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A
PROJECT REPORT ON
EMPLOYEE MORALE WITH SPECIAL REFERENCE TO
KANARA WOOD & PLY WOOD INDUSTRIES LTD.
Submitted to
In requirement of partial fulfillment of
Master of Business Administration (MBA)
Submitted on
Submitted by
CERTIFICATE
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This is to certify that this Term paper entitled A STUDY ON ENPLOYEE MORALE WITH
SPECIAL REFERENCE TO KANARA WOOD&PLYWOOD INDUSTRIES LTD.
submitted by Mr.__________________under my guidance and supervision, in partial
fulfillment of the requirement of the course ____________________________.
PREFACE
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In this age of globalization hyper competition has become a regular feature. Today the
markets are no less then battlegrounds and one has to strive very hard for survival and
growth.
Due to very rapid industrialization all over the world the demand for the managerial
personnel and the administrative personnel has increased. The perfect study of management
involves both theoretical as well as practical aspects. To survive in this highly competitive
market Practical Knowledge is as relevant as the Theoretical.
The significance of MBA Degree is that the Theoretical aspects, which a student learns
throughout the year in the class sessions, can be practically applied through different projects,
which one undertakes. Keeping in tune with this doctrine, I have tried to apply theoretical
aspects throughout the project, which I learned under the course of management.
In this project more emphasize given to find out morale of the employee of Kanara Wood and
Ply as high morale employee gives more productive work then employee with low employee.
ACKNOWLEDGEMENT
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This study will be incomplete without acknowledging my sincere gratitude to all those who
have contributed in some way or other in completing this study.
I express a word of gratitude to the management of
___________________________university for giving me an opportunity to conduct this
study.
I wish to express my profound gratitude and Guide Mr. _________________________ for
his valuable guidance precious time spent and help rendered during my study. I am grateful to
him for his advice and support throughout my study which has enabled me to complete my
project paper successfully.
A special word of thanks to Mr. Ivan Pinto, P&A Officer, Mr. Paul Tauro Pinto Asst. P&A
Officer of Kanara Wood and Ply Industries Ltd. for their continuous help and encourage of
this study.
I am also thankful to my friends who with their valuable advice and support have contributed
for the success of this study.
My sincere gratitude to my parents for their great help in the completion of this study.
Finally I thank all those who have directly indirectly helped me in completion this study.
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EXECUTIVE SUMMARY
Employee Morale refers to an attitude of satisfaction with a desire to continue and
strive for attaining the objectives of a factory. Morale is purely emotional. It is an attitude
of an employee towards his job, his superior and his organization. It is not static thing, but
it changes depending on working conditions, superiors, fellow workers pay and so on.
Morale is a fundamental psychological concept. It is not easy to define. Morale is the
degree of enthusiasm and willingness with which the members of a group pull together to
achieve group goal.
Morale may range from very high to very low. High Morale is evident from the
positive feelings of employees such as enthusiasm, desire to obey orders, willingness to co-
operate with coworkers. Poor or low Morale becomes obvious from the negative feelings of
employees such as dissatisfaction, discouragement or dislike of the job.
I have undertaken this project titled employee morale in kanara wood and ply ltd. in which
first part is all about introduction of morale, factors affecting morale, types and measurement
of morale. Second part is about the analysis of the survey made of 20 employees. Data
analysis and interpretation was done on the basis of graphical and tabulation method.
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INDEX
Chapter No. Particular Page No.
1 Introduction of morale
Definitions
Importance of Morale
Types of Morale
Factors Affecting Morale
Measurement of Morale
Building of high morale
2 Company Profile
3 Research Methodology
4 Analysis and Interpretation
5 Findings
6 Suggestions
7 Conclusion
8 Annexure
9 Bibliography
Chapter 1
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Introduction of Morale
Employee Morale refers to an attitude of satisfaction with a desire to continue and strive for
attaining the objectives of a factory. Morale is purely emotional. It is an attitude of an
employee towards his job, his superior and his organization. It is not static thing, but it
changes depending on working conditions, superiors, fellow workers pay and so on.
