EMPLOYEES’ MANUAL - Shipping Line Services & Agencies · 2 Position Grades Your Professional...

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EMPLOYEES’ MANUAL

Transcript of EMPLOYEES’ MANUAL - Shipping Line Services & Agencies · 2 Position Grades Your Professional...

EMPLOYEES’ MANUAL

You are now a significant contributor to the sustained growth of a

global competitor in the fields of shipping, crewing, travel, freight

forwarding, brokerage, air cargo, airline GSA, and land-based

recruiting and training. People like you have laid down the foundation that

has brought the company to its present heights.

Seven decades of teamwork, dedication, and a strong work ethic made

us stand out in the world market. Your efforts in streamlining your potentials

towards achieving the mission of continuing our commitment to our clients

and principals will definitely lead to a beneficial relationship.

I am pleased to present to you the Employee’s Handbook published by

Corporate Human resources. The boundaries and opportunities of the C.F.

Sharp Group are laid down in its pages. As such, enjoy reading it and refer

to it as a useful information tool.

WelcomeTo the

C.F Sharp Group of Companies.

AMB. JOHN J. ROCHAChairman of the Board

You are now a significant contributor to the sustained growth

of a global competitor in the fields of shipping, crewing, travel,

freight forwarding, brokerage, air cargo, airline GSA, and land-

based recruitment and training. People like you have laid down

the foundation that has brought the company to its present

heights.

Seven decades of teamwork, dedication and a strong work

ethic made us stand out in the world market. Your efforts in

streamlining your potential towards achieving the mission of

continuing our commitment to our clients and principals will

definitely lead to a beneficial relationship.

I am pleased to present to you the Employee’s Handbook

published by Corporate Human Resources. The boundaries and

opportunities of the C.F. Sharp Group are laid down in its pages.

As such, enjoy reading it and refer to it as a useful information

tool.

Welcometo the

C.F. Sharp Group of Companies

AMB. JOHN J. ROCHAChairman of the Board

Mission“The C.F. Sharp Group is committed to helping its clients

and principals achieve leadership positions in their respec-tive fields in the global market by consistently delivering

global quality services that constantly exceed the expecta-tions and requirements of all our clients and principals.”

Vision“The C.F. Sharp Group aims to become the preferred service provider to its clients and principals by always

delivering in the most cost effective manner, global quality services that always exceed their expectations and

requirements.”

1 You are Hired Your Tenure

2 Position Grades Your Professional Growth & Development

3 Performance Appraisal The Professional Standard

Your Standard Behavior

4 Your Attendance & Punctuality Your Work Days & Number of Working Hours

5 Dress For Success Your Work Place

6 Furniture, Equipment and Supplies Security

Staff Consultation

7 Salaries and Wages What’s Deducted from Your Salary

Overtime Compensation

8 Overtime Authorization Official Business

9 Vacation Leave Emergency Leave

0 Sick leave Birthday Leave

Bereavement Leave

TABLE OF CONTENTS

1

1 Maternity Leave Paternity Leave

1 Solo Parent Leave

Leave Without Pay Unfiled Leaves

1 Life and Accident Insurance Hospitalization Insurance

Medical Benefits

1 Perfect Attendance

Funeral Benefits

Statutory Benefits

1 How About Your Retirement Benefit

1 Loans Salary Loans

1 Should You Wish to Transfer Resignation

1 Termination

1 Christmas Celebration Christmas Gifts for Children

2 Trick or Treat

Sports and Recreational Programs The Company’s Anniversary

2

Sharp Baby

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History and Highlights

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2

3

4

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WELCOMEWELCOME

You are Hired

Your TenureTenure of employment is the right to continue in employment, until the same is terminated for a just and valid cause. In the company, tenure could be contractual, probationary or regular/permanent.

Contractual Employment

Employee is hired for a fixed period to assist regular staff due to a temporary increase in workload in a unit or for a special particular project, task or undertaking. The termination or completion of which has been fixed at the time of hiring. It is also called temporary employment and is covered by a letter-agreement between the company and the employee.

Employment in the company is competitive. All applicants are treated alike, accorded equal opportunities and hired only after passing a series of interviews, appropriate psychological test (i.e. intelligence, aptitude, personality) and medical examination. All efforts are exerted to properly place you and others in positions you best qualify for, underscoring your education, experience, aptitude, skills and interests.

