emits.esa.intemits.esa.int/emits-doc/ESTEC/AO6586-SOW-ANNEXB.pdf · ESA UNCLASSIFIED – Releasable...

ESA UNCLASSIFIED – Releasable to the Public

Prepared by Paul Doyne Reference EIFM-EIFM-BF-SOW-1024-OPS-ETF Issue 1 Revision 4 Date of Issue 27-08-2010 Status Authorised Document Type SOW Distribution

SOW 6586 ANNEX B.doc

estec

European Space Researchand Technology Centre

Keplerlaan 12201 AZ Noordwijk

The Netherlands T +31 (0)71 565 6565F +31 (0)71 565 6040

www.esa.int

ANNEX B TO THE MAINTENANCE AND GARDENING SERVICES STATEMENT OF WORKS Detailed Technical Requirements


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ANNEX B

Date 27-08-2010 Issue 1 Rev 3

Title Annex B

Issue 1 Revision 3

Author Paul Doyne Date 27-08-2010

Approved by Date

Reason for change Issue Revision Date

Issue 1 Revision 3

Reason for change Date Pages Paragraph(s)


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ANNEX B


Table of contents:

B 01 – Heating, Ventilation & Air Conditioning .......................................................................................11 1.1 GENERAL POINTS...........................................................................................................................................................11 1.1.1 MECHANICAL STIPULATIONS AND STANDARDS...................................................................................................11 1.2 GENERAL LIST OF INSTALLATIONS............................................................................................................................11 1.2.1 SCOPE OF INSTALLATIONS ........................................................................................................................................11 1.2.2 TYPES OF INSTALLATIONS.........................................................................................................................................11 1.2.2.1 HEATING AND COOLING INSTALLATIONS...........................................................................................................11 1.2.2.2 AIR CONDITIONING AND FUME EXTRACTION INSTALLATIONS.................................................................... 12 1.2.2.3 EXCLUSIONS ............................................................................................................................................................. 12 1.2.2.4 PHYSICAL LIMITS OF THE INSTALLATIONS ....................................................................................................... 12 1.2.2.5 CRITICAL SYSTEMS.................................................................................................................................................. 12 1.2.3 SPECIAL PROVISIONS................................................................................................................................................. 13 1.2.3.1 EQUIPMENT PROGRAMMING................................................................................................................................ 13 1.2.3.2 START-UP AND SHUTDOWN .................................................................................................................................. 13 1.3 CONTROL OF FLOWS, PRESSURES AND TEMPERATURES .................................................................................... 13 1.3.1 GENERAL POINTS ....................................................................................................................................................... 13 1.3.2 HOT WATER NETWORK ............................................................................................................................................. 14 1.3.3 CHILLED WATER AND PROCESS COOLING WATER NETWORK ......................................................................... 14 1.3.4 AIR CONDITIONING NETWORKS AND EQUIPMENT ............................................................................................ 14 1.3.5 WATER TREATMENT .................................................................................................................................................. 14 1.3.6 COOLANTS.................................................................................................................................................................... 14 1.3.7 FILTRATION ................................................................................................................................................................. 15 1.3.7.1 SERVICE STICKERS, AHU FILTERS ....................................................................................................................... 15 1.3.7.2 SERVICE STICKERS, COOLING UNITS, AIR CONDITIONERS, INDUCTION UNITS,....................................... 15 1.3.7.3 FILTERS: AIR INTAKE FILTERS ............................................................................................................................. 15 1.3.7.4 FILTERS: COOLING UNITS, AIR CONDITIONERS AND INDUCTION UNITS. .................................................. 15 1.3.7.5 FILTERS: AIR HANDLING UNITS........................................................................................................................... 15 1.3.7.5.1 FRESH AIR.............................................................................................................................................................. 15 1.3.7.5.2 RE-CIRCULATED AIR ........................................................................................................................................... 16 1.3.7.6 ABSOLUTE FILTERS - CLEANROOMS ................................................................................................................... 16 1.3.7.7 FILTER STORAGE ROOM......................................................................................................................................... 16 1.3.8 PROTECTION OF INSTALLATIONS IN THE EVENT OF FREEZING...................................................................... 16 1.3.9 DRAINING THE NETWORKS...................................................................................................................................... 16 1.3.10 RINSING AND SLUDGE REMOVAL ........................................................................................................................... 16 1.3.10.1 GENERAL PROVISION ............................................................................................................................................. 17 1.3.10.2 SPECIAL PROVISIONS.............................................................................................................................................. 17 1.3.10.3 TREATMENT PRODUCTS......................................................................................................................................... 17 1.3.11 NETWORK INSULATION ............................................................................................................................................ 17 1.3.12 BOILER AND CHILLER LOG BOOKS ......................................................................................................................... 17 1.3.13 TEMPORARY HEATING AND COOLING ................................................................................................................... 17 1.4 SPECIFIC RESPONSE AND CORRECTIVE TIME ........................................................................................................ 17 1.4.1 RESPONSE AND TROUBLESHOOTING TIME.......................................................................................................... 17 1.5 SPECIFIC PERFORMANCES AND PENALTIES ........................................................................................................... 18 1.5.1 EXCEEDING RECOVERY TIME OBJECTIVES .......................................................................................................... 18 1.5.2 NON-AVAILABILITY OF CRITICAL EQUIPMENT.................................................................................................... 18


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ANNEX B


1.5.3 TEMPERATURES AND HUMIDITY............................................................................................................................ 18 1.5.3.1 EXISTING INSTALLATIONS ....................................................................................................................................18 1.5.3.1.1 CLIMATE-CONTROLLED ROOMS .......................................................................................................................18 1.5.3.1.2 UNOCCUPIED ROOMS..........................................................................................................................................18 1.5.3.1.3 NEW INSTALLATIONS.......................................................................................................................................... 19 B 02 - HIGH CURRENT INFRASTRUCTURE...........................................................................................20 2 GENERAL POINTS...........................................................................................................................20 2.1 GENERAL LIST OF INSTALLATIONS.......................................................................................................................... 20 2.1.1 SCOPE OF INSTALLATIONS ...................................................................................................................................... 20 2.1.2 TYPES OF INSTALLATION......................................................................................................................................... 20 2.2 EXCLUSIONS .................................................................................................................................................................. 21 2.3 PHYSICAL LIMITS OF THE INSTALLATIONS............................................................................................................. 21 2.4 CRITICAL SYSTEMS ....................................................................................................................................................... 21 2.5 SPECIAL PROVISIONS ...................................................................................................................................................22 2.5.1 MAINTENANCE OF LIGHTING UNITS......................................................................................................................22 2.5.2 BULB REPLACEMENT .................................................................................................................................................22 2.5.3 INSPECTIONS OF THE CONTROL AND PROTECTION SYSTEMS .........................................................................22 2.5.4 POWER CONTROL SYSTEM........................................................................................................................................22 2.5.5 INTERVENTIONS REQUIRING POWER INTERRUPTION......................................................................................22 2.6 SPECIFIC RESPONSE AND CORRECTIVE TIME ........................................................................................................23 2.6.1 RECOVERY TIME OBJECTIVES..................................................................................................................................23 2.7 SPECIFIC PERFORMANCES AND PENALTIES ...........................................................................................................23 2.7.1 EXCEEDING RECOVERY TIME OBJECTIVES ..........................................................................................................23 2.7.2 NON-AVAILABILITY OF CRITICAL EQUIPMENT....................................................................................................23 2.7.3 LIGHTING .....................................................................................................................................................................23 B 03 - LOW CURRENT INFRASTRUCTURE ............................................................................................24 3 GENERAL POINTS...........................................................................................................................24 3.1 GENERAL LIST OF INSTALLATIONS...........................................................................................................................24 3.1.1 SCOPE OF INSTALLATIONS .......................................................................................................................................24 3.2 TYPES OF INSTALLATION ............................................................................................................................................25 3.2.1 SDAS - ALARM REPORTING SYSTEM .......................................................................................................................25 3.2.2 BAS - BUILDING AUTOMATION SYSTEM ................................................................................................................25 3.2.3 ACCESS CONTROL SYSTEM .......................................................................................................................................26 3.2.4 LAN CABLES AND WIRING CENTRES ......................................................................................................................26 3.3 CRITICAL EQUIPMENT .................................................................................................................................................27 3.4 SPECIAL PROVISIONS ...................................................................................................................................................27 3.4.1 ALARM REPORTING SYSTEM....................................................................................................................................27 3.4.2 BUILDING MANAGEMENT SYSTEM (BMS) ............................................................................................................ 28 3.5 CCTV................................................................................................................................................................................ 28 3.5.1 Preventive maintenance organisation ......................................................................................................................... 30 3.5.2 Responsibilities of site contractor................................................................................................................................ 30 3.5.3 Preventive maintenance plan....................................................................................................................................... 30 3.6 SPECIFIC TIMINGS ........................................................................................................................................................ 31 3.6.1 RECOVERY TIME OBJECTIVES.................................................................................................................................. 31 3.6.1.1 Specific RTO for CCTV installations .......................................................................................................................... 31 3.7 PERFORMANCE- BASED RESULTS AND FINANCIAL PENALTIES ......................................................................... 31 3.7.1 EXCEEDING RECOVERY TIME OBJECTIVES .......................................................................................................... 31 B 04 - PLUMBING (WATER, GAS & AIR)................................................................................................32


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ANNEX B


4 GENERAL POINTS...........................................................................................................................32 4.1 GENERAL LIST AND PHYSICAL LIMITS OF THE INSTALLATIONS........................................................................32 4.1.1 SCOPE OF INSTALLATIONS .......................................................................................................................................32 4.2 TYPES OF INSTALLATION ............................................................................................................................................33 4.2.1 COLD AND HOT WATER INSTALLATIONS ..............................................................................................................33 4.2.2 FIRE WATER SYSTEM .................................................................................................................................................33 4.2.3 COMPRESSED AIR .......................................................................................................................................................33 4.2.4 OTHER INSTALLATIONS ............................................................................................................................................34 4.2.5 EXCLUSIONS ................................................................................................................................................................34 4.3 PHYSICAL LIMITS OF THE INSTALLATIONS.............................................................................................................34 4.4 CRITICAL EQUIPMENT .................................................................................................................................................34 4.5 SPECIAL PROVISIONS ...................................................................................................................................................35 4.5.1 CONTROL OF FLOWS, PRESSURES AND TEMPERATURES ..................................................................................35 4.5.2 WATER TREATMENT ..................................................................................................................................................35 4.5.2.1 BEHEERSPLAN..........................................................................................................................................................35 4.5.2.2 LEGIONELLA LOGBOOK..........................................................................................................................................35 4.5.3 PROTECTION OF INSTALLATIONS AGAINST FREEZING......................................................................................35 4.5.4 DRAINING PLUMBING NETWORKS .........................................................................................................................36 4.6 SPECIFIC RESPONSE AND CORRECTIVE TIME ........................................................................................................37 4.6.1 RECOVERY TIME OBJECTIVES..................................................................................................................................37 4.6.2 SPECIFIC PERFORMANCES AND PENALTIES.........................................................................................................37 4.6.2.1 EXCEEDING RECOVERY TIME OBJECTIVES .......................................................................................................37 4.6.3 NON-AVAILABILITY OF CRITICAL EQUIPMENT....................................................................................................37 B 05 - FIRE SAFETY & GAS DETECTION INSTALLATIONS ....................................................................38 5 GENERAL POINTS...........................................................................................................................38 5.1 GENERAL LIST OF INSTALLATIONS.......................................................................................................................... 38 5.1.1 SCOPE OF INSTALLATIONS ...................................................................................................................................... 38 5.1.2 TYPES OF INSTALLATION..........................................................................................................................................39 5.1.2.1 FIRE DETECTION SYSTEM......................................................................................................................................39 5.1.2.2 SAFETY SYSTEM........................................................................................................................................................39 5.1.2.3 AUTOMATIC FIRE EXTINGUISHING SYSTEM .....................................................................................................39 5.1.2.4 EXCLUSIONS ............................................................................................................................................................ 40 5.2 CRITICAL EQUIPMENT ................................................................................................................................................ 40 5.3 SPECIAL PROVISIONS .................................................................................................................................................. 40 5.3.1 QUALIFICATION AND APPROVAL ........................................................................................................................... 40 5.3.2 OVERHAUL OF DETECTORS AND SENSORS.......................................................................................................... 40 5.3.3 TESTS............................................................................................................................................................................ 40 5.3.4 FIRE EMERGENCY INSTRUCTIONS.......................................................................................................................... 41 5.4 SPECIFIC TIMINGS ........................................................................................................................................................ 41 5.4.1 RECOVERY TIME OBJECTIVES.................................................................................................................................. 41 5.5 PERFORMANCE-BASED RESULTS AND FINANCIAL PENALTIES .......................................................................... 41 5.5.1 EXCEEDING RECOVERY TIME OBJECTIVES .......................................................................................................... 41 5.5.2 COMPLIANCE WITH PREVENTIVE MAINTENANCE INTERVALS........................................................................ 41 B 06 - PASSENGER AND GOODS LIFTS..................................................................................................42 6 GENERAL POINTS...........................................................................................................................42 6.1 GENERAL LIST OF INSTALLATIONS...........................................................................................................................42 6.1.1 SCOPE OF INSTALLATIONS .......................................................................................................................................42 6.1.2 DEFINITION OF THE SERVICES................................................................................................................................42


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ANNEX B


6.1.3 EXCLUSIONS ................................................................................................................................................................42 6.2 CRITICAL SYSTEMS .......................................................................................................................................................43 6.3 SPECIAL PROVISIONS ...................................................................................................................................................43 6.3.1 FREEING OF TRAPPED PERSONS.............................................................................................................................43 6.4 SPECIFIC TIMINGS ........................................................................................................................................................43 6.4.1 RECOVERY TIME OBJECTIVES..................................................................................................................................43 6.4.2 RESPONSE TIME FOR FREEING OF TRAPPED PERSONS .....................................................................................43 6.5 PERFORMANCE BASED RESULTS AND INDIVIDUAL PENALTIES ........................................................................43 6.5.1 NON-AVAILABILITY OF CRITICAL EQUIPMENT....................................................................................................43 B 07 - DRAINAGE AND SEWAGE............................................................................................................44 7 GENERAL POINTS...........................................................................................................................44 7.1 SCOPE OF SERVICES .....................................................................................................................................................44 7.2 SCOPE OF INSTALLATIONS..........................................................................................................................................45 7.2.1 TYPES OF INSTALLATIONS........................................................................................................................................45 7.3 EXCLUSIONS ..................................................................................................................................................................45 7.4 PHYSICAL LIMITS OF THE INSTALLATIONS.............................................................................................................45 7.5 CRITICAL EQUIPMENT .................................................................................................................................................45 7.6 SPECIAL PROVISIONS ...................................................................................................................................................46 7.6.1 CLEANING AND CLEARING .......................................................................................................................................46 7.6.2 PUMPING OF FLUIDS..................................................................................................................................................46 7.6.3 PUMPING EQUIPMENT AND MEANS OF TRANSPORT..........................................................................................46 7.6.4 CLEANLINESS OF PREMISES ....................................................................................................................................46 7.6.5 LEGAL OBLIGATIONS .................................................................................................................................................46 7.6.6 TRACEABILITY OF TREATMENTS.............................................................................................................................46 7.6.7 SUPPLIES ......................................................................................................................................................................46 7.7 RECOVERY TIME OBJECTIVES....................................................................................................................................47 7.8 SPECIFIC PERFORMANCES AND PENALTIES ...........................................................................................................47 B 08- AUTOMATIC AND SEMI-AUTOMATIC DOORS, GATES & BARRIERS...........................................48 8 GENERAL POINTS...........................................................................................................................48 8.1 GENERAL LIST OF INSTALLATIONS.......................................................................................................................... 48 8.1.1 SCOPE OF THE INSTALLATIONS.............................................................................................................................. 48 8.1.2 TYPES OF INSTALLATION......................................................................................................................................... 48 8.1.3 EXCLUSIONS ............................................................................................................................................................... 48 8.1.4 PHYSICAL LIMITS OF THE INSTALLATIONS ......................................................................................................... 48 8.2 CRITICAL EQUIPMENT .................................................................................................................................................49 8.3 SPECIAL PROVISIONS ...................................................................................................................................................49 8.3.1 CHECKING AND INSPECTION OF EQUIPMENT .....................................................................................................49 8.4 SPECIFIC RESPONSE AND CORRECTIVE TIME ........................................................................................................49 8.5 SPECIFIC PERFORMANCES and penalties...................................................................................................................49 B 09 - ROOFS..........................................................................................................................................50 9 GENERAL POINTS...........................................................................................................................50 9.1 General Requirements .................................................................................................................................................... 50 9.2 TYPES OF SERVICE ........................................................................................................................................................ 51 9.3 GENERAL LIST OF INSTALLATIONS...........................................................................................................................52 9.3.1 SCOPE OF INSTALLATIONS .......................................................................................................................................52 9.3.2 TYPES OF INSTALLATION..........................................................................................................................................52 9.3.3 EXCLUSIONS ................................................................................................................................................................52 9.3.4 PHYSICAL LIMITS OF THE INSTALLATIONS ..........................................................................................................52


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ANNEX B


9.4 CRITICAL EQUIPMENT .................................................................................................................................................52 9.5 SPECIAL PROVISIONS ...................................................................................................................................................53 9.5.1 FREQUENCY OF INTERVENTIONS ...........................................................................................................................53 9.5.2 Removal and disposal of birds and nests......................................................................................................................53 9.6 TREATMENT PRODUCTS ..............................................................................................................................................53 9.7 INSPECTION REPORT ...................................................................................................................................................53 9.8 ANNUAL REPORT...........................................................................................................................................................54 9.9 RECOVERY TIME OBJECTIVES....................................................................................................................................54 9.10 SPECIFIC PERFORMANCES AND PENALTIES ...........................................................................................................54 9.10.1 TEST CENTRE ROOFS .................................................................................................................................................54 B 10 - MISCELLANEOUS INTERIOR AND FITTING-OUT WORKS..........................................................55 10 GENERAL POINTS...........................................................................................................................55 10.1 GENERAL LIST OF SERVICES.......................................................................................................................................55 10.1.1 TYPE OF SERVICES......................................................................................................................................................55 10.1.2 SCOPE OF SERVICES ...................................................................................................................................................55 10.1.3 PHYSICAL LIMITS OF THE INSTALLATIONS ..........................................................................................................55 10.1.4 CRITICAL EQUIPMENT...............................................................................................................................................55 10.2 SPECIAL PROVISIONS ...................................................................................................................................................56 10.2.1 WALL COVERINGS, PLASTERING, PAINTWORK, SOFT FLOOR COVERINGS ....................................................56 10.2.2 HARD FLOOR COVERINGS.........................................................................................................................................56 10.2.3 TILES, GLAZED TILES .................................................................................................................................................56 10.2.4 SUPPLIES AND SPARE PARTS ...................................................................................................................................56 10.3 SPECIFIC RESPONSE AND CORRECTIVE TIME ........................................................................................................56 10.4 SPECIFIC PERFORMANCES AND PENALTIES ...........................................................................................................56 B 11 - METALLIC COMPONENTS & MINOR MAINTENANCE.................................................................. 57 11 GENERAL POINTS........................................................................................................................... 57 11.1 GENERAL LIST OF SERVICES.......................................................................................................................................57 11.1.1 TYPES OF SERVICE......................................................................................................................................................57 11.1.2 SCOPE OF SERVICES ...................................................................................................................................................57 11.1.3 EXCLUSIONS ................................................................................................................................................................57 11.2 SPECIAL PROVISIONS ...................................................................................................................................................58 11.2.1 METALWORK AND IRONWORK................................................................................................................................58 11.2.2 INTERIOR AND EXTERIOR JOINERY AND IRONMONGERY................................................................................58 11.2.3 MIRRORS AND GLASS.................................................................................................................................................58 11.2.4 FALSE CEILINGS..........................................................................................................................................................58 11.2.5 INTERIOR AND EXTERIOR SUN SCREENS AND SUN BLINDS.............................................................................59 11.2.6 TRAFFIC SIGNS & INFORMATION PANELS.............................................................................................................59 11.2.7 FENCES AND EXTERNAL INSTALLATIONS.............................................................................................................59 11.2.8 MISCELLANEOUS MAINTENANCE...........................................................................................................................59 11.2.9 INSPECTION REPORT .................................................................................................................................................59 11.3 SPECIFIC RESPONSE AND CORRECTIVE TIME ....................................................................................................... 60 11.4 SPECIFIC PERFORMANCES AND PENALTIES .......................................................................................................... 60 B 12 - CATERING & restaurant EQUIPMENT .......................................................................................... 61 12 GENERAL POINTS........................................................................................................................... 61 12.1 GENERAL LIST OF INSTALLATIONS........................................................................................................................... 61 12.1.1 SCOPE OF INSTALLATIONS ....................................................................................................................................... 61 12.1.2 TYPES OF INSTALLATIONS........................................................................................................................................62 12.1.2.1 KITCHEN AND COOKING EQUIPMENT ............................................................................................................... 62


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ANNEX B


12.1.2.2 COLD ROOMS AND CUPBOARDS, FREEZER CABINETS AND REFRIGERATED COMPARTMENTS............ 62 12.1.2.3 CONVEYOR BELT ......................................................................................................................................................63 12.1.2.4 WASHING MACHINES .............................................................................................................................................63 12.1.2.5 ICE CRUSHERS..........................................................................................................................................................63 12.1.2.6 HOODS........................................................................................................................................................................63 12.2 EXCLUSIONS ..................................................................................................................................................................63 12.3 PHYSICAL LIMITS OF THE INSTALLATIONS.............................................................................................................63 12.4 CRITICAL EQUIPMENT .................................................................................................................................................63 12.5 SPECIAL PROVISIONS ...................................................................................................................................................64 12.5.1 INFORMATION IN CASE OF INSTALLATIONS SHUTTING DOWN.......................................................................64 12.5.1.1 SCHEDULED SHUTDOWNS ................................................................................................................................... 64 12.5.1.2 UNSCHEDULED SHUTDOWNS.............................................................................................................................. 64 12.5.2 SPECIAL CHECKS.........................................................................................................................................................64 12.5.3 DRAINING NETWORKS AND GREASE REMOVAL TANKS.....................................................................................64 12.5.4 HOOD CLEANING PROCEDURES..............................................................................................................................65 12.5.5 HOOD MAINTENANCE PRODUCTS ..........................................................................................................................65 12.6 RECOVERY TIME OBJECTIVES....................................................................................................................................66 12.7 SPECIFIC PERFORMANCES AND PENALTIES ...........................................................................................................66 12.7.1 EXCEEDING RESPONSE TIMES ................................................................................................................................66 B 13 - SPECIAL SERVICES ......................................................................................................................67 13 GENERAL POINTS...........................................................................................................................67 13.1 TEST CENTRE PRELIMINARY USER REQUIREMENTS........................................................................................... 68 13.1.1 INTRODUCTION ......................................................................................................................................................... 68 13.1.2 TEST CENTRE REQUIREMENTS .............................................................................................................................. 68 13.1.2.1 TOLERABLE DISTURBANCE: ................................................................................................................................. 68 13.1.3 SCOPE OF WORK..........................................................................................................................................................70 13.2 MAILTUBE SYSTEM .......................................................................................................................................................70 13.2.1 GENERAL ......................................................................................................................................................................70 13.2.2 SCOPE OF WORK.......................................................................................................................................................... 71 13.2.3 CONDITIONS ................................................................................................................................................................ 71 13.2.4 PENALTIES ................................................................................................................................................................... 71 13.3 HOISTING AND LIFTING EGUIPMENTS .................................................................................................................... 71 13.3.1 GENERAL POINTS ....................................................................................................................................................... 71 13.3.2 SCOPE OF WORK.......................................................................................................................................................... 71 13.3.3 PENALTIES ................................................................................................................................................................... 71 13.4 FITNESS, SPORT, SWIMMING POOL, SAUNA FACILITIES ......................................................................................72 13.4.1 GENERAL POINTS .......................................................................................................................................................72 13.4.2 SCOPE OF WORK..........................................................................................................................................................72 13.4.3 CONDITIONS ................................................................................................................................................................72 13.5 PENALTIES......................................................................................................................................................................72 13.6 WORKSHOP MACHINERY ............................................................................................................................................73 13.6.1 GENERAL POINTS .......................................................................................................................................................73 13.6.2 SCOPE OF WORK..........................................................................................................................................................73 13.6.3 CONDITIONS ................................................................................................................................................................73 13.6.4 PENALTIES ...................................................................................................................................................................73 13.7 TEMPERATURE AND HUMIDITY RECORDERS AND PORTABLE OXYGEN DETECTORS...................................74 13.7.1 GENERAL POINTS .......................................................................................................................................................74 13.7.2 SCOPE OF WORK..........................................................................................................................................................74


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ANNEX B


13.7.3 CONDITIONS ................................................................................................................................................................74 13.7.4 PENALTIES ...................................................................................................................................................................74 13.9 Fire and smoke retardant sealant....................................................................................................................................75 13.9.1 GENERAL POINTS .......................................................................................................................................................75 13.9.2 TYPES OF SERVICE......................................................................................................................................................75 13.9.3 GENERAL LIST OF INSTALLATIONS ........................................................................................................................75 13.9.3.1 SCOPE OF INSTALLATIONS ....................................................................................................................................75 13.9.3.2 TYPES OF INSTALLATION .......................................................................................................................................76 13.9.3.3 EXCLUSIONS .............................................................................................................................................................76 13.9.4 SPECIAL PROVISIONS.................................................................................................................................................76 13.9.5 TREATMENT PRODUCTS............................................................................................................................................76 13.9.6 Fire seals logbook ..........................................................................................................................................................76 13.9.7 INSPECTION REPORT .................................................................................................................................................76 13.9.8 SPECIFIC RESPONSE AND CORRECTIVE TIME...................................................................................................... 77 13.9.9 SPECIFIC PERFORMANCES AND PENALTIES......................................................................................................... 77 13.10 SALT SPREADING, AND SNOW REMOVAL ................................................................................................................78 13.10.1 GENERAL POINTS .......................................................................................................................................................78 13.10.2 TYPES OF SERVICE......................................................................................................................................................78 13.10.3 SCOPE OF INSTALLATIONS .......................................................................................................................................78 13.10.4 TYPES OF INSTALLATIONS........................................................................................................................................79 13.11 Frequency of interventions..............................................................................................................................................79 13.11.1 Snow and ice clearance..................................................................................................................................................79 13.11.2 TREATMENT PRODUCTS........................................................................................................................................... 80 13.11.3 INSPECTION REPORT .................................................................................................................................................81 13.11.4 RECOVERY TIME OBJECTIVE....................................................................................................................................81 13.11.5 SPECIFIC PERFORMANCES AND PENALTIES.........................................................................................................81 B-14 MISCELLANEOUS CIVIL TASKS ................................................................................................82 14 General Points .................................................................................................................................82 14.1 Scope of installations ...................................................................................................................................................... 82 14.2 Tasks ................................................................................................................................................................................ 82 14.2.1 Pavements, walkways, roads and parking areas.......................................................................................................... 82 14.2.2 Kerbstones, manholes, street gullies and other pits.................................................................................................... 82 14.2.3 Public access and large doors....................................................................................................................................... 82 14.2.4 Basement of the swimming pool .................................................................................................................................. 83 14.2.5 Attics testing ................................................................................................................................................................. 83 14.2.6 Outside sound reduction walls..................................................................................................................................... 83 14.2.7 Dry run, bicycle shelters, smokers shelters, all other shelters on site........................................................................ 83 14.2.8 Canopy – main entrance building “A”, coffee corner, restaurant and other canopies .............................................. 83 14.2.9 Areas nearby the workshops, storage facilities and waste yards ................................................................................ 83 14.2.10 Façades.......................................................................................................................................................................... 83 15 B-15 PAINTING WORKS ..................................................................................................................84 15.1 GENERAL POINTS......................................................................................................................................................... 84 15.2 Outside painting (painting program)............................................................................................................................. 84 15.3 TYPE OF SERVICE ......................................................................................................................................................... 84 15.4 GENERAL LIST OF INSTALLATIONS...........................................................................................................................85 15.4.1 SCOPE OF INSTALLATIONS .......................................................................................................................................85 15.4.2 TYPES OF INSTALLATION..........................................................................................................................................85 15.5 SPECIAL PROVISIONS ...................................................................................................................................................85


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ANNEX B


15.5.1 FREQUENCY OF INTERVENTIONS ...........................................................................................................................85 15.5.2 TREATMENT PRODUCTS............................................................................................................................................85 15.5.3 STATUS REPORT......................................................................................................................................................... 86 15.6 RECOVERY TIME OBJECTIVES................................................................................................................................... 86 15.7 SPECIFIC PERFORMANCES AND PENALTIES .......................................................................................................... 86 16 B-16 Landscape and Gardening........................................................................................................87 16.1 Technical provisions ........................................................................................................................................................87 16.1.1 General Technical Provisions Concerning Maintenance .............................................................................................87 16.1.1.1 Inspection....................................................................................................................................................................87 16.1.1.2 Refilling .......................................................................................................................................................................87 16.1.1.3 Pruning....................................................................................................................................................................... 88 16.1.1.4 Weed control .............................................................................................................................................................. 89 16.1.1.5 Fertilization planting plots ........................................................................................................................................ 89 16.1.1.6 Annuals ...................................................................................................................................................................... 90 16.1.1.7 Mowing....................................................................................................................................................................... 90 16.1.1.8 Edge trimming ............................................................................................................................................................ 91 16.1.1.9 Dressing ...................................................................................................................................................................... 91 16.1.1.10 Aeration....................................................................................................................................................................... 91 16.1.1.11 Fertilisation of the grassland...................................................................................................................................... 91 16.1.1.12 Sward restoration ...................................................................................................................................................... 92 16.1.1.13 Maintenance of water courses, ponds and ditches................................................................................................... 92 16.1.1.14 Maintenance of paving .............................................................................................................................................. 92 16.1.1.15 Maintenance of sport fields (except the football field)..............................................................................................93 16.1.1.16 Pest control .................................................................................................................................................................93 16.1.1.17 Ancillary operations....................................................................................................................................................93 16.1.1.18 Repair of damages ..................................................................................................................................................... 94 16.2 B: Additional provisions concerning the maintenance of sections I and II...................................................................95 16.2.1 Model progress report representative plus area (section I).........................................................................................97 16.2.2 Model progress report representative area (section II) ...............................................................................................99 16.2.3 Model progress report standard area section III- page 1 ...........................................................................................100 16.2.4 Model progress report standard area section III- page 2 .......................................................................................... 101 16.2.5 Overall yearly planning site ESA-ESTEC - standard zone .........................................................................................103 16.2.6 Overall yearly planning site ESA-ESTEC - standard zone .........................................................................................104 16.3 GENERAL INDICATION PLANT SPECIES .................................................................................................................105 16.4 EXPLANATORY NOTES CONCERNING THE MAINTENANCE VIEW & PARTS OF THE SITE............................109 16.5 REFERENCE RULER IMAGES .................................................................................................................................... 119

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ANNEX B


ESA UNCLASSIFIED – For Official Use


B 01 – HEATING, VENTILATION & AIR CONDITIONING

1.1 GENERAL POINTS This annex sets out the specific provisions for the Heating, Ventilation, Air Conditioning and Fume Extraction at ESTEC. The provisions contained herein complement general requirements described in the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the clause that is the most restrictive for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

1.1.1 MECHANICAL STIPULATIONS AND STANDARDS Mechanical stipulations and standards shall be followed at all times during all mechanical preventive and corrective maintenance and project activities. Mechanical Operation and Maintenance shall be technically linked to the Mechanical Stipulations.