Morale may range from very high to very low. High Morale is evident from the positive
feelings of employees such as enthusiasm, desire to obey orders, willingness to co-operate
with co-workers. Poor or low Morale becomes obvious from the negative feelings of
employees such as dissatisfaction, discouragement or dislike of the job.
Definitions:
Morale is a fundamental psychological concept. It is not easy to define. Morale is the degree
of enthusiasm and willingness with which the members of a group pull together to achieve
group goal. It has been defined differently by different authors. Different definition of Morale
can be classified into three major approaches.
1) Classical approach
2) Psychological approach
3) Social approach
1. Classical approach: According to this approach the satisfaction of basic needs is the
symbol of Morale. According to Robert M. Guion "Morale is defined as the extent to which
the individual perceives that satisfaction stemming from total job satisfaction".
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2. Psychological Approach: According to this approach Morale is psychological concept
i.e., state of mind. According to Jurious Fillipo Morale is a mental condition or attitude of
individual and groups which determines their willingness to cooperate".
3. Social Approach: According to some experts Morale is a social phenomenon.
According to Davis "Morale can be defined as the attitudes of individual and groups towards
their work environment and towards voluntary cooperation to the full extent of their ability in
the best interest at the organization".
Importance of Employee Morale:
Employee Morale plays vital role in the origination success. High Morale leads to success
and low Morale brings to defeat in its wake. The plays of Morale are no less important for an
industrial undertaking. The success of failure of the industry much depends up on the Morale
of its employees.
Types of Morale:
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I. High Morale:
It will lead to enthusiasm among the workers for better performance. High Morale is needed a
manifestation of the employees strength, dependability pride, confidence and devotion. Some
of the advantages of high Morale such as:
1. Willing cooperation towards objectives of the organization.
2. Loyalty to the organization and its leadership.
3. Good Leadership.
4. Sound superior subordinate relations.
5. High degree of employees interest in their job and organization.
6. Reduction in absenteeism and labour turnover.
7. Reduction in grievance.
8. Reduction in industrial conflict.
9. Team building.
10. Employee empowerment.
II. Low Morale:
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Low Morale indicates the presence of mental unrest. The mental unrest not only hampers
production but also leads to ill health of the employees. Low Morale exists when doubt in
suspicion are common and when individuals are depressed and discouraged i.e., there is a lot
of mental tension. Such situation will have the following adverse consequences.
1. High rates of absenteeism and labour turnover.
2. Decreased quality.
3. Decreased Productivity.
4. Excessive Complaints and Grievances.
5. Frustration among the workers.
6. Lack of discipline.
7. Increase errors, accidents or injuries.
FACTORS AFFECTING MORALE:
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Employee Morale is a very complex phenomenon and is influenced by many factors on the
shop floor. Several criteria seem important in the determinants of levels of workers Morale
such as:
1. Objectives of the organization: Employees are highly motivated and their Morale is high
if their individual goal and objectives are in tune with organizational goal and objectives.
2. Organizational design: Organization structure has an impact on the quality of labour
relation, particularly on the level of Morale. Large organization tend to lengthen their
channels of vertical communication and to increase the difficulty of upward communication.
Therefore the Morale tends to be lower. Against this flat structure increases levels of Morale.
3. Personal Factors: It is relating to age, training, education and intelligence of the
employees, time spent by them on the job and interest in worth taken by them, affect the
Morale of the employees. For examples if an employee is not imparted proper training he will
have low Morale.
4. Rewards: Employees expect adequate compensation for their services rendered to the
organization. Good system of wages, salaries, promotions and other incentives keep the
Morale of the employees high.
5. Good Leadership and Supervision: The nature of supervision can tell the attitudes of
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employees because a supervisor is in direct contact with the employers and can have better
influences on the activities of the employees.
6. Work Environment: The building and it appearance the condition of machines, tools,
available at work place provision for safety, medical aid and repairs to machinery etc. all
have an impact on their Morale.