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Probationary Employment

It is a prelude to permanent/regular employment. It is also known as the trial period with qualified tenure. The period is six (6) months or less. Employee under probationary status is expected to show his competence for the position. This is also covered by a letter agreement between the company and the employee. After a careful and thorough performance appraisal, tenure may be regularized, extended or terminated.

Regular/Permanent Employment

An employee, who has rendered and successfully passed the probationary period, may be considered a regular/permanent employee. Benefits such as medical and dental (under an accredited HMO) and funeral services are automatically accorded.

Position Grades

Employee grades in the company are:

1. Executive - Junior and Senior Executive2. M1 to M6 - Middle Managers and Managers3. S1 to S6 - Staff and Technical Positions

Distinction among the three (3) levels is based on the nature of the functions performed and degree of responsibilities.

Your Professional Growth and Development

The company provides opportunities for professional growth and development. It is the company’s policy to promote from within its present workforce whenever possible. Therefore, you are encouraged to prepare yourself to assume positions of greater responsibilities.

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Performance Appraisal

You are expected to perform to the best of your abilities, according to pre-established work standards. The company conducts an annual employee’s performance appraisal and review. Separately, this method is also conducted to evaluate probationary status. This has been designed to provide a common and equitable basis in objectively evaluating your performance. It also assists you in your professional development and growth in the company. Furthermore, it is a source for determining merit increase.

The Professional Standard

You are required to observe high standards of professional conduct and business ethics, and a total commitment to professionalism in your work. You are advised to report to your supervisor or department head, any and all possible conflicts between personal interest and that of the company.

Your Standard Behavior

You are required to properly conduct yourself in all business transactions and relations. The company respects the privacy of personal affairs except when its good image and reputation is affected. The company shall take appropriate, corrective and remedial measures against any infraction of its rules, regulations and commonly accepted standards of employee’s behavior.

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Your Attendance and Punctuality

You are obliged to report for work regularly and punctually. Time records are required for non-managerial employees. All time entries must be accurate. Members of the managerial staff do not keep time records, but are expected to observe punctuality.

A change on your reporting time is allowed through a written request to be approved by your Head and the Corporate HR Department. The new time slot takes effect on the 1st or 16th of the month, whichever comes first.

Your Work Days and Number of Working Hours

Regular workdays are Mondays through Fridays, with Saturdays and Sundays as regular rest-days. However, there are some companies within the group whose nature of business require employees to report on Saturdays, either half or whole day. In cases when regular rest-days are changed, employees will be informed in writing at least fifteen (15) days before its implementation. From Monday to Friday, number of working hours is eight (8), a total of forty (40) hours in a week. Saturday work is either (8) or four (4) hours, whichever applies to the work arrangement of the concerned companies. Total number of working hours in a week varies as: forty (40), forty-four (44) and forty-eight (48) hours.

WHILE YOU ARE WORKINGWHILE YOU ARE WORKING

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Dress for SuccessFor Regular Employees

You are expected to report for work according to company standards. A regular employee after one (1) year of service shall be provided with company uniforms to be worn from Mondays thru Thursdays. Fridays are allotted for laundry, hence casual wear is allowed.

However, rubber shoes, sneakers, sandals, denim pants, corduroys, cargo pants, short pants, t-shirts, sleeveless clothes and blouses are strictly not allowed.

For Contractual and Probationary Employees

Polo shirt, long sleeve and tie, barong, polo barong, slacks, skirt, blazer and leather shoes are appropriate proper office attire. All male employees must have a neatly cut hair. Company I.D. must be properly worn at all times whenever present in the building premises.

Your Work Place

Your work area’s layout of furniture and equipment were carefully designed to provide you a functional and conducive working environment. Therefore, you are obliged to preserve the good condition of appliances, equipments, computer units, tables, chairs, office supplies and other company properties. For necessary maintenance or repair, contact the M.I.S. Department for personal computer units; Maintenance Department for appliances, lights and furniture; and Motorpool for company vehicles.

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Furniture, Equipment and Supplies

Requisitions for furniture, equipment and supplies maybe channeled through the employees department head. Office supplies are available at the Purchasing Department.

Security

The security guards, when the need arises, may require you to submit packages or baggage for inspection. You are expected to cooperate and follow security measures to protect not only the company properties, but also yours and that of fellow employees.