1.2 GENERAL LIST OF INSTALLATIONS

1.2.1 SCOPE OF INSTALLATIONS

The Contractor will maintain in the framework of Base-line Services all heating, air conditioning and climate control and fume extraction installations on the ESA-ESTEC site, from production equipment to the outlet at the user’s location. These installations are detailed in 1.2.2 TYPES OF INSTALLATIONS below. The technical systems and subsystems are listed in the 13.500-entry inventory mentioned in Annex A-02 and consultable on the ftp account.

1.2.2 TYPES OF INSTALLATIONS

1.2.2.1 HEATING AND COOLING INSTALLATIONS

The heating and cooling installations covered by this annex are:

Energy production units, energy converting unit, networks, secondary networks and hot and chilled water

distribution points,

Network accessories such as isolation valves, control devices, bleeding devices, draining devices, etc.

Cooling systems (cooling towers, dry coolers),

Heating and cooling equipment such as exchangers, induction units, fan units, electrical units, heaters, hot air

curtains, etc.

Equipment control and regulation systems such as main and terminal valves, regulators, hourly, daily and

weekly operational control, provision of data before this is reported to the BAS, etc.

Electrical equipment for feeding, protecting and control systems, sometimes grouped in a cabinet,

All distribution network insulation, and more generally any item involved in heating and climate control.


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1.2.2.2 AIR CONDITIONING AND FUME EXTRACTION INSTALLATIONS

The air conditioning and fume extraction systems covered by this annex are:

Air recirculation installations for the premises, from air intakes of air handling unit to he final exhaust air outlets

in rooms, with all intermediate items for control, balancing, filtration and fire dampers,

Mechanical extraction from air ducts to air vents in the roof, including all intermediate items,

Humidifiers and all cooling and heating exchangers,

Centralised climate control systems (climate control cabinets),

Fans and fume extractors,

Fire dampers and their connections,

All network and accessories such as transport line valves, root valves, flow regulation valves, control devices,

bleeding devices, draining devices, etc.

Electrical equipment for feeding, protecting and controlling systems, with any connections, data reports or

alarms, and where the start points will be situated downstream of the cable feeding the cabinets or systems,

All installation network insulation,

And, in general, any item involved in air conditioning and fume extraction,

1.2.2.3 EXCLUSIONS

No on-site installation pertaining to HVAC technical systems is excluded from this Contract.

1.2.2.4 PHYSICAL LIMITS OF THE INSTALLATIONS

The actual limits of the installations covered under this item are fixed as follows:

For Users’ Equipments. If a Users’ Equipment is fed by a network which is dependent on this item, an exchanger which will be part of the Users’ Equipment is to be installed: the limit is therefore fixed at the primary supply of this exchanger.

1.2.2.5 CRITICAL SYSTEMS

The following equipment is regarded as being critical:

Central heating and chilled water production.

Air handling units in the Test Centre and laboratories.

All the HVAC system of the Test Centre


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1.2.3 SPECIAL PROVISIONS

1.2.3.1 EQUIPMENT PROGRAMMING

The Contractor shall use the Building Automation System in order to provide hourly programming and adjust the various parameters for the equipment. This programming will take into account technical constraints, constraints tied to the occupancy of the site, energy saving demands, etc. The Contractor shall be responsible for all programming changes and the re-initialisation following on from exceptional events (repairs, restructuring tasks, major works, etc.).

1.2.3.2 START-UP AND SHUTDOWN

The Contractor shall start up and shut down the installations following the dispositions described in Annex A- 04 and the conditions stipulated by the hardware suppliers. As a matter of routine, all installations’ starting-ups and shutting-downs will be preceded by a check of the condition of the various systems. For installations that do not operate all year round, a check of the condition of the equipment is essential:

Annually, before 15th September for heating installations, Annually, before 15th May for chilled water production installations.

The Contractor shall be able to start and shut down climate control installations within 24 hours of a request from the ESA-ESTEC. Start-ups and shut-downs operations will include all necessary measures to back up and safeguard technical equipments. In the event the Contractor is less than diligent when implementing such operations, or while taking protective measures recommended by manufacturers, the contractor shall be held responsible for any equipment failure, incurred direct and indirect costs resulting from its failings, including repairs or replacement of damaged equipment.

1.3 CONTROL OF FLOWS, PRESSURES AND TEMPERATURES

1.3.1 GENERAL POINTS

The Contractor shall control pressure and temperature flows (air, water, coolant, etc.):

As required by Dutch safety and environmental regulations.

While checking the operation of installations which it maintains.

At any ESA-ESTEC request. This action shall be undertaken as required either from the production installations,

or during distribution, or at User’s Equipment connected to the outlet.


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The Contractor shall ensure that installations under his responsibility incorporate devices allowing flow checking and control at sundry points of the equipment, in technical rooms, in the base of the columns and at the main sampling points in shielding and on the user’s equipment. To this extent, the flow values shown in the “as built documents” of the installations must be considered as contractual service levels. As indicated in the statement of work WP1.2 6.3.12.1 Operational Teams’ Duties and Reporting Requirements, all technical logbooks and stickers shall be continuously kept maintained and updated.

1.3.2 HOT WATER NETWORK

It is essential that the various flow rates used to maintain temperatures and ambient humidity in the rooms are provided continuously. The Contractor shall therefore be totally responsible for any action or check, at frequencies that he will determine to ensure that flow rates are indeed always compliant.

1.3.3 CHILLED WATER AND PROCESS COOLING WATER NETWORK

The Contractor shall check flow rates at the entry and return points of the installations and shall invariably ensure that the balancing conforms to the requirements of the equipment connected to the outlet and to the correct operation of the production equipment. To perform this, the Contractor will provide any instantaneous measuring or recording apparatus to his teams as mentioned in Annex A-08 and will take all necessary actions to adjust the balancing until ESA-ESTEC considers that the operation has been successful. All domestic filters in the Test Centre and the laboratories will be maintained and replaced as frequently as necessary.

1.3.4 AIR CONDITIONING NETWORKS AND EQUIPMENT

The Contractor shall take all necessary steps to provide ESA-ESTEC, or any regulatory body, any document on the flow rates for the various site installations as required by law. For this purpose, he will make available to his teams all necessary instantaneous measurement apparatus in adequate quantities to make these controls possible. Whenever necessary, the Contractor will balance the installations to prevent any degradation in the volumes of clean air distributed in each room by the climate control and air conditioning installations. For this, he will carry out necessary routine sound and flow measurements at both central systems and outlets.

1.3.5 WATER TREATMENT

The Contractor is responsible for performing water treatment and sampling as required by law for the installations he maintains. This includes checking equipment serviceability, confirming regeneration cycles, maintaining the constituent parts of the equipment and providing treatment products at the frequencies dictated by safety and environmental regulations as well as conditions of use.

1.3.6 COOLANTS

The Contractor will supply all necessary coolants and special oils as needed.


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1.3.7 FILTRATION

The Contractor shall supply all filters stipulated for the installations. Filters will be exchanged at the frequencies set out by manufacturers and planned in the maintenance schedules (servicing intervals), or as soon as P is not more than 150 pa above the starting value and in all cases not more than one year of use in fresh air units or two years of use in recirculation units. When the filters are replaced, a sticker will be placed indicating the change date and the P starting value. The Contractor shall also enter all details in a General filters log book as required by law.

1.3.7.1 SERVICE STICKERS, AHU FILTERS The Contractor shall use the filter sticker follow-up and reporting system as part of his maintenance administration. The Filter sticker shall be placed on the AHU on the outside of the door of the filter section. The following information shall be mentioned on the sticker.

Filter Make and Type Date of replacement Sticker reference number. (Work Request number) Delta value of new filter Technician name.

1.3.7.2 SERVICE STICKERS, COOLING UNITS, AIR CONDITIONERS, INDUCTION UNITS,

The service sticker shall be placed on the front panel of the air conditioner unit. The following information shall be mention in the sticker,

Work order number, Date of cleaning or replacement of the filter carpet Technician name.

1.3.7.3 FILTERS: AIR INTAKE FILTERS Filter type AFF – Carpet filter – class 3. The filter shall be replaced at least every 4 months.

1.3.7.4 FILTERS: COOLING UNITS, AIR CONDITIONERS AND INDUCTION UNITS.

Filter type AFF – Carpet filter – class 5. The filter shall be cleaned or replaced at least every 6 months. They shall be replaced at least every two years, please note that in some cooling units there are cartridge type filters.

1.3.7.5 FILTERS: AIR HANDLING UNITS

1.3.7.5.1 FRESH AIR Air handling units, Fresh air filters, AAF - VariCell - Cartridge type – Class 7 – 85%. Maximal life-time of the fresh air filters is one year. Fresh air filters shall be replaced at least once a year as a minimum. Such locations where the fresh air intake is located in a dusty area, like plant rooms FJB, AKO, DB2, CJ, etc.., the filter shall be replace every 6 months. Please note that in some AHU delta p measurement is not reliable and it is necessary to have a monthly visual check of filters. Alarm set point shall be the new filter delta p added to 150 pa.


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1.3.7.5.2 RE-CIRCULATED AIR Air handling units, Recirculation air filters Maximal life time of recirculation air filters shall be two year. Alarm set point shall be the new filter delta p added to 125 pa.

1.3.7.6 ABSOLUTE FILTERS - CLEANROOMS Shall be VariCell Trox Class preside 9 (99.97%) and fine class 13 – (99.99%) Maximal use time of absolute filters shall not be more than 5 years. Alarm set point shall be the new filter delta p added to 200 pa.

1.3.7.7 FILTER STORAGE ROOM There is a storage room for air filters in Ka. The Contractor shall maintain the store and keep it clean and tidy. Air filters taken from the Estec store shall be replenished within one week. The Contractor shall maintain the store book where the use of filters shall be clearly reported.

1.3.8 PROTECTION OF INSTALLATIONS IN THE EVENT OF FREEZING

The Contractor will ensure that installations are protected against frost for the duration of the Contract (this includes heating, air conditioning or climate control equipment). He will report to ESA-ESTEC before the end of the Overlapping Period that all measures have been taken to properly protect these installations - or of any defect he might have discovered. The Contractor will then become fully responsible for all the installations on the Take over Date and for the whole term of the contract. He will take every necessary precaution to ensure permanently this protection. If all or some of the installations are shut down, the Contractor shall provide protection for all the installations, networks and apparatus containing water. If sustained damage is due to the Contractor's negligence, he will carry out repairs at its own expense regardless of the location, even if this involves ducting overhead, underground, in a culvert, buried or hidden in walls or under floors, or exposed directly or indirectly to external agents (wind, rain, snow, etc.). It shall return such equipment to service at its own expense after repair. In addition, the Contractor will be subject to financial penalties.

1.3.9 DRAINING THE NETWORKS

The Contractor shall drain and bleed the various networks whenever needed during performance of the Contract; either at his own initiative or at ESA-ESTEC request.

1.3.10 RINSING AND SLUDGE REMOVAL

If it is found that sludge is changing the density of the water in circulation, the Contractor shall perform a total or partial rinsing and/or sludge removal operations on the installations. This sludge removal can either be implemented by installing strainers on the networks or by treating the network with a central mobile unit.


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1.3.10.1 GENERAL PROVISION

The Contractor will eliminate sludge and crust-forming products and will determine the appropriate treatment products after analysis in the laboratory.

1.3.10.2 SPECIAL PROVISIONS

The Contractor shall: Provide protection for delicate apparatus against any damage caused by the treatment products used.

Place labels to warn users of the work and ask them not to work on devices isolating their emitters, with

supervision of this instruction by the Contractor's staff.

1.3.10.3 TREATMENT PRODUCTS

It is essential that all products used by the Contractor for treatment are guaranteed inhibited and passive.

1.3.11 NETWORK INSULATION

The Contractor shall maintain on site insulation: if insulation devices, covers or protections have to be removed during an intervention, the Contractor will reinstate said insulation as part of the intervention. This work shall be carried out according to AD 5 (Mechanical Guidelines & Technical Stipulations for the Installations at ESA-ESTEC Noordwijk).

1.3.12 BOILER AND CHILLER LOG BOOKS

The Contractor shall keep boiler and chiller log books in compliance with local regulations. Boiler and chiller log books will be filled in every day by hand (some boilers require every 8 hours) by the Contractor's staff. The Contractor's site manager will regularly inspect them and initial them at least once a week. Keeping files part of the boiler log book is the Contractor's responsibility in line with the terms described in the SoW, 7.14.2.3 Administrative Management & Reporting. For this purpose, the Contractor shall open a filing system covering the type of document or the topic (e.g.: summaries, audit office reports, etc.). All these files will be permanently available in the boiler rooms.

1.3.13 TEMPORARY HEATING AND COOLING

In case of breakdown or extreme conditions in the End-Users’ environment, the Contractor shall install, maintain and operate mobile cooling or heating units within the framework of Base-line Services to a maximum limit of 20 mobile cooling units (3 kW) and 20 mobile heating units (3 kW).

1.4 SPECIFIC RESPONSE AND CORRECTIVE TIME

1.4.1 RESPONSE AND TROUBLESHOOTING TIME

In case of unavailability of Critical Equipment, the Recovery Time Objective is three (3) hours. For other equipment, the RTO is twenty-four (24) hours. Any deviation from these times will result in financial penalties for the Contractor.


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1.5 SPECIFIC PERFORMANCES AND PENALTIES

1.5.1 EXCEEDING RECOVERY TIME OBJECTIVES

Non-compliance with the RTO given in 1.5.1 above will result in penalties for the Contractor as set out in Annex A-13 & 14 of the Statement of Work.

1.5.2 NON-AVAILABILITY OF CRITICAL EQUIPMENT

The non-availability of any critical equipment will result in financial penalties for the Contractor as set out in Annex A-13 & 14 of the Statement of Work.

1.5.3 TEMPERATURES AND HUMIDITY

The performances set out below describe the contractual service level.

1.5.3.1 EXISTING INSTALLATIONS

1.5.3.1.1 CLIMATE-CONTROLLED ROOMS In climate-controlled rooms, the Contractor shall maintain the contractual temperatures listed in the table below. Contractual temperatures and inside humidity

T (°C) ΔT (°C) RH (%) ΔRH (%) Δp Test rooms (TM) 21 ±2 55 ±10 10 pa/5 pa Test rooms (NTM) 21 ±3 50 ±20 Laboratories 21 ±2 50 ±7.5 Offices 22 ±2 50 ±10

(TM) Testing Mode (NTM) Non-Testing Mode With exceptions of test rooms and/or laboratories in use, the values above must be observed at the site opening hours. With the aim of achieving energy savings, the Contractor will reduce the performance of climate control systems outside opening times. He will use for this purpose every technical option offered by the installations, and in particular those of the BAS (included in the "Low Currents" below).

1.5.3.1.2 UNOCCUPIED ROOMS If a room or group of rooms are temporarily unoccupied, the Contractor shall reduce the performance of the heating and climate control installations for achieving energy savings, if requested by ESA-ESTEC and provided the specifications of the installation allow this. However, he will ensure that sufficient temperature and ambient humidity are maintained to protect the installations against freezing and keep the rooms in a serviceable condition.


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1.5.3.1.3 NEW INSTALLATIONS If new equipment is installed during the performance of the Contract (new installations or replacement of existing installations) the contractual parameters expressed in the table in 5.3.1.1 above will become those recommended by the manufacturers of the new equipment. This information will be included in the folders about the work performed (as built documents).


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B 02 - HIGH CURRENT INFRASTRUCTURE

2 GENERAL POINTS

This annex describes High Current Infrastructure on ESA-ESTEC site. The provisions contained herein are complementing dispositions described in the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the clause that is the most restrictive for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.



It includes all of the ESA-ESTEC site electrical installations from the supply terminals of the distributor to the terminal equipment, excluding the Central Generating Unit and excluding End-Users’ equipment.

2.1.2 TYPES OF INSTALLATION

The electric installations covered by this annex are:

10 kV High Voltage Distribution (cables, transformers, switch panels, etc)

Normal/emergency changeover equipment

Energy meters and sub-meters (except those belonging to the Supplier), including EPMS.

Emergency Generators, emergency power distribution network.

Power control system (peak shaving)

Low Voltage Distribution (cable plant, switch panels, distribution panels) ;

o Cable plant

o Switch panels

o Main distribution panels

o Distribution panels

The cabinets and boxes, which control and protect the power supply to electrical equipment and technical

infrastructure equipment (HVAC, fire protection, etc.).

Control Panels for lift installations

Small equipment (sockets, switches, push buttons, outlets, lighting control systems, etc.) inside rooms

Internal Lighting installations Lighting installations


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Emergency lighting and illuminated EXIT route signs (with and without batteries

External lighting installations (Street lighting)

Earthing system

Clean Earth system

Cable-trays, ducts, service shafts, etc.

UPS systems including batteries

110/240 V DC network for High tension protective devices

Lightning protection

Cathodic protection

Over-voltage protection

And, in general, any part involved in the transformation or distribution of electricity.

The constituent parts of these installations are listed in annex A, A-01 and A-02 to the Statement of Work.

2.2 EXCLUSIONS The installations hereafter are excluded from the Base-line Services:

User’s Equipment.

2.3 PHYSICAL LIMITS OF THE INSTALLATIONS The actual limits of the installations covered by this annex are fixed as follows:

At the electricity supplier's delivery point. For terminal distribution installations: to electric sockets (sockets included) and, if there is no socket, to

terminals or connection blocks (terminals or blocks included) from the power supply cable directly feeding User’s Equipment,

If the User’s Equipment is supplied by fixed cables: to cable terminals or connection blocks on the User’s Equipment (cable included in the contract, terminals or connection blocks excluded),

2.4 CRITICAL SYSTEMS The following equipment is regarded as being critical:

10 kV High Voltage Distribution (cable plant, transformers, switch panels,); Normal/Emergency changeover equipment; Back up and Emergency Generators and Emergency power distribution network. Energy meters and sub-meters (except those belonging to the Supplier); Power Control system (Peak-shaving). Part of Low voltage distribution: cables, Switch panels, Main distribution panels, normal distribution panels at

the Test area); The cabinets and boxes, which control and protect the power supply to electrical equipment and technical

infrastructure equipment (HVAC, fire protection, etc.). Emergency lighting and illuminated EXIT route signs (with and without batteries); UPS systems including batteries; 110/240 V DC network for High tension protective device;


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2.5 SPECIAL PROVISIONS

2.5.1 MAINTENANCE OF LIGHTING UNITS

The services involved in the maintenance of lighting units include all preventive interventions (systematic bulb changing) and all corrective interventions (selective bulb replacement, replacement of any fault component with the same type, etc.).

2.5.2 BULB REPLACEMENT

The Contractor will ensure systematic and/or selective bulb replacement whether in relation to internal lighting, external lighting or security lighting, regardless of accessibility. He will take care of the supply of lamps, tubes, etc… and of proper disposal of any polluting waste (fluorescent tubes, mercury vapour or sodium vapour lamps, etc.) in compliance with the Environmental Permit dispositions. In this respect, the Contractor must transport this waste to a suitable disposal centre certified by the relevant Dutch authorities. The Contractor must provide all disposal certificates to ESA-ESTEC.

2.5.3 INSPECTIONS OF THE CONTROL AND PROTECTION SYSTEMS

The Contractor must check the correct operation of the protection equipment (for example AC power distribution protection), installed in the power distribution panels, cabinets or switch boxes, including earth leakage protection devices where these devices exist.

2.5.4 POWER CONTROL SYSTEM

Power control system (peak-shaving) is working under control of Supervisory Data Acquisition System (Alarm management system). The power control system is a part of the contract between ESA-ESTEC and company TCP Sistemas E Ingenieria (ESA-ESTEC contract reference number 12075). The Contractor shall maintain necessarily adequate contacts for the correct operation of both systems.

2.5.5 INTERVENTIONS REQUIRING POWER INTERRUPTION

Excluding emergency cases endangering the safety of persons and / or the security of goods, interventions requiring a power interruption will be planned in consultation with ESA-ESTEC as stipulated in Annex A-04. The Contractor will prior submit any specific intervention requiring a power interruption having a direct or indirect effect on the normal operation of the site to ESA-ESTEC formal approval.


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2.6.1 RECOVERY TIME OBJECTIVES

If a Critical Equipment is not operational, the RTO is three (3) hours. For other equipment, the RTO is twenty-four (24) hours. No deviation from these times will be granted to the Contractor.



Non-compliance with the RTO given in 4.1 above will imply the application of penalties as set out in Annex A-14.


As mentioned in Annex A-13 of the Statement of Work, the cumulative non-availability of Critical Equipment for this item is covered by a KPI resulting in the application of penalties.

2.7.3 LIGHTING

The Contractor must permanently meet the targets given below:

Security lighting: 100% operational. Internal lighting: 95% operational. External lighting: 90% operational.

An inspection will be carried out over one or more areas having the following unit areas:

Security lighting: 300 m2. Internal lighting: 300 m2. External lighting: 1000 m2.

N.B.: The inspected area will be declared non-conforming if a room or space is in complete darkness as a result of defective lighting even if the area overall conforms to the targets mentioned above. Non-conformities recorded will invoke the application of penalties as set out in Annex A-14 of the Statement of Work.


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B 03 - LOW CURRENT INFRASTRUCTURE

3 GENERAL POINTS

This annex describes the specific provisions to the ESTEC Low Current Infrastructure. The ESTEC low current infrastructure is defined as all general purpose signalling, communication, and control and regulation systems. These systems are specifically identified in the equipment inventory at Annexes A-01 & A-02. The provisions contained in this annex are in addition to the provisions contained in the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the clause that is the most restrictive for the Contractor shall generally apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.



The Contractor shall provide, on behalf of ESA-ESTEC and subject to the detailed conditions in this annex, operation, maintenance and statutory inspections of the following installations:

SDAS – Alarm Reporting System

GSS Phoenix Interbus-S

BAS.

Intercom system

Access control system

Intrusion detection system

Water detection system

CCTV system.

Time distribution system

Public address equipment

Evacuation system

Fire detection system

Oxygen detection system

LAN cables and wiring centres

Back-up power supply systems

Test Centre Safety Configuration status indication system

C.A.I. (cable TV)


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Door-interlock systems (Test area)

Internal paging system

These installations are detailed below. The constituent parts of these installations are listed in Annex A, A-01 of the Statement of Work. Since this list cannot be regarded as exhaustive, the Contractor is given opportunity to check the inventory during the Overlapping Period, as explained in Annex A-02.

3.2 TYPES OF INSTALLATION

3.2.1 SDAS - ALARM REPORTING SYSTEM

The alarm reporting system installations covered by this annex are: All data processing, warehousing and display units.

All data collection units connected to this system.

All interconnections, cables or networks of the various systems or equipment specified above.

24V DC power supply in Ge-building

24V DC power supply at each Phones cross-panel

The Alarm Reporting System includes everything starting from terminal blocks, from which data is transferred, up to the processing, warehousing and display units.

3.2.2 BAS - BUILDING AUTOMATION SYSTEM

The BAS installations covered by this annex are:

All data processing, warehousing, display and logging units

All data collection units connected to the system

All interconnections, cables or networks of the various systems or equipment specified above

The BAS system includes everything starting from terminal blocks, from which data is transferred, or local controllers which operate some attached systems, up to the processing, warehousing, display and logging units. Maintenance of all computerised systems shall also, as a minimum requirement, include:

Software back-up/configuration Database back-up Program modification up-on ESA/ESTEC request, Access rights inventory and administration, IT maintenance


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3.2.3 ACCESS CONTROL SYSTEM

The access control system installations covered by this annex consist of supervision system, antennas, card readers, access readers and cables.

3.2.4 LAN CABLES AND WIRING CENTRES

The Contractor shall maintain the links (cables, optical fibre …) between the active elements of the computer network and any other points requested by ESA-ESTEC Informatics Sections, regular check and cleaning of wiring centres. The Contractor should be able:

to install, check and certify UCS cables up to CAT 7 category

to install, check and certify required type of optical fibres

It is strongly required that the Contractor follows “the new ESA Universal Cabling Concept…” (See AD 6). The infrastructure of the UCS network maintained by OPS-ETF can be divided in 5 main components:

fibre optic cables,

wiring centres,

patch panels,

UCS cables

sockets

Other network components like LAN switches, Hubs, servers, Wireless access points, etc… are maintained by OPS-ETT and ETO. The following diagram (fig 1) offers a schematic overview on the system configuration.

Fig 1.


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The inventory performed on the above-mentioned network components gives an idea about the size of the total UCS installation,(non-exhaustive figures):

Fibre optic cables 250 Wiring centres 90 Patch panels 1350 UCS cables 9650 Sockets 10250

3.3 CRITICAL EQUIPMENT The following systems are regarded as critical:

SDAS – Alarm Reporting System (including 24V DC power supply at each Phonex cross panel and Ge building)

GSS Phoenix Interbus-S (General Signalling System)

BAS. (Building Automation System)

Access control system (NEDAPP, IOLAN)

Working time management system (also called FLEXITIME system)

Intrusion detection system

Water detection system

CCTV system

Public address equipment

Computer networks

Back-up power supply systems

Safety Configuration Status (Test Centre) indication system

Door-interlock systems (Test area).


3.4.1 ALARM REPORTING SYSTEM

The Contractor will check, within the start-up phase, the drawings, the alarm thresholds and severity levels as well as the description of all the installations included in these specifications. Should the Contractor wish to modify the organisation in line with the requirements given in Annex A-05 “Contractor’s Running and Supervision of ESA-ESTEC site,” he will seek ESA-ESTEC approval prior to carry out these modifications. These operations must be completed no later than three (3) months after the Contract Effective Date. The Contractor will also be responsible as described in the S.O.W. Chapter V – WP 01 for updating technical documentation. In the case of the alarm reporting system, this concerns graphic documents, alarm thresholds and severity levels as well as all related operating procedures and technical descriptions, (site operating requirements, installations modifications or new installations, etc).


