INTE

RN

AL

&

EX

TER

NA

L TR

AIN

ING

SPE

CIA

L R

EC

OG

NIT

ION

FOR

MA

LIZ

ED

CA

RE

ER

PA

THS

USE

OF

SO

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L M

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IA

25%22% 22% 22%

These baseline employee needs have suffered during the recession. Pay and career development are expected and need to be rectified before other non-cash awards are rewarded.

PAY AND CAREER ADVANCEMENT

Almost 60% of participating organizations are expecting to see increases in voluntary turnover with the job market improving.

Both cAsh and non-cAsh rewards are important as employers are cuTTing BAse PAy increAses and giving smAller Bonuses.

more than 40% of participating organizations are expanding their overall workforce in 2012 compared to just 27% in 2010.

seeing loWer leVels of engagement than 2010 (13%)

HIGHER VOLUNTARY TURNOVER

REwARDS

TOP REwARDS

POSITIVE HIRING TREND

2010

2012

BUT LOwER ENGAGEMENT

60% 40%

24%27%

60% 40%

24%27%

60% 40%

24%27%

EMPLOYMENT NUMBERS UPENGAGEMENT

NUMBERS DOwN

TREND SUMMARY

Based on information from the

2012 Mercer’s Attraction & Retention Survey

Provided by Aimia Business Loyalty Strategy Team

For more inFormATion, conTAcT sAmAnThA.decker@AimiA.com

50%

47%

45%

more respondents are relying on sociAl mediA to boost the employee work experience.

NON-CASH REwARDS

$

60%

BASE PAY INCREASES

CAREER PROGRESSION

LEADERSHIP DEVELOPMENT