Staff Consultation

The company encourages you to discuss your office problems or concerns with your supervisor or department head. They are in a better position to take appropriate action. They are expected to refrain from discussing these problems with outside parties who are not knowledgeable of the rules, regulations, practices and policies of the company. If desired, you may also feel free to discuss some personal problems with your supervisor and/or any executive of the company.

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Salaries and Wages

The salary structure of the company is competitive with other similar companies and other industries in the same geographical area. Such factors as skill, effort, responsibility and working conditions are considered in determining the salary scale of employees. The Job Classification System structured by management dictates the hiring rate. It ranges from minimum, medium to maximum salary scale to reflect industry trends and business growth.

You are paid on the 15th and end of each month.

What’s Deducted from your Salary?

Generally, the following area is automatically deducted from your monthly salary: • WithholdingTax,• PremiumsforSSS,PhilHealth,PAG-IBIG;and• LoanAmortization(ifapplicable)

Overtime Compensation

Overtime compensation shall be computed in accordance with the implementingrulesof theDepartmentofLaborandEmployment.

Employees in a Supervisory level position are allowed to claim meal allowances for extra services rendered for a minimum of three (3) hours on regular working days and four (4) hours on rest days and holidays.

: 125%: 130%: 110% : 150%: 200%: 230% (1st 8 hours): 260% (in excess of 8 hours)

•RegularO.T.rate•Restdays/SpecialHolidays•NightDifferential•O.T.payonaRestDay which falls on a Special Day•LegalHolidays•LegalHolidayonaSunday

ABOUT YOUR SALARY, OVERTIME AND LEAVEABOUT YOUR SALARY, OVERTIME AND LEAVE

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Overtime AuthorizationIf you are required to work overtime, you must first secure AUTHORIZATION from your immediate superior throughOvertime Filing System (OTFS).

For overtime to be rendered on a regular workday, AUTHORIZATIONmustbesecuredatleasttwo(2)hoursbeforethe start of overtime work. You are required to first log-out for your thirty-minute break prior to overtime and to log back in to start overtime work. A minimum of two (2) hours overtime work shall be required.

For overtime to be rendered on a weekend, rest day and holiday, AUTHORIZATIONmustbesecuredonthedayprecedingsuchrestday or holiday. A minimum of two (2) hours overtime work shall be required. Time spent for lunch/meals shall not be considered part of overtime. Hence, you are required to time-out at the start of the lunch/meal break and promptly time-in again upon return from such break.

Official BusinessIn case you are required to do an off-site duty to accomplish a specific project or work objective, you are required to file such Official Business (OB) via Corporate Portal on or before the scheduled undertaking. In cases when same-day filing proves to be unworkable, management allows only up to two (2) days from the date of OB to appropriately file the same.

There are four (4) types of Official Business:

1. Direct OB2. In-Between OB 3. PM OB4. WholeDayOB

Rest Day OBWhenyouarerequiredtotravelandworkoutsideMetroManilaand consumes more than fourteen (14) hours of duty, you are entitled to one (1) paid day of rest immediately the following day.

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Vacation Leave

Upon completion of at least one (1) year of service with the company, you shall be entitled to your first pro-rated vacation leaves. Each employee is entitled a maximum of fifteen (15) days paidvacation leave (VL), three (3)ofwhichshallbe reserved foremergency situations (as discussed infra). Schedule of all vacation leaves is determined at the start of each year through the submission ofVLPlanner.

Application for vacation leave must be filed via Corporate Portal at least two (2) days before availment. However, the company may determine leave schedules with due consideration to the operational need of your department. Should you fail to avail of your scheduled leave due to pressing workloads, you may reschedule it to another date within the year. Otherwise, your leaves shall be forfeited at the end of the year. For more information, please contact the Corporate HR.

Emergency Leave

Thecompanyallocatesthree(3)daysofyourVLcreditsforemergencycases, whereby the “2-day prior filing/approval” is waived. Reasons considered as emergency in nature include, but not limited to the following:

• seriousillnessordeathofanymemberofyourimmediate family• naturalcalamities(e.g.fire,earthquake,flood)• urgentneedincasesofchildbirthofamemberofyour extended family not covered by paternity leave• mandatorycourtappearanceorothersimilargovernment requirements

You are required to inform your superior of the emergency within the first three (3) hours of the same workday. Upon return to work, emergency leave must be filed via Corporate Portal and present documentary proof to such emergency situation.

