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EMD-S Quick Guide v1.5
November 2012 Page 1
Electronic Miscellaneous Document(EMD) Quick User Guide
(EMD-S Only)
Issue 1.5
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About This Document
This Document is intended to provide guidance on the Issuance of EMD-S (Electronic Miscellanous
Document) on Galileo.
Introduction What is EMD?
The IATA board has set a mandate for 100% Industry capability to issue Electronic Miscellaneous
Documents (EMDs) by the end of 2013.
Efficiencies and cost savings will be gained by the replacement of paper documents such as MCOs,
Special Service Tickets, Tour Orders and Excess Baggage Tickets.
Electronic Miscellaneous Document (EMD) functionality is the IATA industry standard method for
the issuance, management and fulfilment for ancillary services, such as seats, baggage fees, loungeaccess.
EMD functionality allows airlines to process payments more efficiently and more cost effectively for
ancillaries. As airlines make these available to sell via a GDS, travel agents will be able to accept
payment directly and issue EMDs for settlement through BSP and ARC.
EMD will be the electronic replacement for all standard traffic miscellaneous documents, including:
Miscellaneous Charge Orders (MCO) or virtual MCO (vMCO);
Multi-Purpose Documents (MPD); Excess baggage tickets.
EMDs can also be issued for fees such as group deposits, reservations change fees and refundable
balances.
What are the different EMD types?
EMD-S(Stand Alone) - can be used for any service or fee, i.e. lounge access, change fees, group
deposits; - items that are not tied or directly related to a specific flight segment.
EMD-A(Associated) - will be used for flight related services i.e. seats, bags, meals - associated
directly with a specific flight segment.
EMD-S may be issued for non-flight related services. Airlines may also opt to fulfil flight related
services on an EMD-S initially.
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EMD-S Issuance Step by Step Process
To issue, void and refund (where applicable) an Electronic Miscellaneous Document (EMD-S) is a
very simple process through all core GDSs.
Basic PNR built/Ticket Issued
You CANNOTissue an EMD-S until you have the following;
Basic PNR must be completed (shown below)
Request for additional services has been completed via SVC segment within itinerary
E-Ticket has been issued (not applicable to group deposits)
Galileo PNR
Special Services Requirement (SSR)
Before an agent can proceed with the issuance of an EMD-S (Electronic Miscellaneous Document
Stand Alone), a manually created SVC segment must be created in the PNR.
Change fees are initially being introduced by airlines such as Finnair (AY) & British Airways (BA),
however more airlines are expected to come on board in the future. The actual services that will be
charged to an EMD will be dependent on each airlines own requirements.
An example of how an agent enters the SVC segment is outlined below;
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NB:
Please note the date selection is flexible, some agencies decide to enter the date of when the
EMD was issued, and some alternatively enter the date for which the passenger is travelling. You
can enter either within the SVC segment.
NB.Once the EMD has been issued within the PNR, an agent can remove the SVC segment if
required. The SVC segment WILL show within the viewtrip itinerary.
Once the SVC segment has been entered into the PNR, the EMD is ready for issuance.
Galileo PNR
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Issuance of EMD
To issue the actual EMD use the following command (repeat if required for additional passengers)
Galileo Entry;
EMDI/SM1/IC1055224335000 (press enter)
Galileo PNR
Once the entry has been entered into the systemyou can then view the EMDs that have been
produced;
Once the EMD has been produced, an airline MAY require agents to complete an OSI (Other
Supplementary Information) entry into the PNR itself. Finnair will require this, as well as British
Airways however it does depend on what the individual airline requires.
Command must always
be EMDIElectronic
Miscellaneous
Document Issuance
SM modifier
relates to
the segment
no
ICIn
Connection
with
Ticket Number
i.e. Issue EMD
against this this
ticket No
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Groups AY Only
0SVCAYEK1HEL15DEC-N1/D/997/GROUP DEPOSIT/150.00
997RFI Sub code for groups
Group Deposits (Finnair only currently)
Galileo
Viewing EMD
Equally you can view the EMDs in a list format;
From EMDL (List display) enter
Galileo PNR
As there are no specific SSR data items to re-check against the PNR, its recommended an agent
checks the EMD status within the display field.