7. Compatibility with fellow employees: Man being a social animal finds his words more
satisfying if he feels that he has the acceptance and companionship of his fellow workers. If
he has confidence in his fellow worker and faith in their loyalty his Morale will be high.
8. Job Satisfaction: If the job gives an employee an opportunity to prove his talents and
grow personality, he will certify like it and he will have high morale.
9. Opportunity to share profit: one of the requirements of high morale is possibility and
opportunity of progress in any concern. All worker should be given an opportunity of the
progress and earn high wages without any discrimination.
MEASUREMENT OF MORALE
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Morale is basically a psychological concept. As such the measurement of morale is a very
difficult task to measure it directly. However the following methods are more commonly used
to study employee morale.
1. Observation Method: Under this method evaluator observes the employees on work and
records their behaviour, altitude, sentiments and feelings, which have developed in them. The
changes in the attitude and behaviour of the employee are the indicators of high and low
morale.
2. Attitude Surveys: In order to overcome the limitation of the above method attitude survey
method is being largely employed in modern days. This method includes conducting surveys
through questionnaires and interviews. This relates what the workers are looking in and what
step should be taken to improve their approach towards work.
3. Company Records and Reports: The records and reports relating to Labour turnover, rate
of absenteeism, the number of goods rejected, strikes and such other things, which are
indicators of the level of morale.
4. Counselling: Under this method employees are advised to develop better mental health. So
that they can imbibe self confidence, understanding and self control. This method is used to
find out the causes of dissatisfaction and then to advice the employees by way of remedial
measures.
The above methods of the measurement of the employees present only the tendencies or the
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attitude of the employee morale. The statistical measurement of morale is not possible
because it relates to the inner feelings human beings. We can say that morale is increasing or
decreasing, but cannot measured how much it increased or decreased.
BUILDING OF HIGH MORALE
In order to achieve high morale among the employees the following suggestion may be
followed.
1. Two-Way Communication:- There should be a two-way communication between
the management and the workers as if exercises a profound influences on morale. The
workers should be kept informed about the organization polices and programmes through
conferences, bulletins and informal discussions with the workers.
2. Show Concern:- Large or small every business should have names on desks work
stations or cubicles to show that a real person, with worth, works there not just a
machine. Next ask their opinion whenever an opportunity arises rather than always
telling them what to do or the way to do it. This allows employees to add their own
creative thoughts to the work process, which then can lead to more of a feeling of
ownership. Finally ask how they are without wanting to know deeply personal data
the boss can easily show on interest in the individual workers.
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3. Job Enrichment:-This involves a greater use of the factors which are intended to
motive the worker rather than to ensure his continuing satisfaction with the job he performs
the idea is to reduce employee discontent by changing or improving a job to ensure that he is
better motivated.
4. Modifying the work environment:- This involves the use of teams of work
groups developing social contacts of the employees the use of music regular rest
breaks.
5. Rotation of Jobs: This is also one of important techniques to increase employee
morale. Job rotation helps to reduce an employee's boredom.
6. Incentive System: There should be a proper incentive system in the organization to
ensure monetary and non-monetary rewards of the employees to motivate them.
7. Welfare Measures: Management must provide for employees welfare measures
like canteens credit facilities sport clubs, education for their children e.t.c
8. Social Activities: Management should encourage social group activities by the
workers. This will help to develop greater group cohesiveness which can be used by
the management for building high morale.
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9. Training: There should be proper training of the employees so that they may do
their work efficiently and avoid frustration when the worker are given training they
get psychological satisfaction as they feel that management is taking interest in them.
10. Workers Participation: There should be industrial democracy in the organization
management should allow workers participation in management. Whenever a change
to be introduced which effects the workers they must be consulted and taken into
confidence workers must be allowed to put forward their suggestion and grievance to
the top management.
