Emotional Competence Model

2011

Matt Kayhoe

Emotional Eyesight

2 Competencies

The World of Relationships

3 Competencies

Self Management

3 Competencies

Our ability to have positive and practical perceptual filters to shape our attitude about our lives, and our beliefs about ourselves.

Our ability to interact effectively with others, in the short and long term.

Our ability to understand and use emotion.

Three Competency Sets, Eight Competencies

1. Self Perception

Emotional Eyesight

To respect and accurately assess yourself, and to achieve your potential

Contribution

• Know one’s strengths and limits

• Appropriate, achievable career goals

• Healthy personal motives

If Underdeveloped or Underutilized

• Missed opportunity to achieve

• Passivity; inauthentic humility

• Pessimistic; an energy drain for all

If Too Highly Developed, Not Regulated

Overreaching Arrogance Individualism3

To be positive and to find the brighter side, and to be happy, content

Contribution

• Self-fulfilling prophecy; seeing the upside creates more upside

• Brings energy and hope

• Attractive person to have around

If Underdeveloped or Underutilized

• Lack of compelling vision, goals

• Uninspiring style; lackluster performance

If Too Highly Developed, Not Regulated

• Rose colored glasses; perceived as unrealistic

• Others may feel inadequate; comparatively ‘moody’

2. Outlook

4

1. Self Perception

Emotional Eyesight

To assess and respect yourself, and to achieve your potential

To constructively express oneself and to be self reliant and independent

Contribution

• Can speak up for oneself appropriately

• Can come up with and carry ideas through

• Can express inner drive for achievement

If Underdeveloped or Underutilized

• Passivity, less achievement

• Prone to group-think and seeking approval

If Too Highly Developed, Not Regulated

• Perception as egocentric/arrogant

• Brusque communication; not able to join teams or creative dialogue

3. Taking Care of Me

Concern for You

The World of Relationships

5

The World of Relationships

To understand how others feel, and be a good team member

4. Concern for You

6

3. Taking Care of Me

The World of Relationships

To constructively express oneself and to be self reliant and independent

Contribution

• Essential for communications, listening

• Essential to cooperation, group membership

• Mesh own goals with those of others

If Underdeveloped or Underutilized

• Insensitive, unconcerned

• “Bull in a China Shop”

If Too Highly Developed, Not Regulated

• Unable to ask for help; always putting others first

• Contribute to group think

The World of Relationships

To understand how others feel, and be a good team member

9. Interp. Relationship

7

3. Taking Care of Me

The World of Relationships

To constructively express oneself and to be self reliant and independent

Contribution

• Establishment of allies and information sources

• Build support for ideas

• Have a sense of belonging; less loneliness

If Underdeveloped or Underutilized

• Lack of supporters

• Everything is harder to do

If Too Highly Developed, Not Regulated

• Workplace is used to satisfy social needs

• Lack of attention to the work at hand

5. Network To cultivate and maintain a web of relationships

4. Concern for You

6. Emotional Dashboard

Self Management

To be aware of and understand one’s emotions, and validate them externally

Contribution• Opportunity to regulate and harness emotion• Able to read the tea leaves and see the currents

If Underdeveloped or Underutilized• Reactive and/or destructive• Incapable of needed behavioral change

If Too Highly Developed, Not Regulated• Tied up in knots by self awareness• Constant search for consensus

8

6. Emotional Dashboard

Self Management

To be aware of and understand one’s emotions, and validate them externally

Contribution• Adaptable and able to overcome obstacles• Have less baggage, more durable relationships

If Underdeveloped or Underutilized• Rigid, unyielding, and thus unproductive• Loss of relationships

If Too Highly Developed, Not Regulated• Abandon positions too easily• Don’t finish things; conclusions not reached

9

To adapt and adjust to new situations, and solve problems with others

7. Permanent Whitewater

6. Emotional Dashboard

Self Management

To be aware of and understand one’s emotions, and validate them externally

Contribution• Harness emotion for sake of self and organization• Be a settling influence in times of turbulence

If Underdeveloped or Underutilized• Damaging outbursts• Ready-Fire-Aim approach to problems

If Too Highly Developed, Not Regulated• Too “cool under pressure”; potentially alienating• Lack of spontaneity, creative thinking

10

To adapt and adjust to new situations, and solve problems with others

7. Permanent Whitewater

8. In Command

To effectively and constructively manage and control emotions

Self Perception

Outlook

Emotional Eyesight

Taking Care of Me

Concern for You

Network

The World of Relationships

Whitewater

In Command

Emotional Dashboard

Self Management

The Emotional Competency Model

3 Competency Sets

8 Competencies