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Entry example;
>EMDD2 (Display EMD #2 from list)
Galileo PNR
Voiding
Just like an electronic ticket, an agent would have the choice of voiding an EMD. Please note, just
like E tickets, EMDs can only be voided on the day of issuance.
The EMD summary (i.e. EMDD1) is a display of the issued EMD document including the EMD
number, passengers name, services purchased and the status of each coupon. This display will
provide tab options to be able to select other processes such as EMD Detailed, EMD voidand EMD
refund (where applicable).
Galileo PNR
NB.For British Airways (BA) please note the EMD Refund wording will not appear as shown
previously in the document.
Alternately you can void the document without going to the summary display by using the EMDV
command.
Using the EMDV entry to void the EMD number requires the input of the 13 digit EMD number.
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Example of EMDV entry to void the EMD number:
Entry:
>EMDV1051810100221
Response:
EMD 1051810100221 VOIDED - SAC 105001WJDIWT
Galileo PNR
Once voided, you can go into the particular history of the EMD itself. This shows the history of
everything that has been processed on the EMD with items such as date/time of when it was issued
& voided etc. (as shown below)
Entry:
Galileo PNR
>EMDH2(Electronic Miscellaneous Data Historyline no 2)
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Refunding
NOTevery airline will permit EMD refunding; again each individual airline will stipulate this.
BA refunds are not permitted on change fees. Its likely BA will expand their EMD services and may
introduce refunds in the future
For example;
AYrefunds are permitted on group depositsalthough they are likely to expand their EMD
services, which may offer refunds.
BAnot permitted on change fees.
To process a refund, an agent has to complete just like the void, in the EMD display screen (i.e.
EMDD2)
Once on the screen, an agent must tab down to EMD REFUND and enter the letter F (full refund)
once entered the following shall appear;
Galileo PNR
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General Error EMD Error Responses
ERROR MESSAGE TEXT DESCRIPTION
UNABLE TO PROCESS EMDNOT AUTHORIZED
FOR ELECTRONIC TICKETING (1G specific)
The TKLS (Electronic Ticketing) field in the AAT
must be Y.
UNABLE TO PROCESS EMDNOT AUTHORIZED
FOR DOCUMENT ISSUANCE (1G specific)
The type field in the AAT is 00. The type field
must be anything other than 00.
LOCATION NOT AUTHORIZED (1G specific) Duty code is not allowed to issue a ticket.
UNABLE TO PROCESS EMDUSER MUST HAVE
TINS ENABLED (1G specific)
The TKTN Tins field must be set to Y.
HMET TABLE PRINT NOW MUST BE SET TO Y FOR
PRINTING OF EMD (1G specific)
The print now must be set to Y to print the
support document for the EMD.
NEED PLAIN PAPER PRINTER ASSIGNED FOR EMD
(1G specific)
The printer type in the HMET table is TKT.
NEED APRVD E-TKTYES- TO ISSUE EMD (1P
specific)
The APRVD E-TKT field in the A.I.R. must be
updated to reflect the value of YES.
NEED AUTO VALYESTO ISSUE EMD (1P
specific)
The AUTO VAL field in the A.I.R. must be updated
to reflect the value of YES.
INVALID OPTION |XIM (1P specific) XIM option was in the EMDI entry and the
agency making the entry is not set up to issue an
interface message (the agency location does nothave a DT routing or does not have TAIR
activated in the A.I.R.)
INVALID SEGMENT SELECTED The segment selected using the segment select
option in the EMDI entry does not exist.
DUPLICATE SEGMENT NOT ALLOWED The same segment number cannot be repeated
in the segment select option in the EMDI entry.