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Sick Leave

Upon completion of atleast one (1) year of service with the company, you shall be entitled to your first pro-rated Sick leaves (SL).Eachemployeeisentitledamaximum of ten (10) days paid sickleave(SL).

You are required to inform your superior of your illness within three (3) hours from the start of working time on the first day of

ailment. Upon return to work, sick leave must be filed via Corporate Portal. A medical certificate shall be required for sick leaves of more than two (2) working days.

Unused earned sick leave credits shall be paid its equivalent cash value in the ensuing fiscal year. This applies to Company-specified position levels. You may consult Corporate HR for more information.

Birthday Leave

Upon regularization, an employee is entitled to one (1) day paid birthday leave. This is to give employees the chance to celebrate their birthday with friends and family. You may consult Corporate HR for more information about this benefit.

Bereavement Leave

Upon regularization, an employee is entitled to five (5) days paid bereavement leave, to attend the funeral and grieve the death of a member of his immediate family up to the 2nd civil degree.

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•1stCivilDegreerelations–includespouse,parents, children and “step-family” members within the same category •2ndCivilDegreerelations–includesiblings,grandparents, grandchildren and “step-family” members within the same category

Maternity Leave

In addition to the maternity benefits granted by the Social Security System (SSS), the company grants compensation for forty-five (45) calendar days maternity leave to all female regular employees who have rendered at least one (1) year of service.

Employees can extend their maternity leaves up to seventy-eight (78) calendardaysincasesofcesareandeliveries.Leaveextensionswillnotbe paid by the company. As soon as an employee becomes pregnant, she must officially notify the company accompanied by a medical certificate, with the expected date of delivery. The company supports and endorses the family planning program of the government, which regulates by legislation that no maternity benefits or privileges will be granted after the fourth (4th) delivery. For further information on how to qualify for this benefit and other rules and regulations of the Social Security System, please contact Corporate HR.

Paternity Leave

Every married male employee shall be entitled to paternity leave benefits of seven (7) days with full pay for the first four (4) deliveries by his lawful spouse. A married male employee shall be entitled to paternity benefits provided that:

• Heisanemployeeatthetimeofdeliveryofhischild• Heiscohabitingwithhisspouseatthetimeshegivesbirth or suffers a miscarriage • Hehasappliedforpaternityleaveinaccordancewith company rules after notification; and• Hiswifehasgivenbirthorsufferedamiscarriage

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An employee may apply for paternity leave commencing on the expected date of delivery of the pregnant spouse. The employee must inform his superior of the emergency within three (3) hours after the start of working time. Consequently, the superior shall then inform Corporate HR at once. Upon return to work, an application for paternity leave must be filed at the Corporate HR with supporting documents (medical certificates and the like).

Solo Parent Leave

A one (1) day paid solo parent leave is granted for all solo parent employees with at least one (1) year of service whether continuous or broken.

The employee must present a valid Solo Parent Identification Card issuedbyDSWDtoavailforanannualcreditofthisbenefit

Leave Without Pay

This applies to employees who are yet to be regularized and whose servicewiththecompanyislessthanone(1)year.Normally,thisisnot allowed except as a last resort in emergency cases.

LeaveWithoutPay(LWOP)isnotallowedforregularemployees,unless approved by the President and CEO for meritorious cases.

Unfiled Leaves

All unfiled leaves will be considered AWOL (AbsenceWith-outOfficialLeave)andaresubjecttodisciplinaryactionand/orpayrolldeductions, whichever is applicable.

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Life and Accident Insurance

All regular and probationary employees are insured under a non-contributory Group Life, Accidental Death and DismembermentInsurance Plan. The amount of insurance varies, according to the level of your position grade.

Hospitalization Insurance

All regular employees are covered under the Group Hospitalization Insurance Plan entered into by the company with a private insurance company. The plan includes, among others: room, board, X-ray and laboratory examinations, surgical, general nursing and other professional services, but subject to maximum limits as ordinarily imposed by insurance companies. For details, please see the HR Head in charge of benefits administration.

Medical Benefits

You are provided with the following free medical services:

• Pre-employmentmedicalexamination(reimbursement)• MinoremergencytreatmentbythecompanyNurse• AnnualPhysicalExamination• First-aidmedicines(availableatthecompanyclinic)• Reimbursementofmedicineswithprescriptions(appliesonly to employees whose salary rate is within a pre-established category)

YOUR BENEFITSYOUR BENEFITS

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Perfect Attendance

All regular and probationary employees are eligible for a cash incentive provided they did not incur any late, absences and undertime. Those employees with vacation leaves filed on time are also included/eligible for perfect attendance award.

