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Employee Engagement: Fluffy Nonsense or Mission Critical?

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Presenters

Kim CarlsonAmbassador

Heidi Farris VP, Marketing

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Why focus on engaging employees?

Employee engagement is often attributed to an employee’s emotional attachment to their job. This attachment, whether positive or negative, affects the quality of effort put forth at work. Thus, impacting the employee’s contribution to the company.

Every employee’s part in the organization ultimately drives performance outcomes and affects the bottom line.

Empowering employee engagement is crucial in an organization in order to maximize overall performance.

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Employee Engagement

Full EngagementDisengaged or Less Engaged

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What happens when you have low engagement?

Lower productivity The disengaged employee loses an average of 14.1 days a year to lost productivity

High turnover 40% of disengaged employees said they are likely to leave their employer within the next two years

Negative financial impact on the company (lower returns, lower revenue)

Based on a 500 person company, fully disengaged employees cost a company $960,000 annually

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What happens when you have low engagement?

Employee turnover causes U.S. businesses to lose $11 billion annually

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Poll Question

How much do you think disengaged employees costs US businesses in total on an annual basis?

A. $350 Billion B. $100 BillionC. $50 BillionD. $30 Billion

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Why you should keep engagement aligned with

business goals

Aligning with business goals helps to justify pushing your initiative.

Securing executive sponsorship will motivate other business units to come online and support your goal.

Without a greater aligned purpose, your efforts will usually fall flat and fail due to poor adoption.

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Why you should keep engagement aligned with

business goals

U.S. Businesses invest $125 billion per year in employee learning and training.

Why not align your employee engagement initiatives with and in support of this type of budget?

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How does gamification fit in?

Gamification taps into humans natural needs for achievement, reward, recognition, competition, etc.

Psychological triggers that cause people to take action, stay motivated and actively engaged

Encourages employees to maximize their full potential

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How do proven gamification strategies create healthy

competition and increase engagement?

Gamification strategies are aimed at achieving an organizational goal

Competition motivates people to become active – keep people on their toes

Inspire innovation Causes an increase in morale, engagement

and productivity Easy to acknowledge contributions

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Traditional In-Person CompetitionIn-Person GamesEmployee of the Month

Physical Feats

Technology-Based

Achievement ContestsOnline Interaction Benchmarks

Traditional versus Technology Gamification

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Poll Question

What kinds of engagement are you using today?

A. Traditional B. Technology-basedC. BothD. Neither

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Understanding the spectrum of engagement

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How do you identify an engaged worker?

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Which proven strategies help supercharge

engagement practices?

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Poll Question

Do you think you have an engagement issue in your organization?

A. Yes B. NoC. MaybeD. I don’t know

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Leveraging data to justify engagement

programs

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Leveraging data to justify engagement

programs

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Prove your results impact your bottom line

Only 1:5 employees engaged on the job That engaged employee recommends their

products and services 78% of the time while disengaged employees only recommend 13%.

Improving this 1:5 ratio to 4:5…

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Resources

http://visual.ly/importance-employee-engagement 

http://www.forbes.com/sites/kevinkruse/2012/06/22/employee-engagement-what-and-why/

http://www.slideshare.net/tonaval/enterprise-gamification-15803781

http://business journal.gallup.com/content/159851/three-strategies-making-employee-engagement-stick.aspx?

http://www.bunchball.com/products/gamificationhttp://employeeengagement.com/2011/09/towers-perrin-employee-engagement/

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