INVALID PASSENGER SELECTED A name is selected using the name select option
in the EMDI entry and the name does not exist in
the PNR/BF.
INVALID LINE NUMBER The input of EMDDn (n equals a line number
from the EMDL response) and the number fromthe EMDDn entry is not found on the EMDL
display. Or - The input of EMDDn and the EMD
List is not displayed.
DUPLICATE PASSENGER NOT ALLOWED The same passenger/name number cannot be
repeated in the name select option in the EMDI
entry.
PASSENGER SEQUENCE INVALID Name select using the name select option in the
EMDI entry must be in ascending order.
SEGMENT SEQUENCE INVALID Segment select using the segment select option
in the EMDI entry must be in ascending order.
ERB-EMD NOT SUPPORTED The EMD process is not supported by the GDS.
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ERB-EMD NOT YET SUPPORTED IN THIS MARKET The market does not yet allow the issuance of
EMDs.
ERB-EMD NOT YET SUPPORTED FOR THIS
AIRLINE
The airline for the service in the EMDI entry to
be fulfilled does not support the issuance of the
EMD.
ERB-EMD IS INHIBITED IN THIS AGENCY At the GDS level the agency has not been givenauthority to issue EMDs.
ERB-PASSENGER TYPE CODE NOT SUPPORTED
FOR EMD
For the EMDI entry to issue the EMD, the
passenger type code is not allowed per the
requirements for the issuing carrier.
ERB-EMD PASSENGER TYPE CODE NOT YET
SUPPORTED IN THIS MARKET
For the EMDI entry to issue the EMD, the
passenger type code is not yet supported for the
BSP.
ERB-EMD AIRLINE DOES NOT SUPPORT
PASSENGER TYPE CODE
The passenger type code is not allowed by the
airline for the issuance of the EMD.
ERB-EMD VOID NOT SUPPORTED The void process for the EMD is not supported
by the GDS.ERB-EMD VOID NOT SUPPORTED BY THIS
AIRLINE
The void process for the EMD is not supported
by the airline.
ERB-EMD MUST BE SINGLE RFIC The issuance of the EMD is only allowed for a
single RFIC.
ERB-CREDIT CARD TYPE NOT ACCEPTED IN THIS
MARKET
The credit card form of payment for the issuance
of the EMD is not accepted in the market.
ERB-CREDIT CARD TYPE NOT ACCEPTED BY THIS
AIRLINE
The credit card form of payment for the issuance
of the EMD is not accepted by the airline.
ERB-FORM OF PAYMENT NOT ACCEPTED IN THIS
MARKET
The form of payment is not valid for the issuance
of the EMD for the issuing locations market.
ERB-FORM OF PAYMENT NOT ACCEPTED BY THIS
AIRLINE
The form of payment is not valid for the issuance
of the EMD by the airline.
ERB-FOID REQUIRED BY THIS AIRLINE The airline requires FOID (form of identification)
be provided before the EMD can be issued.
ERB-FOID TYPE NOT SUPPORTED BY EMD
AIRLINE
The FOID data for the issuance of the EMD is not
a valid form of identification for the airline.
ERB-VENDOR LOCATOR REQUIRED The vendor locator could not be found and the
carrier requires a vendor locator to be sent in
EMD issue message being sent to the carrier.
ERB-MAXIMUM NUMBER OF PASSENGERS
EXCEEDED FOR EMDI
The number of passenger names for the EMDI
entry is greater than the maximum number ofpassenger names allowed for the EMDI entry.
ERB-MAXIMUM NUMBER OF COUPONS
EXCEEDED FOR EMDI
The number of services for the EMDI entry is
greater than the maximum number of services
allowed in a single EMDI entry.
ERB-INVALID SURNAME LENGTH For the EMDI entry to issue the EMD, the
minimum or maximum characters for the
surname is not per the requirements for the
issuing carrier.