Funeral Benefits

The company grants free funeral services and coffin to a deceased regular employee. This is in addition to the funeral benefit given by the Social Security System (SSS). The kind of funeral services and coffin depend on the level and rank of employee, which is in accordance with the company’s funeral plan with Funeraria Nacional.ExtraservicesfromFunerariaNacionaloverandabovethe company’s funeral plan shall be borne exclusively by the deceased family. In the event that the family to the deceased utilizes funeral services of other funeral parlors, all funeral expenses including post of coffin shall be solely shouldered by the family. For more clarification on this benefit, please consult the Corporate HR Head in charge of benefits administration.

Statutory Benefits

In addition to the fringe benefits voluntarily given by the company to you, all Government-mandated memberships and benefits are also being complied. All employees are members of the Social Security System (SSS) with social security benefits like salary loans, educational loan, housing loan, death, funeral, Philhealth, Employee’s Compensation Commission (ECC), maternity benefits; membership in the Home Development Mutual Fund otherwise known as Pag-Ibig with housing loan benefits, guaranteed dividends and provident fund, which insures that it is to the advantage of the employee; and thirteenth (13th) month pay.

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Retirement Benefits?

Retirement Plan Non-contributory retirement plan for regular employees of CFSharp Group of Companies is as follows:

10 50% 11 55% 12 60% 13 65% 14 70% 15 75% 16 80% 17 85% 18 90% 19 95% ≥ 20 100%

An employee who reaches the age of sixty-five (65) with at least twenty (20) years of service may apply for retirement. A fraction of at least six (6) months service will also be considered as one whole year. Expect as provided hereunder, no application for retirement shall be entertained for employees below sixty (60).

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Yrs. of Service Percentage of montly basic salary

Happy

Retireme

nt!

Dependent on the financial position of the company, on very meritorious instances, the company may extend loans in cases of emergency. The amount of which and other terms and conditions shall solely be the prerogative of management.

Salary Loan

C.F Sharp Group has an arrangement with certain banks and other accredited institutions for the granting of salary loans to its qualified employees. You can contact corporate HR for details.

LOANSLOANS

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Should You Wish to Transfer

You are allowed to transfer to other companies laterally within the group as long as the following conditions permit:

• Vacancyoftheposition• Yourdepartmentsuperioragreestothetransfer,inas much as the other party conforms; or• Permanagement’sprerogative

This movement shall pass through the control of the Corporate HR, bearing with the top management’s approval.

Resignation

Shouldyouresignfromthecompany,youmustfurnishaWrittenNotice or Resignation Letter in advance of at least thirty (30)calendar days. This shall be accepted by your superior and noted by the Corporate HR. This process provides ample time for the contingency of hiring a replacement and proper turnover. You must undergo an exit interview to be conducted by the Corporate HR and internal audit by the Audit Department. The Corporate HR will not clear your Accountability Clearance Form in the absence of an exit interview.

AS WE PART WAYSAS WE PART WAYS

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What if you are Terminated?

You may be terminated if found guilty of committing major infraction/s against company policies (please read the Code of Discipline Manual). An outright termination of your service is inevitable following an in-depth investigation, which will be undertaken by the management to accord due process. TerminationisguidedbytheLaborCodeofthePhilippines.Unless the case is still pending, a terminated employee is entitled for:

• Unusedvacationleave• Pro-ratedvacationleaveearnedduringthecurrentyear• Pro-rated13thmonthpay• WithholdingTaxrefund• Clearance

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Christmas Celebraton

The company traditionally hosts a Christmas party in venues which can accommodate all the employees of the C.F. Sharp Group of Companies such as events Convention Center or a Five-Star Hotel.

All employees of the entire Group of Companies gather in a night filled with fun and excitement. Bountiful raffle prizes such as cash and showcases are given to lucky employees attending the party. It is a grand get together where part of the program is a presentation from each company. Showdown of talents such as acting, dancing, singing and great food highlight the night.

Christmas Gifts for Children

This is part of CF Sharp Group’s Yuletide celebration and tradition of bringing smiles and cheers to children.