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3.4.2 BUILDING MANAGEMENT SYSTEM (BMS)

The Contractor will be responsible for defining and subsequently, after approval from ESA-ESTEC, for setting up the operating parameters (on/off conditions, change of timetables (summer time/winter time), etc.) for the installations included in these Specifications. The Contractor shall also keep up to date all BAS related technical documentation, (graphic documents, site operating settings, modifications and / or new installations).

3.5 CCTV ESA ESTEC CCTV system consists of the following main components: (See Structural block-diagram Picture 1) Technical centre in the building Ab Control Centre in the building Ab (back-up Site Security operator place) Technical centre in the building Zc Control Centre in the bundling Zc (main site Security operator place) 64 perimeter cameras configured for intrusion detection. Single staying site survey cameras and domes More than 40 cameras/domes inside buildings and at the entrances Power distribution (including UPS) in the building Ab Power distribution (including UPS) in the building Zc Power distribution (including UPS) in the building Za Power distribution (including UPS) in the building Ka Required service shall be based on 24/7/365 conditions. Main target of the preventive maintenance: Keep all system components fully operational, Provide best quality images, Guarantee successful positive detection with the minimum false alarms rate (99% positive detection and 0.5 false

alarms per camera per day dispersed in any 24 hour period).


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- Area where General CCTV knowledge is required

- Area where special knowledge in NICE CCTV system is required. Picture 1. ESA/ESTEC CCTV video surveillance system structural block-diagram.


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3.5.1 Preventive maintenance organisation

Preventive maintenance of the complete system requires two types of knowledge; General CCTV skills and knowledge; Special skills and knowledge for NICE CCTV technology.

3.5.2 Responsibilities of site contractor

The contractor is responsible for the maintenance of all field components. General CCTV maintenance includes, but is not limited to, the following elements: cameras, IR illuminators, day/night automation, poles and equipment in the supply boxes on poles, signal fibres and cables, power supply cables, power supply distribution (including UPSs), equipment and hardware (including NICE hardware) in both command centres. The main target is to provide uninterrupted functionality of all field components and control equipment in both command centres, and to satisfy NICE requirements regarding the image quality required for Video Content Analysis cameras. Special NICE requirements for CCTV maintenance include, but are not limited to, the following: Functionality and software of all NICE hardware (5 recorders, Server, 8 AOS modules, clients machines), Functionality and configuration of NICE video content analysis software.

3.5.3 Preventive maintenance plan

The following must be covered as a minimum requirement:

images quality from all cameras (sharpness, cleaning and anti-spider means distribution), Dome cameras control (PTZ), IR illumination and Day/night switch functionality (street lamps black-out test every month), Power supply and all UPSs (4 in total), NICE hardware (including regular PC maintenance, for example Antivirus, etc), NICE video content analysis regular check (walk test. Each camera should be checked at least 4 times

per year. i.e. every 3 months), Perimeter cameras sabotage alarm check, Positive detection and false alarms rate for all Vide Content analysis cameras, Workstation (including regular PC maintenance, for example Antivirus, etc), screens and LCD wall-

panels.


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3.6 SPECIFIC TIMINGS


If critical systems are not operational, the RTO are three (3) hours. For other equipment, the RTO are twenty-four (24) hours. Any deviation from these times will result in financial penalties to the Contractor.

3.6.1.1 Specific RTO for CCTV installations

The following requirements are applicable:

Intervention time: 2 hours (i.e. contractor is on site within 2 hours of the problem appearing).

Images available in Zc/Ab: 8 hours Video content analysis configuration: 24 hours

3.7 PERFORMANCE- BASED RESULTS AND FINANCIAL PENALTIES


Non-compliance with RTO given in 3.6.1 above will result in the application of financial penalties as described in Annex A, A-14.


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B 04 - PLUMBING (WATER, GAS & AIR)

4 GENERAL POINTS

This annex describes the specific provisions to the Plumbing systems at ESA-ESTEC. The provisions contained in this annex are complementary to the provisions contained in the SOW. In the event of any discrepancy between a clause of the SOW and a clause of this annex, the clause that is the most restrictive for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

4.1 GENERAL LIST AND PHYSICAL LIMITS OF THE INSTALLATIONS


The plumbing installations covered by this annex include:

Domestic water system starting from the supply intake, a pumping station and distribution network,

Process cooling water system,

Central chilled water system,

Heating water system,

Fire water system including dry risers, reservoir and network,

Distilled water systems,

Water treatment, with the exception of the ionisation installation,

Distribution of micro-drop and sprinkler systems,

Toilets and changing rooms: WC, showers, urinals, and washbowls,

Compressed air systems (7 and 10 bars) including production and distribution,

Gas distribution network starting from the gas meter,

Liquid Nitrogen system including tanks and vacuum isolated distribution network,

Technical gases such as oxygen, nitrogen, Freon systems including storage and distribution network,

Central vacuum cleaning installation,

Electrical equipment for feeding, protecting and controlling plumbing equipment,

Base-line Services described in the SoW apply to all plumbing installations on ESA-ESTEC site from the supply intakes as far as the outlets.


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4.2 TYPES OF INSTALLATION

4.2.1 COLD AND HOT WATER INSTALLATIONS

The installations related to cold and hot water include:

All water distribution networks and equipment, especially pressure regulators, isolating valves, circuit breakers,

measurement and control devices, pipe work, insulation and tracking of the same, etc.

Water treatment equipment and its accessories.

Hot water production systems.

All sanitary equipment such as flushes and their mechanisms (including urinals and overflows), shower

equipment, toilet seats, etc.

All taps (sanitary equipment stopcocks, water taps, sprinkler taps, etc.).

All taps and water controls: washbowls, showers, water taps, etc.

All installation and network insulation.

Accessories for the various networks such as isolating valves, circuit breakers, non-return valves, filters, pressure

regulators, control devices, bleeding devices, drainage points, insulation, antifreeze protection, etc.

And, in general, any item involved in supplying cold and hot water.

4.2.2 FIRE WATER SYSTEM

This item includes:

Fire water reservoirs and bore holes pumps, dry risers,

Pumping station equipment (pumps, valves, unions, etc.),

Distribution networks for feeding water to fire hydrants and the fire hoses and sprinklers.

4.2.3 COMPRESSED AIR

The installations related to compressed air are:

Compressors and air driers and their control and regulation systems,

All air distribution networks, specifically including pressure regulators, isolating valves, measurement and

control devices, pipe work, bleeding devices, taps, etc.


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4.2.4 OTHER INSTALLATIONS

Other installations affecting all systems are as follows:

Electrical equipment for protection and control, sometimes grouped in a cabinet, and whose starting points are

located downstream of the cable feeding cabinets or equipment.

And, more generally, any item involved in the operation of the items listed above.

4.2.5 EXCLUSIONS

The installations hereafter are excluded from Base-line Services:

Maintenance of the water ionisation installation,

Compressors and air networks which are not connected with the general compressed air network and can be

considered as Users’ Equipment,

Some water or air distribution networks considered as Users’ Equipment (installed by a user department for its

own needs and considered, by exception, as not forming part of the general network even if it is fed by this

network),

Flexible piping and mobile sprinkling devices for irrigation.

4.3 PHYSICAL LIMITS OF THE INSTALLATIONS The actual limits of the installations covered under this item are fixed as follows:

At the water and gas suppliers delivery points, For the ionisation installation: at shut-off valves upstream and downstream of this installation, For End-Users’ Equipment:

o Fed with water: at the stopcock (or tap) to which is connected the pipe feeding the End-User

equipment (valve or tap included),

o Fed with air: at the stopcock (or tap) to which is connected the pipe feeding the End-Users’

equipment and itself alone (valve or tap included, pressure reducer and bleeding device excluded).

4.4 CRITICAL EQUIPMENT The following equipment is regarded as being critical:

Fire water system, Water, gas and air distribution to the Test Centre and laboratories,


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4.5.1 CONTROL OF FLOWS, PRESSURES AND TEMPERATURES

The Contractor shall control flows (water, etc.), pressures and temperatures:

As required by local regulations

While checking the operation of installations that he maintains

At ESA-ESTEC request, if ESA-ESTEC believes that the flows of the various fluids distributed are insufficient or

that this operation is needed for its own reasons. This action shall be taken either with the production

installations, or during distribution, or on End-Users’ equipment connected to the outlet, as required.

The Contractor shall ensure that installations under his responsibility incorporate checking and control devices of the flow at sundry points of the equipment, in technical rooms, in the base of the column and at the main sampling points in shielding and on End-Users’ equipment. To this end, it is specified that the flow values shown in the “as built document” for the installations are contractual. The Contractor shall control flows, pressures and temperatures of cold and hot water installations.

4.5.2 WATER TREATMENT

As part of Base-line Services, the Contractor is responsible for supplying as needed all treatment products for the installations under his responsibility, as required by law. The deliverables shall also comprise checking equipment serviceability, confirming regeneration cycles, maintaining the parts making up the equipment (water softeners…) and providing treatment products at the frequencies dictated by the conditions of use.

4.5.2.1 BEHEERSPLAN The Contractor shall maintain and update the Beheersplan and update shall not be more than one month apart. All costs are included in the firm fixed price part of the contract. If the beheersplan is missing or needs to be created, then the contractor shall do so. All costs are included in the firm fixed price part of the contract

4.5.2.2 LEGIONELLA LOGBOOK The Contractor shall maintain and update the Legionella Logbook and updates shall not be more than one month apart. If a Legionella Logbook is missing or needs to be created, then the contractor shall do so. All costs are included in the firm fixed price part of the contract.

4.5.3 PROTECTION OF INSTALLATIONS AGAINST FREEZING

The Contractor will ensure that installations are protected against frost for the duration of the Contract (heating, air conditioning or climate control equipment).


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He will report to ESA-ESTEC before the end of the Overlapping Period that all measures have been taken to properly protect these installations - or of any defect he might have discovered. The Contractor will then become fully responsible for all the installations on the Take over Date and for the whole term of the contract. He will take every necessary precaution to ensure permanently this protection. If all or some of the installations are shut down, the Contractor shall provide protection for all the installations, networks and apparatus containing water. If sustained damage is due to the Contractor's negligence, he will carry out repairs at its own expense regardless of the location, even if this involves ducting overhead, underground, in a culvert, buried or hidden in walls or under floors, or exposed directly or indirectly to external agents (wind, rain, snow, etc.). It shall return such equipment to service at its own expense after repair. In addition, the Contractor will be subject to financial penalties.

4.5.4 DRAINING PLUMBING NETWORKS

The Contractor will drain and bleed the various networks anytime during performance of the Contract, either at his own initiative or at any request from ESA-ESTEC.


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4.6.1 RECOVERY TIME OBJECTIVES If Critical Equipment is not operational, the RTO are three (3) hours.

For other equipment, the RTO are twenty-four (24) hours.

Any deviation from these RTO will result in financial penalties to the Contractor.

4.6.2 SPECIFIC PERFORMANCES AND PENALTIES

4.6.2.1 EXCEEDING RECOVERY TIME OBJECTIVES

Non-compliance with the response and repair timings given in 4.6.1 above will occasion the application of penalties. These penalties are set out in Annex A, A-14 to the Statement of Work.


The non-availability of Critical Equipment in plumbing is covered by a KPI as described in Annex A-13. The unavailability of any Critical Equipment will result in the application of financial penalties for the Contractor, according to modalities described in Annex A, A-14.


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B 05 - FIRE SAFETY & GAS DETECTION INSTALLATIONS

5 GENERAL POINTS

This annex describes the specific provisions to the ESA ESTEC Fire Safety infrastructure. The provisions contained in this annex are in addition to the provisions contained in the main text of the SOW. In the event of any discrepancy between a clause of the SOW and a clause of this annex, the clause that is the most restrictive for the Contractor shall generally apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.



The Contractor must carry out, on behalf of ESA-ESTEC, maintenance and inspections required by Dutch Laws and regulations pertaining to the following installations:

The ESA-ESTEC site Fire Detection System (including all Control panels, smoke and flame detectors, indicators,

illuminated signs and interfaces with the different enslavement equipment to ensure the necessary

responsiveness and functionality of this equipment

Early Warning System

Safety systems (as described in the 5.1.2.2 below)

Inergen Fire extinguishing systems and any other types of automatic fire extinguishing systems on site (Foam,

CO2, Micro drop, Sprinkler extinguishing Systems). Also including all sound alarms, pipes, gas bottles, release

outlets, interfaces with the different attached equipment to ensure the necessary responsiveness and

functionality of this equipment.

The constituent parts of this technical system as well as the opportunity for the Contractor to check the inventory are mentioned in Annexes A-01 & A-02 of the S.OW.


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5.1.2.1 FIRE DETECTION SYSTEM

The Contractor shall perform all statutory checks of the ESA-ESTEC fire detection system including the following specific components:

Central Fire Control panel (LMS) and all fire detection sub-panels,

Automatic detectors, including test, cleaning and replacement as recommended by ESA-ESTEC insurer,

Manual activators (glass-break cabinets).

Interconnections and cables for the various items of equipment specified above.

Interface and cooperation with all attached equipment according to Program of requirements (PvE).

And any other equipment involved in fire detection on site.

5.1.2.2 SAFETY SYSTEM

In the framework of Base-line Services, the Contractor will maintain and perform the mandatory checks of the safety system:

Evacuation system.

Interface with all attached equipment and Installation shutdown plan according to the Program of requirements

(PvE).

Interconnections and wiring for the various items of equipment specified above.

Gas detection system

And any other equipment involved in the safety of the site.

5.1.2.3 AUTOMATIC FIRE EXTINGUISHING SYSTEM

In the framework of Base-line Services, the Contractor will maintain and perform the mandatory checks of the automatic fire extinguishing systems. These systems are:

Automatic Inergen gas extinguishing system (TYCO) Foam extinguishing system(Ajax)

Micro drop extinguishing system

Sprinkler extinguishing system


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It is specified that:

At the start of the contract, sprinkler installations will be present in two buildings (Dc and Dd), which are

planned for demolition in 2008. As a consequence, the amount of sprinkler installation to maintain taken into

account by the Contractor in his offer will subsequently be reviewed once these buildings will have been shut

down.

The decision of using foam and micro drop fire extinguishing systems is the responsibility of the ESA-ESTEC

Safety Security Section.

5.1.2.4 EXCLUSIONS

The installations hereafter are excluded from the fixed price part of the contract:

Portable or movable Fire extinguishers,

Portable Oxygen detection equipment.

5.2 CRITICAL EQUIPMENT All systems and installations included in this Annex are considered as Critical equipment.


5.3.1 QUALIFICATION AND APPROVAL

The Contractor or its sub-contractor (if any) will possess all necessary qualifications as required by law to maintain the fire protection infrastructure covered in this Annex. The Contractor will produce without delay these required approvals and authorisations at any request from ESA-ESTEC and/or inspecting regulatory bodies during the performance of the Contract.

5.3.2 OVERHAUL OF DETECTORS AND SENSORS

Within the framework of Base-line Services, the Contractor will overhaul all automatic fire detectors as required by the Dutch Law. This operation will take the form of a standard exchange. Replaced detectors must be cleaned, adjusted, calibrated and tested in a suitable workshop beforehand under the conditions prescribed by the regulations and recommendations of ESA-ESTEC insurer. All detectors shall be covered by a total guaranty for the full term of the Contract.

5.3.3 TESTS

The Contractor shall perform in the framework of Base-line Services all tests, inspections and certifications as required under Dutch Law, Norms, Standards and Manufacturer recommendations, including (but not limited to) regular functioning tests of the Fire Detection and fire extinguishing systems and all other subsystems under control of primary


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systems. These tests will be performed in full cooperation with the ESA ESTEC Safety and Security Section and, when necessary, with the local governmental Fire Department. During these tests, the Contractor will perform all necessary operations to confirm the capability of the Fire Detection System to fulfil its functions (detection, safety and extinguishing). Upon each test completion, the Contractor will deliver to ESA-ESTEC a test report or any other document as prescribed by local current regulations or standards. The report shall identify equipment which may not be suitable anymore or does not comply with current regulations. All tests will be conducted in full compliance with local regulations, especially regarding scope and frequencies. The Contractor will proceed with a test of all fire safety systems during the start-up phase.

5.3.4 FIRE EMERGENCY INSTRUCTIONS

The Contractor will keep abreast of market and regulatory trends concerning fire detection systems in order to propose ESA-ESTEC 1) system upgrades when needed or required by law 2) updates to standing operating procedures and / or fire emergency instructions.



If critical systems are not operational, the RTO are of two (2) hours. No deviation from this time will be granted to the Contractor.

5.5 PERFORMANCE-BASED RESULTS AND FINANCIAL PENALTIES


Non-compliance with the RTO given in 5.4.1 above will result in the application of penalties as explained in Annex A, A-14 of the SoW.

5.5.2 COMPLIANCE WITH PREVENTIVE MAINTENANCE INTERVALS

The maintenance quality of this technical system will be monitored by a KPI as explained in Annex A, A-14 of the SoW. Failure to achieve KPI requirements will result in the application of financial penalties, as set out in Annex A, A-14 of the SoW.


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B 06 - PASSENGER AND GOODS LIFTS

6 GENERAL POINTS

This annex describes the specific provisions to Passenger Lifts and Goods Lifts at ESA-ESTEC. The provisions contained in this annex are complementary to the provisions contained in the SOW. In the event of any discrepancy between a clause of the SOW and a clause of this annex, the clause that is the most restrictive for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.



The Contractor must carry out, on behalf of the customer, maintenance and compulsory checks related to:

Passenger lifts,

Goods lifts,

Disabled lift.

The constituent parts of these installations are listed in Annex A, A-01 and A-02 of the Statement of Work. Since this list cannot be regarded as exhaustive, the Contractor is given opportunity to check the inventory during the Overlapping Period, as explained in Annex A-02.

6.1.2 DEFINITION OF THE SERVICES

The services for which the Contractor is responsible include:

Inspection and supervision of the installations,

Complete maintenance of the installations,

24/7 call-out service,

All inspections, checks and certifications required by Dutch Law,

Assistance to ESA ESTEC Fire Brigade or/and Site Security team to rescue any trapped persons.

6.1.3 EXCLUSIONS

There are no exclusions, (all site installations are included in the Contract).


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6.2 CRITICAL SYSTEMS Passenger lifts in Fr, El, Em and Ta/Tb are always considered as being critical installations. All other lifts are considered non-critical unless there are people trapped inside. In this case they will become critical and shall be treated as such.


6.3.1 FREEING OF TRAPPED PERSONS

The Contractor is responsible for assisting Site Safety & Security Officers as soon as persons are trapped in a lift. This assistance is ending with the persons’ rescue and Site Security release.



Passenger lifts in Fr and the lift in El are always considered as being critical installations. The RTO for these two lifts shall be 24hours and the intervention time shall be immediate because there is a requirement to have a permanent lift technician on site. All other lifts are considered non-critical unless there are people trapped inside. The RTO for these lifts shall be 48 hours with the intervention time being immediate because there is a contractual requirement to have a permanent lift technician on site.

6.4.2 RESPONSE TIME FOR FREEING OF TRAPPED PERSONS

Whenever a person is trapped in an elevator on site, the ESA-ESTEC Site Security Service shall lead the rescue operations according to their procedure. The Contractor shall support Site Security as soon as notified.

6.5 PERFORMANCE BASED RESULTS AND INDIVIDUAL PENALTIES


The non-availability of elevators is covered by a KPI as described in Annex A, A-13. The unavailability of any Critical Equipment will result in the application of financial penalties for the Contractor, according to the terms described in Annex A, A-14.


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B 07 - DRAINAGE AND SEWAGE

7 GENERAL POINTS

This annex describes the Drainage and Sewage system at ESA-ESTEC. The provisions contained in this annex are complementary to the provisions contained in the SoW. In the event of any discrepancy between a clause of the SOW and a clause of this annex, the clause that is the most restrictive for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

7.1 SCOPE OF SERVICES As part of Base-line Services, the Contractor is responsible of the following:

elementary corrective maintenance operations (such as standard exchanges of components suitable for

this purpose, routine works feasible by approved technicians with the help of portable tools performed

following maintenance operating instructions),

preventive maintenance operations:

o General cleaning-out of pipes of all diameters as well as manholes and grates connected to the

systems.

o Pumping of miscellaneous fluids: water contaminated with sludge or hydrocarbons, etc, using

appropriate vehicles.

o Pumping of collected fluids onto the Contractor's vehicle-borne tank for the purposes of

transportation or disposal.

o Transportation of collected fluids for storage or disposal at approved centres.

o Disposal of collected fluids.

o All bacteriological-treatment operations or others to ensure good hygiene conditions in pipes and

systems.

These operations also include the drafting and/or procurement of all documents required to satisfy law and regulations. These maintenance and upkeep operations will be performed as often as necessary.


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7.2 SCOPE OF INSTALLATIONS It concerns all drainage and sewage systems on ESA-ESTEC site up to the points of discharge into the public networks.


The drainage and sewage installations covered by this annex are: Waste water drainage systems.

Sewage systems.

Roof gullies and down pipes.

The various drainage systems for service rooms and car parks from the siphons, gullies and holds to the

underground systems.

All underground water drainage systems for wastewater, sewage, rainwater and surface water up to the ESA-

ESTEC site boundaries.

Hydrocarbon separators.

And, in general, any part (tanks, pumps, drains, vats, settling tanks, separators, manholes, etc.) involved in

the operation of the above-mentioned systems.

The constituent parts of these installations are listed in Annex A, A-01 and A-02 of the Statement of Work. Since this list cannot be regarded as exhaustive, the Contractor is given opportunity to check the inventory during the Overlapping Period, as explained in Annex A, A-02.

7.3 EXCLUSIONS There are no exclusions. All drainage and sewage installations on ESA-ESTEC site are included in this Contract.

7.4 PHYSICAL LIMITS OF THE INSTALLATIONS The actual limits of the installations are located at each point where site drainage and sewage systems discharge into the public networks.

7.5 CRITICAL EQUIPMENT The main sewage water pumps are considered as critical equipments.


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7.6.1 CLEANING AND CLEARING

The Contractor will carry out maintenance and upkeep work on the drainage and sewage pipes and systems including connected manholes and grates at its own initiative or at ESA-ESTEC request, by performing any necessary cleaning, clearing-out and pumping operations.

7.6.2 PUMPING OF FLUIDS

The Contractor, at its own initiative or at the Client's request, will carry out pumping of miscellaneous fluids: water contaminated with sludge or hydrocarbons, etc.

7.6.3 PUMPING EQUIPMENT AND MEANS OF TRANSPORT

The Contractor will use suitable pumping equipment and means of transport both appropriate to ESA-ESTEC requirements and compliant with current environmental regulations.

7.6.4 CLEANLINESS OF PREMISES

The Contractor must ensure that all premises are perfectly clean after completion of clearing-out and pumping operations in line with dispositions described in Annex A-08.

7.6.5 LEGAL OBLIGATIONS

The Contractor will perform his work in full compliance with Dutch laws and regulations. His responsibility in this field includes the transportation of collected fluids and materials to waste storage or disposal centres. The Contractor will draw up any official documents required for the transportation of the collected fluids and waste materials in accordance with current regulations. Whenever necessary, the Contractor will have these documents officially stamped on behalf of ESA-ESTEC.

7.6.6 TRACEABILITY OF TREATMENTS

The Contractor must guarantee that all treatments of collected fluids and materials are perfectly traceable, and that the waste has been properly treated. To this end, The Contractor will keep up to date official waste disposal documentation that he will produce at any request from ESA-ESTEC or local officials.

7.6.7 SUPPLIES

Products used by the Contractor to carry out operations stipulated in paragraphs 76.1 to 76.4, such as disinfecting products, degreasing and deodorising products must comply with local environmental regulations. They are provided by the Contractor as part of Base-line Services and stored on site according to rules described in AD 15 – Storage of packaged hazardous materials. The cost of treatment is included into the Base-line Services.


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7.7 RECOVERY TIME OBJECTIVES In case any critical equipment is not operational, the RTO is three (3) hours. For other equipment, the RTO is twenty-four (24) hours. No deviation from these times will be granted to the Contractor.

7.8 SPECIFIC PERFORMANCES AND PENALTIES Not applicable for this item.


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B 08- AUTOMATIC AND SEMI-AUTOMATIC DOORS, GATES & BARRIERS

8 GENERAL POINTS

This annex describes the provisions that are specific to the Automatic Doors item. The provisions contained herein are complementary to the general technical requirements of the Statement of Work. In the event of discrepancy between a clause of the Statement of Work and a clause of this annex, the clause that is the most restrictive for the Contractor shall apply, unless specifically mentioned in this annex. If a clause covers the same subject both in the Specifications and in the annex, the various stipulations join together and complement each other.


8.1.1 SCOPE OF THE INSTALLATIONS

This annex concerns maintenance and mandatory checks of all access barriers, metal shutters, automatic, semi-automatic or powered doors for pedestrian & vehicles.


The installations covered by this annex are: Powered, automatic and semi-automatic barriers,

Powered, automatic and semi-automatic doors (for vehicles),

Powered, automatic and semi-automatic metal shutters for vehicle entrances and exits,

Automatic doors for pedestrians

Revolving doors

One-way airlocks for pedestrians

The constituent parts of these installations are listed in Annex A, A-01 of the Statement of Work. Since this list cannot be regarded as exhaustive, the Contractor is given opportunity to check the inventory during the Overlapping Period, as explained in the SoW.

8.1.3 EXCLUSIONS

Not applicable.

8.1.4 PHYSICAL LIMITS OF THE INSTALLATIONS

Not applicable.


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8.2 CRITICAL EQUIPMENT The Site entrance barriers (vehicles, bicycles, pedestrians) are critical.


8.3.1 CHECKING AND INSPECTION OF EQUIPMENT

The Contractor is responsible within the framework of Base-line Services, for carrying out mandatory regular inspections laid down by current regulations and all inspections recommended by manufacturers, constructors, miscellaneous associations and official authorities. The frequency of the inspections and checks must strike a good balance between regulatory obligations and the need to achieve a faultless operation of the installations.

8.4 SPECIFIC RESPONSE AND CORRECTIVE TIME Requests for action covering critical equipment are considered as an urgent incident to be resolved without delay.

8.5 SPECIFIC PERFORMANCES and penalties Not applicable.


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B 09 - ROOFS

9 GENERAL POINTS

This annex describes specific provisions to apply for roof maintenance at ESA-ESTEC. The provisions contained in this annex complement the general technical terms contained in the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

9.1 General Requirements The maintenance history of the roofs shall be obtained from the previous maintenance contractor. Preventive and Corrective maintenance shall proceed from the Inspection/Survey report of the roofs produced by certified inspection body Vebidak /BDA. The report shall be supported by drawings/layouts, photographic images of all issues/findings and contain, as minimum, the following detailed information:

roof structure current status of the roofs and roofs’ components insulation safety provisions lightning protection water accumulation precipitation evacuation system fire safety findings advice functional expectancy bill of quantities.

Following documents shall compliment survey report:

preventive maintenance plan preventive maintenance checklists corrective maintenance plan corrective maintenance checklists.

Regular inspections of the roofs shall be performed by the certified inspection body Vebidak / BDA according to the above listed plans and checklists. In addition, the roofs shall be regularly inspected for and cleaned from the:

bird’s and other specie’s nests before the breeding all kind of rubble, organic debris, seeds and other vegetation before the germination soil, sand and other deposits.


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9.2 TYPES OF SERVICE The Contractor will perform roof maintenance and inspection for all ESA-ESTEC site buildings in the framework of Base-line Services. It consists of: Inspections: visual check and control of the roofs’ condition

Preventive maintenance operations (weeding, moss removal, etc) including:

o removal and disposal of rubbish, dirt or sediment deposit and miscellaneous objects,

o ensuring the proper fastening of the profiles at the roof edges and any part constituting the roof,

o Removal and disposal of birds and nests (see 9.5.2 below).

Corrective maintenance operations:

o Fixing of roof leakages,

o fixing of lightning protections and corresponding fastenings,

o access ladders, stairs and corresponding fastenings,

o fall arrest system, handrails and corresponding fastenings,

o roof tiles and corresponding rubber supports,

o rain water flushing systems, rain water outlets and corresponding fastenings,

o small repairs due to stormy conditions.

Materials used for the repairs must be compliant with the thermal insulation requirements (UV, IR, etc…).


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The Contractor shall provide the above-mentioned services for all the roofs on site, except the exclusions as mentioned in paragraph 9.2.3 below.


The roofs referred to in this annex consist of: Flat roofs.

Zinc slope roofs.

Aluminium roofs.

PVC roofs.

9.3.3 EXCLUSIONS

The following are excluded from Base-line Services defined in this annex: The roofs of temporary units, (porta-cabins, etc).