ERB-INVALID GIVEN NAME LENGTH For the EMDI entry to issue the EMD, the
minimum or maximum characters for the given
name is not per the requirements for the issuingcarrier.
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ERB-EMD TYPE NOT SUPPORTED The allowed EMD fulfillment types are EMD-S
and EMD-A.
ERB-EMD TYPE NOT SUPPORTED BY AIRLINE The allowed EMD fulfillment types are EMD-S
and EMD-A.
ERB-EMD SERVICE TYPE NOT SUPPORTED The only service types allowed are E (free), F
(flight) and H (booking not required).ERB-SERVICE IS NOT CONFIRMED The service to be fulfilled has a non-confirmed
status code.
ERB-SERVICE MUST BE FULFILLED ON SAME
CALENDAR DATE AS SOLD
Fulfillment of the service with the issuance of an
EMD is to be on the same date as the sell date.
ERB-CURRENCY CODE DOES NOT MATCH The currency code for the service in the
Universal Record is different than the primary
currency code in the A.I.R. or AAT for the issuing
location.
ERB-SERVICE NOT FOUND The entry of EMDI was input to issue the EMD
and the service was not found in the UR (the UR
holds the details for the sold merchandisingservices).
ERB-NEED CARRIER SELECT TO ISSUE EMD The form of payment is not listed as a valid form
of payment for the issuance of the EMD.
ERB-RFIC CODE NOT VALID FOR EMD The carrier select option is required in the EMDI
entry when there are multiple carrier codes for
the services (SSRASVC) in the PNR/BF.
ERB-EMD CANNOT BE VOIDEDCOUPON
STATUS NOT ELIGIBLE
The RFIC for the selected services to be fulfilled
is not valid for the issuance of the EMD.
ERB-EMD CANNOT BE VOIDEDVOID NOT
ALLOWED BY PLATING CARRIER
The EMD number is not allowed to be voided
because of the coupon(s) status.
ERB-VOID FAILED-NOT REPORTED FORSETTLEMENT-RETRY VOID
The plating carrier rejects the message to voidthe EMD number.
ERB-COMMISSION AMOUNT TOO LARGE The void message was sent to the carrier but a
response from the carrier was not received.
ERB-COMMISSION RATE TOO LARGE The commission amount must be less than the
amount of the EMD.
ERB-INVALID EMD COMMISSIN FORMAT The commission rate must be less than 100.
ERB-COMMISSION NOT ALLOWED FOR THIS EMD The commission percentage in the EMDI entry
contained 3 or more numeric following the
decimal.
ERB-NO EMDL DATA FOUND The entry of EMDL or EMDH is input and there
are no issued EMD numbers found to bedisplayed.
ERB-INVALID DATA FOR DELIVERY METHOD Invalid data was input as the delivery method for
the Request Support Document.
ERB-ONLY 1 EMD SUPPORT DOCUMENT MAY BE
DISPLAYED PER ENTRY
The input was to display more than 1 support
document. The Request Support Document only
allows 1 EMD support document to be displayed.
ERB-EMD SUPPORT DOCUMENT MAY ONLY BE
DISPLAYED
The EMD support document in the Request
Support Document option was input to be
printed and it may only be displayed.
ERB-ONLY 1 EMD SUPPORT DOCUMENT MAY BE
REQUESTED PER ENTRY
The Request Support Document only allows the
display or print of 1 EMD support document.
ERB-MAXIMUM NUMBER OF PASSENGERS The number of passenger names for the EMDI
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EXCEEDED FOR EMDI IN THIS MARKET entry is greater than the maximum number of
passenger names allowed for the market.
ERB-PRICE VALIDATION FAILEDRETRY ENTRY A call was made for a price validation and a
response was not received.
ERB-PRICE OF SERVICE HAS CHANGEDCANCEL
AND RESELL SERVICE THEN ISSUE EMD
A price validation was done and the price of the
service now is not the same as the price of theservice when it was sold.