11. Offers recognition of the employee efforts: It takes but a few seconds to say
"Nice Job" "Well done", "Marked improvement", "You 're' on the right road" or any
number of other phrases that communicate to the employee that you care about the job
and about them and that you recognize an improvement in productivity. Also,
employees can be given performance awards or have their name mentioned at staff
meetings, posted on a notice boards or in employee inter office E-mail to say that
someone did a note monthly Job. All of these simple modes of painting out individual
team or group behaviour serve as very strong methods of improving productivity self
worth and morale.
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Chapter 2
Company Profile
Kanara wood and plywood industries Ltd. is originally located in Jeppu Mangalore. It is
established in the year of 1972. Kenwood products are widely recognized for their good
quality. Kenwood products are the first choice of architects, designer interior decorators
builders and consultants.
Kanara Wood and Plywood Industries Ltd. is a company from the house of Yenepoya, a
prestigious business house. Yenepoya's are well diversified in construction, granites,
hospitality, health care and education. Yenepoya group promoted the company and products
range includes veneers, plywood, block boards, flush doors and exclusives.
Kenwood products are made from both imported and indigenous species. Some of the
imported species, which are used for kenwood products, are African Mahogany, Afromosed,
Ako, Ash, Birch, Cherry, Elm, Makore etc. Some of the indigenous species such as Burga,
Champ, Mahogany, Pali, Poon, Rose Wood, Silver Oak Teak and other varieties of
decoration species.
The Kenwood ranges of products are today widely accepted all over the country. That is
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because they are made out of selected best quality hard hood and durable, tough and elegant
using a variety of higher advanced manufacturing techniques.
Commitment to the highest standards of quality is a part of the Kenwood ethos, it is proven
by the ISO 9001 (Quality Management Systems) and ISO 14001 (Environmental
Management Systems) accreditions of Kanara Wood and Plywood Industries Ltd.
The company has sophisticated equipments for boiling vats, rotary peeling, slicing, vacuum
pressure treatment, drying and guillotine cutting, splicing, gluing, assembling and pressing of
plywood, trimming, sanding and finishing.
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Chapter 3
Research Methodology
The value of any systematic research lies in its methodology which is a way to systematically
solve research problems. Methodology helps the investigator to conduct in a prescribed
manner.
Title of the Study:
"A Study on Employee Morale with Special Reference to Kanara Wood & Plywood
Industries Ltd., Mangalore."
Scope of the Study:
For the purpose of the study I have been taken in to consideration only permanent employees
of Kanara Wood & Plywood Industries Ltd. among them I have selected 20 employees as
sample.
Objectives of the Study:
1. To know and understand about the employee morale.
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2. To find out the various factors leading to employee morale in the organization.
3. To know the level of morale of the employees working in Kanara Wood And Industries
Ltd.
4. To know the level of satisfaction of the employees towards the company.
5. To suggest measures to increase morale of the employees of Ken Wood.
Methods of Data Collection:
For the purpose of the study the necessary data has been collected from primary and
secondary methods.
1. Primary Data: Primary data required for the study was been collected through interview
and questionnaire method.
2. Secondary Data: It was collected published books, journals, company records, files and
internet.
Method of Sampling:
Under probability method, simple random sampling is used for data collection.
Limitations of the Study:
1. The study is only limited to Kanara Wood & Plywood Industries Ltd. Mangalore.
2. The study was on 20 selected employees, so their need not be the universal opinion.
3. Workers are always busy in their work. I is may not have given clear answer.
4. The study is to taken up for the academic purpose.
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Chapter 4
Data Analysis and Interpretation
PART - A
Age of Respondents:
The employee's age and morale are directly related. Common belief is that younger workers
are more dissatisfied with higher expectations than their elders.
AgeNo. Of
Percentage
18-29 years 3 15%
30-49 years 13 65%
50-58 years 4 20%
Total 20 100%
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Of the 20 respondents, 15% are in age group of 18 - 29 years, 65% of the age group of 30 -
49 years and 20% of the age group 50 - 58 years.
Education Qualification
Inverse relationship between education level and Employee morale. The higher the
educational level of on employee the lower his morale because he compares his own
attainments with those of others. The higher he thinks he should be the more dissatisfied he
is.
