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Below are some sample statements from our basic 70-statement employee satisfaction survey.We survey 10 critical areas of your organization: Working Conditions; Training; Supervision;

Job Satisfaction; Company Pride; Compensation and Benefits; Advancement; Communications;Work Relations; and Top Management. Custom categories can, of course, be added to the

employee engagement survey questionnaire. Our survey includes comprehensive reporting and

our proprietary third party intervention risk factors to identify employee morale issues.

Employees rate 70 employee engagement statements on a 7-point Likert scale. Each category is

represented by 7 different statements, to ensure that statement wording does not effect thevalidity of the employee satisfaction survey results. Statements are worded carefully to ensure

maximum precision and ease of understanding by most work populations. Survey administrationis normally complete in about 20 minutes.

Statementstrongly 

disagree 

strongly 

agree 

My work area is neat and clean. 1 2 3 4 5 6 7

My present job makes good use of my skills and abilities.

1 2 3 4 5 6 7

I am proud to be an employee here. 1 2 3 4 5 6 7

The benefits offered here are fair 

and reasonable when compared tosimilar employers in this area.

1 2 3 4 5 6 7

The most capable employees are

always the ones selected for  promotions.

1 2 3 4 5 6 7

When assigned work I¶ve never done before, I get the necessary

instructions to do a good job.

1 2 3 4 5 6 7

Generally speaking, my immediatesupervisor is doing a good job.

1 2 3 4 5 6 7

Communications from topmanagement are adequate for me to

know what is going on in theorganization.

1 2 3 4 5 6 7

The people here are pleasant and

cooperative to work with.1 2 3 4 5 6 7

Today this organization is headed in

the right direction to be successful.

1 2 3 4 5 6 7

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Employee Morale Survey Design

Obtain valuable employee feedback with employee morale surveys from Infosurv. We begin the process by designing a customized employee morale survey for your organization, or taking your 

existing survey and preparing it to be administered via the Internet, telephone, fax, or paper.

Infosurv offers questionnaire design consultation services standard to all clients, and reviews allemployee morale survey instruments to assure validity, reliability, and bias reduction.

We have years of employee research experience and expertise and can help you compose a

highly relevant survey instrument that will yield sound and valid conclusions while achieving themaximum survey response rate possible.

As an optional service, one of our experienced PhD level researchers can work interactively with

the client to create an employee morale survey questionnaire ³from scratch´ tailored specificallyto their information needs and strategic objectives. Alternatively, we can begin with one of our 

 professionally- designed employee morale survey templates and then work interactively with the

client to customize the survey to their specific needs.

Employee opinion surveys cover nearly every factor that affects employee motivation and

retention, including:

y  Overall satisfaction

y  Corporate culturey  Supervisor relations

y  Trainingy  Pay and benefits

y  Work environmenty  Communications

Our standard employee morale surveys are comprehensively designed to identify and isolate

key independent and dependent variables.

Independent Variables  Dependent Variables 

Supervisor relations Overall satisfaction

Pay & benefits Likelihood to recommend

Work environment Likelihood to stay

Corporate communications Employee loyalty

Our in-house research shows that employee attitudes and opinions are a better predictor of 

future employee behavior than past behavior. Our employee morale surveys are specifically

designed to accurately measure attitudes that affect real business metrics, like employee retentionrates and turnover.

Infosurv utilizes rigorous research methodologies to assure the reliability and effectiveness of all

of our employee morale surveys. Various technically advanced features can be built into our 

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online surveys to assure a smoother operation and more complete survey results, including page-level branching logic to assure respondents are shown only relevant items, response verification

to assure all required questions are completed, and a save-and-resume feature to allow users tosave and later resume a partially completed survey.

For more detail regarding these and other unique survey design services and technical featuresthat we offer, please request a free copy of our brochure.

Employee Morale Survey Administration

Once the employee morale survey design phase is complete, Infosurv will consult with you to

determine the best security level, incentives, deadlines, and respondent notification method for your particular project. We will help you with every decision along the way, applying our 

experience and expertise to make the process as easy and stress-free as possible.

We have developed propriety methods to protect the security of your employee morale survey

while still maintaining respondent anonymity when required. Using our unique Personal AccessCode (PAC) system, we can virtually guarantee against duplicate or unauthorized responses,while maintaining 100% respondent anonymity when necessary.

Using our unique method, clients are protected against duplicate or unauthorized surveyresponses. Meanwhile, Infosurv protects employee anonymity by stripping response data of allidentifying information, including Personal Access Codes, before passing along survey results to

the client.

Over the years, we¶ve identified various techniques to maximize survey response rates andeffectiveness. Our proprietary survey methodology includes an introductory memo from the

client CEO, carefully worded survey invitations, incentives, timed reminders, and touch-point

management to avoid ³over surveying.´

For online employee morale surveys, we send a personalized email invitation to each employee

with simple directions how to access and complete the survey. Embedded in each survey link may be respondents¶ unique Personal Access Code (PAC) and/or demographic data. This means

that when the respondent clicks on their link to access the survey, we can automatically identifythem, validate their responses, and even assign them to a specific demographic subgroup for 

analysis.

Infosurv offers a number of unique services designed to help our clients achieve the maximum

survey response rate possible, including personalized email reminders to uncompleted

respondents.

Clients can track the results of their survey in real-time throughout the survey administration

 period. Our secure real-time, 24/7 reports menu allows clients to login via a secure link and viewtheir current survey response rate, review preliminary results, and even download an updated raw

data file.

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For more detail regarding these and other unique survey administration services and technicalfeatures that we offer, please request a free copy of our brochure.

Employee Morale Survey Analysis

Employee opinion survey results data is useless without insightful analysis. Our in-house dataanalysis staff and senior PhD level researchers are trained to turn your raw survey responses into

meaningful and actionable conclusions. We carry a range of survey analysis packages to matchevery need and budget.

Our standard computer-generated analysis reports are designed to provide a variety of statistical,

graphical and verbatim results summaries. All of our reports can be ³cut´ by respondentsubgroups or time periods.

For clients requiring a more robust analysis solution, we offer the professionally-designed,

customized Infosurv Insights Report. This report includes a number of proprietary analysis

features as outlined in our brochure. Infosurv can provide survey benchmarking againstnormative data for an additional fee. We also offer a variety of custom analysis solutionsincluding banner reports, custom Excel spreadsheet reports, etc.

Customized Analysis Of Your Employee Opinion Survey 

In addition to the options outlined above, we offer a variety of custom analysis solutions

including banner reports, custom Excel spreadsheet reports, significance testing, manual codingof qualitative responses, and other special requests.

For more detail regarding the various analysis packages that we offer, please request a free copyof our brochure.