Empower Employee to Work Anyplace, Amytime

1

Coffee Break Webinar:

Using Virtual Desktop to Empower Your Employees to Work Anywhere, Anytime

2

VMWare Enterprise Level Partner Virginia ▲West Virginia ▲ Maryland ▲ Washington DC ▲ North Carolina

Collaboration, Conferencing & Messaging Converged IP networking & telephony Network Resource Management solutions Wireless & Mobile Workforce solutions Data Storage, Archiving & Disaster Recovery Network Support & Optimization Virtualization Data Security Managed Services Training

© 2009 VMware Inc. All rights reserved

Empowering Your Workforce:Introducing VMware View 5.1 Matthew Allen – Sales Engineer, VMware

4

A Vision for End User Computing

5

The Way We Work is Rapidly Evolving

OS ACCESS

APPS

ACCESS:37% use do-it-yourself tech97% carry > 2 devices

DEVICES:2010 Shipments Tablets + Smartphones > PC2015 shipments1.1B cell phones, 300M tablets

APPS:2015 Mobile App Market $38B

Sources: Morgan Stanley 2011, Gartner 2011, Forrester 2010, Pew 2011

DEVICES

6

OS ACCESS

APPSDEVICES

STUCK IN AVICIOUSSPIRAL

IT is Under Pressure from Every Direction

7

Enter the Post-PC Era

Windows(Physical)

Mac(Physical)

iOS

Android

8

The Post-PC Era and the Piecemeal Approach

Windows(Physical)

Mac(Physical)

iOS

Android

9

The Problem with Desktops

End-User Pains Apps/data trapped on a single device Limited device choice and freedom Limited remote access and mobility

Desktop and application downtime Dissatisfaction and frustration

IT Pains Distributed computing environment is

difficult to manage and control Hardware centric model is inflexible and

traps apps and data to device

Difficult to patch and update High IT support costs

Business Impact Rising Cost of Business: $1 in hardware

equals $3 in management Compliance and security risks Rouge end user behavior

8+ hours lost per employee per year in end-user productivity

Lack of innovation Inability to recruit and retain talent

10

VMware View Delivers Value

End-user Benefits

A device of your choosing Secure and flexible anytime access Dynamic and adaptive experience Familiar desktop experience

Improved technology support 71% reduction in downtime

IT Benefits Centralized management and control Virtualization enables isolation,

encapsulation, flexibility Data secure in data center 94% reduction in desk side support

85% reduction in imaging time 57% decrease in app packaging and

deployment time 65% reduction in configuration time

Business Impact Reduce Desktop TCO up to 50% Reduce IT support costs by 55% CAPEX flexibility with endpoint devices Reduce end-user productivity loss up to 58%

Gain business ability Faster time to M&A, secure divestiture Beginning step in transformation to End-

User Computing Platform

11

Desktop Service Solutions Address a Wide Variety of Needs

Task Workers Knowledge Workers Power Users Mobile Users

Flexible and secure access to data and applications from any device whether in the office, remote or on the road.

Mobile-Secure Desktop

Secure access to data and applications for offshore or outsource contact centers, developers and back office employees. to developers.

Business ProcessDesktop

Flexible and secure access to data and applications from remote and branch offices with limited or no local IT support.

Branch OfficeDesktop

Highly available and access to data and applications for employees requiring business continuity and disaster recovery desktops.

Always On Desktop

12

Decouples applications from OS Encapsulates data and applications into

an executable file Agentless architecture

Details

Benefits

Simplify patching and updating by touching smaller number of images

Push out updates to thousands of desktops without disruption to the end-user

Improve performance and reduce costs

ThinApp

Minimize application conflicts and reduce costs

Operating System

Application Application

Operating System

VOS VOS

Application

sandbox

Application

sandbox

App Files App Files

13

Just in time retrieval of user persona Maintain personalization between sessions

on virtual and physical desktops *new* No dependency on Roaming Profiles or extra