EducationNo.ofrespondent Percentage
SSLC 11 55%
PUC 3 15%Degree 5 25%
Technical 1 5%
Total 20 100%
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The above table shows that 55% of respondents have completed SSLC, 15% of
respondents studied up to PUC, 25% of respondent have studied Degree and only 5%
respondent have Technical Qualification.
Part - B
Happiness at Work Place
View No.of respondent Percentage
Very happy 1 5%
Happy 19 95%
Not Happy 0 0%
Total 20 100%
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It is clear from the table that 5% of the respondent is very happy to work as a
employee of Kenwood and 95% of the respondents are happy to work as a employee
of Kenwood.
Happiness at Job
View No.of respondent Percentage
Very happy 1 5%Happy 16 80%Not Happy 3 15%
Total 20 100%
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The above table makes it clear that 5% respondents are very happy at their jobs. 80%
of the respondents are happy and 15% of the respondents are having the feeling of not
happy at their jobs.
Working Environment
View No.of respondent Percentage
Good 4 20%
Satisfactory 16 80%
Non satisfactory 0 0%
Total 20 100%
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This table is shows the views of respondents towards working environment. Here
20% of the respondents are having feeling of good and 80% of the respondents are
satisfied.
Working Hours
View No.of respondent Percentage
very happy 5 25%
happy 15 75%
not happy 0 0%
Total 20 100%
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From the above table it is clear that 20% of the respondents are very happy with the
working hours in the industry and remaining 75% of the respondents are happy with
the working hours. It is found in this study that all the respondents have well opinion
towards working hours.
Working Condition
View No.of respondent Percentage
Good 4 20%
Satisfactory 15 75%NonSatisfactory 1 5%
Total 20 100%
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It is closely related to the employee morale.
The above table shows about the views of respondents towards working conditions.
Here 20% of the respondents are having the feeling of good with working conditions
in the industry, 75% of the respondents are satisfied & 5% of the respondents are not
satisfied.
Relationship with Employees
View No.of respondent Percentage
Good 12 60%
Satisfactory 8 40%
Non
Satisfactory0 0%
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Total 20 100%
From the above table it is clear that 60% of the respondents are having the feeling of
good and 40% are satisfied the relationship with their employees in the industry.
Management Encouragement to Employees Development
View No.of respondent Percentage
Yes 10 50%
No 10 50%
Total 20 100%
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The above table shows that 50% respondents are told that management encourages in
over all development of them and remaining 50% of the respondents are opposite to
that statement.
Satisfaction about Health & Security measure
View No.of respondent Percentage
Yes 17 85%
No 3 15%
Total 20 100%
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The investigator found that majority 85% of the respondents are satisfied with the
health and security measures provided by the company and remaining 15%
respondents are not satisfied.
Safety and Welfare Measures
View No.of respondent Percentage
Good 2 10%
Satisfactory 17 85%
Nonsatisfactory
1 5%
Total 20 100%
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It is one of method of increasing employee morale. The Kenwood Industry provides
safety and welfare facilities to workers.
This table tells about the views and the respondents opinion about safety and welfare
measures. Here 10% of the respondents are having feeling of good, 85% are satisfied
and 5% are not satisfied.
Leaves and Holidays
View No.of respondent Percentage
Good 3 15%
Satisfactory 14 70%Nonsatisfactory 3 15%
Total 20 100%
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From the above table is clear that 15% of respondents are having the feeling of
satisfactory, 70% of the employees are satisfied and 15% are not satisfied with leaves
and holidays.
Opinion Regarding Work Load
View No.of respondent Percentage
Yes 14 70%
No 6 30%
Total 20 100%
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Majority (70%) respondents expressed that they have heavy work load in this industry
and remaining 30% of the respondent are opposite to that statement.
Management and Employees are allowed to Talk Freely
View No.of respondent Percentage
Yes 10 50%
No 10 50%
Total 20 100%
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The table interprets that 50% of the respondents told that management
employees are allowed to talk freely. And remaining 50% are disagree with
that statement.