EMD SUPPORT DOCUMENT NOT ALLOWED TO
BE PRINTED
The document code input for the print
parameter option of PP- or PI- in the EMDI entry
is to print a support document that is not
allowed to be printed.
ERB-EMD CANNOT BE REFUNDED The EMD number cannot be refunded because
the coupon status is already a status, such as
void or exchange or already refunded, that does
allow a refund.
ERB-EMD COUPON IS NOT REFUNDABLE The service that the EMD number is for was filed
as a non-refundable service and it cannot berefunded.
ERB-CREDIT CARD AUTHORISATION FAILED
CALL HELP DESK
There is a problem such as the link is unavailable
or no response was received back. .
ERB-FORM OF PAYMENT NOT VALID FOR EMD You will need to contact the credit card vendor
to obtain an authorization.
ERB-CONTACT CREDIT CARD VENDOR FOR
AUTHORISATION
The credit card request has been declined by the
credit card vendor.
ERB-TRANSACTION DECLINED BY CREDIT CARD
VENDOR
The credit card request has been declined by the
credit card vendor.
ERB-ERROR IN RETRIEVING STORED SERVICE
DETAILS
The Universal Record cannot be found for the
services to be issued in the EMDI entry.ERB-SERVICE DETAILS DO NOT MATCH STORED
RECORD
The services stored in the UR (the UR holds the
details for the sold merchandising services) do
not match the services to be issued in the EMDI
entry.
NO TRANSACTION PRESENT To issue an EMD with the input of the EMDI
entry, the agent must have an active PNR/BF
displayed.
CHANGES MADE TO PNREND TRANSACTION
OR IGNORE PRIOR TO EMDI
The PNR/BF is pending a change.
NO EMD SSR EXITS The input of the EMDI entry and there are no
services (SSRASVC) in the PNR/BF.DUPLICATE OPTION xx An EMDI option may only be input once in the
EMDI entry. The xx in the error is the EMDI
option.
INVALID MODIFIER xx Invalid data for an EMDI modifier was input in
the EMDI entry. The xx in the error is the invalid
modifier in the EMDI entry.
FOP REQUIRED FOR EMD There is no form of payment in the PNR/BF or in
the EMDI entry to issue the EMD.
NO EMDS MATCH SELECTION CRITERIA No SSRASVCs match the options input in the
EMDI entry.
REASON FOR ISSUE CODE NOT FOUND The reason for issuance code input in the RFICselect option in the EMDI entry does not exist in
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an SSRASVC in the PNR/BF or is an invalid
character or too many characters.
SERVICE NOT FOUND FOR VENDOR An invalid vendor code or a valid vendor code
that is not found for a service in the SSRASVC
was input in the vendor select option in the
EMDI entry.INVALID EMD VALIDATING CARRIERxx The plating carrier is missing from the AUTH
field. The xx in the error message is the carrier
code.
INVALID NAME SELECT FORMAT The data after the N or P for the name select
option in the EMDI entry does not meet the
number decimal format.
INVALID EMD COMMISSION FORMAT For 1G invalid data other than numeric or A was
input after the commission option of Z in the
EMDI entry. For 1V invalid data other than
number or $ (dollar sign) was input after the
commission option of Z in the EMDI entry. For1P when invalid data is input after the
commission option of K in the EMDI entry. OR if
the data input in the commission option is
greater than 9 numerics.
INVALID EMD COMMISSION DECIMAL FORMAT The number of decimal places for the EMD
commission select option in the EMDI entry does
not match the number of decimal places for the
currency code in the A.I.R. or AAT for the issuing
location. Or - There must be 2 decimal places for
the commission when input using the P for a
percent commission.COMMISSION RATE MUST BE LESS THAN 100 The commission percentage input in the
commission option in the EMDI entry must be
less than 100.
