration is

happening.”

Turning Data into

Information

Drill into Program and Service

Dashboards to see WHO

See Demographic

information for

program and

service dashboards

Drill into information

to monitor data

Family Success!

“Families are moving toward Self

Sufficiency and we are using the

system as a tool to help with that.”

Reporting

• Quick Reports / What’s on the Page

• Super Reports

– Select which records

– Select fields to include

– Select format from pre-programmed options like

CSBG Section G

• Specialized Reports

– Staff

– Agency

– Administrative