EMERALD ICE

The Complete Business Solution

EMERALD ICE

• Fully integrated digital telephone system

• Expands to 96 total ports

• Integrated voicemail and unified messaging options

• All voice mails are 8 ports

• Remote or local Windows-based programming

• Supports T1 and PRI digital trunks

Emerald ICE Configuration Central Office Digital Stations Single Line

Base configuration 6 lines 10 ports 2 ports

Expansion cards 6 lines 12 ports 2 ports

Max in first cabinet 12 lines 22 ports 10 ports

Max Configuration in two cabinets

24 lines 46 ports 18 ports

STANDARD COMPONENTS

System includes:• Windows based remote programming

• Caller ID card included in packages

• Caller ID passed to digital and single lines ports

• Power failure port (phone rings when power is out)

• Contact (relay) for Gate, Loud Bell, or External Paging

• 2 music source ports (for separate on-hold sources)

• 2 serial ports (for admin and call accounting)

• System is pre-programmed from factory

STANDARD FEATURES • UCD or uniform call distribution for groups of agents

• Boss/Admin features

• “Meet Me” Conferencing and “Meet Me” Page

• Call Forward local and remote

• Direct Inward System Access

• DSS Tapping (press DSS keys to find party and xfer)

• Tenant Service for use of multiple companies

• Fax tone detection and transfer

• SMDR interface for call accounting

• Programming from any display phone or Windows interface

• Multi-language display (English, Spanish, Hebrew)

• Least Cost Routing

• Toll Restrictions

28-BUTTON TELEPHONE

• Solid, business telephone

• Available in white or charcoal

• 3 interactive softkeys

• Space saving footprint

• High-quality speaker phone

• Headset jack

• Pre-desied (labeled)

• High contrast LCD

• 28 dual color LED programmable buttons (new blue LEDs)

• 3-position desk pedestal/wall-mounting bracket standard

14-BUTTON TELEPHONE

• White and charcoal

• Affordable option

• Full Featured

• Space saving footprint

• Speakerphone

• Pre-desied (labeled)

• High-quality speaker

• 14 dual color LED programmable buttons

• 3-position desk pedestal/wall-mounting bracket

DSS CONSOLES

DSS Consoles• 40 Programmable (DSS) buttons• Up to 4 consoles for Deluxe Phones

Integrated 8-Port w/flash storage• Standard auto attendant, dial-by-name directory, flexible messaging features

Integrated 8-Port Hard drive storage• Supports Audible telephone help user guide• Advanced Auto attendant and message features• Easily programmed PC interface

Unified Messaging• Retrieve voicemail messages from any PC or telephone…onsite or offsite• Manages voicemail and email in same inbox• Personal Call Director provides easy way to transfer caller to cell phones

MESSAGING OPTIONS

Description Flash Version Hard Drive Version uCMC Version

 Channels/Ports   8    8   8

 Mailboxes   64   11,000   unlimited

 Storage   6 hours   180 hours   500+ hours

 Memory Expansion   12 hour flash   N/A   N/A

 Features   Standard   Advanced   uCMC brochure

• Dial-by-name Directory

• No digital or analog port loss

• Answering Machine Emulation

• Retrieve callers while they are recording in your voice mail.

• Call Record

• Record important conversations to your voice mail box with a single key-press on your telephone.

• Record all calls ingoing and outgoing on up to 8 stations

• Audio help user guide

• This powerful feature reduces training time, and increases the use of features by re-teaching. Simply press the help button on the telephone to receive step by step instructions.

VOICE MESSAGING

• Voice and email messages are managed in the same Inbox and can be viewed and

handled via the user's computer. 

• Fully integrated with Microsoft Outlook® and also works with POP3 email.

• Flexibility to retrieve voicemail messages on a PC or through any telephone both

onsite and offsite.

• Improve responsiveness to customers and others within your organization.

• Personal Call Director allows each user to set up their own dial options for callers

who have reached their mailbox.

• User administration from their PC

• Text notification to cellular phone

UNIFIED MESSAGING

By simply plugging a Vibecast unit into yourEmerald ICE telephone system, you will be onyour way to advertising your business every time acaller is placed on hold.

Vibecast is designed to get the right message toyour callers and to keep them interested andeducated.

Included with the standard Vibecast option is:

• An audio appliance that will connect to the Emerald ICE

• A flash drive to move recordings from your PC to the Vibecast

• A professional production (in a recording studio) of your messages

MESSAGING-ON-HOLD

Click here for a short (9 minute) video presenting an

overview of the sophisticated, yet easy-to-use features

of the Emerald ICE system.

EMERALD ICE VIDEO

TADIRAN TELECOM

•In business since 1961.

•Available in 41 countries.

•10 million ports installed.

•Prestigious customer list is a who’s who of governments, utilities, hospitals and universities.

•Branded and sold by some of the world’s largest telephone and communications companies.

•Telephone and VoIP solutions for 6 users to 6,000.

•Tadiran ranks in top 10 by Gartner Dataquest in 2006.

• Powerful features.

• Designed for growth.

• Priced right for small

business.

EMERALD ICE