Not applicable

9.4 CRITICAL EQUIPMENT The following equipment is regarded as critical:

The roofs of the ESTEC Test Centre.


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9.5.1 FREQUENCY OF INTERVENTIONS

As a minimum, the Contractor will carry out the following roof inspections using a qualified roofer: for roofs covering buildings in which no testing activity is performed, six (6) inspections per year,

for roofs covering buildings in which testing activities are performed, twelve (12) inspections per year, one

inspection before each test campaign and one inspection after each storm classified Force 8 or above on the

Beaufort scale. For each of these roofs, the interval between two inspections must not exceed thirty-one (31)

days.

The above-mentioned roof inspections list is only mentioned indicatively. The Contractor will defer to any ESA-ESTEC request for a specific roof inspection or repair. He will also retain full initiative to program any inspections he estimates necessary to complete roof maintenance in line with the Contract requirements, which are to maintain ESA-ESTEC roofs in a condition as good as the one recorded by Sofia Audit during the Overlapping Period and in full compliance with manufacturers' requirements, current building and safety regulations.

9.5.2 Removal and disposal of birds and nests

The roofs of ESTEC are heavily colonised by a local bird population (mostly seagulls). The presence of these birds, and their associated organic waste, causes rapid degradation to the quality of the roofs at ESTEC. In order to preserve the roof conditions, the roofs shall be regularly inspected for and cleaned from all bird and other specie’s nests before the breeding season begins.

9.6 TREATMENT PRODUCTS As per the terms of Base-line Services, the Contractor is responsible for supplying any treatment products needed for roof maintenance. The Contractor will permanently ensure that products used have no harmful or aggressive effect on roof parts, on the installations they protect or on the environment, as defined in the ESA-ESTEC Environmental Permit (AD 20).

9.7 INSPECTION REPORT Upon each inspection, the Contractor will produce a detailed report including:

An assessment of the condition of each roof inspected per building, A photographic survey, The corrective actions to be taken in short term (with corresponding detailed offers if repair cost is above

four thousand (4000) Euros). The inspection report shall be carried out by a qualified roofer. The inspection report must be sent to ESA-ESTEC no later than eight (8) working days after the inspection date. Hard and digital copies are required.


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9.8 ANNUAL REPORT The annual report shall be certified by a qualified roofer. As part of the annual report described in the Statement of Work, the Contractor will prepare a detailed report on the condition of the roofs, including for each of them:

A list of inspections and corrective actions taken and planned, A list of possible corrective actions for which an offer has been sent and which have not yet been

approved by the Client, The corrective actions to be listed in the Long Term Major Repairs Schedule.

9.9 RECOVERY TIME OBJECTIVES The Contractor will take all necessary actions to react to any roof damage or potential damage. In no case shall a satellite test campaign be delayed due to roof repairs.


9.10.1 TEST CENTRE ROOFS

Any leak into the Test Centre due to a defective roof as the consequence of a lack of maintenance will result in the application of a penalty as described in Annex A, A-14 to the Statement of Work.


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B 10 - MISCELLANEOUS INTERIOR AND FITTING-OUT WORKS

10 GENERAL POINTS

This annex describes specific provisions to apply for “Miscellaneous interior and fitting-out works" at ESA-ESTEC. The provisions contained in this annex are complementing general technical dispositions of the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

10.1 GENERAL LIST OF SERVICES

10.1.1 TYPE OF SERVICES

As part of Base-line Services, the Contractor will carry out miscellaneous interior and fitting-out works, which concern: Wall coverings, plastering, and paintwork,

Soft and hard floor coverings,

Tiles & glazed tiles.

These works will be carried out at the Contractor's initiative or at ESA-ESTEC request. They will be carried out following a prior inspection. Repairs will be limited to the damaged area or to the replacement of the damaged or missing parts alone.

10.1.2 SCOPE OF SERVICES

The Contractor shall carry out the above-mentioned services on-site buildings at the exception of temporary accommodations (rented transportable buildings), which are excluded.


Not applicable for this item.

10.1.4 CRITICAL EQUIPMENT

Not applicable for this item.


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10.2.1 WALL COVERINGS, PLASTERING, PAINTWORK, SOFT FLOOR COVERINGS

The Contractor shall undertake all repairs to the wall coverings, plastering, paintwork and soft floor coverings (plastic and textile floors) for areas whose damages are inferior or equal to three (3) m². Repair works include: Repair of snags, holes, scratches, detachments or rips in wall coverings, plastering and paintwork.

Gluing again or replacement of floor covering (tiles or strip).

Fixing items back into place or fitting individual parts such as thresholds, door stoppers, handrails, etc.

Repair work must not be carried out when the repair is likely to have a more unsightly appearance than the

damage.

10.2.2 HARD FLOOR COVERINGS

The Contractor shall undertake any repair to hard floors (tiling, wooden floors, etc.) for areas whose surface is inferior or equal to one (1) m² per intervention. It should be noted that repairs also include external areas (repairs of stair nosing, pavement kerbs and all other kerbs, gutters, stoppers and manhole frames).

10.2.3 TILES, GLAZED TILES

The Contractor shall undertake any repair to tiled or glazed surfaces, including repair or replacement of any tiled or glazed parts covering areas not exceeding one (1) m² per intervention.

10.2.4 SUPPLIES AND SPARE PARTS

The supplies required to carry out the operations described above are fully included in the framework of Base-line Services.

10.3 SPECIFIC RESPONSE AND CORRECTIVE TIME Not applicable for this item.

10.4 SPECIFIC PERFORMANCES AND PENALTIES Not applicable for this item.


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B 11 - METALLIC COMPONENTS & MINOR MAINTENANCE

11 GENERAL POINTS

This annex describes specific provisions to Metalwork and Minor Maintenance at ESA-ESTEC. The provisions contained in this annex are complementing general technical dispositions of the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

11.1 GENERAL LIST OF SERVICES

11.1.1 TYPES OF SERVICE

As part of Base-line Services, the Contractor will carry out preventive maintenance and miscellaneous interior repairs in the following fields: Metalwork and ironwork

Interior and exterior joinery

Mirrors and glass

False ceilings

Interior and exterior sun screens and sun-blinds

Fences and external installations

Signs

Miscellaneous maintenance

He will also carry out corrective maintenance operations as needed at his own initiative or at ESA-ESTEC request.

11.1.2 SCOPE OF SERVICES

The Contractor shall carry out the services stated in 112.1 for all buildings on site, excepted rented temporary accommodations.

11.1.3 EXCLUSIONS

Are excluded from Base-line Services: Furniture Supply and fitting of decorations and ornaments in commune areas (corridors, lifts, toilets and changing rooms, canteens, lobby) Supplying barrel locks and keys.


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11.2.1 METALWORK AND IRONWORK As part of Base-line Services, the Contractor shall perform the following:

Maintenance (lubrication, adjustment, etc.) and repairs to all fittings on exterior doors (site access gates and

landing doors), fire doors and interior doors.

Checking the stability of ironwork structures (ramps, security bars, supporting rails, etc.) in the course of an

inspection programme.

Exchanging locks cylinders, at the request of ESA-ESTEC Safety and Security Section, as a one-off task or in

general, the lock barrels being supplied by ESA-ESTEC.

11.2.2 INTERIOR AND EXTERIOR JOINERY AND IRONMONGERY

Preventive maintenance of interior and exterior joinery and ironmongery shall be systematically performed as the result of an annual inspection of the functional qualities (water and air-tightness) of frames and inspection to ensure that fixed or opening frames are in good condition. The Contractor will ensure that manufacturers’ maintenance recommendations are implemented. These services will specifically include: Checking the quality of the joints between components and the quality of connections with adjacent

structures,

Checking that water drainage devices (nozzles, etc.) work properly,

Adjustment, lubrication, tightening, etc. of mechanical and ironmongery parts fitted onto opening frames,

Replacement of parts (door closers, window catches, locks, ironmongery parts etc.),

Adjustments required for the joinery and ironmongery to work properly,

Checking of mechanical and electric security devices (locks and electric door openers).

11.2.3 MIRRORS AND GLASS

The Contractor shall replace broken glass and mirrors, regardless of their location and resulting access difficulties in the framework of Base-line Services. All requests concerning replacement of mirrors and glasses must be considered as urgent, unless otherwise stated by ESA-ESTEC. The Contractor will take all appropriate steps to eliminate as quickly as possible any risk resulting from presence of residual broken glass or mirror fragments. For glazing opening on to the outside of the building, or separating a restricted access area from another, and if the broken glass cannot be replaced immediately, the Contractor will install suitable temporary protection. Mirrors and glass will not be covered by preventive maintenance.

11.2.4 FALSE CEILINGS

The Contractor will undertake minor repairs to false ceilings: adjustment, re-attachment and replacement of damaged ceiling tiles wherever necessary. For this reason, he will organise systematic inspections of site buildings.


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11.2.5 INTERIOR AND EXTERIOR SUN SCREENS AND SUN BLINDS

The Contractor will undertake minor repairs to interior and exterior screens (curtains, blinds, etc.), such as: Repair or replacement of opening and closing mechanisms,

Replacement of parts (strips, cords, straps, handles, etc.),

Adjustment, lubrication, tightening, etc. of mechanical parts fitted onto the screens,

Replacement of blinds.

These tasks will be completed even if dismantling is required to access the parts to repair / change. The Contractor will implement systematic and regular inspections to perform interventions.

11.2.6 TRAFFIC SIGNS & INFORMATION PANELS

The Contractor shall maintain the ESA-ESTEC general signs in and around ESA-ESTEC site (except specific signs put in place by End-Users in direct relation with their activities such as laboratory machinery, testing means, etc…). The Contractor will take care that signs used are in full compliance with Dutch laws and regulations in force and will organise regular verification inspections.

11.2.7 FENCES AND EXTERNAL INSTALLATIONS

The Contractor will check the stability of all external structures and installations: fences, wire fences, lighting masts, handrails and safety protections and will organise for this purpose regular verification inspections.

11.2.8 MISCELLANEOUS MAINTENANCE

The Contractor will carry out all minor building maintenance (handyman tasks, refining and exchanging items) as well as minor interventions such as fixing minor decorations and ornaments to the wall at End-Users’ requests, (through ESA-ESTEC Helpdesk Service).

11.2.9 INSPECTION REPORT

The Contractor will conduct an annual inspection to check the correct operation and physical appearance of the above-mentioned structures. At the end of the annual inspection, the Contractor will draw up a detailed report for each type of structure: General condition.

Corrective actions implemented.

Corrective actions planned.

The inspection report must be sent to ESA-ESTEC no later than eight (8) working days after the end of the inspection.


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11.3 SPECIFIC RESPONSE AND CORRECTIVE TIME Not applicable.

11.4 SPECIFIC PERFORMANCES AND PENALTIES Not applicable.


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B 12 - CATERING & RESTAURANT EQUIPMENT

12 GENERAL POINTS

This annex describes the provision of maintenance to Catering Services at ESA-ESTEC. The provisions contained in this annex are complementing general technical dispositions of the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement. Bidders are informed that ESA-ESTEC entrusts the preparation and distribution of meals to a catering company. Therefore, catering equipment is used and cleaned by the employees of this company and the ESTEC cleaning contractor alone).



As part of Base-line Services, the Contractor will maintain all installations & equipment or hardware specific to the kitchens and canteens: kitchen equipment

cooking equipment

coolers

cooling equipment fitted in kitchens

freezer rooms, cold rooms and hot rooms

cold and hot cabinets, display glass shelves

serving counters

cold water and ice cube dispensers

coffee machines

conveyor belt

dishwashers and dishwashing plant

equipment for treating and storing food waste (crusher, etc.)

grease removal tanks

all kitchen area hoods

all horizontal duct-networks in the false ceiling

all risers

all external extractors

cash desks

8 (+1 spare) “Franke” coffee machines (in 3 locations)


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3 WMF coffee machines.

These installations are detailed below. The constituent parts of this technical system as well as the opportunity for the Contractor to check the inventory are mentioned in Annexes A-01 & A-02.


12.1.2.1 KITCHEN AND COOKING EQUIPMENT

The kitchen hardware and equipment include: Cooking hardware and equipment such as hobs, grills, ovens, deep-fat fryers, frying pans, casseroles,

incubators, bains-marie, etc., from the valves or connecting boxes to the supplies (water, electricity, gas).

Preparation hardware and equipment such as salad spinners, meat and vegetable slicing appliances, bread

saws, etc. from the connection boxes or power points to the electricity supply.

Miscellaneous hardware and equipment such as scales, balances, wash basins, water fountains, etc., from

valves or connection boxes to the supplies (water, electricity).

Network accessories such as isolation valves, control devices, bleeding devices, draining devices, circuit

breakers, etc.

Electrical equipment for protection and control, sometimes grouped in a cabinet, and whose start points are

situated downstream of the cable feeding cabinets or equipment.

More generally, any item involved in the operation of the above-mentioned installations must be considered as part of kitchen hardware & and equipment.

12.1.2.2 COLD ROOMS AND CUPBOARDS, FREEZER CABINETS AND REFRIGERATED COMPARTMENTS

This equipment consists of: Covering coolers, ice-making machines, refrigerators, freezer cabinets

Refrigerated compartments Refrigeration units (for independent systems),

Terminal networks for distributing cooling from the refrigerant input valves (for systems connected to

centralised cooling installations),

Network accessories such as isolation valves, control devices, bleeding devices, draining devices, etc.

Terminal equipment such as evaporators, etc.

Condensate networks,

Systems for steering and complete regulation of equipment incorporating valves, regulators, sensors, etc.,

and in general any item involved in the operation of coolers, ice-making machines, refrigerators, freezer

cabinets and refrigerated compartments.

The installations for the coolers apply to all coolers (positive and negative cooling) fitted in canteens.


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12.1.2.3 CONVEYOR BELT

This equipment includes horizontal and vertical conveyors, including the motor, starter motor, structures, supports, all mobile elements, security systems, controls and automation cabinets.

12.1.2.4 WASHING MACHINES

These equipments consist of: Dishwashers and dish washing plant,

Plate washers.

The Contractor’s responsibility starts from valves or connection boxes and covers up to the supplies (water, electricity).

12.1.2.5 ICE CRUSHERS

Including motor, starter motor, structures, supports, all mobile parts, safety systems, control and automation cabinets.

12.1.2.6 HOODS

The Contractor will perform: preventive and corrective maintenance of hoods and all the equipment necessary for their operation

(extractors, etc.).

cleaning and degreasing of the fume extraction networks for the kitchen hoods fitted in the catering areas.

any necessary chimney sweeping.

12.2 EXCLUSIONS The following installations are excluded from Base-line Services kitchen utensils and crockery

canteen furniture

repair intervention on preparation hardware and equipment, dishwashers, plate washers and crushers when

the breakdown results from misuse (not conform to the manufacturer's instructions).

12.3 PHYSICAL LIMITS OF THE INSTALLATIONS Not applicable.

12.4 CRITICAL EQUIPMENT The following equipment is regarded as being critical: restaurant conveyor belt (during its normal periods of use, i.e. from 11.30 a.m. to 2.30 p.m.).

cooking islands and ovens

freezer rooms and cool rooms

kitchen dish wash plant.


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12.5.1 INFORMATION IN CASE OF INSTALLATIONS SHUTTING DOWN

12.5.1.1 SCHEDULED SHUTDOWNS

In the event of a scheduled overhaul requiring shutting the device down for over 4 hours, the Contractor must coordinate his work beforehand with ESA-ESTEC:

At least 5 days before the work. These operations shall be scheduled as far as possible outside equipment time use.

12.5.1.2 UNSCHEDULED SHUTDOWNS

As soon as the breakdown of critical equipment occurs, the Contractor will simultaneously inform ESA-ESTEC and the Manager of the catering company to whom he will give an estimated recovery time. This is over and above the information provided to the catering company as the repair progresses.

12.5.2 SPECIAL CHECKS

As for other technical systems on site, the Contractor will carry out all mandatory checks stipulated by applicable regulations or at the request of ESA-ESTEC, such as: Checks and studies of safety and regulations

Checks of resistances, thermostats, simmer stats, etc

Checks of flows, idling speeds, nightlights, drains, etc

Examination of cables, hydraulic fluid and gas pipes, lifting systems, etc

Examination of protections, claddings, insulations, brickwork, etc

Alarm and safety device tests

Any check stipulated by the regulations or recommended by manufacturers, constructors, public bodies and

miscellaneous associations.

12.5.3 DRAINING NETWORKS AND GREASE REMOVAL TANKS

The Contractor will perform any necessary draining and bleeding of the various networks and grease removal tanks, carriage and treatment of the fluids collected. He will perform these operations whenever needed, at his own initiative or at the request of ESA-ESTEC or of the catering company. He will make sure that the premises are perfectly clean upon completion of these interventions and will ensure that the removal of collected fluids from ESA-ESTEC site is implemented in full compliance with environmental regulations, (precautions & traceability). He will prepare on behalf of ESA-ESTEC all official waste disposal documentation needed for this purpose that he will archive and render readily available whenever needed.


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12.5.4 HOOD CLEANING PROCEDURES

The Contractor shall provide cleaning and degreasing services using active foam with rinsing using a high-pressure hose of the following installations: All catering area hoods,

All horizontal duct networks in the false ceiling,

All risers,

All external extractors.

and, in general, any item involved in the extraction of grease-laden fumes. The services must be carried out from Monday to Friday starting from 3 p.m. onwards according to a schedule defined jointly with ESA-ESTEC. This service shall include all safety-related operations such as: Removing and refitting protection items, inspection traps and/or false ceilings,

Isolation of electrical items,

Protection of approaches to the site,

Site Cleaning and disposal of residues of all kinds,

Polishing of stainless steel as required.

12.5.5 HOOD MAINTENANCE PRODUCTS

The Contractor will provide all necessary consumable products. He will only use products compliant with current environmental regulations and standards that do not cause damages to ESA-ESTEC coatings and installations. He will keep traceability of products used in order to satisfy any requisition of ESA-ESTEC or local Labour and environmental authorities. ESA-ESTEC reserves its right to ban any product causing damage. In such a case, the Contractor will suggest a replacement product without claiming any compensation or a revaluation of the Contract. Any damage resulting from the use of an aggressive maintenance product will be billed to the Contractor. The Contractor shall submit to ESA-ESTEC the list of maintenance products he intends to use at the end of the Overlapping Period. The list of products will include for each product: Safety data sheets,

Test reports stating the pH and certifying compliance of the product with applicable regulations

Detailed instructions, purpose, origin, composition

A referenced sample for each product.


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12.6 RECOVERY TIME OBJECTIVES Any catering equipment breakdown before or during its serviceable time must be considered as an emergency and treated as such. In the case of a critical system, the RTO is fifteen (15) minutes. For other equipments, the RTO is twelve (12) hours. It is assumed that equipment that cannot be used for a meal one day will be made readily available for the following day meal. No deviation from these times will be granted to the Contractor.


12.7.1 EXCEEDING RESPONSE TIMES

Non-compliance with the RTO given in the paragraph above will result in the application of penalties as described in Annex A-14.


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B 13 - SPECIAL SERVICES

13 GENERAL POINTS

This annex describes the provisions that are specific to certain special services. The services in question are miscellaneous in nature: One-off services, to fulfil the requirement of Test Centre when tests are performed.

One-off services performed at the start of the contract.

Services included in the fixed price.

Here is a list of all services that will be described in this annex: Test Centre Preliminary User Requirements,

Mailtube system,

Hoisting and lifting equipments,

Fitness, sport, swimming pool, Sauna and sun bed facilities,

Work shop machinery,

Temperature and humidity recorders and portable oxygen detectors,

Electric cars, trolleys and bicycles,

Fire and smoke retardant sealant,

Site cleaning and salt spreading.

The provisions contained in this annex are complementing general technical dispositions of the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.


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13.1 TEST CENTRE PRELIMINARY USER REQUIREMENTS

13.1.1 INTRODUCTION

When the Test Centre proceeds with a test campaign, the permanent and faultless provision of power supply and other utilities becomes crucial and critical. As explained in Annex A-05, a team of 2 technicians is permanently available on site in the TCC to take actions in the present situation. Should a power brake or any alarms or breakdowns occur when tests are performed in the Test Centre, they are able to react in real time. In the case a bidder chooses a different option (see Annex A-05 - option 2: no presence of Contractor teams on site outside normal working hours), he will clearly indicate his approach in his offer to fulfil the special requirements of the Test Centre.

13.1.2 TEST CENTRE REQUIREMENTS

The Test Centre User Requirements are depending on the use of the testing means. The following supplies have been identified as critical: Electrical mains

Compressed air

Cooling water

Chilled water

HVAC

The Table 1 below indicates the three degrees of safety configuration of the Test Centre in relation with the provision of supplies. Whenever duration is mentioned in the column “maximum tolerable interruption” of table 1, it means that a supply disturbance is tolerable if the situation can be recovered in a safe way without severe consequences for the facility or for the space hardware.

13.1.2.1 TOLERABLE DISTURBANCE:

This means that no damages are inflicted to the facility and / or to the tested space hardware. The facility nominal operation is only affected for the duration of the supply interruption plus the duration of the facility recovery. The ESTEC Environmental Test Centre Safety Configuration scheme distinguishes three different status of Safety Configuration, which result in different levels of alert. These depend on whether or not a Test Item is in the Test Centre and whether or not LSS is in operation. Safety Configuration 1: No Test Item is inside the Test Centre and LSS is not in operation.

Safety Configuration 2: A Test Item is inside the Test Centre and LSS is not in operation.

Safety Configuration 3: A Test Item is inside the Test Centre and LSS is in operation.

The notice time to announce a change of configuration is one week.


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The table below lists the critical supplies and for each safety level configuration defines a maximum tolerable interruption time. This means that it is tolerable to have an interruption of this service if the situation can be recovered in a safe way without severe consequences for the facility or for the test specimen. For safety configuration 1, all the requirements are applicable only between 8:00 and 18:00. For safety configuration 2, only the clean room condition is critical and requires an intervention 24/7. For safety configuration 3, LSS or Phenix is operated 24/7. Requirements are in place to cover as a minimum the safety configuration 2 and the need for LSS/Phenix operation.

Maximum tolerable interruption

services Safety conf. 1 Safety conf. 2 Safety conf. 3

Electricity 60 min (day)1 N/A (night)

60 min (day) N/A (night)

60 min (day) 180 min (night)2

Compressed air 24 h 24 h 240 min

(day/night)3

Cooling water NA 24 h 180 min

(day/night)4

Chilled water NA 120 min

240 min (night) 120 min (day)

240 min (night)5

HVAC 24 h 120 min

240 min (night) 120 min (day)

240 min (night)

Test Facility IT network 24 h 120 min

N/A (night) 120 min (day)6

N/A (night)

Fire Extinguishing system 24 h 24 h 24 h

1 Facility UPS can support empty test centre during ~60 minutes. All critical systems are on UPS. . 2 Internal measures shall be taken to ensure it is possible to warm-up the chamber and keep satellite minimum power 3 the present autonomy is about 30 minutes. TEC-TC will take internal measures to increase the local autonomy to meet 240 minutes. 4 Cooling water interruption induced an interruption of HVP (turbo-pump and compressor of cryo-pump). With the cryo-panel cold, it is possible to maintain an acceptable vacuum for ~3 hours. 5 In case of chilled water loss, sun simulation will stop. Satellite temperature can be controlled with chamber shrouds temperature and specimen heaters if electricity is present. 6 network for TDH will either be accessible during test period or a dedicated network will be put in place.


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13.1.3 SCOPE OF WORK

The Contractor will provide a description and a contingency plan of how he intends to run the test site according to the different levels of Safety Configuration as defined in table 1. The Contractor will make an offer as an option for ensuring the requirements of Safety Configuration 2 and Safety Configuration 3. These will be considered only as offers and will be depending on when the Test Centre is being used for Safety Configurations other than Safety Configuration 1. The support to Safety Configuration 1 is the baseline configuration and is part of Base-line Services.

13.2 MAILTUBE SYSTEM

13.2.1 GENERAL

ESA-ESTEC operates on site a mail tube system supplied by the Company TELECOM BEDRIJFS COMMUNICATIE. It consists of: Mail tube pipes in house and externally underground;

Junction boxes;

Line coupler;

All switch stations;

Mail tube stations;

Tube notification light-boxes

Blow engines;

Tube storage stations;

Reject stations;

Central Process computer system;

Monitoring computer.


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As part of Base-line Services, the Contractor shall provide on behalf of ESA-ESTEC: preventive and corrective maintenance of the mail tube system

regular inspections of the system (whose frequency will be determined during the Overlapping period).

check that the system is operating in accordance with the manufacturers’ recommendations and Dutch Legal

Regulations.

13.2.3 CONDITIONS

This system must be considered as critical.

13.2.4 PENALTIES

Should this system become unavailable, penalties would apply as mentioned in Annex A-14.

13.3 HOISTING AND LIFTING EGUIPMENTS


Hoisting and lifting equipment located in laboratories and workshops. Hoisting and lifting equipment that are part of the inventory mentioned in Annexes A-01 & A-02.


As part of Base-line Services, the Contractor will perform: preventive and corrective maintenance of the ESA-ESTEC site hoisting and lifting equipment, ensuring

that all the equipment is in good working and safe condition in compliance with Dutch Health and Safety regulations, (Arbowet)

maintenance coordination and administration, including annual (or in due time as required) regulatory inspections and certifications.

13.3.3 PENALTIES

Should maintenance of hoisting and lifting equipment fail to be in line with the requirements, this would result in the application of penalties as mentioned in Annex A-14.


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13.4 FITNESS, SPORT, SWIMMING POOL, SAUNA FACILITIES


ESA-ESTEC site includes Fitness and sport facilities located in building Y. It consists of the following installations:

Swimming pool, Sauna and facilities in building Y. Fitness and sport facilities are mentioned in 13.500-entry inventory maintained in the ESA-ESTEC

CIFM/Archibus application (see A-11 for more information).


Under the fixed price contract the Contractor shall provide:

Maintenance of the facilities to keep them in full accordance with Dutch Legal Requirements,

Regulations and Statutory Health and Safety requirements,

Fitness facilities, sport facilities, swimming pool, and sauna facilities in a good and safe operational

condition,

daily operation of swimming pool and sauna shall be performed in accordance with manufacturers

operation and maintenance manuals,

The basement of the Swimming pool shall be inspected monthly for the presence of water and any

structural defects

swimming pool annual maintenance is done in October each year.

13.4.3 CONDITIONS

The service has to be provided in accordance with the conditions of the Statement of Work.

13.5 PENALTIES Should maintenance of the above-mentioned equipment fail to be in line with the requirements, penalties would be applied as mentioned in Annex A-14.


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13.6 WORKSHOP MACHINERY


Workshop machinery is located in workshops in building G and K:

Mechanical workshop in building G,

Carpentry workshop in building G,

Electrical workshop in building K,

Workshop machinery is listed in the 13.500-entry inventory maintained in the ESA-ESTEC CIFM/Archibus application (see A-11 for more information).


As part of Base-line Services, the Contractor will provide:

preventive and corrective maintenance of workshop machinery, ensuring that all the machinery is in

good working and safe condition.

check that the system is operating in accordance with Dutch Legal Requirements and Regulations

maintenance coordination and administration.

preventive maintenance every one year as a minimum requirement and corrective maintenance when

necessary.

13.6.3 CONDITIONS

The service has to be provided in accordance with the conditions of the Statement of Work.

13.6.4 PENALTIES

Should maintenance of machinery equipment fail to be in line with the requirements, penalties would be applied as mentioned in Annex A-14.


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13.7 TEMPERATURE AND HUMIDITY RECORDERS AND PORTABLE OXYGEN DETECTORS

13.7.1 GENERAL POINTS Temperature and humidity recorders are standing in 30 locations of the Testing Centre and of the

different laboratories on site.

Spare temperature and humidity recorders as well as calibration certificates are presently stored in the

Contractor’s water samplings laboratory in building G.

Portable oxygen detectors are kept in Technical Control Centre in building G and calibration certificates

are kept in the water laboratory.

Temperature and humidity recorders are listed in annex applicable documents.


As part of maintenance activities within the framework of the Base-line Services, the Contractor will provide:

preventive maintenance and calibration every six months (or as required by law), corrective maintenance

of the temperature and humidity recorders, ensuring that all the recorders are in good working and safe

condition . The calibrations must be permanently and correctly calculated.

maintenance administration and coordination

13.7.3 CONDITIONS

This service must be provided in accordance with the conditions of the Statement of Work.

13.7.4 PENALTIES

Should maintenance of these equipment fail to be in line with the requirements, penalties would be applied as mentioned in Annex A-14.


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13.9 Fire and smoke retardant sealant


This annex describes the provisions that are specific to the sealant of fire & smoke compartments.