If you have children ranging from one (1) day to ten (10) years old, Christmas gifts and loot bags await them. Said gifts are usually distributed as early as second week of December.

CELEBRATIONSCELEBRATIONS

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Trick or Treat

C.F. Sharp employee’s children aged twelve (12) years old and below, celebrate Trick or Treat by showing off their best Halloween costume while visiting every department/section for treats. Prizes awaits those who donned the best costume (in line with the theme), and the department/section with the best decoration.

Sports and Recreational Programs

For employees to develop camaraderie and physical fitness the company sponsors tournament such as Darts, Jackstone and other recreational games. Big sports events like Bowling and Basketball are organized to foster sportsmanship and team building. Each company is represented by a team and strives to emerge as the victor. Trophies and cash prizes are up for grabs. All awards are given during the group’s Christmas party.

The Company’s Anniversary

Every23rdofNovember, thecompanycommemorates itsFoundingAnniversary. As history proclaims, the company was founded back In November23,1937.Onthisoccasion,allemployeesareenjoinedtoutter a personal prayer for more success and longevity of the company and its work force.

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Sharp Baby

Your baby can be a “Sharp Baby”! A regular employee whose

legitimate child is born of normal delivery on the anniversary date

ofthecompany(November23)shallbeentitledtofreeeducation

from primary to college. In addition, the hospital expenses shall be

shouldered by the Company. However, in cases when the child is

born of normal delivery nearest the anniversary date (within a week

before or after) the company shall then shoulder fifty percent (50%)

only, of the hospital expenses incurred of both the mother and

the infant. Separation of the parent from the company by reason

of his/her fault or voluntary resignation automatically cancels the

privileges not yet granted.

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D I R E C T O R Y

Mailing Address: P.O. Box 370 Manila, Office Address: Casa Rocha 290-292 General Luna Street, Intramuros manila , Tel. Nos. (632) 527-60-31 to 49

Fax (632) 527-5459, 527-5462 Cable Address: Sugarcraft, Teletex (ITT)40097 Sharp PM (ETPI) 63272 Sharp PN, (RCA) 27527 CFS PH,

Email Address: [email protected] Associated Offices: San Fransisco, Busan, Seoul, Inchon, Hongkong, Bangkok

Singapore, Penang, Port Kelang

Mailing Address: P.O. Box 370 Manila, Office address: Casa Rocha 290-292 General Luna Street, Intramuros Manila, Tel. Nos. (632) 527-6031

to 49 Fax: (632) 527-5459; 527-5462, Cable Address Sugarcraft, Teletex (ITT) 40097 Sharp PM (ETPI) 63272 Sharp PN, (RCA) 27527 CFS PH,

E-mail Address: [email protected]

Mailing Address: P.O. Box 370 Manila, Office Address: G/F Shipping Centre Building, 707 A. Soriano Jr. Ave., Intramuros, Manila, Tel. Nos. (632)

400-63-10, 527-6031 to 40 Loc. 507 Fax (632) 527-5686, 527-5454, 527-5459, 527-5462 Cable Address: Sugarcraft, E-mail: [email protected], Website: www.cfsharp.com

Cebu Branch: Door # 115, Centro Maximo Bldg., Cor. Ranudo and Jakosalem Sts., Cebu City Tel. Nos. (032) 255-0001, 255-4587, 255-4937, 256-0771, Fax: (032) 255-1695

E-mail: [email protected] Branch: Door # 2, R. Eligio Bldg., Airport Road Sasa, Davao City

Tel. Nos. (082) 233-2821 Fax: (082) 233-2708, E-mail: [email protected] General Santos Branch: PPA Compound Makar Wharp General Santos, Telefax(083)380-3750

E-mail: [email protected]

INTERNATIONAL FREIGHT FORWARDER

Manila office: G/F Shipping Centre Building, 707 Andres Soriano Ave., Intramuros, ManilaTel. Nos.: (632) 527-6031 to 49, D.L. 9632) 5275691 to 92, 5275686

Telefax: (632) 5275454, E-mail: [email protected] Website:www.cfsharp.com

Parañaque office: Unit 12 Gedcor Square, Irasan cor. NAIA, San Dionisio, Paranaque CityTel. Nos.: (632) 820-3138, 825-4034, 829-5688 Fax No.: (632) 820-1838