Relationship with Fellow Worker
View No.of respondent Percentage
Good 9 45%
Satisfactory 11 55%
NonSatisfactory
00 0%
Total 20 100%
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This table displays that 45% of respondents are having feeling of good and 45% are
having satisfactory feeling towards their relationship with fellow workers. It is found
in this study that employee have good relations with the fellow workers.
Opinion about Supervisor
View No. of respondent Percentage
motivator 15 75%
not supervisewell
5 25%
Rude 0 0%
Total 20 100%
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The supervisor can make or break morale. The supervisor is the first and the last link
with whom the workers come in immediate contact and hence his behavior and
dealings, determine the morale of group.
From this table it is clear that majority 75% respondents have a good perception
(motivator) towards their supervisors and remaining 25% of respondents felt that
supervisors are not supervise well.
Relationship with Staffs of Other Department
View No.of respondent Percentage
Good 15 55%
Satisfactory 5 45%
Non Satisfactory 0 0%
Total 20 100%
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The above table show that 55% of the employees are having feeling of good & 45%
are having satisfactory feeling their relationship with staffs and other department.
Encouragement by the Supervisor about Worker Special Talents
View No.of respondent Percentage
Yes 10 50%
No 10 50%
0
Total 20 100%
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The above table shows that 50% of the respondents are get encouraged by their
supervisor for their special talents and remaining 50% respondents are not get full
support from the supervisors for using their special talents.
Attitudes towards Job
View No.of respondent Percentage
Like it 9 45%
Can't say 11 55%
No 0 0%
Total 20 100%
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The above table reflects of follows; 45% of respondents are like it their jobs, and 55%
of respondents dont want to share anything about their jobs.
Opinion on Job Security
View No.of respondent Percentage
Like it 6 30%
Can't say 14 70%
No 0 0%
Total 20 100%
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Here 30% of the respondents truly believe that they have job security in the industry
and remaining 70% of respondent don't want to share anything about the matter.
Opinion on Shift System
ViewNo.ofrespondent
Percentage
Good 6 30%
Satisfactory 13 65%NonSatisfactory 1 5%
Total 20 100%
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The table shows the views of respondent towards shift system. Here 30% of the
respondents are having feeling of good, 65% of the respondents are having the feeling
of satisfactory and 5% are not satisfied about the company shift system.
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Appreciation from the supervisor, when worker fulfill the work.
The above table shows that 40% of the respondents felt that they are get application
by their supervisor when they are all fulfill the work and remaining 60% of
respondents have the opinion that they are not appreciation by supervisor, when they
are fulfill the works. Here it shows that in Kenwood employees are not getting enough
recognition from their supervisor. Recognition of the employees efforts is one of the
technique of increasing employees morale and productivity.
View No.of respondent Percentage
Yes 8 40%
No 12 60%
Total 20 100%
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Opinion on regarding satisfactory level of wants fulfillment through their present jobs:-
View No.of respondent Percentage
Yes 5 25%
No 15 75%
Total 20 100%
It is clear from the table that 25% of respondents felt that they are reached a satisfied
level of their wants through their present jobs But Majority of the respondents (75%)
are opposite to that statement. It is found in this study that employees have lots of
expectation from their jobs.
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Influence of Morale on Production:
The investigators tried to analyses whether the respondent are aware of their morale.
Here 45% of the respondents truly belive that their morale is directly influence on
production, 5% are opposite that statement and remaining 50% of the respondents
one not aware of their morale.
View No.of respondent Percentage
Yes 9 45%
No 1 5%
no idea 10 50%
Total 20 100%
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Chapter 5
Findings
By the study it is found that:
1. Majority of the respondents are satisfied with working environment health, security, safety,
welfare measures and leave and holidays facilities.
2. Majority of the respondents are having very good relationship with fellow workers
supervisors and staffs of other department.
3. Majority of the respondents have opinion that they are not getting recognition from their
supervisor when they are fulfilling the work. It is may demotivated to employees in the
organization.
4. Majority of the respondents expressed that they have heavy work load in the organization.
5. Majority of the respondents are happy to work as an employee in the organization. It is
shows there level of morale.
