Emotional Intelligence:a Bluffer’s guide

impress your friends…

Ian Bartlett19th October 2016

How did we get here?...Pl

ato:

“all l

earn

ing

has a

n em

otion

al

base

”19

00: A

lfred

Bi

net -

IQ19

20: T

horn

dike

Socia

l In

tellig

ence

1940

: Wec

hsle

rIQ

test

s19

83: G

ardn

er“m

ultip

le

inte

lligen

ces”

1988

: Bar

-On

“Em

otion

al

Inte

lligen

ce”

1990

: Sal

ovey

& M

eyer

1995

: Gol

eman

“Why

EQ m

atter

s

mor

e th

an IQ

”19

97:

Bar-O

n EQ

-i

2004

:M

SCEI

T

2003

: Ste

in &

Boo

k

The

EQ E

dge

/EQi

2.0

®20

10:

Neur

o-Sc

ienc

e

What does it look like?

• MRI observation (2010) • Published by Harvard…

What does it look like?

You can’t teach EQ… can you ?Call it… Nowse, Savvy, Experience

• Gut Instincts

• Poise, confidence

• Connect-ability

• Cutting to the Chase

• Following through

Call it… Emotional Intelligence

Self-Perception

Self-Expression

Interpersonal

Decision Making

Stress Management

1: a 25-minute online questionnaire 2 (optional): friends & colleagues

Step 1: the (only) technical part

• EQ-i2.0 – a personal profile • EQ-360o – colleagues’ perspectives

Step 2: the Report(s)

The EQ-i2.0 is composed of 133 items and is self-reporting… Each of the 16 scales is individually scored, as is each of the five realms. Finally a total score is obtained. Rather like an IQ, this ranges up or down from 100.

Step 3: the conversation“…objective feedback and tailored coaching allow the coachee to go further in their goals, and address more of them, far more quickly than they could by working alone.”

You can’t measure this… can you?

Self-Perception

Self-Expression

Interpersonal

Decision Making

Stress Management

You can avoid this… can’t you?

Self-Perception

Self-Expression

Interpersonal

Decision Making

Stress Management

and now, the good news…

Emotionally Intelligent teams share• shared behaviours for overcoming challenges• confidence for the bold moves and the tough moments• continuity to travel together and achieve more

EQ-i2.0® Lencioni: 5 Behaviours of Highly Cohesive Teams™5

Focus on Results4

Accountability

3 Commitment

2 Embracing Conflict

1 Trust

Emotional Intelligence and the Team…

“As difficult as it is to build a cohesive team, it is not complicated."

Patrick Lencioni, The Five Dysfunctions of Teams, 2011

You can avoid this… can’t you?That depends … EQ unlocks IQ …

Founder Successors1 Successors2

My target “verticals”

1. Family / Owner-Managed (“OMBs”) 2. Engineers

My target “verticals”

3. STEM start-ups 4. GPs

Emotional Intelligence:a Bluffer’s guide

impress your friends…

Ian Bartlett19th October 2016