PRODUCT DESCRIPTION GUIDE

EMC HYBRID CLOUD WITH VMWARE FOR SAP Solution Description Guide

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TABLE OF CONTENTS

EXECUTIVE SUMMARY ...................................... 3

PURPOSE .......................................................... 3

AUDIENCE ........................................................ 3

SOLUTION BUILDING BLOCKS.......................... 4

Software Defined .................................................. 4

Foundation ........................................................... 4

Extensions ........................................................... 4

Deployment Paths ................................................. 4

SETTING THE FOUNDATION ............................. 5

Administration ...................................................... 5

Multitenancy, resource scaling, and chargeback ........ 5

Security ............................................................... 5

Self-service provisioning ........................................ 5

Migration ............................................................. 5

Health monitoring and root cause analysis ............... 5

EXTENTIONS .................................................... 6

Automation and Operations .................................... 6

Enhanced Security and Compliance ......................... 6

High Availability .................................................... 7

Disaster Recovery ................................................. 7

Data Protection ..................................................... 7

GETTING STARTED ........................................... 8

Setting Transformation Goals and Priorities .............. 8

Evaluate Candidate Workloads and Cloud Placements 8

Planning and Accelerating Deployment .................... 8

APPENDIX ........................................................ 9

Technology Components ........................................ 9

Technology Descriptions ...................................... 10

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EXECUTIVE SUMMARY Increasingly customers are transforming SAP to lower operational cost to “keep the

lights on” and to enable faster innovation with accelerated time to market with mobile

“consumer grade” apps, real-time analytics and reporting, and to enhance the

customers experience real-time.

As a result, Enterprise IT is under tremendous pressure from developers, end users,

line-of-business owners – to eliminate complexity and increase agility by quickly

delivering the right infrastructure IT services and applications to support the business,

no matter what their projects require.

Over 70% of our surveyed customer’s CIOs demanded, IT needs to build and operate

a well-run hybrid cloud in order to balance these needs, since private cloud by itself

does not provide the flexibility and cost efficiency needed and public cloud introduces

challenges on security and in many cases compliance.

Rethinking ITaaS for SAP

ITaaS provides IT leaders the flexibility to manage costs, enhance service delivery,

and meet the evolving expectations of a tech-savvy, mobile workforce depending on

SAP Business Suite and SAP HANA. Specifically in;

Responding faster to drive new revenue by enabling faster time to market for

“consumer grade” applications, real-time analytics and reporting and

enhancing customer experience real-time.

Refocusing towards business value with ensured optimal performance for

SAP, an expanded IT self-service portfolio, and financial transparency.

Transforming “Shadow IT” into a business asset by monitoring and managing

hybrid SAP workloads, maintaining enterprise security and control, and

reduce risk/complexity for SAP projects and data.

Also, CIOs will increasingly become brokers of a portfolio of SAP applications and IT

services across a hybrid cloud with SAP workloads potentially running:

On-premises in a private cloud

Off – premises in a virtual private cloud (VPC) as managed IT with SAP

system integrator or service provider and/or,

Off-premises in a public cloud such as VMware vCHS and Amazon Web

Services

PURPOSE This Solution Description Guide serves as the introduction to EMC Hybrid Cloud with

VMware for SAP. The solution, based on a series of bundles which are described in this

guide, is a direct application of the EHC with VMware solution for an SAP environment.

AUDIENCE This document is intended for SAP Applications and Infrastructure IT management and

solution architects who are considering adopting a private cloud or a hybrid cloud

model for their SAP data center infrastructure and business processes.

"Let's be clear on HANA.

HANA not only represents the intellectual

renewal of SAP, it is now the platform for

every single thing the SAP company will do

going forward.”

Bill McDermott, CEO, SAP

Sapphire Conference Keynote, May 2013 *

* Source: CRN News

EMC IT Transformation

"EMC IT Propel Operational Achievements:

“Maintenance spending has dropped from

80 to 58 percent, enabling an increase in

innovation spending from 20 to 42 percent.

Next Up: Delivering IT-as-a-Service

ESG Study March 2013

Figure 1

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SOLUTION BUILDING BLOCKS The solution is based on EMC’s Hybrid Cloud with VMware solution comprising of a

combination of software add-ons, automation workflows and other pertinent

configurations, but is optimized and enhanced with SAP-specific extensions to take full

advantage of a hybrid cloud environment.

Software Defined

VMware vCloud Suite together with EMC ViPR combines server, network and storage

into a complete set of cloud infrastructure capabilities to provide virtualization,

software-defined data center services, policy-based provisioning, disaster recovery,

application management, and operations management. Key attributes include:

Open Architecture (x86 Intel Based)

SAP Supported DBs / OS’s

Off-premises Cloud Extensibility

Foundation

The foundation is prerequisite component upon which all extensions are based.

Running in a single site, it delivers basic cloud-ready functions for SAP including:

Self-service and automation

Monitoring

Metering and chargeback

With the Foundation in place, you can seamlessly integrate the bundled extensions

below to expand automation, operations and protection for SAP systems and data.

Extensions

Extensions provide incremental solution bundles for automating and managing SAP

landscapes and enhanced service levels for business continuity assurance.