MULTIPLE FORM OF PAYMENT NOT ACCEPTED
FOR EMD
A split or multiple form of payment is not valid
for the issuance of the EMD. (release 2)
INVALID CHARACTER IN ENDORSEMENT Data input in the EMDI endorsement option that
is not allowed.
ENDORSEMENT TEXT MUST BE 3 TO 147
CHARACTERS
The data input in the EMDI endorsement option
is less than 3 characters or greater than 147
characters.
TICKET NUMBER RELATED TO EMD MUST BE 13DIGITS
The ticket number in the related ticket numberoption in the EMDI entry must be 13 numeric.
NAME SELECT ONE PASSENGER FOR EMD WITH
RELATED TICKET
The related ticket number option in the EMDI
entry is only for a single ticket number and for
one passenger name. The related ticket number
option requires a name select option when there
are multiple names in the PNR.
INVALID FOPxxxxxx The credit card manual approval code input in
the form of payment option in the EMDI entry is
greater than 8 characters. The xxxxxx data in the
error message represents the data that caused
the error.INVALID DOCUMENT CODE FOR THE PRINT An incorrect document code identifier was input
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MODIFIER following the print modifier.
INVALID DATA FOR THE PRINT MODIFIER Only the input of a single character for the
document code is allowed immediately following
the print modifier.
NEED PLAIN PAPER PRINTER ASSIGNED FOR EMD The printer assigned to print the EMD supportdocument is an ATB printer. Or- No
linked/association to a plain paper printer is
found.
UNABLE TO FULFILL EMDINVALID PRINTER
STATUS
The printer status must be UP (U) to print the
EMD support document.
SELECTION NOT ALLOWED WITH SVC SELECT The segment selected using the manual SVC
select option is not a manual SVC segment.
SELECT ONLY 1 SEGMENT WITH SVC SELECT Only the selection of 1 manual SVC service is
allowed in the EMDI entry.
INVALID FORMATCHECK ENTRY AND TRY
AGAIN
The fourth character of the EMDx entry is not a
valid function for EMD.EMD INVALID DOCUMENT NUMBER13 DIGIT
NUMBER REQUIRED
The EMD number must be 13 numeric when it is
input in the void entry of EMDV.
NO AGENCY AGREEMENT EXISTACCESS
DENIED
The logic for EMD display will be the same as E-
Ticket display. If the agency is allowed to display
an E-Ticket then they will also be allowed to
display an EMD.
EMD NOT PREVIOUSLY RETRIEVEDREDISPLAY
EMD AND TRY AGAIN
This message is given when a selection for one of
the options on the EMD Summary display is
requested and the display has been ignored and
is no longer active.
EMD CANNOT BE VOIDEDDOCUMENTNUMBER NOT FOUND
The EMD number cannot be found on theDDL/Tins for the location issuing the void entry.
EMD CANNOT BE VOIDEDEMD NUMBER
PREVIOUSLY VOIDED
The EMD number has already been voided and is
showing as void on the DDL/Tins.
INVALID FORMAT FOR THE EMDH ENTRY Only numeric data allowed following the input of
EMDH.
NO DATA AVAILABLE TO DISPLAY The input of EMDL/F is only allowed after the
input of EMDL and a list of items have been
displayed.
INVALID DATA IN THE EMDL ENTRY Other data was included with the input of EMDL.
INVALID SELECTION CODEUSE X OR V Incorrect data input at the tab stop for the
selection of a function from the EMDD response.INVALID SELECTION CODEUSE F Incorrect data input at the tab stop for the
selection of EMD REFUND from the EMD
SUMMARY DISPLAY screen.
ERB-INVALID EMD COMMISSION FORMAT Invalid data input for the commission, such as
incorrect decimal places.
ERB-NO DOCUMENT NUMBERS TO DISPLAY Input of the entry to display the agencys
allocation of EMD numbers and there were no
EMD numbers found for the requesting location.
