Empathy map

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Nichole Teixeira's Empathy Map

Transcript of Empathy map

  • 1. 23 Female Collegegraduate Professional Soon-to-begraduatestudent EmpathyMap NicholeTeixeira

2. Say 1."I'morganized,hardworking,ateamplayer,dedicatedandcaring." 2."I'minterestedinworkingwithrefugeeandasylumwomenwhosufferedgenderedviolence, especiallyviapolicyonalargerscaleorworkingwiththewomenone-on-one." 3."Myextracurricularactivities[duringundergrad]taughtmealotofskillsthathavehelpedme aftergraduation." 4."Ididntwanttogobacktoschoolrightaway[afterundergrad].Iwasoverwhelmedwithand4."Ididntwanttogobacktoschoolrightaway[afterundergrad].Iwasoverwhelmedwithand wantedtotrysomethingnewandreallydifferent." 5."ThegreatestchallengeIfacedaftergraduatingandvolunteeringinGuatemalawasallowing myselftodisconnectfromothers,particularlyfromsocialmedianetworks.IfeltlikeIcreated moregenuinerelationshipswithoutsocialmedia." 6."Iwishmyuniversityofferedalternativecareerservicesforstudentswhowanttotaketime off,volunteerorseekjobsthataren'tinthecorporatesector." 7."It'sgoingtobedifficulttotransitionbacktoschoolsinceItooktwoyearsoff."7."It'sgoingtobedifficulttotransitionbacktoschoolsinceItooktwoyearsoff." 8."Imabigproponentoftakingtimeoffbetweenschoolandworkorundergradandgrad school.Peopleshouldfigureoutwhattheyreallywanttodoandweightheiroptions." 3. Think 1.Theschool-to-work/work-to-schooltransitionisoftenveryrushed. Peopleshouldtaketimeofftofigureoutwhattheyreallywant. 2.Studentsobtaineducation,skillsandexperiencethroughextra curricularactivities. 3.Peopleshouldtrytogaindifferentexperiencesandlearnnew thingsoutsideoftheschool/worksetting. 4.Socialmedialendsitselftosuperficialrelationships.One-on-one4.Socialmedialendsitselftosuperficialrelationships.One-on-one interactionisneededfordeeperconnections. 5.Thework-to-schooltransitionisdifficultandrequiresself-care. 4. Feel 1.Feelsconfidentinherskillstotakeonajoborreturntoschoolinthefall 2.Wantstofocusonherstudiesmorethanextracurricularactivities (doesntwanttobeoverwhelmed) 3.Prefersdeeperconnectionswithpeopleoversuperficialones (i.e.onlybeingfriendsonFacebook) 4.Feelsrefreshedandpreparedforschoolaftertakingtimeoff 5. ProblemStatement Stakeholder Anorganized,caring,dedicated, hardworking,degree-holding programadministratorwhoisable toworkinteams Need needsbetterwaytobalanceher timebetweenacademicsand extracurricularactivities Insight becauseshewantstodowellin graduateschoolwhilestillremaining involvedintheissuesshecaresabout.