Employee empowerment
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Transcript of Employee empowerment
A Presentation on
EMPLOYEE EMPOWERMENT
For the subject of: Presented By:Human Resource Development Harshul Nagpal mba - 855 Roll No. – 50
Institute of Management Studies,Kurukshetra University, Kurukshetra.
Meaning
Power is a tool to pass on to those who work on organization’s behalf.
“To empower,” means to enable, to allow or to permit, and can be conceived as both self-initiated and initiated by others.
Empowerment is the process of enabling employees to set their own work-related goals, make decisions and solve problems within their spheres of responsibility and authority.
Need of Empowerment
• Time to respond is much shorter today.
• First line employees must make many decisions.
• There is great-untapped potential.• Employees feel much more control
over their lives.• Empowered people do not feel like
victims.
Definitions
“Empowerment is the process of sharing power with employees”.
Bateman & Snell: 2003
“Employee Empowerment predominantly about encouraging front-line staff to solve customer problems on the spot, without constant recourse to management approval”.
Goldsmith et al: 1997
Ways of Employee Empowerment
• Express confidence in employees’ abilities.
• Hold high expectations concerning their performance.
• Allow employees to participate in the decision-making process.
• Allow employees freedom and autonomy in how they perform their jobs.
• Use position power in a positive way and limit the use of coercive power.
• Set inspirational and managerial goals for employees.
Significance of Empowerment
• Enhances beliefs of employees that they are influential contributors to the organizational success.
• Employees perceive meaning in work.
• Employees feel competent.• Employees derive a sense of self-
determination.• Employees believe that they have
an impact on important decisions.
Pre-requisites of Employee Empowerment
• Involvement• Quick decision-making• Solving complex problems• 360-degree Feedback• Variable Rewards with some Group
Component• Error Tolerance• Enhanced Communication• Generalists Managers and Employees• Trust and Support of Management
Process of Employee Empowerment
Characteristics of Empowered Employees
• Sense of Self-Determination
• Sense of Meaning
• Sense of Competence
• Sense of Impact