infrastructure

Details

Benefits

Reduce desktop costs by using stateless floating desktops

Simplify management and deployment Streamlines physical to virtual desktop

migration Give users consistent desktops Faster log in times

View Persona Management

Efficiently preserve user settings and reduce desktop TCO

14

Data hosted in datacenter Secure and encrypted end point access Configurable security settings vShield Endpoint offloads anti-virus

protection, partner integration possible

Details

Benefits

IP protected behind firewall Visibility to maintain compliance Choices in two-factor authentication

solutions *new* Improve performance by eliminating AV

boot storms

vShield Endpoint

Ensure desktop security and virus protection

Cloud Infrastructure

agent agent agent agent agent agent

agent agent agent agent agent agentAV

15

End to end monitoring of desktops, users and network through dashboards

Ensures health and performance of stack Enable proactive alerts

Details

Benefits

Comprehensive visibility to track and monitor desktop environment

Proactively trend and troubleshoot issues Decrease help desk time and support Streamline deployments Reduce management costs

vCenter Operations Manager for View

Monitor, troubleshoot and proactively respond to desktop issues

16

Optimized for LAN and WAN environments Software based protocol with optional

hardware acceleration Adaptive protocol adjusts to network

conditions Progressive build of graphics

Details

Benefits

Deliver best possible desktop performance

Ensures a responsive desktop while graphics and pages are rendering

Provides end-users with the most optimal user experience

VMware View with PCoIP Display Protocol

Deliver the Best End-User Desktop Experience

17

Configurable settings by GPO Enable or disable build to lossless Enable Client side caching Enable or disable build to lossless Adjustable frame rate setting Adjust max bandwidth per session

Details

Benefits

Flexible configurations to address a wide variety of use cases and requirements

Increase user density and scalability on the WAN

Delivers the best experience across the LAN and WAN

PCoIP Optimization Controls

Adjustable setting by user, desktop or group for the best experience

18

Check in and check out desktops to physical devices

Synchronize update upon check in Encrypted disk image with remote

expiration

Details

Benefits

Provide virtual desktops offline to increase mobility

Support for mobile users, contractors Ensure security and compliance

VMware View Client with LocalMode

Deliver offline mobility for desktop services

View Manager

19

Integrated UC solution with virtual desktop Support for software based 3D graphics

(OpenGL.21, DirectX9) Location based printing USB and multimedia redirection *Improved* Copy / paste between physical and virtual

Details

Benefits

Increase end-user productivity with follow me desktop and phone

Leverage existing VOIP investments Deliver a traditional desktop experience

with USB and printing support Enable more use cases with 3D graphics

requirements

View Media Services

Optimize usability and end-user productivity

20

Automatically detect network loss and reconnect the user session

Streamlined Login: Single Sign-on Enable smart and proximity cards Enable biometric devices

Details

Benefits

Seamless experience on unreliable networks

Decrease end-user downtime and re-login Improves end-user productivity Decrease login times Support for a wide array of authentication

devices and cards

Continuity Services

Deliver a seamless, uninterrupted experience

X

Connection Server

21

View 5.1 New Features Overview

Connect

Manage

Simplify

•Newly implemented USB redirection stack •Radius Authentication (more options)•More clients (e.g. New Mac Clients) •PCoIP & User Experience improvements•Local Mode enhancements

•Admin UI Performance Enhancements•Persona Management for physical machines•Persona Management Migration tool•Support for Pre-created AD machine accounts• Large scale tuning and best practices

•View Storage Accelerator•View Composer Array Integration (Tech Preview)•Cluster size expansion for NFS Datastores•Standalone View Composer Server•Customer Experience Improvement Program


Next Steps

23

ALI Consulting & Deployment Services

Consultative Assessment

Project & Resource Planning

Deployment

Proactive strategy

Clear roadmap for deployment

Value driven project analysis

Limits burden on existing staff

Saves IT budget

Speeds time to deployment

Priority access to VMWare as needed

Option for lab testing

Highly experienced staff with diverse & practical technical experience

24

Questions & Discussion

Cindy DeHartPractice [email protected]

Matthew AllenSr. Engineer - [email protected]


THANK YOU

Empower Employee to Work Anyplace, Amytime

Technology

Transcript of Empower Employee to Work Anyplace, Amytime