The sound condition of the infrastructure that ESA-ESTEC provides to the awarded Contractor at the beginning of the execution of the Contract also pertains to the sealant of the fire & smoke compartments. As part of Base-line Services, the Contractor will carry out maintenance and inspection of the fire retardant and smoke sealants for all site buildings. This will consist of inspections, monitoring and maintenance operations in order to ensure:

permanent proper condition and certification of the fire retardant & smoke sealant around penetrations,

feed-throughs or openings in fire and smoke compartment walls, separations, partitions, ceilings or

floors,

that the reference and marking of each sealant is present on the material, is visible and is kept up-to-date

within CIFM or any other OPS-ETF dedicated database in line with required certification,

permanent monitoring of third parties during any on-going work on site. Since any third party registers

with the Operational Team before and after working, the contractor is aware who is working on site and

where. It is in the contractor’s interest, being responsible for the fire retardant and smoke sealants for all

site buildings, to ensure third parties do not leave site until these seals have been approved.

For the performance of these services, the Contractor is obliged to sub-contract the following company (or an equivalent company) to seal, repair and certify the fire and smoke sealants: APPLICOM Postbus 130 2501 CC ‘s Gravenhage Tel. +31 (0) 70 365 6947

13.9.3 GENERAL LIST OF INSTALLATIONS

13.9.3.1 SCOPE OF INSTALLATIONS

The Contractor shall provide these services for all the fire retardant and smoke sealant on site, except for building listed in paragraph 13.9.3.3 below.


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13.9.3.2 TYPES OF INSTALLATION

The fire retardant and smoke sealant covered in this annex:

Fire compartment wall, floor and ceiling penetrations

Smoke compartments wall, floor and ceiling penetrations

13.9.3.3 EXCLUSIONS

The installations hereafter are excluded from the fixed price. Temporary units.

13.9.4 SPECIAL PROVISIONS

ESA-ESTEC will separately order the company APPLICOM to inspect the whole site in order to control the conformity and the condition of all fire retardant & smoke compartments on an annual basis. The Contractor is responsible for carrying out all maintenance operations required to ensure that the fire retardant & smoke sealant remains in perfect condition in accordance with manufacturers' maintenance recommendations & certification, current regulations and professional practices.

13.9.5 TREATMENT PRODUCTS

The Contractor is responsible for supplying without maximum limit all necessary sealant material to ensure the effectiveness of the fire and smoke compartment. He shall therefore ensure that the products and corresponding application are fully compatible with APPLICOM certification and warranty. The Contractor will permanently ensure that the products used have no harmful or aggressive effect on other parts or onto persons.

13.9.6 Fire seals logbook Applicom is a brand name for a product used to seal holes in walls, floors etc. that have a fire rating. A logbook containing all the places where these seals occur on site shall be kept by the maintenance contractor. The Contractor shall maintain and update the Applicom logbook and update it at least once a month. All cost of administration, annual inspection, corrective works and projects are included in the firm fixed price part of the contract. It is the Contractors' responsibility to ensure each project team takes care of its own Applicom corrective works as part of its project or corrective works including third party contractors. The Mechanical Discipline team leader has overall responsibility for the logbook administration and for preventive and corrective Applicom works. All costs are included in the firm fixed price part of the contract.


At the end of each annual inspection, the company APPLICOM will draw up a detailed report including in particular:

An assessment of the condition of each of the items inspected

The short term corrective actions to be taken if necessary


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The Contractor will be responsible for carrying out all needed corrective actions to bring back into

conformity any items found by APPLICOM.

The Contractor will deliver a weekly report on corrective actions undertaken including reference numbers of the sealant to enable OPS-ETF staff to update the dedicated database.

13.9.8 SPECIFIC RESPONSE AND CORRECTIVE TIME

Fire retardant and smoke sealant installed on site might be opened or removed for maintenance, upgrading or new installation purposes. The opening or the removal of fire retardant and smoke sealant shall not last more than the period necessary for the works associated to its opening or removal. The Contractor shall ensure that seals are immediately closed upon works completion. The Contractor is responsible for ensuring that all fire retardant and smoke seals are permanently tight, in good condition and certified. Whenever a non-conformity is detected, an immediate corrective action will be taken to bring it back to conformity, unless this non-conformity is temporary and has been approved by ESA technical representative (for example until completion of new installation works).


Before opening or removing a fire retardant and smoke sealant or before making an opening in a fire or smoke compartment separation, the Contractor shall establish and submit a work request and shall obtain the written approval from the ESA technical representative before proceeding. The duration, the location and the reference number of the sealant(s) foreseen to be opened or removed, or the location of the opening to be made shall be clearly mentioned on the request. Any detected leak from fire retardant and smoke sealant or absence of this material which is not covered by a RFW approved by OPS-ETF technical representatives will be regarded as a lack of maintenance subject to penalties as described in Annex A-14.


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13.10 SALT SPREADING, AND SNOW REMOVAL The snow removal and salt spreading activities described hereunder are not part of the contract baseline services. This means that these services, although they must be implemented by the contractor, are if fact Ad-Hoc services the contractor is bound to carry out upon request from the agency. The contractor shall supply the agency with a price list for the following services as part of his bid: Winter Conditions (snow removal) Carried out during extreme weather conditions

€ per day

Winter Conditions (snow removal) Carried out during normal weather conditions

€ per day


Snow removal and salt spreading refers to ESA-ESTEC site outdoors’ maintenance. The purpose is to maintain in all circumstances safe access, especially during snow and ice conditions.


Exterior snow and ice clearance consists of site inspections and maintenance operations in order to ensure:

The implementation of elementary precautions against frost and slippery roads, parking areas,

pedestrian and bicycle-paths by spreading sand, brine, salt etc…

Snow and ice clearance, allowing safe use of site roads, parking areas, pedestrian and bicycle-paths.


It concerns the whole ESA-ESTEC site outdoor including the outside areas: entrance road, the bus stop and paths along the fences on the Keplerlaan road (beginning from the Zwarteweg).


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The installations to cover consist of:

Asphalt roads and any car / van / truck access towards/from buildings or facilities

Pavements

Parking areas

Pedestrian paths, road crossings and any access for pedestrians to a building

Bicycle paths and road crossings

13.11 Frequency of interventions

13.11.1 Snow and ice clearance

The Contractor will ensure that all ESA-ESTEC areas described in paragraph 13.10.4 above are free of snow and ice to allow safe circulation and access to cars, bicycles and pedestrians between 07:00 & 19:30 during the week. He will take the same precaution during the week-end when assessed necessary by the ESA Technical representative. The plan below (figure 2) illustrates the areas critical for circulation in red. The Contractor will address these areas as a matter of priority in order to render safe any circulation between 07:00 & 19:30 during the week and if necessary during the week-end when required by the ESA Technical representative.


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Figure 2: critical circulation areas to keep clear of snow & ice between 07:00 & 19:30 during winter time


The Contractor is responsible for supplying without maximum limit all necessary sand, brine and salt to ensure safe circulation in wintertime. He shall utilise snow removal and salt spreading machines that he will maintain in the framework of the baseline services. He will ensure that products used to complete these tasks are compliant with local regulations and have no harmful effects on site, flora and fauna, or persons.


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Damage done to plants shall be repaired by the contractor, with the results being accepted by the landscaping and gardening contractor, and completed at no extra cost to the Agency.


During emergency periods, (sudden snow storm or icing rains) the Contractor will take any appropriate step to report to OPS-ETF technical staff on actions planned and undertaken.

13.11.4 RECOVERY TIME OBJECTIVE

The RTO is (1) hour after the Contractor has received the request from ESA-ESTEC (OPS-ETF and/or OPS-ETH), at any time of the day or night, and any day of the week.


Any deficiency concerning snow / ice clearance will be regarded as a lack of maintenance subject to penalties as described in Annex A, A-14.


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B-14 MISCELLANEOUS CIVIL TASKS

14 GENERAL POINTS

The following Annex describes miscellaneous civil tasks that the agency requires the contractor to complete. These tasks shall be carried out in accordance with paragraph 6.1.1 WP1 Scope of Work. The agency would like to draw special attention to the following installations.

14.1 Scope of installations The Contractor shall provide Technical Inspections at the request of the agency of the following:

Pavement, walkways, roads and parking areas

Kerbstones, manholes, street gullies and other pits

Public access and large doors

Basement of the swimming pool

Attics Testing

Outside sound reduction walls

Dry Run, bicycle shelters, smokers shelters, all other shelters on site

Main entrance building “A” canopy; coffee corner, restaurant and other canopies

Areas nearby the workshops, storage facilities and waste yards

Façades

14.2 Tasks The following shall be considered the minimum requirement. The following list of installations shall be inspected and appropriate actions shall be taken.

14.2.1 Pavements, walkways, roads and parking areas Cracks, holes, subsidence, paint/marking degradation, damage, misalignment of the elements of pavement, walkways and roads shall be inspected and appropriate action shall be decided according to the SoW.

14.2.2 Kerbstones, manholes, street gullies and other pits Subsidence, paint/marking degradation, damage, and misalignment of the constituent elements shall be inspected and appropriate action shall be decided according to the SoW.

14.2.3 Public access and large doors The proper function of all elements, damage, paint work, and the misalignment of elements shall be inspected and appropriate action shall be decided according to the SoW.


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14.2.4 Basement of the swimming pool The presence of water, any structural defects, waste, spare parts and other loose elements shall be inspected and appropriate action shall be decided according to the SoW.

14.2.5 Attics testing Rain/condensed water leaks; air leaks from/to the clean rooms. Attics shall maintain clean and free, at any time, of waste, rubble, and loose components/elements & spare parts shall be inspected and appropriate action shall be decided according to the SoW.

14.2.6 Outside sound reduction walls The outside sound reduction walls shall be inspected and appropriate action shall be decided according to the SoW. Dust/dirt deposits, vegetation other life forms. Walls may need to be cleaned/treated according to the manufacturer instructions.

14.2.7 Dry run, bicycle shelters, smokers shelters, all other shelters on site

Damage, dust/dirt deposits, vegetation, other life forms, technical conditions, fastenings, rust, paint. These installations shall be permanently maintained free from dust, dirt deposits, vegetation and any other life forms.

14.2.8 Canopy – main entrance building “A”, coffee corner, restaurant and other canopies

Rain water leaks, damage, dust/dirt deposits, vegetation, other life forms, technical conditions, fastening, rust, paint.

14.2.9 Areas nearby the workshops, storage facilities and waste yards

Damage, waste, rubble, spare parts and other elements.

14.2.10 Façades Damage, deterioration, detachment, fastening, paintwork, appropriate function. Facades shall be permanently maintained free from dust, dirt deposits, vegetation and any other life forms.


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15 B-15 PAINTING WORKS

15.1 GENERAL POINTS This Annex describes external painting maintenance works for the ESA-ESTEC site facilities. The provisions contained in this annex are complementing general technical dispositions of the Statement of Work. In the event of any discrepancy between a clause of the Statement of Work and a clause of this annex, the most restrictive clause for the Contractor will apply. Bidders should seek clarification during the bidding phase if this appears to be the case. If a clause covers the same subject both in the main text and in the annex, bidders are to consider the totality of the requirement.

15.2 Outside painting (painting program) Outside Painting Program plan shall be produced by a recognised advisory body (Trimetal) following the inspection of the facility. Inspection report shall be delivered to the Agency together with the:

- preventive maintenance work plan - preventive maintenance checklists - corrective maintenance work plan - corrective maintenance checklists - list of recommended products.

Outside painting program shall comply with the listed here above plans, material list and checklists. As minimum the whole outside painting work shall be renewed within 4 calendar years.

15.3 TYPE OF SERVICE Among Base-line Services, the Contractor will carry out external painting maintenance of the general-purpose infrastructure of the ESTEC site. This includes the establishment of a preventive painting maintenance programme (PPMP) based upon the condition of the painting at the start of the contract and the requirement to maintain or improve the current painting condition. This PPMP will consist in splitting over a period of four (4) years painting maintenance of the façade parts and all other elements that are exposed to outside weather conditions on the ESTEC site. The edges of these parts are also included in these tasks. Maintenance operations will include:

Regular inspections and surveys,

Preparation of the surfaces to be painted (dust and rust removal, surface cleaning, surface sand-blasting,

small repairs, sealing works, and more generally all actions needed to prepare surfaces to be painted and

application of maintenance products,

Painting works & sealing works,

Implementation of adequate safety measures to protect painters and End Users according to Dutch and

ESA-ESTEC Health and Safety regulations & procedures


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Painting program including supervision reports provided by Trimetal.

The Contractor will ensure that the painting maintenance completed will have encompassed the whole site after a cycle of four (4) years. He shall thus split this maintenance activity in four (4) stages; each stage corresponding to 25% of the site. The Contractor will give a minimum four (4) year warranty on the works performed and on the products used.



They consist of the whole ESA-ESTEC site.


The installations covered are:

Windows, window frames, windowsills

Doors, door frames

Façade panels that are painted

Outside steel structures (balustrades, poles, columns, electrical cabinets, ventilation grids, mechanical

units, etc …)

All other painted elements exposed to outside weather conditions.


15.5.1 FREQUENCY OF INTERVENTIONS

The purpose of the preventive painting maintenance programme over four (4) years to be implemented is to:

Optimising or improving reliability and lifetime of installations either by maintaining or improving the

current painting condition level during the whole duration of the contract

Setting up an optimum operating methodology to optimise the painting workload activities

The preventive painting maintenance programme will determine the frequency of interventions to cover 25% of the site each year. The Contractor will submit this programme to ESA technical representative for approval at the latest three (3) months after the Contract Effective Date. Information about the current PPMP can be found in the information document established below which was established at the start of the current maintenance contract.


The Contractor is responsible for the provision without maximum limit of all necessary products to ensure the proper execution of these works. All products shall be water-based. He will ensure that products used are in compliance with Dutch Health & Safety regulations.


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15.5.3 STATUS REPORT

Every six (6) months, the Contractor will submit to the ESA technical representative a status report indicating progresses made with regard to the Preventive painting maintenance programme. In case of delays and non-conformities, he will indicate the corrective measures he intends to take to bring back in line with the programme objectives. These measures shall be discussed and approved by the ESA technical representative before their implementation.

15.6 RECOVERY TIME OBJECTIVES Not applicable.

15.7 SPECIFIC PERFORMANCES AND PENALTIES Non-conformities listed in the Contractor’s status report at the end of the year will be regarded as insufficient maintenance subject to penalties as described in Annex A-14.


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16 B-16 LANDSCAPE AND GARDENING

16.1 Technical provisions

16.1.1 General Technical Provisions Concerning Maintenance For detailed work descriptions and their tables please see the SoW WP2.

16.1.1.1 Inspection

Both the method of application and the material to be used are subject to approval by the Agency. Trees, shrubs and tree stakes leaning out of the vertical because of wind or other causes shall be set

upright again. The cavities resulting from the righting of trees and stakes shall be filled in a trodden firm. Tree stakes shall be driven to a greater depth where the Agency considers this necessary. Stakes and tree ties shall be replaced if no longer serviceable. Tree stakes may be removed only after the relevant instructions have been given by the Agency. If a tie becomes too tight for a tree, it shall be refitted properly. Cut surfaces with a cross section exceeding 3 cm and damage to bark shall be treated so as to promote

rapid wound occlusion. Shrub or tree branches that form an obstruction to passers-by shall be removed. Shrub or tree branches that form an obstruction to the security cameras, either on the grounds or along

the perimeter fence, shall be removed. All dead branches or stems of trees or shrubs shall be removed.

16.1.1.2 Refilling

The refilling survey shall be carried out by the Contractor in co-operation with the Agency. The refilling survey shall take place no sooner than the 1st of October but at least at such a timescale that, including the time taken, the refilling can be carried out before the 1st of April

After the survey the Contractor will supply a list of elements that need to be refilled to the Agency. The Agency will inspect the refilling list and can add or alter the content within 4 weeks after the list

has been delivered to the Agency The Contractor shall execute the refilling operations in consultation with the Agency after 1 February and

before 1 April. Plant material removed shall be collected daily and disposed of within 2 x 24 hours. Plant material removed for refilling shall be replaced by equivalent plant material of good quality and

similar age. The quality and chosen species should contribute to the main objective of preserving quality and plant species. The Agency can ask to approve of large lots species for refilling.

The plant material, ameliorated soil, tree-stakes and tree-ties shall be supplied by the Contractor. Woodland plants shall be of Dutch origin. Dimensions, ages, origin (by preference sea-coast origin) etc. need to be approved by the Agency.


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The Contractor is to inform the Agency of the identity of the supplier of the plant material not less than four weeks before starting refilling operations and will furnish a complete confirmation of order of the stipulated plant material.

Should a stipulated species or variety be unobtainable, this shall be reported directly to the Agency. Any substitutions are subject to approval by the Agency.

The Agency will, if necessary, inspect the plant material at the nursery. Rejected plant material may not be brought to the site.

The periods during which plant material is delivered to the site will be determined in consultation with the Agency. The Contractor shall inform the Agency not less than three days prior to the intended time of delivery.

Each plant or bunch or box of plants of a single species shall upon arrival on site bear a label stating the number, species, variety, quality and size.

The Contractor is allowed to plant refilling material temporarily on a part of the work site to be agreed with the Agency. Temporary planting is wholly for the account and risk of the Contractor.

Damage or desiccation shall be precluded in transportation to and on the work site. Material are not to be transported during frost. Either root systems shall be protected in transit by jute sacks and/or straw or the plant material shall be packed in closed containers.

The provisions applicable to the rooting of plant material shall include the following: the rooting locations shall, if deemed necessary by the Agency, be dug over to a depth of 0.30 meters, the soil shall be spread out in thin layers, the soil shall be well compacted, so that the roots come into contact with the soil and there are no cavities

between the roots. Planting in each section may not begin until the Agency has approved the soil cultivation and/or plant

holes. Planting shall commence upon first notice by the Agency. No planting operations shall be carried out in bad weather. The Agency may demand immediate

cessation of planting if the land is not in appropriate condition, no payment being made in respect of the resulting loss.

The plant material shall be protected from desiccation in the period between lifting and planting. Damaged roots shall be trimmed before planting to ensure root rests on the cut surface. Trees and shrubs

shall be pruned in consultation with the Agency. The plant holes shall be of adequate size and depth, as assesses by the Agency. On filling in the plant holes, the better quality soil kept separately shall be applied around the root

system. Turf, other vegetation or litter shall not be applied into the plant holes. The soil shall be applied around the root system by hand during planting, the plant at the same time

being shaken and slightly raised. The soil shall then be well compacted.

16.1.1.3 Pruning

As instructed and upon first notice by the Agency, winter pruning shall be carried out by 15 March and summer pruning by 31 August.

Pruning shall be carried out to professional standards and always with the aim of preserving or promoting the plant's natural growth habit and form, allowing for the nature, species and age of the plants, all as instructed by the Agency.

Trees and shrubs shall be pruned in accordance with their light and air requirements or, at the discretion of the Agency, by shape.

Dead wood shall always be removed. Loosed branches shall be cut off and removed. In conditions of frost and snow and during thawing of the soil, pruning may be carried out only with the

consent of the Agency.


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Good-quality pruning material shall be used for pruning and cutting back. The wounds caused shall be as smooth, straight and small as possible and the cutting implements shall be thoroughly disinfected as often as the Agency considers necessary.

Pruning shall be collected daily and disposed of within 2 x 24 hours. In consultation with the Agency the pruning of large planting plots of the car parks and the sport hall

area may be shredded and replaced in the planting plots. The pruning of wooded banks may be coarsely shredded, in shreds of average size larger than 15

centimetres and replaced in the planting plots in ridges, at the discretion of the Agency. Road safety shall not be impaired and nuisance to passers by shall be minimised while the operations are

being carried out. Obstructive branches forming a nuisance or hazard for traffic or pedestrians shall be removed on sight or

at demand of the Agency.

16.1.1.4 Weed control

Biologic weed control is allowed. Manual and/or mechanical control/removal of weeds shall be carried out in a manner approved by the

Agency. Prior to or during weeding, all inorganic waste and larger, relatively non-consumable organic waste shall

be removed from the area to be treated and disposed of. Roots of unwanted vegetation shall always be removed and disposed of. Machines to be used are subject to approval by the Agency. All damage caused to plants by mechanical weeding shall be for the account and risk of the Contractor. The borders of the wooded banks shall be treated in good weather with, for example, a woodcutter in

order to diminish excessive weed growth. The remains shall be collected daily and disposed of within 2 x 24 hours.

All ornamental planting plots, hedges, under tree areas, perennials / grass plants and summer flower beds shall always present a weed-free and well maintained appearance and shall therefore be hoed and weeded where needed as often as is judged necessary by the Agency, throughout the year.

The planting plots shall be kept free of weed during 3 years after planting complying to the desired maintenance level of the section.

Weeds hoed in unfavourable conditions shall be left to dry and shall be with as little vegetable mould as possible. They shall be disposed of within two calendar days of weeding. The weeds removed from the plots containing ground-cover plants shall be disposed of after each treatment.

In planting plots where the nature of the relevant planting is inconsistent with mechanical weeding (machines or tools), as assessed by the Agency, weeding shall be carried out manually.

16.1.1.5 Fertilization planting plots

The operations shall be carried out at such times as the Agency considers appropriate. The planting plots shall be fertilised with a type of compost approved by the Agency. Avoidance of rutting shall be a key element in choosing the equipment to be used. Ruts caused by the operations etc., shall be levelled and loosened with a cultivator. The compost shall be spread uniformly and worked in lightly. Any spilled compost shall be removed from pavements, paths, roads, furniture etc., immediately after the

operations.


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16.1.1.6 Annuals

For the annuals and the bulbs to be planted a list shall be compiled by the Contractor (list to be approved by the Agency).

The Contractor shall carry out the planting of annuals in consultation with the Agency after 15 May but before 1 June.

The Contractor shall carry out the planting of bulbs in consultation with the Agency before 1 December. The plant material shall be supplied by the Contractor. Planting in each section must not begin until the Agency has approved the soil cultivation and/or plant

holes. No planting operations shall be carried out in bad weather. The Agency may demand immediate

cessation of planting if the land is not in appropriate condition, no payment being made in respect of the resulting loss.

Plant material removed shall be collected daily and disposed of within 2 x 24 hours.

16.1.1.7 Mowing

Due to whether or other circumstances the frequency of mowing can be adapted in consultation with the Agency, except for the mowing in the representative zone.

The machines used for mowing or edge trimming shall be subject to approval by the Agency. Reciprocating - clapper-type - mowers may not be used.

Before mowing, the sward or vegetation shall be inspected for waste such as rubbish, litter and wood and all waste shall be removed from the area to be treated.

Mowing shall preferably and as a rule be carried out in dry grass and in dry weather. Grass covered with glazed frost or hoarfrost may not be mown. Rutting of and damage to the sward, due for example to machines turning at the end of their runs, shall

be avoided. Any arisen damage shall be repaired. Damage due to collisions with trees and obstacles shall be repaired at the Contractor's expense. Locations inaccessible to mechanical mowers shall receive supplementary mowing or trimming

treatment. The machines used for maintenance may not be refuelled and lubricated on the grass or planting plots. The lawns and the football field shall be mown in the growing season when the grass height exceeds 0.05

metres or such earlier time as the Agency considers necessary. The mowing height shall be 0.03 metres. The mowing shall be disposed of at least once or at a frequency the Agency considers necessary (see first

two point in this section) and removed from the work site within one day. If mowing has not been executed punctually and mown-grass production is high, the mowing shall, at the

discretion of the Agency, be removed and disposed of without charge. If the mown-grass is so long that the mowing cannot take place, as assessed by the Agency, it shall be

removed and disposed of without charge. The mowing shall be removed from the work site within one day. The roughs on the site shall be mown in consultation with the Agency in the second half of June, first half

of July, second half of August and the first half of September. For safety purposes (camera view), the roughs along the perimeter fence shall at all times be kept at a

maximum of 7 centimetres within the first 1,5 metres on both sides of the fence. The roughs along the perimeter fence shall at all times be kept at a maximum of 7 centimetres. The

Contractor will decide on the periodicity of his actions in order to fulfil the requirements of the Safety Officer: maintain a clear and free of obstacle field of view of the cameras, visual inspection of the fence and the area on each side of it, with a minimum of 1,5 meter from the fence. Should the Safety and Security Officer require more visibility on the perimeter area/fences, the Contractor shall undertake all necessary actions in order to fulfil them.


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16.1.1.8 Edge trimming

The timing of edge trimming shall be determined in consultation with the Agency. The original form and dimensions of lawns being treated, areas underneath trees and the like shall be

preserved and where necessary restored. Hard edges shall be trimmed directly along the paving so that no gap arises between the sward and the

paving. Material removed during edge trimming shall be collected and disposed of immediately.

16.1.1.9 Dressing

The grassland shall be dressed after the last mowing operation, in November. A sample of the sand to be used shall be supplied in advance to the Agency for approval. The sandy

humus contains a minimum of the fine organic material of 5% and a maximum of 10%. For the dressing of the bent grass and the volleyball field the sand may not contain humus.

The sand shall be moderately fine (M50 = 160-210 mμ, but not more than 5% smaller than 50 mμ) and free of foreign matter such as seeds, gravel, glass and stone.

Sand and sandy humus to be supplied by the Contractor. The dressing material shall be applied uniformly in the specified layer thickness. During dressing, the spreader shall not run in the same tracks more than once and shall always turn in

different positions. If necessary, at the discretion of the Agency, the sandy humus applied shall be smoothed by sweeping. Any spilled sand shall be removed from pavements, paths, roads, furniture, etc., immediately after the

operations.

16.1.1.10 Aeration

The operations shall be carried out at the appropriate times, at the discretion of the Agency. During aeration, the machine shall not run in the same tracks more than once and shall always turn in

different positions. The minimum depth of aeration is on sport fields 20 centimetres. For the other grasslands the minimum

depth is 10 centimetres.

16.1.1.11 Fertilisation of the grassland

The operations shall be carried out at the appropriate times, at the discretion of the Agency. The grasslands shall be fertilised with a fertiliser DCM 2. The equipment used shall be chosen so as to avoid rutting. The fertiliser shall be spread evenly and in the soil according to the indications of the supplier. Any spilled fertiliser shall be removed from pavements, paths, roads, furniture, etc., immediately after

the operations.


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16.1.1.12 Sward restoration

Footprints and other irregularities shall be filled with sandy soil, to be supplied by the Contractor, after the foundation in that area has been loosened.

The operations shall be carried out at the appropriate times, at the discretion of the Agency. The equipment used shall be chosen so as to avoid rutting. Ruts caused by the operations, etc., shall be

removed with a cultivator. Before sowing, the strips of lawn shall be graded and prepared for sowing, so as to give a seed field

consisting of well crumbled soil. If necessary, sandy humus (5% humus), to be supplied by the Contractor, shall be added.

The seed shall consist of a fine grass mixture equal to the lawn it is used in, the quantity required per 100 m2 being 1.5 kg.

If the seed does not germinate well, as assessed by the Agency, local reseeding shall be carried out after the soil has been prepared again. The quantities shall be determined in consultation with the Agency.

Where necessary, molehills and damage by rabbits shall be broken up to allow the earth to be aerated and levelled with the sward. "Runs" shall be compacted by treading. Hills and runs shall always be eliminated before commencing mowing.

16.1.1.13 Maintenance of water courses, ponds and ditches

The operations shall be carried out at the appropriate times, at the discretion of the Agency. Machines may be used subject to approval by the Agency. Rutting of and damage to the grassland, shall be avoided. Any arisen damage shall be repaired. Planting plots may not be used by machines. The mowing shall be removed from the work site within one day Mowing and removal of pond-margin vegetation and roots to ensure permanently uninterrupted flow of

water between the ponds. The pruning shall be removed immediately. Dredging expected to be max. Class 2 and may not be disposed of within the ESA-ESTEC grounds.

Material to be disposed of at the contractor’s expense, in accordance with ESA-ESTEC guidelines. Tot prevent blockage of the water system the culverts on the site shall be checked and cleaned annually.

The culverts shall be cleared form mud, rubble, dirt, leaves and litter as well as tree roots. Subsidence as well as technical or mechanical defects shall be reported to the Agency within five (5) working days in writing.

Caution shall be taken when removing and mowing vegetation in the ponds north of the parking area (parking A/B/C). Clay pond floors can be expected and may not be pierced and/or damaged.

