Employee Ideas in Organization
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Transcript of Employee Ideas in Organization
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HOW TOIMPLEMENT
|EMPLOYEE IDEAS}IN AN
ORGANIZATION
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WE EXPLOREWhat is an Employee Suggestion Program?
Creating an Employee Suggestion Program Kinds of Employee Suggestion Programs
Live examples
Real world picture
Benefits of Employee Suggestion Program
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|EVERY
REALLY NEW
IDEA LOOKSCRAZYAT
FIRST}
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WHAT IS ANEMPLOYEE
SUGGESTION
PROGRAM ?
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Employee suggestion program is a program thatprovides employees with an opportunity to be
rewarded for innovative and creative ideas in anorganization.
Employee suggestion programs offer an
organization a distinct competitive advantagewith their many benefits including cost savings,increased revenues, decreased waste, improvedquality, safety, customer service, improvedcorporate culture, employee motivation and
employee satisfaction.
Employee suggestion systems have been inexistence for over one hundred years in one form
or another.
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CREATING ANEMPLOYEE
SUGGESTION
PROGRAMu
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ENCOURAGE EMPLOYEES TO OFFERSUGGESTION:
Dont impose any rules.
Welcome suggestions through any medium.
OFFER POSITIVE FEEDBACK:
Acknowledge the employees who offer theirsuggestions irrespective of whether you like them
or not.Positive reinforcement will keep thoughts flowing,
and good suggestions will definitely come up.
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REACT QUICKLY:
Respond to the suggestion fairly quickly.
Employee could interpret your silence as a negative,thinking that perhaps his idea was no good.
REWARD THE BEST SUGGESTION:
If an employee suggestion turns into big savings orlands a new client for you, offer a tangible thanks ofsome sort.
This motivates other employees as well toparticipate.
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KINDSOF
EMPLOYEE
SUGGESTIONPROGRAMS
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SUGGESTION BOXIts a physical box with a slot in the top situated in
a building in which people could physically drop
in their suggestions into it.
Ideas submitted in the box are periodicallyreviewed by the organization.
The organization implements the ideas which itfinds to be profitable for itself.
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But why do suggestion box fails as an effectivetool?
Employees have learned most suggestions just
sit in the box and go unanswered.
There is no infrastructure in place to evaluateand implement the ideas, most of the
suggestions withered and died along with theattitudes and trust of his employees.
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IDEAS BANKAn ideas bank is a website where people post,
exchange, discuss, and polish new ideas.
Ideas banks are used for the purpose ofdeveloping new inventions or technologies
Corporations have installed internal ideas banksto gather the input from their employees andimprove their ideation process.
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E-DEASAn idea tracker software keeps tracks of all the
ideas submitted to the organization.
The administration uses the software to access theinformation and implement them in theorganization to benefit the company.
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LIVE
EXAMPLESu
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RLI INSURANCE:
The 291 employees at this Peoria, RLI insurancecompany came up with 1,319 new ideas in one year.One employee came up with 49 new ideas.
Another employee's new ideas saved the company
$145,000.
TOYOTA:
Toyota employees in Japan average more than one
new idea per week across the whole workforce.(Source: HR Briefing, May 10, 1995).
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JOHNSON CONTROLS:
The 230 employees in this Georgetown, KY., auto-parts factory generated 631 new ideas in 1995. Eachof the employees came up with 30 new ideas inone month, alone.
FORD MOTORS:
In one 3-week campaign in 1996, Ford workers and
engineers in Chicago and Atlanta came up withnew ideas that will save Ford Motor Co. more than$73-million a year.
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BUT MANY
COMPANIES FAIL TOINCORPORATE
EMPLOYEE IDEASu
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Capturing employees ideas andsuggestions improves employee
motivation, creating a more
satisfying and productive workenvironment.
Yet companies ignore the untappedresource of their employees.
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DATA SUGGESTS:y Just 41% of employees think their senior management
supports new ideas and new ways of doing things
y Just 37% of employees think senior management triesto be visible and accessible to employees
y A whopping 60% of employees think theirorganization's employee suggestion program does notexist or is ineffective.
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BENEFITS OF
EMPLOYEESUGGESTION
PROGRAMSu
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Improved customer satisfaction. Creates a feeling of empowerment in the minds of
the employees.
Improves job satisfaction.
Captures hundreds of new ideas from variouswalks of life.
Improves motivation and employee morale.
Creates a positive and healthy work environment.
Results derived pay the cost of using such aprogram.
Hence, low risk and high pay off.