SSR SELECTION NOT ALLOWED WITH
SSR Selection not combinable with other
"selection" (RFIC, Vendor, Segment or
Name/Passenger) modifiers
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INVALID SSR SELECTED
SSR number entered does not exist in the PNR or
was entered as a non-numeric character or the
SSR number was omitted from the input. SSR
number must be an ASVC
INVALID EMD EXCHANGE DATA
TPF will display an error message if data
following the EX is not an E (for now) and if theEMD number is not numeric and the number is
anything other than 13 numbers.
EMD EXCHANGE REQUIRES A SERVICE
SELECTION OPTION
TPF will display the error message if a service
selection option is not included in the EMDI
entry for an even exchange.
INVALID MODIFIER FOR AN EMD EXCHANGE - xx
New TPF Error Message (the XX at the end of the
error message will append the modifier that is
not allowed in the EMDI entry for an EMD
exchange / allowing 2 characters for the modifier
for future expansion)
ERB-NO INTERLINE AGREEMENT
For this first release of EMD exchange, ESB willreturn the following error message for this
condition if the validating carrier number for the
original EMD number is not the same as the
carrier for the new service to be issued
ERB-EXCHANGE REQUIRES SAME EMD
DOCUMENT TYPE (EMD-S OR EMD-A)
In this first release for an EMD exchange, the
EMD document type (EMD-S or EMD-A) must be
the same for both the original EMD number and
the new EMD number that is to be issued for the
new/changed service
ERB-EXCHANGE NOT ALLOWED FOR MULTIPLECOUPONS
In the first release of EMD Exchange, the even
exchange will only be allowed if the EMDnumber being exchanged has only 1 coupon
ERB-UNABLE TO EXCHANGE - AMOUNTS MUST
BE THE SAME
The amount of the old EMD must be the same as
the amount of the new EMD.
ERB-UNABLE TO EXCHANGE - CURRENCY CODES
MUST BE THE SAME
The current code of the old EMD must be the
same as the currency code of the new EMD
ERB-EMD CANNOT BE EXCHANGED - COUPON
STATUS NOT ELIGIBLE
Coupon status in the airline database for the
original EMD is not valid to be exchanged
ERB-EMD CANNOT BE EXCHANGED - EXCHANGE
NOT ALLOWED BY CARRIER
The validating carrier of the EMD does not
support exchange of EMD
EMAIL ADDRESS REQUIRED TO USE THE PEMODIFIER
The PE-R modifier was included in the EMDI
entry but there was no email address found inthe PNR
ERB-ORIGINAL EMAIL ADDRESS NOT FOUND FOR
THE PE MODIFIER
PE is input as the print modifier but the original
email address is not found in the EMD history
ATPCO Codes
Reason for Issuance Codes (RFIC)
The following RFICs are applicable:
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EMD-S Quick Guide v1.5
November 2012 Page 18
A Air Transportation
B Surface Transportation/Non-air Services
C Baggage
D Financial Impact (used for EMD-S change fees)
E Airport Services
F Merchandise
G In-flight Services
RFICs are defined by IATA resolution, and Reason for Issuance Sub-codes (RFISC) are maintained by
ATPco.
Further Information
Ask Travelport
PA 1183 (Version 03) Electronic Miscellaneous Document for Galileo.
PA 1237 (Version 04) MIR for Electronic Miscellaneous Documents (EMD)
PA 1572 (Version 3) Manual SVC for EMD/Automatic Transmission of EMD-S number to the
airline.
How do I issue an Electronic Miscellaneous Document (EMD)?answer 38623
How do I void an Electronic Miscellaneous Document (EMD)?answer 38635
How do I view the agency allocation of Electronic Miscellaneous Document (EMD) numbers?
answer 38625
http://travelport-english.custhelp.com/app/answers/detail/a_id/39256/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39133/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/38623/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/38623/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39133/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39256/kw/emd