16.1.1.14 Maintenance of paving

The operations shall be carried out at the appropriate times, at the discretion of the Agency. Weed killing is only allowed by a biologically degradable subsistence, approved by the Agency. The shells have to be approved by the Agency. The shell layer shall be applied uniformly in the specified layer thickness. The shell path edges shall be kept clearly straight (no overspread over the edge)


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16.1.1.15 Maintenance of sport fields (except the football field)

All operations shall be carried out at the appropriate times, at the discretion of the Agency. The surface of all tennis courts and the volleyball field shall be raked and rolled between 1 April and 31

October. The volleyball field shall be filled up with sand every year before April. A sample of the sand to be used

shall be supplied to the Agency in advance for approval. The sand shall not contain any humus. The sand shall be moderately fine (M50 = 160-210 mu, but not more than 5% smaller than 50 mu) and

free of foreign matter such as seeds, gravel, glass and stone. The material shall be applied uniformly in the specified layer thickness and to be levelled immediately

after treatment. Any spilled sand shall be removed from grass etc., immediately after the operations. The minimum depth of aeration of the volleyball field is 20 centimetres. The jeu de boules field shall be filled up with gravel every year before April. A sample of the gravel to be

used shall be supplied to the Agency in advance for approval. The slit or gravel shall be fine (0 - 0,8 centimetres) and free of foreign matter such as seeds, gravel, glass and stone.

16.1.1.16 Pest control

Pest control is part of the contractor’s base-line services to the Agency. In the case of any detection of pests, the Contractor shall report this to the Agency immediately.

Detection of pests is the responsibility of the Contractor. The Contractor shall then advise the Agency in the nature and consequences of, and possible ways of

dealing with the pest. The Agency will then assess the situation on her own account, in consultation with the Contractor.

Time, method and means of pest control shall be approved by the Agency prior to application, and the Agency is entitled to prescribe the time methods and means of pest control.

Apart from pests and diseases in plantings, the pest control to be carried out under this statement of works also includes protection against or elimination of vermin like moles and rats.

All damage caused to plants and objects due to operations of pest control shall be on the account and risk of the Contractor.

16.1.1.17 Ancillary operations

The watering-operations shall be carried out at the appropriate times, at the discretion of the Agency. Litter collected shall be disposed of immediately by the Contractor. This includes street litter; leaves,

litter from containers and maintenance litter (from mowing, sweeping, etcetera) The Contractor shall be allowed to place the container on a part of the work site to be agreed with the

Agency. The container to be supplied and the full container to be removed by the Contractor. The Contractor shall ensure that roads, paths and buildings are kept in clean condition during the

execution of the operations. The Contractor shall ensure that paths, roads, gutters and street gully gratings are kept clean and free of

street litter, leaves, litter from containers and maintenance litter (from mowing, pruning, sweeping, etc.).


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16.1.1.18 Repair of damages

In case of small damages (maximum repair costs / case: € 2.500,-) to the landscaping due to construction or maintenance activities of third parties, the Contractor will report the extent of the damage to the Agency in writing as soon as detected and within two working days. The written coupon will include an estimate of the costs of repair.

The course to follow will remain the responsibility of the Agency at all times, whether commissioning the repair to the Contractor or relaying the damage towards the damaging party.

The Contractor will not carry out any repair work before having had an explicit order of the Agency. Any repair work carried out by the Contractor under this provision will be totalised and commissioned

per 3 months, always under strict authorisation of the Agency.


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ANNEX B


16.2 B: Additional provisions concerning the maintenance of sections I and II

General The maintenance activities, assigned with a quality A+, of section I are assessed according to the resulting image. The description of that resulting image is set out for each maintenance category in the items in this paragraph, each accompanied by at least one set of five images (image ruler) in successive degrading quality. The Agency determined that the overall quality image in the representative plus zone should, for 12 months a year, be A+. The maintenance activities, assigned with a quality A, of section II are assessed according to the resulting image. The description of that resulting image is set out for each maintenance category in the items in this paragraph, each accompanied by a at least one set of five images in accordingly degrading qualities. The Agency determined that the overall quality in the representative zone shall, for 12 months a year, be A. One exception on the desired quality level in section II is the item Gutters (item I) The desired level of maintenance on that item is quality A+. The set quality images A+ and A will be assessed by:

The image rulers may be found at the end of this document. Quality standards must be met 100% without any deviation.

The specifications, typical appearance and reference images of items. As well as the log of reference quality images as taken in sections I and II (see Progress Reports below).

The quality is assed per item (trees, flowerboxes and ponds) or per plot (length) (planting plots, block hedges, perennials and ornamental grasses, grasslands-lawns and shell paths). The norm as set in the image rulers will be multiplied by the number of set units. For example: if the area of a plot measures 250 m2 and the unit norm states 4 pcs/100 m2 the limit of pieces found within the plot can not exceed 10 pieces. In any case the whole plot is the section to be measured. Plots to be measured shall be indicated by the Agency. Apart from the image rulers from contained in section 16.5 below, the requirements of the results of the maintenance will be checked against the standard RAW provisions in Chapter 51, paragraph 02 and 04. In case of deviations from the standard RAW provisions, the SOW is binding. The edges of items plots can be assessed separately when the plot is larger in width than 2 meters. The edge plot assessed will have a width of 1 meter and will be as long as the plot itself. The total area of this edge plot can also be assessed as a whole plot of the specific item, next to the assessment of the edges. The Contractor can not exceed the maximum norm as is set per subject in the image rulers. When any measured subject in the image ruler exceeds its set norm, the quality will drop by a minimum of one level. The Agency will contact the Contractor about the problem once. The Contractor will have to bring back the concerning item to its desired quality level within five (5) working days. If the Contractor does not fix the concerning item within at least two weeks (10 working days) after the first notice, or should the Agency come to the conclusion that the Contractor has still performed below his contractual obligation to meet with the standards of the desired image, then the Agency is entitled to request another company to perform all works necessary to reach the expected level of quality or to repair what was badly performed. All relevant costs will be supported by the Contractor. Exceptions to this can only be the result of the impossibility to carry out the contract bound works. Exceptions can only be made in consultation with the Agency.


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Additional provisions are set out for the following maintenance categories in the representative plus representative zone and the standard zone: A Trees B Planting plots - Ornamental shrubs and groundcover shrubs C Block hedges and hedges D Perennials and ornamental grasses E Flower boxes F Grasslands - lawns G Ponds H Shell paths I Paving and Gutters J Wooded banks and roughs


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16.2.1 Model progress report representative plus area (section I)


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ANNEX B


REPRESENTATIVE PLUS ZONE

No. Description No. Description of works Quantity Unit

A+ A B C D

1. Trees A+ A B C D1.1 Tree-inspection pcs1.2 Refilling pcs1.3 Pruning pcs

Truncating pcs1.4 Weed control pcs

2. Planting plots A+ A B C D2.1 Inspection m2

2.2 Refilling m2

2.3 Pruning m2

2.4 Cutting back m2

2.5 Weed control m2

2.6 Fertilisation m2

3. Block Hedges A+ A B C D3.1 Inspection m2

3.2 Refilling m2

3.3 Pruning m2

3.4 Weed control m2


4. Perennials/Ornamental Grassplants A+ A B C D4.1 Refilling m2

4.2 Weed control m2


4.4 Devision m2

4.5 General care m2

5. Flower boxes A+ A B C D5.1 Inspection Pcs.

5.2 Refilling m2

5.3 Pruning m2

5.4 Weed control m2


6. Grassland, lawns A+ A B C D6.1 Mowing m2

6.2 Edge trimming m1

Edge trimming (soft) m1

6.3 Dressing m2

6.4 Aeration m2


6.6 Restoration m2

Molehills flattening m2

7. Ponds A+ A B C D7.1 Small ponds (1 pcs) pcs

8. Shell paths A+ A B C D8.1 Weed killing m2

8.2 General maintenance m2

8.3 Application new layer m2

9. Gutters 9.1 Gutter sweeping m¹ A+ A B C D

LEVEL


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16.2.2 Model progress report representative area (section II) REPRESENTATIVE ZONE

No. Description No. Description of works Quantity Unit

A+ A B C D

1. Trees A+ A B C D1.1 Tree-inspection pcs1.2 Refilling pcs1.3 Pruning pcs

Truncating pcs1.4 Weed control pcs

2. Planting plots A+ A B C D2.1 Inspection m2

2.2 Refilling m2

2.3 Pruning m2

2.4 Cutting back m2

2.5 Weed control m2


3. Block Hedges A+ A B C D3.1 Inspection m2

3.2 Refilling m2

3.3 Pruning m2

3.4 Weed control m2


4. Perennials/Ornamental Grassplants A+ A B C D4.1 Refilling m2

4.2 Weed control m2


4.4 Devision m2

4.5 General care m2

4.6 Preparation kitchengarden m²

5. Flower boxes A+ A B C D5.1 Inspection Pcs.

5.2 Refilling m2

5.3 Pruning m2

5.4 Weed control m2


6. Grassland, lawns A+ A B C D6.1 Mowing m2

6.2 Edge trimming m1

Edge trimming (soft) m1

6.3 Dressing m2

6.4 Aeration m2


6.6 Restoration m2

Molehills flattening m2

7. Ponds A+ A B C D7.1 Small ponds (1 pcs) pcs

8. Shell paths A+ A B C D8.1 Weed killing m28.2 General maintenance m28.3 Application new layer m2

9. Gutters 9.1 Gutter sweeping m¹ A+ A B C D

LEVEL

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16.2.3 Model progress report standard area section III- page 1 STANDARD ZONE MONTH : ................. DATE:…………..

No. Description No. Description of works Quantity Unit Freq. This month Unit/year be treated

1. Trees 1.1 Tree-inspection pcs 1x pcs1.2 Refilling pcs 1x pcs1.3 Pruning pcs 1x pcs

Truncating pcs 1x pcs1.4 Weed control pcs 6x pcs

2. Wooded banks 2.1 Inspection m2 1x m2

2.2 Refilling m2 1x m2

2.3 Pruning m2 1x m2

2.4 Weed control (margins) m2 2x m2

Weed control (open) m2 4x m2

Weed control (new) m2 4x m2

3. Planting plots 3.1 Inspection m2 1x m2



3.4 Cutting back m2 1x m2

3.5 Weed control (densely) m2 6x m2

Weed control (open) m2 6x m2

Weed control (new) m2 8x m2

3.6 Fertilisation m2 1x m2

4. Hedges 4.1 Inspection m2 1x m2



4.4 Weed control m2 6x m2


5. Perennials / 5.1 Refilling m2 1x m2

grass plants 5.2 Weed control m2 8x m2


5.4 Devision m2 1x m2

5.5 General care m2 2x m2

6. Bent-grass 6.1 Mowing m2 2x m2

6.2 Dressing m2 1x m2

6.3 Devision m2 1x m2


7. Annuals 7.1 Planting annuals m2 1x m2




7.5 Care m2 2x m2

7.6 Uprooting m2 1x m2

7.7 Planting bulbs m2 1x m2

7.8 Removing leaves m2 1x m2

8. Grassland, lawns 8.1 Mowing m2 ±30x m2

8.2 Edge trimming m1 2x m1

Edge trimming (soft) m1 2x m1


8.4 Aeration m2 1x m2


8.6 Restoration m2 1x m2

Molehills flattening m2 ± 4x m2

8.7 Watering m2 10x m2


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16.2.4 Model progress report standard area section III- page 2 STANDARD ZONE MONTH : ................. DATE:…………..

No. Description No. Description of works Quantity Unit Freq./year Treated t/m Unit9. Grassland, roughs 9.1 Mowing roughs m2 2x m2

9.2 Collection mows m2 2x m2

9.3 Mowing perimeter fence m2 m2

9.4 Collection mows

10. Ditches 10.1 Mowing ditch beds m1 1x m1

10.2 Mowin. bank vegetation m1 2x m1

11. Ponds 11.1 Removing reedy borders m2 1x m2

11.2 Timber. maintenance m1 1x m1

11.3 Removing veg. (golfcourse) m2 1x m2

Removing veg. (other ponds) m2 1x m2

11.4 Pond-margin vegetation m2 1x m2

11.5 Mowing reed pond m2 1x m2

11.6 Small pond m2 1x m2

11.7 Clearing and dredging ponds m2 1x m2

11.8 Dredging ponds m2 1x m2

12. Shell paths 12.1 Weed killing m2 2x m2

12.2 Applying new layer m2 1x m2

13. Clinker paving 13.1 Weed killing m2 4x m2

14. Grassland, football 14.1 Mowing m2 ±30x m2





Molehills flattening m2 4x m2

14.6 Lining m2 20x m2


15. Tennis courts 15.1 Raking/rolling m2 150x m2

15.2 Weedcontrol m2 2x m2

16. Volleyball field 16.1 Fill up m2 1x m2



17. Jeu de boules field 17.1 Fill up m2 1x m2

17.2 Raking/rolling m2 150x m2


18. Pest control 18.1 Pest control p.m.

19. Ancillary operations 19.1 Watering m2 10x m2

19.2 Litter collection - gardens/sport fields/etc. m2 52x m2

- car parks m2 26x m2

- golf course/verges m2 12x m2

19.3 Container pcs pcs19.4 Work site19.5 Cleaning culverts hrs 30 hrs

20. Site Space Expo – Lawns 20.1 Mowing m2 ±30x m2

20.2 Edge trimming m1 2x m1

Edge trimming (soft) m1 2x m1





Molehills flattening m2 ± 4x m2


21. Site Space Expo - Wooded banks 21.1 Inspection m2 1x m2


21.3 Pruning (cutting back) m2 1x m2


22. Gutters 22.1 Sweeping m1 13 m1


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16.2.5 Overall yearly planning site ESA-ESTEC - standard zone STANDARD ZONE page 1 Overall yearly planning site Esa-Estec

No. Description No. Description of works Quantity Unit freq/ Jan Feb Mar Apr May June July Aug Sept Okt Nov Dec

year

1. Trees 1.1 Tree-inspection pcs -1.2 Refilling pcs 1x1.3 Pruning pcs 1x

Truncating pcs 1x1.4 Weed control pcs 8x

2. Wooded banks 2.1 Inspection m2 -2.2 Refilling m2 1x2.3 Pruning m2 1x2.4 Weed control (margins) m2 2x

Weed control (open) m2 4xWeed control (new) m2 4x

3. Planting plots 3.1 Inspection m2 -3.2 Refilling m2 1x3.3 Pruning m2 1x3.4 Cutting back m2 1x3.5 Weed control (densely) m2 6x

Weed control (open) m2 6xWeed control (new) m2 8x

3.6 Fertilisation m2 1x

4. Hedges 4.1 Inspection m2 -4.2 Refilling m2 1x4.3 Pruning m2 2x4.4 Weed control m2 6x4.5 Fertilisation m2 1x

5. Perennials / 5.1 Refilling m2 1x

grass plants 5.2 Weed control m2 8x5.3 Fertilisation m2 1x5.4 Break up m2 1x5.5 General care m2 2x

6. Bent-grass 6.1 Mowing m2 2x6.2 Dressing m2 1x6.3 Break up m2 1x6.4 Weed control m2 6x

7. Annuals 7.1 Planting annuals m2 1x7.2 Fertilisation m2 1x7.3 Weed control m2 8x7.4 Refilling m2 1x7.5 Care m2 2x7.6 Uprooting m2 1x7.7 Planting bulbs m2 1x7.8 Removing leaves m2 1x

8. Grassland, lawns 8.1 Mowing m2 ±30x8.2 Edge trimming m1 2x

Edge trimming (soft) m1 2x8.3 Dressing m2 1x8.4 Aeration m2 1x8.5 Fertilisation m2 1x8.6 Restoration m2 1x

Molehills flattening m2 ± 4x8.7 Watering m2 10x

SITE ESA-ESTEC


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ANNEX B


16.2.6 Overall yearly planning site ESA-ESTEC - standard zone STANDARD ZONE page 2 Overall yearly planning site Esa-Estec

No. Description No. Description of works Quantity Unit freq/ Jan Feb Mar Apr May June July Aug Sept Okt Nov Dec

year

9. Grassland, roughs 9.1 Mowing roughs m2 ± 6x9.2 Collection mows m2 2x9.3 Mowing perimeter fence m2

9.4 Collection mows m2

10. Ditches 10.1 Mowing ditch beds m¹ 1x10.2 Mowin. bank vegetation m¹ 2x

11. Ponds 11.1 Removing reedy borders m2 1x11.2 Timber. maintenance m¹ 1x11.3 Removing veg. (golfcourse) m2 1x

Removing veg. (other ponds) m2 1x11.4 Pond-margin vegetation m2 1x11.5 Mowing reed pond m2 1x11.6 Small pond m2 1x11.7 Clearin and dredging ponds m2 1x11.8 Dredging ponds m2 1x

12. Shell paths 12.1 Weed killing m2 2x12.2 Applying new layer m2 1x

13. Clinker paving 13.1 Weed killing m2 4x

14. Grassland, football 14.1 Mowing m2 ±30x14.2 Dressing m2 1x14.3 Aeration m2 1x14.4 Fertilisation m2 2x14.5 Restoration m2 1x

Molehills flattening m2 4x14.6 Lining m2 20x14.7 Watering m2 10x

15. Tennis courts 15.1 Raking/rolling m2 150x15.2 Weedcontrol m2 2x

16. Volleyball field 16.1 Fill up m2 1x16.2 Aeration m2 1x16.3 Weedcontrol m2 2x

17. Jeu de boules field 17.1 Fill up m2 1x17.2 Raking/rolling m2 150x17.3 Weedcontrol m2 2x

18. Pest control 18.1 Pest control p.m.

19. Ancillary operations 19.1 Watering m2 10x19.2 Litter collection

- gardens/sport fields/etc. m2 52x - car parks m2 26x - golf course/verges m2 12x

19.3 Container pcs19.4 Work site psc19.5 Cleaning culverts hrs. 30

20. Site Space Expo – Lawns 20.1 Mowing m2 ±30x20.2 Edge trimming m¹ 2x

Edge trimming (soft) m¹ 2x20.3 Dressing m2 1x20.4 Aeration m2 1x20.5 Fertilisation m2 1x20.6 Restoration m2 1x

Molehills flattening m2 ± 4x20.7 Watering m2 10x

21. Site Space Expo - Wooded banks 21.1 Inspection m2 -21.2 Refilling m2 1x21.3 Pruning (cutting back) m2 1x21.4 Weed control m2 2x

22. Gutters 22.1 Sweeping m¹ 13x

SITE ESA-ESTEC


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ANNEX B


16.3 GENERAL INDICATION PLANT SPECIES

Trees and shrubs Acer pseudoplatanus 'Atropurpureum' Populus tremula Acer campestre Pinus mugo 'Mugus' Amelanchier laevis Pinus nigra spp. 'Larico' Alnus glutinosa Pinus nigra 'Nigra' Amelanchier lamarckii Prunus spinosa Alnus incana Prunus spinosa 'Purpurea' Alnus glutinosa 'Laciniata' Prunus spinosa 'Rosea' Buddleja 'Nanho Blue' Rosa gallica Betula pendula Rosa glauca Caragana arborescens 'Lorbergii' Rosa nitida Caragana arborescens Rosa pimpinellifolia Cornus alba 'Kesselringii' Rosa rugosa Cornus sanguinea Rosa rugosa 'Dagmar Hastrup' Corylus avellana Rosa rugosa 'Robusta' Cotoneaster dammeri 'Eichholz' Rosa rugotida Cupressocyparis leylandii Rosa rugotida 'Dart's Defender' Cytisus hybr. Rosa virginiana 'Harvest Song' Euonymus europaeus Salix alba Eleagnus angustifolia Salix alba 'Belders' Eleagnus ebbingei Salix acutifolia 'Pendulifolia' Hedera helix Salix aurita Halimodendron halodendron Salix alba 'Chermesina' Hyppophae rhamnoides Salix eleagnos 'Angustifolia' Juniperus media 'Pfitzeriana' Salix exigua Juniperus media 'Hetzii' Salix purpurea Juniperus virginiana 'Grey Owl' Salix purpurea 'Gracilis' Ligustrum vulgare Salix repens 'Nitida' Ligustrum vulgare 'Lodense' Sambucus nigra Lonicera pileata Sambucus nigra 'Laciniata' Parthenocissus sp. Sorbus aria 'Lutescens' Populus alba Sorbus aria 'Magnifica' Populus alba 'Raket' Sorbus intermedia 'Brouwers' Populus balsamifera Symphoricarpos 'Hancock' Populus canescens 'Witte van Haamstede' Tamarix ramosissima Ulex europaeus


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ANNEX B


Wooded banks Wooded banks near parking areas Acer campestre (5%) Prunus spinosa (5%) Alnus glutinosa (12,5%) Rhamnus frangula (5%) Eleagnus multiflora (7,5%) Rosa rubiginosa (10%) Ilex aquifolium (20%) Salix cinerea (10%) Ligustrum vulgare (20%) Sambucus nigra (5%) Populus alba (2,5%) Over the years the following species have been added: Amelanchier lamarckii, Cornus sanguinea. Clematis vitalba, Hedera helix, Humulus lupulus and Lonicera periclymenum Wooded bank near Erasmus-building Acer campestre (20%) Prunus spinosa (10%) Amelanchier lamarckii (5%) Rhamnus frangula (10%) Cornus sanguinea (10%) Rosa rubiginosa (15%) Corylus avellana (5%) Ilex aquifolium (5%) Rosa rugosa (5%) Ligustrum vulgare (5%) Sambucus nigra (10%) Over the years the following species have been added: Alnus glutinosa Wooded banks on the golf course Berberis vulgaris (5%) Rhamnus catharticus (2%) Betula pendula (10%) Rosa canina (2%) Crataegus monogyna (5%) Rosa rubiginosa (2%) Euonymus europaeus (2%) Rosa pimpinellifolia (2%) Hyppophae rhamnoides (5%) Rubus caesius (5%) Ligustrum vulgare (5%) Sambucus nigra (5%) Prunus padus (5%) Sorbus aucuparia (10%) Quercus robur (20%) Viburnum opulus (5%) Climbers: Bryonia diocia (2%) Humulus lupulus (2%) Clematis vitalba (2%) Lonicera periclymenum (2%) Hedera helix (2%) Over the years the following species have been added: Alnus glutinosa and Rhamnus frangula Wooded banks on the golf course (thickets) Acer campestre (5%) Rosa canina (5%) Berberis vulgaris (5%) Rhamnus catharticus (5%) Crataegus monogyna (10%) Rubus caesius (5%) Euonymus europaeus (5%) Salix cinerea (5%) Ilex aquifolium (5%) Salix aurita (5%)


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ANNEX B


Ligustrum vulgare (5%) Sambucus nigra (5%) Prunus padus (5%) Viburnum opulus (10%) Prunus spinosa (10%) Climbers: Bryonia diocia (2%) Humulus lupulus (2%) Clematis vitalba (2%) Lonicera periclymenum (2%) Hedera helix (2%) Over the years the following species have been added: Alnus glutinosa and Rhamnus frangula Wooded banks on the golf course (open dune vegetation) Hyppophae rhamnoides (42,5%) Sambucus nigra (5%) Rosa pimpinellifolia (15%) Ammophila arenaria (tussocks) Wooded banks on the golf course (elm-ash coppice) Crataegus monogyna (10%) Prunus spinosa (5%) Euonymus europaeus (5%) Quercus robur (15%) Wooded banks - continued - Fraxinus excelsior (25%) Sambucus nigra (5%) Ligustrum vulgare (5%) Ulmus sp. (15%) Populus tremula (10%) Viburnum opulus (5%) Climbers: Clematis vitalba (3%) Humulus lupulus (3%) Hedera helix (6%) Wooded banks (old wooded banks) Acer campestre Populus alba Alnus glutinosa Prunus spinosa Amelanchier lamarckii Rhamnus frangula Crataegus monogyna Rosa rubiginosa Hyppophae rhamnoides Salix cinerea Ligustrum vulgare Sambucus nigra Climbers: Clematis vitalba Humulus lupulus Hedera helix Lonicera periclymenum Perennials and ornamental grasses Acaena buchananii Luzula nivea Ammophila arenaria (marram - dune vegetation) Luzula sylvatica Armeria maritima (alternative: Thymus serpyllum) Lysimachia nummularia Butomus umbellatus (water plant) Lythrum salicaria (water plant) Calamagrostis acutiflora 'Karl Foerster' Miscanthus sinensis 'Gracillimus' Cortaderia selloana Miscanthus sinensis 'Silberfeder' Descampsia caespitosa Nymphaea laydeckerii 'Lilacea' (water plant) Elymus arenarius Perovskia atriplicifolia Eryngium maritinum Polypodium vulgare


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ANNEX B


Festuca glauca Sedum album 'Murale' Festuca ovina Sedum telephium 'Herbstfreude' Festuca ovina 'Harz' Sesleria glauca Helictotrichon sempervirens Sinarundinaria nitida Iris kaempferi (water plant) Stachys byzantina Iris laevigata (water plant) Stachys byzantina 'Silver Carpet' Koeleria glauca Teucrium chamaedrys Lavandula angustifolia Yucca filamentosa Lavandula angustifolia 'Hidcote' Reference list of possible species and/or subspecies, annuals and bulbs to be used. The Contractor is free to propose different combinations to the Agency. Annuals Bulbs Ageratum haustonianum Impatiens wallerana Tulipa Amaranthus caudatus Lobularia Allium Aster Nepeta Crocus Begonia semperflorens Pelargonium peltatum Narcissus Bidens Pelargonium zonale Muscari Convolvulus Petunia x hybrida Fritillaria Correopsis Plectranthus Cosmos bipinnatus Rudbeckia Cuphea Salvia coccinea Dianthus chinensis Salvia splendens Erigeron Salvia viridis Gaura Scabiosa Gazania Tagetes erecta Helianthus Verbena speciosa Helichrysum Verbena Bonariensis Heliotroop Viola

Zinnia angustifolia


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ANNEX B


16.4 EXPLANATORY NOTES CONCERNING THE MAINTENANCE VIEW & PARTS OF THE SITE

Overall view on the maintenance First of all, the overall development and durable maintenance of all landscaping on the site are considered to be the most important starting points. Secondly, the maintenance measures and their intensity depend on the objectives and functions of the respective parts of the site. This will be carried out with the idea of a recognizable unity of a representative and usable company garden in mind. The maintenance consists of three different zones: the representative plus and representative maintenance zone and the standard zone. The standard zone can be divided into a cultivated and a natural maintenance zone, and includes the site of Space Expo. Representative plus zone This is a highly representative area in direct view of visitors & VIP’s. It stretches from the main entrance (Aa) to the Test Centre (F) and from the main entrance to the Erasmus building (Na), and the surroundings of the gate house area Zc. Adjustment of the natural processes is most important. The main focus is to preserve the representative nature of the zone at all times. This area has a large role to play in the image of the entire grounds. The spatial effects, decorative experience, recognition and characterisation of the cultivated nature are therefore the starting points of maintenance. To preserve and, as the case may be, to achieve this, the maintenance generally will be highly intensive, and responsive to the requirements of the areas at any given moment.

Representative zone In the representative zone (gardens around the main building and main road), adjustment of the natural processes is most important. The main focus is to preserve the representative nature of the zone at all times. This area has a large role to play in the image of the entire grounds. The spatial effects, decorative experience, recognition and characterisation of the cultivated nature are therefore the starting points of maintenance. To preserve and, as the case may be, to achieve this, the maintenance generally will be highly intensive, and responsive to the requirements of the areas at any given moment.

Standard zone In the cultivated maintenance zone (remainder gardens, car-park areas A, B and C, sport fields and site Space Expo), adjustment of the natural processes is most important. The landscaping is more directed at maintaining a standard level of maintenance. Spatial effects, decorative experience, recognition and characterisation of the cultivated nature are secondary points of maintenance. To preserve and, as the case may be, to achieve this, the maintenance generally will be reasonably intensive (i.e. frequent mowing, weeding, etcetera).

The natural maintenance zone consists of the golf course, the wooded banks and the verges. The maintenance is based on ecological principles. Emphasis is lain on guidance and minimal adjustment of the natural processes which occur in a given circumstance. Natural maintenance is low key.


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Climate The ESTEC site is close to the sea. Consequently, plants grow less fast and the percentage of refilling is considerably higher than in ordinary circumstances. As a result, the maintenance of the site requires experience of these special circumstances:

Wind is an important factor on the site, which is located at 500 metres from the shore, behind dunes. The most significant sign of this is in the shape of the planting.

Apart from its force, the wind carries large quantities of salt to the site, which has considerable consequences for the planting.

Soil

humous, calcareous fine sand 95% top soil contains less lime the site used to be a bulb farm (mineral sand up to 0,70 to 0,80 m below ground level. the soil has been enriched during the landscaping of the garden. on the golf course grass sods have been cut frequently up to the mid-eighties. clay deposits are located at a deeper level in the soil (over 1,5 m). in general, the ground water level is 30 centimetres below ground level in winter and circa 100 cm

below ground level in summer.

