Empirical Studies Related to Tfq Mode1
Transcript of Empirical Studies Related to Tfq Mode1
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EMPIRICAL STUDIES RELATED TO TFQ MODEL
This dimension comprises both the sensory food quality dimension of Steenkamp, Wierenga,
and Meulenberg (198! and the taste and appearance food dimension of "runert et al# (199!#
The philosophy of hedonism argues that pleasure is the only intrinsic good and that the main
goal of the human e$istence is to ma$imi%e the pleasure# The hedonic quality dimension of food
include appearance, smell, and taste# Taste is one of the ma&or criteria for e'aluating food
products# esearchers claim that taste and pleasure are some of the most important predictors of
food choice (oininen, )*hteenm*ki, + Tuorila, 1999!#
n order to make food choice the consumer has to ha'e e$pectations about the hedonic quality
of a food product# This is so, because the hedonic quality is an e$perience aspect of food and
taste especially can only be ascertained after eating#
-$pectations can be formed on the base of a'ailable cues or information at the time of
purchase (.lson + /acoby, 190!# 2or e$ample, price, packaging, purchasing surroundings and
others are all cues that help consumers form e$pectations of taste# .r e$pectations can be based
on pre'ious e$perience 3ith the product or if the product is branded and the brand is kno3n#
The follo3ing section 3ill look at the formation of quality e$pectations in regard to the
hedonic dimension and ho3 e$pectations are related to e$perience# The presented studies look
into ho3 consumers use intrinsic and e$trinsic quality cues in order to form e$pected quality
about a food product# .ne thing is clear in the food domain that quality dimensions and applied
quality cues are idiosyncratic to the product category in'estigated#
n order to make purchase decisions, consumers ha'e to form quality e$pectations# They infer
quality through the use of cues# -$pectations influence the hedonic e'aluations of stimuli by
producing either contrast or assimilation(4ellner, Strickhouser, + Torno3, 556!# 7ontrast is the
shift in hedonic ratings of the stimulus in the direction counter to the e$pectation# ssimilation is
the shift in hedonic ratings of the stimulus in the direction of the e$pectation# epending on a
number of factors including the strength and certainty of the participant:s e$pectations and the
social pressures that are present in the e$perimental setting, the participant 3ill either e$perience
contrast or assimilation 3hen rating the quality of food#
esearchers ha'e concluded that consumers choose meat based on intrinsic e$perience and
search attributes like tenderness, leanness, &uiciness, freshness, and the anticipated taste and
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nutritional 'alue, 3hich are inferred from the 'isual appearance of a particular cut of meat
(;rystallis, 7hryssochoidis, + Scholderer, 550!# The most important factors contributing to the
3ay consumers percei'e quality at the point of purchase according to the appearance of the meat
are color, 'isible fat (Tri&p + Steenkamp, 199!, and marbling (