Empowerment of Employees

(Employee productivity)

By:

Sonia Grover

PGDM1

1414

PRODUCTIVITY

• "the quantitative relationship among the

resources we use and what we produce”

- Currie

"Volume of production is obtained in a given time

period related the total of indirect and direct efforts

expended on its production”

- Beeching and Smith

Mathematically:

Productivity = Output / Input

Increased/Decreased Productivity

Research

• “Workplaces that provide positive environments that

foster interpersonal trust and quality personal

relationships create the most committed and productive

employees” Nancy Etcoff, Ph.D., the lead researcher on

the study

• “Outstanding leadership today means much more than

just doing your job. Success is creating an environment

that fosters happy, committed, productive team

members.” -Courtney Anderson, J.D., M.B.A(Business

Strategist)

Factors impacting productivity

• Provide Environmental Support

• Practice “Uneventful Management”:

• Exude Leadership

Leaders having

confidence, credibility and flexibility

Engage in substantive self-evaluation, acknowledge your

weaknesses and improve where necessary.

6 ways to increase productivity

- Victor Lipman(Forbes)

• Design incentives for employees at all levels

• Meaningful feedback in a constructive manner

regularly

• Respect employees and their work

• Adequate Leadership training to all employees

• Don’t be Emotionally stingy

• Support to employees when needed

Productivity leads to :

Productivity

higher service

higher customer

satisfaction

increased sales

higher levels of

profit

Effect on productivity

• Highly engaged – 125%

• Engaged- 100 %

• Somewhat engaged – 75%

• Disengaged- 50%

Case Examples to show effect on productivity

Level of

engagemen

t

Performanc

e level

(%)

% in

organizatio

n-

(A)

% in

organizatio

n-

(B)

Performanc

e Impact –

(A)

Performanc

e Impact –

(B)

Highly

engaged

125 27 20 34 25

Engaged 100 35 35 35 35

Somewhat

Engaged

75 28 35 21 26

Disengaged 50 10 10 5 5

Performance

Potential

95 91

Lost

Performance

5 9

Value of Lost

Performance

5,00,000 9,00,000

Total Annual

Wages,Salar

ies

10,000,000 10,000,000

References

• Article Source: http://EzineArticles.com/6290705

• Forbes

http://www.forbes.com

• Harvard business Review

• Nancy Etcoff, Ph.D.(2006), 21st Century Well Being, Commitment

and Productivity

• Roger Ulrich(2003), Behavioral Scientist, Director of the Center for

Health Systems and Design, Texas A&M University

Spring/Summer