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Chapter 6
Suggestions
To improve the level of Employee Morale, it is better to consider following suggestion.
1. Management should reduce the work load of the employees.
2. It will be more effective if the management take the steps to introduce suggestion scheme
system for the employees.
3. The management should pay reasonable wage and allowance to the employees.
4. It is better the management should recognize the needs of employees and encourages
employees special talents.
5. It will be better if the management provides incentives to employees so it will boost in
their morale and productivity.
6. Supervisors should maintain coordinal relationship with workers and offers recognitions of
the employee efforts and provide needed guidance to workers.
7. It will be better if management provide performance and potential appraisal in regularly.
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8. The management should provide opportunities for career development.
9. It will better if management given performance awards to employees.
Chapter 7
Conclusion
Morale is psychological concept. Morale is not a cause but rather the effect or result of many
going awry. Morale drifters from person to person, industry to industry, level of education
age, nature of work etc. Morale may be range from very high to very low.
By this study it is clear that various faction which influences morale and productivity of the
employees each as Social Security measures, welfare facilities, salary status, Bonus, heath
condition, shift system and recognition of work are getting much importance.
To conclude employee morale plays very important role in every organization. Good
employee morale helps to success of the organization. Unless an employee has poor morale if
always a possibility of employee disharmony and also affect smooth running of the
organization.
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Chapter 8
Annexure
A Study on Employee Morale with Special reference in Kanara Wood Industries.
Part-A
Personal Details
1. Name
2. Age
3. Marital Status
4. Qualification
5. Department
6. Year of Experience
Part-B
1. Are you happy working in this company?
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a) Very happy b) Happy c) Not happy
2. Are you happy in your job?
a) Very happy b) Happy c) Not happy
3. How is working environment in this company?
a) Good b) Satisfactory c) Not Satisfactory
4. Are you happy with the working hours?
a) Very happy b) Happy c) Not happy
5. How do you find the working condition in your work place?
a) Good b) Satisfactory c) Not Satisfactory
6. How is your relationship with the employers?
a) Good b) Satisfactory c) Not Satisfactory
7. Does your management encourages in over all development of the employees?
a) Yes b) No
8. Do you felt that your company take care of your health and security as
per company law?
a) Yes b) No
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9. What is your opinion about safety and welfare measures provided to this
Company?
a) Good b) Satisfactory c) Not Satisfactory
10. What do you think about the leaves and holidays provided in this company?
a) Good b) Satisfactory c) Not Satisfactory
11. Do you have heavy workload in this company?
a) Yes b) No
12. Is management and employees are allowed to talk freely?
a) Yes b) No
13. How is your relationship with the fellow workers?
a) Good b) Satisfactory c) Not Satisfactory
14. What is your opinion about supervisor?
a) Motivator b) Not supervise well c) Rude
15. How is your relation with staffs of other department?
a) Good b) Satisfactory c) Not Satisfactory
16. Does your supervisor encourage your special talent?
a) Yes b) No
17. What do you think of your job?
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a) Like it b) Can't say c) No
18. Do you fell that all are satisfied with each other?
a) Yes b) Cant Say c) No
19. Do you have job security in your company?
a) Yes b) Cant Say c) No
20. What is your opinion about shift system in this company?
a) Good b) Satisfactory c) Not Satisfactory
21. Does your supervisor appreciate, when you fulfill the work?
a) Yes b) No
22. Do you find the rules and regulation of the company difficult to follow?
a) Yes b) Cant Say c) No
23. Do you feel that you have and reached a satisfied level of your wants through this
job?
a) Yes b) No
24. Do you feel your morale is directly influence on production?
a) Yes b) No c) No idea.
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Chapter 9
Bibliography
1. Personnel Management : C.B. Memoria
2. Industrial Psychology : P.K. Ghosh & M.B. Ghorpada
3. Personnel and Human Resource Management : P. Subba Rao
4. Principle and practice of Management : Dr. J.N. Chabra
5. Internet Sources