E-mail [email protected] Website: www.cfsharp.com

BAREBOAT CORPORATIONMailing address: P.O. Box 370 Manila

Office address: Casa Rocha 290-292 General Luna Street, Intramuros Manila

TRUNK LINE (632) 527-60-31 to 49, FACSIMILE (632) 527-54-50, 527-5462.DIRECT LINE (632) 528-1727

INTERNET E-MAIL ADDRES [email protected]

Sharp Travel ServiceTRUSTED SINCE 1952

Head office : G/F Shipping Center 707 A. Soriano St., Intramuros, ManilaTel. Nos>: (632) 528-1091 to 94 . Fax (632) 5275682 . E-mail: [email protected]

Makati: Suite 501-504 Alexander House132 Amorsolo St., Legaspi Village Makati City Tel. Nos.: (632) 817-0071 to 74 . Fax (632) 819-0859 .

E-mail:[email protected] : Rm. 102 Centro Maximo Bldg., D. Jakosalem St., Cebu City.

Tel. Nos. (032) 253-6333; 253-6358; 254=6540 . Fax No. (032) 254-4543 E-mail [email protected]

COMMERCIAL FREIGHT SERVICES, INC.

COMPETITIVE IT SOLUTIONSDOING MORE WITH LESS

Manila Office: 3/F Casa Rocha Bldg 290 General Luna St., Intramuros ManilaTelefax : (632) 527-5463; E-mail : [email protected] Website. www.cits.com.ph

Makati Office: 4/F Universal RE Bldg. Paseo de Roxas cor Perea St.,Legazpi Village, Makati City: Telephone: (632) 893-9401; 871-6978

208 BF Condominium Bldg.A. Soriano Ave. cor. Solana St. Intramuros, Manila

Tel # 527-5442 Fax: 525-2361E-mail [email protected]

ROCHA y Cia ROCHA Y CIA, INC.Mailing Address: P.O. Box 445 Manila

Office Address: Suite 501 Alexander House132 Amorsolo St. Legaspi Village, Makati City

Tel. Nos. (632) 8934087 / 8123325Website: www.cfsharp.com/rochayciaCable Address: ROCHAIR MANILA

Telex No.: RCA27527 CFS PH

SHARP MARITIME SECURITY TRAINING SERVICES INC.Room 216, BF Condominium, A. Soriano Avenue, cor. Solana St.,

Intramuros, ManilaTel. Nos. 528-1727; 528-1897

CFS HUMAN RESOURCES, INC.

5th Floor, Shipping Centre Building, 707 Andres Soriano AvenueIntramuros Manila 1002. Philippines

Tel.No.: (632 527-6418 . Telefax: (632) 527-159

S H A R P - K A R I L A G A N M A N A G E M E N T S E RV I C E S , I N C .

3/F BF Condominium Bldg., A. Soriano Avenue cor. Solana St.,Intramuros, Manila

Tel. Nos. I632) 536-4070; 526-2054, Telefax: (632) 536-2131E-mail: [email protected]

,

CH

ARTER HANDS

STAFFING INC.CHSCHARTER HANDS

STAFFING, INC.

SHARP-KARILAGAN Training Acedemy, Inc.5th Floor, Shipping Centre Building, 707 Andres Soriano Avenue

Intramuros Manila 1002, PhilippinesTel. No.:(632) 527-6418 Telefax: (632) 527-1590

C. ILLIES ENGINEERING (PHILS.), INCSINCE 1859

4th Floor Universal Re Bldg., 106 Paseo De Roxas Corner Perea St. Legaspi Village Makati City, Metro Manila, Philippines . P.O. Box 2973 MCPO 1269 Makati

Tel. No.: (632) 817-6611 – 14 . Fax: (632) 817-4162 . Telex: 64083 CICOMLA PN

Unit 212 BF Condominium Building, A. Soriano Avenue corner Solana St.Intramuros, Manila 1002, Philippines

Tel.: (632) 527-3393 . Fax (632) 527-6752 . D.L.: (632 527-4080 . TLX:No. 63272 SHARPIN E-mail: [email protected] . Website: www.cfsharp.com

SHARP-ISS PORT AGENCIES Inc.

Ground floor FEMII Building, A. Soriano, Avenue Cor. Cabildo St.Intramuros, Manila, Philippines . Tel No.: (632) 986-3337;Telefax

(632) 526-0782; 666 -784 E-mail: [email protected]

INTERNATIONAL QUALITYMANPOWER SERVICES, INC.

