emloyee satisfaction
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Background of Staff 1. Sex: i. Female □ ii. Male □ 2. Age: ………………….… 3. Marital status i. Single □ ii. Married □ 4. Department: ………………………………………. 5. Educational background: i. MSLC □ ii. G.C.E. ‘O’ Level/SSSCE □ iii. G.C.E. ‘A’ Level □ iv. Diploma □ v. HND □ vi. First Degree □ vii. Second Degree □ vii. PH.D 6. Years of service: …………………………………………………………… Knowledge and awareness of Human Resource Training and Development Policy 8. Does CEPS have Training and Development Policy? i) Yes [ ] ii) No [ ] 9. If yes, has the policy been communicated to you? i) Yes [ ] ii) No [ ] 10. What was the medium used in communicating this to you? i) During recruitment □ ii) Formal briefing □ iii) During promotion □ iv) Seminar □ v) By hear say □ vi) Other (Specify)……………………………………………………………….. 11. How would you rate your understanding of the Human Resource Training and Development policy at CEPS? i) Excellent □ ii) Very good □ iii) Good □ iv) Average □ v) Poor □ 79
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Transcript of emloyee satisfaction
7/29/2019 emloyee satisfaction
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Background of Staff
1. Sex:
i. Female □ ii. Male □
2. Age: ………………….…
3. Marital status
i. Single □ ii. Married □
4. Department: ……………………………………….
5. Educational background:
i. MSLC □ ii. G.C.E. ‘O’ Level/SSSCE □ iii. G.C.E. ‘A’ Level □
iv. Diploma □ v. HND □ vi. First Degree □ vii. Second Degree □
vii. PH.D
6. Years of service: ……………………………………………………………
Knowledge and awareness of Human Resource Training and Development Policy
8. Does CEPS have Training and Development Policy?i) Yes [ ] ii) No [ ]
9. If yes, has the policy been communicated to you?
i) Yes [ ] ii) No [ ]
10. What was the medium used in communicating this to you?
i) During recruitment □ ii) Formal briefing □ iii) During promotion □
iv) Seminar □ v) By hear say □
vi) Other (Specify)………………………………………………………………..
11. How would you rate your understanding of the Human Resource Training and
Development policy at CEPS?
i) Excellent □ ii) Very good □ iii) Good □ iv) Average □ v) Poor □ 79
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C. Human Resource Training and Development Practices at CEPS
12. How often is your performance appraised?
i. Monthly □ ii. Quarterly □ iii. Every six months □ iv. Once a year □
v. Never □ vi. Other (specify)…………………………………………
13. Do you think performance appraisals are used in selecting staff for training?
Yes { } ii. No { }
13b. If ‘No”, what criteria is used in selecting staff for training?
............................................................................................................................................................
......................................................................................................................................
14. Are your views sought on Human Resource Training and Development
programmes at CEPS?
i) Yes [ ] ii) No [ ]
15. Are you aware of the existence of any career development plan for individual
members of staff? i) Yes [ ] ii) No [ ]
16. Do you know whether your job strengths and limitations are documented by your
supervisors? i) Yes [ ] ii) No [ ]
17. Are you aware of any service policy that details job progressions for each staff member with
relevant training? i) Yes [ ] ii) No [ ]
18. Have you been sponsored for further studies during the past five (5) years?
i) Yes [ ] ii) No [ ]
19. How often do you undergo training?
i. Quarterly □ ii. Every six months □
iii. Once a year □ iv. Every two years □
vi. Other (specify)…………………………………………………………
20. How many times have you participated in any of the following training programs in the last 5
years?
None Once Twice Trice Other
•In house – Refresher courses
•In house – conference
•In house – seminars
•Open house – seminars
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•Open house – conference
•CEPS training school
•International training