Guidelines Guidelines of maintenance indicate the standards which elements have to meet, both short and long term. For every maintenance category guidelines are given for the maintenance measures.

1. Trees:

(final) pruning height of trees alongside roads in the parking areas 3 metres, (final) pruning height of trees alongside roads 3,5 meter, (final) pruning height of trees alongside paths and grass 2,5 meter, (final) pruning height of truncated trees alongside paths parking areas 2 metres, free of branches on the trunk (exception: Pinus), good rooting, compact crown, one main stem, preservation of species and authenticity of species, sufficient moisture and nutrients.

2. Wooded banks:

allowing and even furtherance of the growth of herbaceous plants, attention to creation of equally formed branching, desired amount of evergreen shrubs: 10%, height between three and four metres, preservation and/or enhancement of diversity in species,

3. Planting plots – ornamental shrubs and groundcover shrubs:

free of weeds, preservation of extent of and variation in colour, structure, shape and size, desired amount of evergreen shrubs: 10%, attention to creation of equally formed branching (ornamental shrubs), minimal groundcover 80% (ornamental shrubs), groundcover 100% (ground-cover shrubs),


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ANNEX B


no rooting runners, bordering paving to be kept free of overgrowth and over hanging plants preservation of species and authenticity of species.

4. Hedges:

free of weeds, reasonably evergreen, groundcover 100%, preservation of species and authenticity of species.

5. Perennials:

free of weeds, preservation of extent of and variation in colour, structure, shape and size, preservation of young plants, minimal groundcover 90%, preservation of species and authenticity of species bordering paving to be kept free of overgrowth and over hanging plants

6. Bent grass

reasonably free of weeds preservation of young plants, minimal groundcover 80%, maintaining arid soil conditions.

7. Flower boxes:

free of weeds, preservation of extent of and variation in colour, structure, shape and size, reasonably evergreen, attention to creation of equally formed branching, minimal groundcover 90%, preservation of species and authenticity of species.

8. Temporary plants – annuals and bulbs:

big planting plots: area at least 10 m2, free of weeds, preservation of extent of and variation in colour, structure, shape and size, in accordance with the

surrounding planting, minimal groundcover annuals 90% - bulbs 60%, bulbs by preference to settle and run wild.

9. Grassland - lawns:

short-clipped, firm grass, free of weeds and mosses, level cover, no unevenness, ‘green’ appearance, groundcover 100%. bordering paving to be kept free of overgrowth and over hanging grass

10. Grassland – rough grass: spontaneous 'natural' herbs and grasses, preservation of and/or achieving arid soil conditions,


/163

ANNEX B


preservation and/or enhancement of diversity in herbal species by type of maintenance, no other types of planting but herbaceous plants, reasonably level cover, natural appearance, groundcover 100%, bordering paving to be kept free of overgrowth and over hanging grass


/163

ANNEX B


11. Ditches and bank vegetation:

maximum cover of water plants 10% of the water surface, ditches clean and liveable for plants and animals, guaranteed flow of water, bank vegetation desirable (ditches golf course), natural appearance.

12. Ponds:

maximum amount of covered area on the edges 25% (sections II and III), maximum amount of covered water surface 25% (sections II and III), guaranteed accessibility from diverse angels (fire extinguishing water, specifically from the

parking area), ponds clean and liveable for plants and animals guaranteed flow of water between ponds and ditches, concerning the ponds on the golf course, some vegetation, both in the pond and on the edges, is

desirable natural appearance (site).

13. Shell paths:

even spread of shells, with a minimum of 2,5 cm, groundcover shells 100%, free of weeds or plants Clearly visible edges No loose or inconsequent edges

14. Clinker paving:

free of weeds or plants, free from leaves, dirt and litter after work neighbouring plots/lawns/ponds has been completed

15. Football and rugby fields (grassland):

short-clipped, firm and rough grass, maximum playability, free of weeds or mosses, level cover, no unevenness, ‘green’ appearance, groundcover 100%.

16. Tennis complex:

even spread of gravel, 5 centimetres thick, maximum playability, free of weeds and mosses, level cover, no unevenness,

17. Beach volleyball field:

maximum playability, free of weeds and mosses, level sandy field (sand < 50 mu), Clearly visible edges.

18. Jeu de boules lawn:

even spread of gravel, 3 centimetres thick,


/163

ANNEX B


maximum playability, free of weeds and mosses, level cover, no unevenness, Clearly visible edges.

19. Perimeter fences and area:

clear view of the cameras and visual inspection of the border fence of the site, both inside and at least 1.5 meters outside

maximum height of grass: 7 centimetres contact with Staatsbosbeheer for the work to be performed on the external side of the fence (work

to be done by the Contractor if no action within 2 weeks notice).

20. Gutters The gutters must be swept regularly to ensure that the levels of litter, dirt and weeds are kept to

the desired standard. Parts of the site Section I and II– site ESA-ESTEC - representative and representative plus zone Area: about 3,5 ha. of which about 1.7 ha. is green space Considering maintenance, the representative area can be divided into three main parts:

the main roads and its verges between the main entrance (Aa) and the test centre (F) and to the Erasmus building (Na) and the gardens surrounding it

ornamental gardens around the main building Na gate house area

1 The main road and its verges between Aa, F and N and Ya/Yb, along Ta/Tb

section along the main building section towards Erasmus building, including the entrance garden and pond section towards building Fr

2 Gate house area

gate house (construction in 1993) Main entrance and its verges (construction in 2005) Kepplerlaan (construction in 1996)

Section III – site ESA-ESTEC - standard zone Area: about 35 ha. of which about 18,3 ha. is green space Considering maintenance, the standard zone can be divided into five main parts:

remainder ornamental gardens car park areas A, B and C golf course, wooded banks and verges bordering the site fencing sport fields space museum (Space Expo)


/163

ANNEX B


1. Remainder ornamental gardens (ca. 4.3 ha.)

Area surrounding the sport hall (construction partly in 1989/1992) Boiler house and vicinity (construction in 1991) Enclosed garden I (Cf/Df) (construction in 1993) Enclosed garden II (Bf/Cf) (construction in 1996) Hydra and vicinity (construction in 1996) Old gardens (construction before 1985)

2. Parking areas A, B en C (ca. 5,3 ha. Of which 2,0 ha. is green space)

parking area phase A (construction in 1987) parking area phase B (construction in 1991) parking area phase C (construction in 1996)

3. Golf course including wooded banks and verges bordering the site fencing

Area: about 14,2 ha. of which 13,1 ha. is green space) golf course (construction in 1993) verges (construction before 1985)

4. Sport fields (Area: about 2,1 ha. of which about 1,5 ha. is green space)

football and rugby field (construction in 1992) tennis complex (construction before 1985/ in part in 1992) beach volleyball field (construction in 1994) jeu de boules lawn (construction in 1995) remaining plots (lawns and some wooded banks)

5 Space Expo (ca. 4.400 m2, of which 4.400 m2 is green space)

- surrounding area (construction in 1990) Constructional and maintenance characteristics

Section I – Representative plus area - The nature of activities to be carried out the elements is to be fond in paragraph 2.4.1

I-1. The main road, Keplerlaan and its verges to A, F, Na and Y, along T

- Highly representative landscaping with a considerably artificial character. Planting consists of vigorous exotic and ornamental native species, annuals, perennials and dune planting.

- Maintenance is intensive; tidiness and attractiveness are of primary importance. There is attention to individual element.

- Elements in this category are: trees planting plots – ornamental shrubs and ground cover shrubs hedges perennials and ornamental grasses grassland – lawns shell paths clinker paving flowerboxes


/163

ANNEX B


I-2 Ornamental gardens surrounding the buildings A, Na, T and Y

- Highly representative landscaping with a considerably artificial character. Planting consists of vigorous exotic and ornamental native species, annuals, perennials and dune planting. Also to be found are special elements such as artificial ponds.


- Elements in this category are: trees planting plots – ornamental shrubs and ground cover shrubs hedges perennials and ornamental grasses flower boxes grassland – lawns ornamental ponds shell paths clinker paving

I-3. Gate house area Zc

- Highly representative landscaping with a considerably artificial character. Planting consists of vigorous exotic and ornamental native species, annuals, perennials and dune planting.


- Elements in this category are: trees planting plots – ornamental shrubs and ground cover shrubs perennials and ornamental grasses flower boxes grassland – lawns shell paths clinker paving

Section II – Representative area

- The nature of activities to be carried out the elements is to be fond in paragraph 2.4.1

II-1. Along the main road and its verges - Highly representative landscaping with a considerably artificial character. Planting consists of vigorous

exotic and ornamental native species, annuals, perennials and dune planting. - Maintenance is intensive; tidiness and attractiveness are of primary importance. There is attention to

individual element. - Elements in this category are:

- trees - planting plots – ornamental shrubs and ground cover shrubs - hedges - perennials and ornamental grasses - grassland – lawns - shell paths - clinker paving

II-2 Ornamental gardens surrounding the buildings

- Highly representative landscaping with a considerably artificial character. Planting consists of vigorous exotic and ornamental native species, annuals, perennials and dune planting. Also to be found are


/163

ANNEX B


special elements such as artificial ponds. - Maintenance is intensive; tidiness and attractiveness are of primary importance. There is attention to

individual element. Elements in this category are: trees planting plots – ornamental shrubs and ground cover shrubs hedges perennials and ornamental grasses grassland – lawns ornamental ponds shell paths clinker paving Flowerboxes

Section III – Standard area

- The nature of activities to be carried out the elements is to be fond in paragraph 2.4.1 III-1. Remainder ornamental gardens

- Functional landscaping of an artificial and cultivated nature. Planting consists of vigorous exotic and ornamental native species, perennials and dune planting. Also to be found are special elements such as artificial ponds.

- Maintenance is considerably intensive; tidiness and attractiveness are of primary importance. There is attention to individual element. However, the site fence close to the buildings is to be maintained according to the rough grass areas on the site.

- Elements in this category are: trees wooded banks planting plots – ornamental shrubs and ground cover shrubs hedges perennials and ornamental grasses bent grass temporary planting – annuals and bulbs grassland – lawns grassland – roughs ditches ornamental ponds shell paths clinker paving gutters


/163

ANNEX B


III-2. Parking areas A, B and C

- Transition from representative landscaping with an artificial character to a functional (i.e. providing cover from the wind in the shape of wooded banks) landscaping of a more natural type. The artificial landscaping consists mainly of ornamental native species, but can contain vigorous exotic species and dune planting in places as well. The wooded banks consist of robust native species. Included are four ponds for fire extinguishing water.

- Maintenance of the cultivated landscaping is intensive; maintenance of the edges (wooded banks) is less intensive. Graduality, tidiness and attractiveness are of importance, but functionality and ecological coherence with other parts of the site (wooded banks and ponds) are as well. Extra attention is given to protection form the wind.

- Elements in this category are: trees wooded banks planting plots – ornamental shrubs and groundcover shrubs hedges grassland - lawns ponds shell paths clinker paving gutters

III-3. Golf course, including wooded banks and verges bordering the site fencing

- Natural landscaping with a rural character. Landscaping consists mainly of wooded banks with robust native shrubs and rough grass. De actual golf course consists of grassy terrain to be maintained partly intensively and partly naturally. The intensively maintained parts (greens, fairways, tees en hazards) are not part of this statement of works. Ponds and ditches serve both in draining the site, as well as enhancing the ecological values of the site.

- Generally, maintenance is considerably low-key. Usability, enhancement of ecological values and functionality are of primary importance; tidiness as well as attractiveness are of importance as well. However, maintenance is to a large extent determined by ecological values. Also, attention is paid to protection from the wind.

- Elements in this category are: trees wooded banks grassland – rough grass ditches ponds

III-4. Sport fields

- Functional landscaping of an artificial and cultivated nature. The fields consist of grass (football and rugby fields) gravel (tennis courts and jeu de boules lawn) and sand (beach volleyball field). Planting is virtually non-existent.

- Maintenance is very intensive; usability and tidiness are of primary importance. Attention is paid to all elements.

- Elements in this category are: - trees - planting plots – ornamental shrubs and groundcover shrubs


/163

ANNEX B


- grassland - lawns - grassland – rough grass - clinker paving - football and rugby fields - tennis complex - beach volleyball field - jeu de boules lawn

III-5. Space Expo

- Representative landscaping with a cultivated character, but including natural planting. Planting consists mainly of lawns and a grove of native shrubs of an ornamental nature.

- Maintenance is considerably intensive. Tidiness and attractiveness are of importance. - Elements in this category are:

- wooded banks - grassland – lawns

16.5 REFERENCE RULER IMAGES (See following pages).


/163

ANNEX B


A Trees: Image ruler:

Green-tree-damages

A+ A B C D

There are no damages There are little

damages

There are damages here

and there

There are rather a lot

damages

There are a lot of

damages

loss of tree crown due to

disappearing branches

0 % a piece Damage stem

0 % a piece Damage visible surface

of the roots

0 % a piece



≤ 10 % a piece Damage stem

≤ 5 % a piece Damage visible surface

of the roots

≤ 10 % a piece





of the roots

≤ 20 % a piece





of the roots

≤ 30 % a piece



> 30 % a piece Damage stem

> 20 % a piece Damage visible surface

of the roots

> 30 % a piece

Green-Tree-Tree in plantation-pollard tree-pruning image

A+ A B C D

No arrears in pruning. No arrears in pruning. No arrears in pruning. Some arrears in

pruning. A lot of arrears in

pruning. Age runners

≤ 3 years a piece

Age runners

≤ 3 years a piece

Age runners

≤ 3 years a piece

Age runners

≤ 5 years a piece

Age runners

> 5 years a piece

Green-Tree-Tree in paving-trained trees-pruning image

A+ A B C D

No arrears in pruning. No arrears in pruning. No arrears in pruning. Some arrears in

pruning. A lot of arrears in

pruning. Age shoots Age shoots Age shoots Age shoots Age shoots


/163

ANNEX B


≤ 2 years a piece ≤ 2 years a piece ≤ 2 years a piece ≤ 4 years a piece > 4 years a piece

Green-under tree area-dog droppings

A+ A B C D

There are no dog

droppings. There are little dog

droppings. There are dog

droppings here and

there.

There are rather a lot

dog droppings. There are a lot of dog

droppings.

Amount of dog

droppings

0 pieces

Amount of dog

droppings

1 pieces

Amount of dog

droppings

≤ 3 pieces

Amount of dog

droppings

≤ 6 pieces

Amount of dog

droppings

> 6 pieces

Green-under tree area-litter frail

A+ A B C D

There is no frail litter. There is little frail litter. There is rather a lot of

frail litter. There is a lot of frail

litter. There is more than a lot

frail litter. frail litter (≤ 10 cm)

0 pieces

frail litter (≤ 10 cm)

≤ 3 pieces


≤ 10 pieces


≤ 25 pieces


> 25 pieces

Green-under tree area-litter rough

A+ A B C D

There is no rough litter. There is little rough

litter. There is rather a lot

rough litter. There is a lot rough


rough litter. rough litter (> 10 cm)

0 pieces

rough litter (> 10 cm)

≤ 1 pieces


≤ 3 pieces


≤ 8 pieces


> 8 pieces


/163

ANNEX B


Green-tree-vitality and disease

A+ A B C D

The tree is healthy and

vital The tree is healthy and

vital The tree is healthy and

fairly vital The tree is not healthy

and and not vital The tree is (almost)

dead

Vitality

Excellent

Vitality

Good

Vitality

Fairly

Vitality

Barely

Vitality

None

Green-tree-roadtype 1-4 (connecting roads)-under crown height

A+ A B C D

Tree does not obstruct

free passage


free passage

Tree does obstruct free

passage a little

Tree does obstruct free

passage a little

Tree grows over the

road and obstructs the

free passage in serious

matter.

Young wood in free

passage

None older wood in free

passage

None

Young wood in free

passage

no ≤1% older wood in free

passage

no ≤1%

Young wood in free

passage

yes ≤5% older wood in free

passage

no ≤5%

Young wood in free

passage


passage

no ≤10%

Young wood in free

passage


passage

yes ≤30%


/163

ANNEX B


Green-tree-roadtype 5 (streets where people live)-under crown height

A+ A B C D


free passage. Tree does not obstruct

free passage. Tree does obstruct free

passage a little. Tree does obstruct free

passage a little. Tree grows over the



matter. young wood in free

passage


passage

None

young wood in free

passage


passage

no ≤1%

young wood in free

passage


passage

no ≤5%

young wood in free

passage


passage

no ≤10%

young wood in free

passage


passage

yes ≤30%

Green-tree-road type 6-7 (foot and cycle path)-under crown height

A+ A B C D


free passage. Tree does not obstruct

free passage. Tree does obstruct free

passage a little. Tree does obstruct free

passage a little. Tree grows over the



matter. young wood in free

passage


passage

none

young wood in free

passage


passage

no ≤1%

young wood in free

passage

yes per older wood in free

passage

no per

young wood in free

passage

yes per older wood in free

passage

no per

young wood in free

passage

no per older wood in free

passage

yes per


/163

ANNEX B


Green-tree-root shoots

A+ A B C D

There are no root

shoots. There are minor root

shoots. There are a little root

shoots. There are rather a lot of

root shoots. There are a lot of root

shoots. covering under tree area

surface by root shoots

0 % per under tree area

average length shoots

0 cm per under tree area

Covering under tree

area surface by root

shoots

≤ 20 % per under tree area average length shoots

≤ 20 cm per under tree

area

Covering under tree area


≤ 50 % per under tree area average length shoots

≤ 50 cm per under tree

area

covering under tree area


≤ 100% per under tree

area average length shoots

≤100cm per under tree

area

covering under tree area


>100% per under tree area

average length shoots

>100cm per under tree

area

Trees - under tree area in grass or paving

A+ A B C D

Overgrowing

0 % per pcs

Overgrowing

≤ 20 % per pcs

Overgrowing

≤ 40 % per pcs

Overgrowing

> 40 % per pcs

Overgrowing

> 40 % per pcs

Overgrowing by remains

0 % per pcs


≤ 10 % per pcs


≤ 25 % per pcs


n.v.t. % per pcs


n.v.t. % per pcs

Maximum height

0 cm per pcs

Maximum height

≤ 10 cm per pcs

Maximum height

≤ 30 cm per pcs

Maximum height

≤ 50 cm per psc

Maximum height

> 50 cm per pcs


/163

ANNEX B


Trees – positions tree stakes and state bindings

A+ A B C D

Damage bindings

0 % pcs

Damage bindings

≤ 5 % pcs

Damage bindings

≤ 10 % pcs

Damage bindings

≤ 20 % pcs

Damage bindings

> 20 % pcs

Damage tree stakes

0 % pcs

Damage tree stakes

≤ 10 % pcs

Damage tree stakes

≤ 20 % pcs

Damage tree stakes

≤ 40 % pcs

Damage tree stakes

> 40 % pcs

Position stakes

0 degrees pcs

Position stakes

≤ 5 degrees pcs

Position stakes

≤ 10 degrees pcs

Position stakes

≤ 30 degrees pcs

Position stakes

> 30 degrees pcs

Trees – stems extend of excessive offshoots

A+ A B C D

Overgrowing stem

offshoots

0 % per 1 pcs

Overgrowing stem

offshoots

≤ 5 % per 1 piece

Overgrowing stem

offshoots

≤ 25 % per 1 piece

Overgrowing stem

offshoots

≤ 50 % per 1 piece

Overgrowing stem

offshoots

> 50 % per 1 piece

Average length offshoots

0 cm per 1 pcs


≤ 20 cm per 1 pcs


≤ 50 cm per 1 pcs


≤ 100 cm per 1 pcs


> 100 cm per 1 pcs


/163

ANNEX B


B Planting plots – ornamental shrubs and groundcover shrubs: Image rulers:

Ornamental and groundcover and roses -litter frail

A+ A B C D




of frail litter. frail litter (≤ 10 cm)

0 pieces per 1 m2


≤ 3 pieces per 1 m2






> 25 pieces per 1 m2

Ornamental and groundcover shrubs and roses –litter rough

A+ A B C D

There is no rough litter. There is little rough

litter. There is rather a lot of

rough litter. There is a lot of rough


of rough litter. rough litter(> 10 cm)

0 pieces per 100 m2

rough litter(> 10 cm)








Ornamental and groundcover shrubs – clearing in planting plots

A+ A B C D

Clearing area

0 % per 100 m2

Clearing area

≤ 5 % per 100 m2

Clearing area

≤ 10 % per 100 m2

Clearing area

≤ 25 % per 100 m2

Clearing area

> 25 % per 100 m2


/163

ANNEX B


Ornamental and groundcover shrubs – weed growth

A+ A B C D

Overgrowing

0 % per 100 m2

Overgrowing

≤ 20 % per 100 m2

Overgrowing

≤ 40 % per 100 m2

Overgrowing

> 40 % per 100 m2

Overgrowing

> 40 % per 100 m2


0 % per 100 m2


≤ 10 % per 100 m2


≤ 25 % per 100 m2


>25 % per 100 m2


>25 % per 100 m2

Maximum height

0 cm per 100 m2

Maximum height

≤ 10 cm per 100 m2

Maximum height

≤ 30 cm per 100 m2

Maximum height

≤ 50 cm per 100 m2

Maximum height

> 50 cm per 100 m2

Ornamental and groundcover shrubs -damaging

A+ A B C D

There is no plantation

damaged. There is little

plantation damaged. Here and there the

plantation is damaged.

There is rather a lot of

plantation damaged. There is a lot of

plantation damaged. damaged surface

0 % per 100 m2

damaged surface

≤ 3 % per 100 m2

damaged surface

≤ 5 % per 100 m2

damaged surface

≤ 10 % per 100 m2

damaged surface

> 10 % per 100 m2

Ornamental and groundcover shrubs -litter of leaves/blossom

A+ A B C D

There is no litter of

leaves/blossom. There is little litter of

leaves/blossom. There are rather a lot of

litter of leaves/blossom. There is a lot of litter of

leaves/blossom. There is more than a lot

of litter of

leaves/blossom.


/163

ANNEX B


covering

0 % per 100 m2 maximum thickness

0 cm per 100 m2

covering

≤ 15 % per 100 m2 maximum thickness

≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering

> 50 % per 100 m2 maximum thickness

> 30 cm per 100 m2

Ornamental and groundcover shrubs -closed shrubs-bold spots

A+ A B C D

There are no bold

spots. There are a little bold

spots. There are here and

there bold spots. There are rather a lot of

bold spots. There are a lot of bold

spots. bold surface

0 % per 100 m2

bold surface

≤ 5 % per 100 m2

bold surface

≤ 10 % per 100 m2

bold surface

≤ 25 % per 100 m2

bold surface

> 25 % per 100 m2

Ornamental shrubs -overgrowing edges pavement or grass

A+ A B C D

The edge of the

pavement or the grass

is completely visible.

The edge of the


is good visible.

The edge of the


is fairly visible.

The edge of the


is hardly visible.

The edge of the


is not visible. average length runner

0 cm per 100 m1

average length runner

≤ 10 cm per 100 m1


≤ 20 cm per 100 m1


≤ 40 cm per 100 m1


> 40 cm per 100 m1

Ornamental and groundcover shrubs- pruning image and vitality loose shrubs

A+ A B C D


/163

ANNEX B


De shrubs appear fresh

and taken care of. The

shrubs do not have

disturbing branches.

Most shrubs appear

fresh and taken care of.

The shrubs have little


The shrubs have a

‘hollow’ shape at

sertain places. The

shrubs have got

disturbing branches

here and there.

Rather a lot of shrubs

are ‘hollow’. De shrubs

haver rather a lot of


A lot of shrubs are

'hollow'. The shrubs

have got a lot of


Habitus recognizable?

yes per disturbing branches

0 % a piece



≤ 5 % a piece



≤ 10 % a piece



≤ 20 % a piece


no per disturbing branches

> 20 % a piece


/163

ANNEX B


Ornamental shrubs -pruning image and vitality- planting plots

A+ A B C D

De shrubs appear fresh

and taken care of. The

shrubs do not have


Most shrubs appear

fresh and taken care of.

The shrubs have little


The shrubs have a

‘hollow’ shape at

sertain places. The

shrubs have got

disturbing branches

here and there.

Rather a lot of shrubs

are ‘hollow’. De shrubs

haver rather a lot of


A lot of shrubs are

‘hollow’. The shrubs

have got a lot of


‘hollow shrubs’

0 % per 100 m2 disturbing branches

0 % per 100 m2

‘hollow shrubs’

≤ 2 % per 100 m2 disturbing branches

≤ 5 % per 100 m2

‘hollow shrubs’


≤ 10 % per 100 m2

‘hollow shrubs’


≤ 20 % per 100 m2

‘hollow shrubs’

> 15 % per 100 m2 disturbing branches

> 20 % per 100 m2

Groundcover shrubs -roses-litter of leaves/blossom

A+ A B C D




litter of

leaves/blossom.

There is a lot of litter of


of litter of

leaves/blossom. covering


0 cm per 100 m2

covering


≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering


> 30 cm per 100 m2


/163

ANNEX B


Groundcover shrubs -overgrowing pavement or grass

A+ A B C D

The edge of the



The edge of the


is good visible.

The edge of the


is fairly visible.

The edge of the


is hardly visible.

The edge of the


is not visible. average length

overgrowing

0 cm per 100 m1

average length

overgrowing

≤ 5 cm per 100 m1

average length

overgrowing

≤ 10 cm per 100 m1

average length

overgrowing

≤ 25 cm per 100 m1

average length

overgrowing

> 25 cm per 100 m1

Groundcover shrubs -bold spots

A+ A B C D

There are no bold

spots. There are a little bold

spots. Here and there are bold

spots. There are rather a lot of


spots. bold surface

0 % per 100 m2

bold surface

≤ 5 % per 100 m2

bold surface

≤ 10 % per 100 m2

bold surface

≤ 25 % per 100 m2

bold surface

> 25 % per 100 m2

Groundcover shrubs -pruning image

A+ A B C D

The groundcovers have

no disturbing branches. The groundcovers have

little disturbing

branches.

De groundcovers have

disturbing branches

here and there.

De groundcovers have

rather a lot of


De groundcovers have a

lot of disturbing

branches. disturbing branches

0 % per 100 m2

disturbing branches

≤ 5 % per 100 m2

disturbing branches

≤ 10 % per 100 m2

disturbing branches

≤ 20 % per 100 m2

disturbing branches

> 20 % per 100 m2


/163

ANNEX B


Groundcover shrubs -roses- bold spots

A+ A B C D

There are no bold

spots. There are hardly any

bold spots. There are bold spots

here and there. There are rather a lot of


spots. bold surface

0 % per 100 m2

bold surface

≤ 5 % per 100 m2

bold surface

≤ 10 % per 100 m2

bold surface

≤ 25 % per 100 m2

bold surface

> 25 % per 100 m2

Groundcover shrubs -roses- overgrowing edges pavement or grass

A+ A B C D

The edge of the



The edge of the


is good visible.

The edge of the


is fairly visible.

The edge of the


is hardly visible.

The edge of the



overgrowing roses

0 cm per 100 m1

average length

overgrowing roses

≤ 10 cm per 100 m1

average length

overgrowing roses

≤ 20 cm per 100 m1

average length

overgrowing roses

≤ 40 cm per 100 m1

average length

overgrowing roses

> 40 cm per 100 m1

Groundcover shrubs -roses- pruning image and vitality

A+ A B C D

The roses look very well

taken care of The roses look well

taken care of. The roses look fairly

well taken care of. The roses look hardly

taken care of. The roses look

neglected Branches with ended

blossom

0 % per 100 m2 Amount of main

branches in proportion

to rose-tree

Very good Shooters and runners

branches with ended

blossom



to the rose-tree

Good Shooters and runners

Branches with ended

blossom



to the rose-tree

Average Shooters and runners

Branches with ended

blossom

≤ 25 % per 100 m2 Amount of main


to the rose-tree

So so Shooters and runners

branches with ended

blossom

> 25 % per 100 m2 Amount of main


to the rose-tree

bad Shooters and runners


/163

ANNEX B


0 % per 100 m2 ≤ 2 % per 100 m2 ≤ 5 % per 100 m2 ≤ 15 % per 100 m2 > 15 % per 100 m2

Ornamental, groundcover shrubs and roses -Dog droppings

A+ A B C D

There are no dog

droppings. There are a few dog

droppings. There are dog

droppings here and

there.

There are rather a lot of


droppings.