HEAD OFFICE2nd & 4th Foors, Shipping Centre Building

707 A. Soriano Avenue, Intramuros Manila, Philippines

Tel. Nos. (632) 527-5445 to 46 . (632) 404-1014 to 17Fax: (632) 527-5447

BRANCH OFFICES

I.Q. MAN CEBU3F, Cherry Court Bldg. Gen Maxilom Avenue

Tel. Nos.: (032) 234-0697 . Fax: (032) 234-0693E-mail: [email protected]

I.Q. MAN DAVAOMezzanine Floor, L & R Bldg. J.P. Laurel Ave., Bajada

Tel. Nos.: (082) 225-1841 . FaxL (082) 225-1842E-mail: [email protected]

AFFILIATES

I.Q. MAN CAGAYAN DE ORO2F, My Bldg., Tiano Cor. Del Pilar St.

Tel. Nos.: (088) 858-4020 . Fax: (088)858-4020E-mail: [email protected]

I.Q MAN BACOLODD6-D10, 4G Dona Manuela Bldg., San Juan St.Tel. Nos. (034) 432-2598 . Fax (032) 708-0575

E-mail: [email protected]

I.Q MAN ILOILO2F, FBI Bldg., Delgado St.

Tel. Nos.: (033) 337-6298 . Fax (033) 337-6299E-mail: [email protected]

I.Q. MAN DAGUPAN3F, Ayesha Bldg., Cor. Rivera and Zamora Sts.Tel. Nos.: (075) 523-4268 . Fax: (075) 523-4268

E-mail: [email protected]

E-mail: [email protected]: www.cfsharp.com/iqman

OVERSEAS

C.F. Sharp Shipping Agencies Pte. Ltd. (Singapore)

C.F. Sharp & Co. Pte. Ltd.(Thailand)

C.F. Sharp Shipping Group(United Kingdom)

C.F. Sharp Shipping Agencies (Taiwan) Ltd.

C.F. Sharp Japan

C.F. Sharp Korea

C.F. Sharp Sdn Bhd(Malaysia)

International Quality HealthcareProfessional Connection. LP

(Houston, Texas, USA)

I.Q. MAN (UK) Ltd.

I.Q. MAN (IRL) Ltd.

Far East Associates, Inc. (San Fransisco, USA)

Sharp Travel Services Pte. Ltd . (Singapore)

OVERSEAS

HISTORYANDHIGHLIGHTS

The C.F Sharp Group was established in 1937 when Don Antonio V. Rocha,President of Manila Shipping Inc., General Agent in the Philippines for States

Steamship, decided to venture out on their own in the shipping industry.

AfterasecretmeetinginTokyo,JapanwithMr.MasaoDoi,PresidentofDaidoLineswhichlateronbecameJapanLines,theCompanywasformedonNovember23,

1937 and immediately began doing business as the newly appointed general agent of DaidoLinesinthePhilippines.TheCompanyinitiallyconcentratedonbookingsugarexport cargoes for its principal’s vessel and thus the famous and well-known cable ad-

dress “SUGARCRAFT” was registered.

TheoutbreakofWorldWarIIin1941broughttoastandstillalltheshippingactivitiesof the Company in the Far East. Only the San Fransisco office remained open.

In 1945, after the end of the war, the Company immediately resumed the operations of its Manila office and opened its branch offices in Japan under a special permit is-

sued by the Supreme Commander of Allied Forces in Japan, Gen. Douglas McArthur. This was followed shortly by the opening of additional branch offices in Korea, Singa-

pore, Malaysia and Hong Kong.

In the 1960’s Don Antonio V. Rocha bought out the interest of Mr. Chester F. Sharp and the Company became a 100% Filipino owned corporation. A decade later, Don Antonio retired and turned over the day to day management of the group to his sons.

Today,theC.F.SharpGrouphasexpandedfromitsoriginalbusinessofLinerandHusbanding Agencies, to being a leader in the fields of Crewing, Travel, Freight For-

warding,Brokerage,AirCargo,AirlineGSA,Land-basedRecruitingAnd Training.

CasaRocha,290Gen.LunaSt.,Intramuros,ManilaP.O.Box370ManilaTel.: (632) 527-6031 up to 49 Fax: (632) 527-5459/ 527-5462CableSUGARCRAFT(ETPI)63272PN(RCA)27527CFSPH

E-mailAddress:[email protected]