Emotional Intelligence Recovery Class
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Transcript of Emotional Intelligence Recovery Class
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Anyone can be angrythat is easy. But to be
angry with the right person, to the right degree, atthe right time, for the right purpose, and in theright way that is not easy.
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Emotional Intelligence
Emotional Intelligence is theability of an individual todeal successfully with other
people , to manage onesself, motivate other people,understand one's ownfeelings and appropriatelyrespond to the everydayenvironment
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Emotional Intelligence
In Working with EmotionalIntelligence,author DanielGoleman defines EI in theworkplace as the ability of
employees to recognise: Their own feelings
The feelings of others
What motivates them
How to manage theiremotions, both inthemselves and inrelationships with others
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Emotional Intelligence
Doesn't mean being soft it means being intelligentabout emotions a different way of being smart.
Ability to acquire and apply knowledge from youremotions and the emotions of others.
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Importance
Emotional Intelligence is very important for managers.
E.Q. predicts higher work performance three times betterthan I.Q. Prediction range varies between 1545%
Leadership is largely an emotional intelligence.
Two-thirds of workers say communication problems arethe leading cause preventing them from doing their bestwork.
E.Q. is one of the best predictors of divorce and marital
satisfaction
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CONTD..
EQ scores help predict: Academic drop out
Ability to cope with severe medical condition
Aggression in the work place
Suicide attempts
Ability to recover from mental illness
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CONTD..
Over the past two decades, children have become more: Depressed and lonely
Impulsive and disobedient
Nervous, prone to worry, and irritable
Prone to eating disorders
What are some possible causes? Parents have less free-time with their children
Less relatives in childrens lives these days
Both parents often work
There is more TV watching and computer game playing One learns EQ from a social life, which has been decreasing.
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EMOTIONS AND THEIR BLENDS
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Examples of Use Of Emotions:
She is too sensitive.
He takes everything too personally.
He is jealous of his colleagues.
My boss is always in a hostile mood.
She does not understand the feelings of others.
The HOD blurts things out without thinking of others.
Nobody understands/listens to me.
The management is way out of touch with employees emotions.
Why does it happen with me only in life.
I am always nice with the people around me.
The above statements refer to various emotions we experience inour day to day life.
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IQ v/s EQ(Intelligence Quotient v/s Emotional Quotient)
The research shows
that IQ can help you to
be successful to theextent of 20 percent
only in life. The rest of
80 percent success
depends on your EQ.
80%
EQ
20%
IQ