Dog droppings

0 pieces per 100 m2

Dog droppings


Dog droppings


Dog droppings


Dog droppings



/163

ANNEX B


C Block hedges and hedges Image rulers:

Hedges - clearing in hedges

A+ A B C D

Holes/clearing

0 % per 100 m1

Holes/clearing

≤ 2 % per 100 m1

Holes/clearing

≤ 5 % per 100 m1

Holes/clearing

≤ 15 % per 100 m1

Holes/clearing

> 15 % per 100 m1

Hedges - clipping and pruning image

A+ A B C D


0 cm per 100 m1


≤ 10 cm per 100 m1


≤ 20 cm per 100 m1


≤ 30 cm per 100 m1


> 30 cm per 100 m1

Extend of excessive

offshoots (average

length > 20 cm) 0 % per

100 m1

Extend of excessive

offshoots (average

length > 20 cm)≤ 5 % per

100 m1

Extend of excessive

offshoots (average

length > 20 cm)≤ 10 %

per 100 m1

Extend of excessive

offshoots (average

length > 20 cm)≤ 20 %

per 100 m1

Extend of excessive

offshoots(average length

> 20 cm)> 20 % per 100

m1


/163

ANNEX B


Hedges – weed growth

A+ A B C D

Overgrowing

0 % per 100 m2

Overgrowing

≤ 20 % per 100 m2

Overgrowing

≤ 40 % per 100 m2

Overgrowing

> 40 % per 100 m2

Overgrowing

> 40 % per 100 m2


0 % per 100 m2


≤ 10 % per 100 m2


≤ 25 % per 100 m2


>25 % per 100 m2


>25 % per 100 m2

Maximum height

0 cm per 100 m2

Maximum height

≤ 10 cm per 100 m2

Maximum height

≤ 30 cm per 100 m2

Maximum height

≤ 50 cm per 100 m2

Maximum height

> 50 cm per 100 m2

Hedges –overgrowing edges pavement or grass

A+ A B C D

The edge of the



The edge of the


is good visible.

The edge of the


is fairly visible.

The edge of the


is hardly visible.

The edge of the



overgrowing hedge

0 cm per 100 m1

average length

overgrowing hedge

≤ 10 cm per 100 m1

average length

overgrowing hedge

≤ 20 cm per 100 m1

average length

overgrowing hedge

≤ 40 cm per 100 m1

average length

overgrowing hedge

> 40 cm per 100 m1


/163

ANNEX B


Hedges -litter of leaves/blossom

A+ A B C D




litter of

leaves/blossom.



of litter of



0 cm per 100 m2

covering


≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering


> 30 cm per 100 m2

Reference images at ESA-ESTEC:

Typical appearance: Rows of shrubs that are clipped into a block form several times a year Specifications:

groundcover 100% the ground not covered (including newly planted plots) will not show growth of weeds. no broken or damaged branches, fallen leaves, flowers etc. no litter or leaves, neither between the shrubs nor along the edges with paving or lawn attention to creation of equally formed branching and block form bordering paving shall be kept free at all times all amount ofrial coming off shall be removed immediately


/163

ANNEX B


D Perennials and ornamental grasses Image rulers:

Perennials and ornamental grasses-clearing

A+ A B C D

Clearing area

0 % per 100 m2

Clearing area

≤ 5 % per 100 m2

Clearing area

≤ 10 % per 100 m2

Clearing area

≤ 20 % per 100 m2

Clearing area

> 20 % per 100 m2

Perennials and ornamental grasses-overgrowth

A+ A B C D

Average length

overgrowing branches

0 cm per 100 m1

Average length


≤ 5 cm per 100 m1

Average length


≤ 10 cm per 100 m1

Average length


≤ 25 cm per 100 m1

Average length


> 25 cm per 100 m1

Perennials and ornamental grasses – weed growth

A+ A B C D

Overgrowing

0 % per 100 m2

Overgrowing

≤ 20 % per 100 m2

Overgrowing

≤ 40 % per 100 m2

Overgrowing

> 40 % per 100 m2

Overgrowing

> 40 % per 100 m2


0 % per 100 m2


≤ 10 % per 100 m2


≤ 25 % per 100 m2


>25 % per 100 m2

Overgrowing by

remains

>25 % per 100 m2

Maximum height Maximum height Maximum height Maximum height Maximum height


/163

ANNEX B


0 cm per 100 m2 ≤ 10 cm per 100 m2 ≤ 30 cm per 100 m2 ≤ 50 cm per 100 m2 > 50 cm per 100 m2

Perennials and ornamental grasses -litter of leaves/blossom

A+ A B C D



leaves/blossom. Here and there, there is

litter of

leaves/blossom.

There are rather a lot of

litter of

leaves/blossom.

There is a lot of litter

of leaves/blossom.

covering


0 cm per 100 m2

covering


≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering


> 30 cm per 100 m2

Perennials and ornamental grasses –state of maintenance/grooming

A+ A B C D

The plantation looks

very well taken care of.

The plantation is fully

closed.


well taken care of. The

plantation is well

closed.


medium taken care of.

The plantation is well

closed.

The plantation not so

very good taken taken

care of. The plantation

is hardly closed.

De plantation looks like

its not taken care of.

The plantation is not

closed. closed

100 % per 100 m2 state of grooming

very high per plantvak

closed

> 90 % per 100 m2 state of grooming

high per plantvak

closed


moderate per plantvak

closed


low per plantvak

closed

≤ 50 % per 100 m2 state of grooming

low per plantvak

Perennials and ornamental grasses -litter frail

A+ A B C D




of frail litter. frail litter (≤ 10 cm) frail litter (≤ 10 cm) frail litter (≤ 10 cm) frail litter (≤ 10 cm) frail litter (≤ 10 cm)


/163

ANNEX B


0 pieces per 1 m2 ≤ 3 pieces per 1 m2 ≤ 10 pieces per 1 m2 ≤ 25 pieces per 1 m2 > 25 pieces per 1 m2


/163

ANNEX B


Perennials and ornamental grasses -litter rough

A+ A B C D

There is no rough litter. There is a little of rough





0 pieces per 100 m2










/163

ANNEX B


E Flower boxes Image rulers:

Flowerboxes-weed growth

A+ A B C D

Groundcover

0 % per box

Groundcover

≤ 20 % per box

Groundcover

≤ 40 % per box

Groundcover

> 40 % per box

Groundcover

> 40 % per box

Overgrowing by

remains

0 % per box

Overgrowing by

remains

≤ 10 % per box

Overgrowing by

remains

≤ 25 % per box

Overgrowing by

remains

> 25 % per box

Overgrowing by

remains

> 25 % per box

height

0 m per box

height

≤ 0,1 m per box

height

≤ 0,3 m per box

height

≤ 0,5 m per box

height

> 0,5 m per box

Flowerboxes - clearing

A+ A B C D

Clearing area

0 % per box

Clearing area

≤ 5 % per box

Clearing area

≤ 10 % per box

Clearing area

≤ 20 % per box

Clearing area

> 20 % per box


/163

ANNEX B


Flowerboxes -litter of leaves/blossom

A+ A B C D




litter of

leaves/blossom.



of litter of



0 cm per 100 m2

covering


≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering


≤ 40 cm per 100 m2

Flowerboxes -litter frail

A+ A B C D




of frail litter. frail litter (≤10 cm)

0 pieces a piece

frail litter (≤10 cm)

≤ 3 pieces a piece






> 25 pieces a piece

Flowerboxes -litter rough

A+ A B C D





of rough litter. rough litter(>10 cm)

0 pieces a piece

rough litter(>10 cm)







> 25 pieces a piece


/163

ANNEX B



Typical appearance: shrubs, perennials, annuals and / or bulbs with a high ornamental value in a flower box Specifications: - no broken or damaged plants or boxes - special attention shall be given to the hydration: no dried or wilting plants are allowed - withered bloom on plants is allowed, with exception to annuals and bulbs. - fallen blossom and bloom shall be removed - no litter or leaves, neither between the plants nor along the edges of the box - all amount ofrial coming off shall be removed immediately


/163

ANNEX B


F Grassland – lawns and sport fields Image rulers:

Grass lawns-clearing

A+ A B C D

Clearing area

0 m2 per 100 m2

Clearing area

≤ 2 m2 per 100 m2

Clearing area

≤ 5 m2 per 100 m2

Clearing area

≤ 10 m2 per 100 m2

Clearing area

> 10 m2 per 100 m2

Area per spot

0 m2 per 100 m2

Area per spot

≤ 0,1 m2 per 100 m2

Area per spot

≤ 0,4 m2 per 100 m2

Area per spot

≤ 2 m2 per 100 m2

Area per spot

> 2 m2 per 100 m2

Grass lawns-roughness/evenness under soil and molehills

A+ A B C D

Roughness lawns

0 cm per 100 m2

Roughness lawns

≤ 2 cm per 100 m2

Roughness lawns

≤ 5 cm per 100 m2

Roughness lawns

≤ 10 cm per 100 m2

Roughness lawns

> 10 cm per 100 m2

Molehills

0 pcs. per 100 m2

Molehills

≤ 2 pcs. per 100 m2

Molehills

≤ 5 pcs. per 100 m2

Molehills

≤ 10 pcs. per 100 m2

Molehills

> 10 pcs. per 100 m

Grass lawns – pavement edges - length overhanging grass

A+ A B C D

Average lenght

overhanging grass

Average length

overhanging grass

Average length

overhanging grass

Average length

overhanging grass

Average length

overhanging grass


/163

ANNEX B


0 cm per 100 m1 ≤ 5 cm per 100 m1 ≤ 10 cm per 100 m1 ≤ 25 cm per 100 m1 > 25 cm per 100 m1

Grass lawns -damaging

A+ A B C D

The grass has no

damages. The grass has little

damages. The grass has damages

here and there. The grass has moderate

damages. The grass has a lot of

damages. damaging

0 % per 100 m2 damaging van 100 cm2

or more

0 m2 per 100 m2

damaging

≤ 1 % per 100 m2 damaging van 100 cm2

or more

≤ 0,25 m2 per 100 m2

damaging


or more

≤ 0,50 m2 per 100 m2

damaging


or more

≤ 1 m2 per 100 m2

damaging

> 10 % per 100 m2 damaging van 100 cm2

or more

> 1 m2 per 100 m2

Grass lawns -litter of leaves/blossom

A+ A B C D


leaves/debris. There is little litter of

leaves/debris. There is patchy litter of

leaves/debris. There are rather a lot of

litter of leaves/debris. There is a lot of litter of

leaves/debris. covering

0 m2 per 100 m2 maximum thickness

0 cm per 100 m2

covering

≤ 5 m2 per 100 m2 maximum thickness

≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering

> 25 m2 per 100 m2 maximum thickness

> 30 cm per 100 m2

Green-grass-thickness (RAW codes 70.30.32/70.30.82)

A+ A B C D

The lawn is closed very

good.

The lawn is closed

good. The lawn is moderately

closed. The

ground/foundation is a

bit visible.

The lawn is hardly

closed. The

ground/foundation is

visible.

The lawn is not closed.

The ground/foundation

is very visible.

Visibility Visibility Visibility Visibility Visibility


/163

ANNEX B


ground/foundation

0 m2 per 100 m2

ground/foundation

≤ 5 m2 per 100 m2

ground/foundation

≤ 10 m2 per 100 m2

ground/foundation

≤ 25 m2 per 100 m2

ground/foundation

> 25 m2 per 100 m2

Green-grass-lawn-grass length (RAW codes 70.31.31/70.31.81)

A+ A B C D

The grass is short and

well mowed. The grass is short and

well mowed. The grass is not mowed

to long and not to

short.

The grass is not to long

and not mowed to

short.

The grass is to long or

mowed to short.

maximal difference in

height

≤ 5 mm per 100 m2 maximum height

≤ 50 mm per 100 m2 Minimum height

> 20 mm per 100 m2


height



> 20 mm per 100 m2


height



> 20 mm per 100 m2


height



> 20 mm per 100 m2


height

> 5 mm per 100 m2 maximum height

> 70 mm per 100 m2 Minimum height

≤ 20 mm per 100 m2

Green-grass-lawn-bold spots. (RAcodes 70.31.32/70.31.82)

A+ A B C D

There are no bold

spots. There are little bold

spots. Here and there are bold

spots. There is a moderate

amount of bold spots. There are a lot of bold

spots. bold surface

0 m2 per 100 m2 Surface area per bold

spot

0 m2 per 100 m2

bold surface

≤ 2 m2 per 100 m2 surface area per bold

spot

≤ 0,1 m2 per 100 m2

bold surface

≤ 5 m2 per 100 m2 Surface area per bold

spot

≤ 0,4 m2 per 100 m2

bold surface

≤ 10 m2 per 100 m2 Surface area per bold

spot

≤ 2 m2 per 100 m2

bold surface

> 10 m2 per 100 m2 Surface area per bold

spot

> 2 m2 per 100 m2


/163

ANNEX B


Grass lawns -weeds

A+ A B C D

There are no weeds. There are little weeds. Here and there are

weeds. There are rather a lot of

weeds. There are a lot of

weeds. weed covering

0 m2 per 100 m2 height of weeds

0 cm per 100 m2

Weeds covering

≤ 5 m2 per 100 m2 height of weeds

≤ 5 cm per 100 m2

weeds covering


≤ 15 cm per 100 m2

Weeds covering


≤ 25 cm per 100 m2

Weeds covering

> 30 m2 per 100 m2 height of weeds

> 25 cm per 100 m2

Grass lawns -dog droppings

A+ A B C D

There are no dog


droppings. Here and there are dog

droppings. There are moderate


droppings. dog droppings

0 pieces per 100 m2

dog droppings

1 pieces per 100 m2

dog droppings

2 pieces per 100 m2

dog droppings

3 pieces per 100 m2

dog droppings


Grass lawns -litter frail

A+ A B C D





0 pieces per m2


≤ 3 pieces per m2


≤ 10 pieces per m2


≤ 25 pieces per m2


> 25 pieces per m2


/163

ANNEX B


Grass lawns -litter rough

A+ A B C D

There is no rough litter. There is a little bit of

rough litter. Here and there is rough

litter.

There is a lot of rough


of rough litter. litter rough (> 10 cm)

0 pieces per 100 m2

litter rough (> 10 cm)








Grass lawns -molehills

A+ A B C D

There are no molehills. There are little

molehills. Here and there are

molehills. There are a moderate

amount of molehills. There are a lot of

molehills. molehills

0 pieces per 100 m2

molehills


molehills


molehills


molehills


Grass lawns -overgrowing edges

A+ A B C D

The edge of the

plantation is

completely visible.

Straight trimmed edge.

The edge of the

plantation is good

visible. Straight

trimmed edge.

The edge of the

plantation is fairly

visible.

The edge of the

plantation is hardly

visible.

The edge of the

plantation is not

visible.

average length

overhanging grass

0 cm per 100 m1 straight trimmed edge

yes per

average length

overhanging grass

≤ 5 cm per 100 m1 straight trimmed edge

yes per

average length

overhanging grass

≤ 10 cm per 100 m1 straight trimmed edge

no per

average length

overhanging grass

< 25 cm per 100 m1 straight trimmed edge

no per

average length

overhanging grass

> 25 cm per 100 m1 straight trimmed edge

no per


/163

ANNEX B


Grass lawns -overgrowing edges pavement

A+ A B C D

The edge of the

pavement is completely

visible.

The edge of the

pavement is good

visible.

The edge of the

pavement is fairly

visible.

The edge of the

pavement is hardly

visible.

The edge of the

pavement is not visible.

average length

overhanging gras

0 cm per 100 m1

average length

overhanging gras

≤ 5 cm per 100 m1

average length

overhanging gras

≤ 10 cm per 100 m1

average length

overhanging gras

≤ 25 cm per 100 m1

average length

overhanging gras

> 25 cm per 100 m1

Grass lawns -overgrowing obstakels

A+ A B C D

There is no occurrence

of overgrowing. There is no occurrence

of overgrowing. There is no occurrence

of overgrowing. There is moderate

occurrence of

overgrowing.

Overgrowing occurs a

lot.

overgrowing by grass

0 cm a piece


0 cm a piece


0 cm a piece


10 cm a piece


>10 cm a piece

Grass lawns –evenness underground

A+ A B C D

There is no unevenness. There is little

unevenness. There is unevenness

here and there. There is moderate

unevenness. There is a lot of

unevenness. unevenness lawn

0 cm per 100 m2

unevenness lawn

≤ 2 cm per 100 m2

unevenness lawn

≤ 5 cm per 100 m2

unevenness lawn

≤ 10 cm per 100 m2

unevenness lawn

> 10 cm per 100 m2


/163

ANNEX B


Grass lawns -litter rough

A+ A B C D

There is no rough litter. There is a little bit of

rough litter. Here and there is rough

litter. There is a lot of rough


of rough litter. pieces litter rough (> 10

cm)

0 per 100 m2

pieces litter rough (> 10

cm)

≤ 3 per 100 m2


cm)

≤ 10 per 100 m2


cm)

≤ 25 per 100 m2


cm)

> 25 per 100 m2


/163

ANNEX B



Typical appearance: Grass surface with a closed cover which is preserved through frequent mowing Specifications: - short-clipped (max. 3 cm), firm and healthy grass, - reasonably free of weeds and mosses - level cover, no unevenness, - the maximum height of grass around obstacles is 5 cm - the edges bordering paving and planting plots shall be kept short-clipped at all times, including also the edges

around drain covers within the grass plots. Maximum overgrowth over the edge: as stated by the norm of the desired quality

- groundcover 100%. - all cuttings shall be removed immediately


/163

ANNEX B


G Ponds Image ruler:

Ponds-growth pond vegetation

A+ A B C D

Overgrowing

0 % per 100 m2

Overgrowing

≤ 25 % per 100 m2

Overgrowing

≤ 40 % per 100 m2

Overgrowing

≤ 50 % per 100 m2

Overgrowing

> 50 % per 100 m2

Blockage water system

0 % per 100 m2


≤ 5 % per 100 m2


≤ 40 % per 100 m2


≤ 40 % per 100 m2


> 40 % per 100 m2

Floating layers

0 % per 100 m2

Floating layers

≤ 10 % per 100 m2

Floating layers

≤ 30 % per 100 m2

Floating layers

≤ 50 % per 100 m2

Floating layers

> 50 % per 100 m2

Ponds Water-shores-ecological worth

A+ A B C D

The plantation has a very

high ecological worth. The plantation has a very

high ecological worth. The plantation has an

average high ecological

worth.

The plantation has

hardly high ecological

worth.

The plantation has no

ecological worth.

amount of types of grass

> 30 pieces per 25 m2 Covering by glazing types

of grass

≤ 10 % per 25 m2



of grass

≤ 30 % per 25 m2



of grass

≤ 50 % per 25 m2


> 10 pieces per 25 m2 Covering by glazing

types of grass

≤ 90 % per 25 m2


≤ 10 pieces per 25 m2 Covering by glazing types

of grass

> 90 % per 25 m2

Ponds Water-shores-bottom litter

A+ A B C D

There is no bottom

litter. There is no bottom

litter. There is no bottom

litter. The bottom litter is

visible. The bottom litter is

dominant. bottom litter in water bottom litter in water bottom litter in water bottom litter in water bottom litter in water


/163

ANNEX B


0 pieces per 100 m2 0 pieces per 100 m2 0 pieces per 100 m2 1 pieces per 100 m2 >1 pieces per 100 m2

Ponds Water-shores-light- Bank-protection shore

A+ A B C D

Bank-protection is in a

very good technical

state. The Bank-

protection is totally

straight, no visible

damages and the

construction is utterly

stable.


good technical state.

The Bank-protection is

almost as good as

straight, very little

damages and the

construction is stable.


moderate technical

state. The Bank-

protection is a slightly

leaning. Little visible

damages and

construction is

moderate stable.


bad technical state. The

Bank-protection is

leaning, is incomplete,

there are a lot of visible

damages and the

construction is instable.


extremely bad technical

state. The Bank-

protection is totally

leaning, more than a lot

of visible damages and

the construction is very

instable.

damaging

0 % per 100 m1 leaning position

≤ 5 % per 100 m1 flush holes

≤ 1 % per 100 m1 subsidence

0 % per 100 m1

damaging

≤ 5 % per 100 m1 leaning position



≤ 5 % per 100 m1

damaging




≤ 15 % per 100 m1

damaging




≤ 25 % per 100 m1

damaging

> 30 % per 100 m1 leaning position

> 50 % per 100 m1 flush holes

> 50 % per 100 m1 subsidence

> 25 % per 100 m1

Ponds Water-shores-profile shore

A+ A B C D

There is no caving. There is hardly caving. There is patchy caving. There is rather a lot of

caving. There is a lot of calving.

width calving

0 cm1 per 100 m1 longest interconnected

calving

0 m1 per 1 m total length calving

0 m1 per 100 m1

width calving

≤ 50 cm1 per 100 m1 longest interconnected

calving

≤ 2,5 m1 per 1 m total length calving

≤ 5 m1 per 100 m1

width calving


calving

≤ 5 m1 per 1 m total length calving

≤ 10 m1 per 100 m1

width calving


calving

≤ 10 m1 per 1 m total length calving

≤ 20 m1 per 100 m1

width calving

> 150 cm1 per 100 m1 longest interconnected

calving

> 10 m1 per 1 m total length calving

> 20 m1 per 100 m1


/163

ANNEX B


Ponds -shores-litter rough

A+ A B C D





of rough litter. litter rough (> 10 cm)

0 pieces per 100 m2









Ponds -shores-floating litter

A+ A B C D

There is no floating

litter. There are a couple of

pieces floating litter. There are several pieces

of floating litter. There is regularly

floating litter at

prominent locations.

There is a lot of floating

litter at prominent

locations. floating litter in water

(away from shore)

0 pieces per 100 m2 floating litter right next

to shore

0 pieces per 100 m2

floating litter in water

(away from shore)

≤ 2 pieces per 100 m2 floating litter right next

to shore



(away from shore)


to shore



(away from shore)


to shore



(away from shore)

> 6 pieces per 100 m2 floating litter right next

to shore



/163

ANNEX B



Typical appearance: a body of water, either dug in the ground with a shell edge (Erasmus) or in a construction elevated from the surrounding planting plots with boarding (Restaurant) Specifications: - no growth of plants in the pond near Erasmus - clear water, free of algae - all sorts of waste shall be removed immediately


/163

ANNEX B


H Shell paths

Shell paths-weed growth

A+ A B C D

Overgrowing

0 mm per 100 m2

Overgrowing

≤ 3 mm per 100 m2

Overgrowing

≤ 15 mm per 100 m2

Overgrowing

≤ 25 mm per 100 m2

Overgrowing

> 25 mm per 100 m2

length

0 mm per 100 m2

length

≤ 10 mm per 100 m2

length

≤ 25 mm per 100 m2

length

≤ 50 mm per 100 m2

length

> 50 mm per 100 m2

patches

0 pcs per 100 m2

patches

0 pcs per 100 m2

patches

≤ 100 pcs per 100 m2

patches

≤ 200 pcs per 100 m2

patches

> 200 pcs per 100 m2


Typical appearance: a white-grey surface of shells, which is preserved through weeding, raking and annually application of a new layer Specifications: - even spread of shells, between ca. 2,5 tot 5 cm - groundcover 100% - no litter or leaves - no spread of shells beyond the edges of the shell paths - Clearly recognisable edges - same width over the length a path


/163

ANNEX B


- loose but recognisable edges - all waste shall be removed immediately


/163

ANNEX B


I Paving and Gutters Image ruler:

Gutters – litter, leaves, dirt, weeds in gutters

A+ A B C D

Overgrowing

0 % per 100 m2

Overgrowing

≤ 5 % per 100 m2

Overgrowing

≤ 20 % per 100 m2

Overgrowing

≤ 40 % per 100 m2

Overgrowing

≤ 60 % per 100 m2

volume

0 dm3 per 100 m2

volume

≤ 1 dm3 per 100 m2

volume

≤ 2 dm3 per 100 m2

volume

≤ 4 dm3 per 100 m2

volume

> 4 dm3 per 100 m2

Weed cover

0 % per 100 m2

volume

≤ 10 % per 100 m2

volume

≤ 30 % per 100 m2

volume

≤ 40 % per 100 m2

volume

> 40 % per 100 m2

Paving -litter of leaves/blossom

A+ A B C D



leaves/blossom. Here and there is litter

of leaves/blossom. There are rather a lot of

litter of

leaves/blossom.


leaves/blossom.

covering

0 m2 per 100 m2 maximum thickness

0 cm per 100 m2

covering


≤ 3 cm per 100 m2

covering


≤ 10 cm per 100 m2

covering


≤ 30 cm per 100 m2

covering

> 25 m2 per 100 m2 maximum thickness

> 30 cm per 100 m2


/163

ANNEX B


Paving -weeds

A+ A B C D

There are no weeds. There are little weeds. There are rather a lot of

weeds. There are a lot of

weeds. There are more than a

lot of weeds.

covering

0 % per 100 m2 length

0 m per 100 m2 tussocks

0 per 100 m2

covering

≤ 10 % per 100 m2 length

maximal 10 pieces longer

than 10 cm per 100 m2 tussocks

0 per 100 m2

covering




≤ 100 per 100 m2

covering




≤ 200 per 100 m2

covering

> 40 % per 100 m2 length

minimal 30 pieces longer


> 200 per 100 m2

Paving - open pavement -weeds

A+ A B C D

There are no weeds. There are little weeds. There are rather a lot of

weeds. There is a lot of weeds. There is more than a lot

of weeds. covering

0 % per 100 m2 length

0 m per 100 m2 tussocks

0 pieces per 100 m2

covering


≤ 0,25 m per 100 m2 tussocks

0 pieces per 100 m2

covering


≤ 0,50 m per 100 m2 tussocks


covering


≤ 1 m per 100 m2 tussocks


covering

> 25 % per 100 m2 length

> 1 m per 100 m2 tussocks



/163

ANNEX B


Paving -dog droppings

A+ A B C D

There are no dog


droppings. Here and there are dog

droppings. There are moderate


droppings. dog droppings

0 pieces per 100 m2

dog droppings


dog droppings


dog droppings


dog droppings


Paving -street cleaning residue

A+ A B C D

There is no street

cleaning residue. There is little street

cleaning residue. There are rather a lot of

street cleaning residue.

There is a lot of street

cleaning residue. There is more than a lot

of street cleaning

residue. covering

0 % per 100 m2 volume

0 dm3 per 100 m2

covering

≤ 5 % per 100 m2 volume

≤ 10 dm3 per 100 m2

covering


≤ 20 dm3 per 100 m2

covering


≤ 40 dm3 per 100 m2

covering

> 40 % per 100 m2 volume

> 40 dm3 per 100 m2

Paving -litter frail

A+ A B C D





0 pieces per 1 m2










/163

ANNEX B


Paving -litter rough

A+ A B C D






0 pieces per 100 m2









Images:

Typical appearance: A stone surface constructed from asphalt or clinker pavement used for the flow off of rainwater. Specifications:

- All kerbs along buildings, parking areas, roads, planting plots or lawns - roadsides on either one or two sides or sides/edges of parking lots, planting plots, lawns or hedges - No litter or leaves - The Contractor has a duty to report subsidence of gutter pavement to the Agency


/163

ANNEX B


J Wooded banks Image rulers:

Wooded banks and roughs edges pavement or grass

A+ A B C D

The edge of the



The edge of the


is good visible.

The edge of the


is fairly visible.

The edge of the


is hardly visible.

The edge of the



overhanging branches

0 cm per 100 m1

average length


≤ 10 cm per 100 m1

average length


≤ 20 cm per 100 m1

average length


≤ 40 cm per 100 m1

average length


> 40 cm per 100 m1

Wooded banks and roughs -pruning image and vitality

A+ A B C D

Wooden banks do not

show any thinning

areas. There are no

bold spots.

Wooden banks show

little thinning areas.

There are scarcely bold

spots.

Wooden banks show

thinning areas here and

there. There are some

bold spots.

In a moderate amount

of spots wooden banks

shows thinning areas.

There are a moderate

amount of bold spots.

Wooden banks show

many thinning areas.

There are a lot of bold

spots.

bold surface

0 % per 100 m2 amount of thinning

areas

0 per 100 m2

bold surface

≤ 5 % per 100 m2 amount of thinning

areas

barely per 100 m2

bold surface


areas

At certain spots per100m2

bold surface


areas

moderate per 100 m2

bold surface

> 20 % per 100 m2 amount of thinning

areas

A lot per 100 m2

Wooded banks and roughs -litter frail

A+ A B C D




of frail litter.


/163

ANNEX B



0 pieces per 1 m2









Wooded banks and roughs -litter rough

A+ A B C D






0 pieces per 100 m2









Wooded banks and roughs –ecological worth

A+ A B C D

The grass has a very

high ecological worth.

The grass has high

ecological worth.

The grass has an

average high ecological

worth.

The grass has hardly

high ecological worth.

The grass has no

ecological worth.

amount of species

> 30 pieces per 25 m2 covering by types of

grass


amount of species


grass


amount of species


grass


amount of species


grass


amount of species

≤ 10 pieces per 25 m2 covering by types of

grass


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