Emotional Intelligence - Course Overview · Emotional intelligence refers to the capability to...

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2 Course Overview | Emotional Intelligence | onlineacademy.co.za

CERTIFICATE IN

EMOTIONAL INTELLIGENCE

Emotional intelligence refers to the capability to recognise your own emotions and also those of others. It means to differentiate between different feelings and to label them appropriately, to use emotional information to guide thinking and behaviour, and to manage and adjust emotions to adapt to your surroundings or to achieve your goals.

WHAT YOU WILL LEARN:

0102

The Role of Emotions in Behaviour

Introduction to Emotional Intelligence

03 Developing Self-Regulation

Course Overview | Emotional Intelligence | onlineacademy.co.za 3

COURSE DURATION

HOUR MODULES

MODULES

HOURS

133

The phrase ‘soft skills’ is often used to describe the skills which characterise relationships and other people, or how you approach interactions.

For many people, the so-called soft skills are often some of the most diffi cult skills to develop. Job-re-lated expertise (hard skills) are essential in any profession. However, over the last 10 years, under-standing has grown that perhaps soft skills may ul-timately be more important in determining levels of success.

Hard skills are a basic minimum necessity in order to operate in a particular workplace. Whether or not you are successful in your career may depend on how developed your soft skills are.

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Please take note that these hours are only estimated times.

Our online courses and workshop training for continuing professional development, written by professionals for professionals and involving thoughtful online interaction with your peers, go a long way towards resolving issues.

The most significant advantage of self-study is the independence it offers. Studying alone allows delegates to concentrate and focus on their studies at their highest level.


EMOTIONAL INTELLIGENCE

WHAT YOU WILL LEARN

• Understand the theories on emotions

• Know the difference between the emotional and rational mind

• Recognise the difference between emotion, moods and temperament

• Develop a deeper understanding of your own feelings

• Understand the relationship between thoughts and feelings

• Understand the concept of emotional intelligence

• Know the benefi ts of emotional intelligence

• Understand the concept of self-awareness

• Develop self-awareness skills

• Understand the concept of self-regulation

• Understand what creates emotions

• Develop emotional self-regulation skills, including self-control

• Learn to express and communicate emotions appropriately


WHO SHOULD DO THISCOURSE?

• Persons who want to learn about theories on emotions.

• People who want to develop a deeper understanding of their own feelings.

• Persons who want to learn to understand the emotions of others.

• People who want to learn how to express and communicate emotions appropriately.

This short course is designed for the following audience:

For this short course, it is advisable that you have the following experience/knowledge:

• Learners with limited knowledge on the subject.

• Learners with 1-2 years’ workplace experience.

• Learners with fundamental skills.


WHAT YOU WILL LEARNE M O T I O N A L I N T E L L I G E N C E

01THE ROLE OF EMOTIONS IN BEHAVIOUR

Emotions can bring about new levels of daring and new levels of exertion, largely due to the release of adrenaline into the bloodstream. Emotions can remind us of recurring or essential physiological and psychological needs which we may otherwise have lost sight of in the activity of the moment.

02INTRODUCTION TO EMOTIONAL INTELLIGENCE

Emotional intelligence is about learning to better understand our own emotions as well as emotions of those around us while fi nding the most eff ective way to manage how we react to them. Emotional intelligence can be learnt and improved by acquiring the skills and applying them to social situations.

03DEVELOPING SELF-REGULATION

We take facts and add meaning to it. This meaning gives rise to our emotions. Self-management involves handling our emotions so that they facilitate rather than interfere. It involves things like self-control, trustworthiness, conscientiousness, adaptability, achievement orientation and initiative.


THE BENEFITS OF

ONLINE SKILLS DEVELOPMENT

Forget about attending classes for hours, sitting in an uncomfortable chair, and suffering from back pain by the end of the day. You will not be bound to physical class sessions when you opt for online education. All learning materials are provided online, so you’ll easily access them from the comfort of your office or home.

COMFORT

A self-paced system enables learners to make progress with a rhythm that suits them. This does not require attending live sessions; you can access the materials at any time that works for you. If you have to work or take care of your home and children during the day, you can study at night. That’s an advantage the traditional educational system cannot beat.

SELF-PACED LEARNING

The fact that online programs are cheaper when compared to the ones held in a traditional campus setting is enough to convince you to consider them. The average tuition for online courses depends on multiple factors, so it varies from one program to another. Note, free courses don’t usually come with a certificate of completion.

LOWER COSTS

It doesn’t matter where your career stands at this moment; completed programs will always look good on your résumé. It will show potential employers that you’re committed to learning and that you’re eager to obtain more knowledge and new skills. You will certainly become a better candidate for a job promotion.

IMPRESSIVE RÉSUMÉ


Course level: 02Study fi eld: Personal SkillsCourse cost: R875.00 incl. VAT

Course level: 02Study fi eld: Personal SkillsCourse cost: R275.00 incl. VAT

COMING SOON AVAILABLE NOW

Have you considered asking your boss to pay? Currently, over a quarter of our learners report that their employer has paid for their course.

Look at our Corporate Package that offers access to ALL OUR COURSES at a fraction of the individual price. Visit www.onlineacademy.co.za to fi nd out more or contact us at [email protected]

R450.00 including VAT

Pay less with the corporate solution

COURSE COST

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