Operating and Managing SAP Landscapes

Enhanced SAP Security & compliance

High Availability and Data Protection

Deployment Paths

Every SAP customer is different. Each customer depending on their existing budgets,

IT skill sets and pre-existing hardware and software investments will have different

requirements impacting how to move to fully cloud-enabled infrastructure. Customers

also are in different states in their journey to the cloud and need to adopt to a newly

created cloud strategy or expand their existing cloud strategy.

EHC for SAP is deployable, either on-premises or off-premises, working with EMC/ SAP

system integrators and service providers.

Paths to deployment include:

Converged Infrastructure – lower risk through preconfigured and optimized

server, storage and network to provide a “ready to go” datacenter in a box

Build Your Own (BYO) – cost efficient, flexible

VSPEX – blueprint-like solution to build based on EMC’s tested and confirmed

recipe with the right building blocks

Figure 2. Building Blocks

Figure 3. Paths to Deployment

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SETTING THE FOUNDATION EMC Hybrid Cloud with VMware for SAP foundation bundle empowers an IT

organization by automating and orchestrating otherwise manual processes in terms of

administration, multitenancy, security, self-service provisioning, migration,

monitoring, and chargeback.

Administration

EMC Hybrid Cloud for SAP offers users a range of cloud operations, including:

A catalog of SAP applications

A catalog of storage and data protection services

Streamlined deployment of SAP applications

On-demand virtual machine-level backup, restore, and billing operations

VMware vCloud Automation Center (vCAC) is the core cloud administration component

of EHC for SAP providing a secure portal where authorized administrators, developers,

or business users can request new IT services.

Multitenancy, resource scaling, and chargeback

With IT servicing various business units and functions requiring IT resources for SAP,

a multitenant model isolates the business data and resources consumed by an

organizational entity. This enables cloud administrators to gain control of service

performance, cost, and vendors important to managing IT as a business.

Through vCAC, uses this model to structure its computing, storage, and network

resources resource pooling, service measurement, and chargeback.

Security

Current physical network and security solutions are rigid, complex, and expensive.

Provisioning is slow and workload placement/ mobility is limited by physical topology.

VMware NSX reproduces the entire network model in software, enabling a library of

logical networking elements and services, such as logical switches, routers, firewalls,

VPN, and workload security.

Self-service provisioning

With VMware vCAC, a user can provide even very complex SAP systems with just a

one request click to be ready for logon in minutes.

Enabled with SAP unattended installation mode used side-by-side with VMware vCAD,

is a fully customizable, fully automated installation right from storage provisioning,

virtual machine creation, SAP system installation, to a logon-ready SAP system.

Migration

EMC Hybrid Cloud allows you to import a non-EMC Hybrid Cloud SAP virtual machine

from another environment, and “standardize” it to become an EMC Hybrid Cloud

compatible virtual machine.

Health monitoring and root cause analysis

EMC Hybrid Cloud uses VMware vCenter Operations Manager (vC Ops) and EMC ViPR

SRM to monitor the whole platform granularly, from application through the

hypervisor, all the way to the storage array, even to the spindle. vCOPS provides all

performance related information and data from an SAP-specific context to provide the

right aspect.

Figure 4. Technology Components

Figure 6. IT Business Management

Figure 5. Self Service Portal

Figure 7. IT Operations

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vCOps’ customizable dashboard reveals at a glance which virtual machines need

attention, and allows administrators to countercheck SAP-level key performance

indicators (KPIs), such as those found in Memory management (ST02) or Workload

Monitor (ST03N), without having to log into the SAP system.

EXTENTIONS Automation and Operations

For customers who have adopted SAP Landscape Virtualization Manager (LVM) as

part of their IT strategy for SAP, this bundle is well suited for automated operations

with SAP LVM as part of EHC for SAP.

SAP LVM software helps companies cut costs and improve agility by automating

common SAP system administration tasks as depicted in the diagram above.

Providing a central point of control and extensive automation, SAP LVM gives

administrators a single-console view of the status and performance of their entire SAP

application landscape and underlying infrastructure.

Key Components*

SAP LVM

EMC ESI adaptor

EMC VNX or VAX

Enhanced Security and Compliance

Ensuring high levels of access control and security for change and audit control is key

for customers. This bundle addresses the challenges of centralizing and consolidating

governance, risk, and controls information from SAP and non-SAP applications into a

single repository to support ongoing compliance activities.

Key Components

SAP GRC for SAP Systems

RSA Archer for non-SAP Systems

Integration for Unified GRC

Future Availability *

Figure 8.

Figure 9.

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High Availability

Disaster avoidance is a key consideration in today's modern business continuity

strategies for SAP cloud infrastructures stretched across distances. EMC's bundle for

mission-critical SAP high availability helps eliminate single points of failure (SPOF)

including single datacenter outage by extending high availability across metro

distances and provides application mobility enabling non-disruptive movement of

running SAP workloads seamlessly across servers or datacenters.

Key Components*

EMC VPLEX Metro

VMware vMotion

VMware DRS

VMware HA

SAP application aware component (example Symantec HA)

Disaster Recovery

It will only take one extended downtime to cause irrevocable loss for many

businesses.

The DR bundle automates processes, policies, and procedures related to preparing for

recovery or continuation of SAP systems and data availability that are vital to an

organization after a natural or human-induced disaster. Additionally it protects from

functional errors through back-in-time capability and full SAP landscape protection

with consistency groups.

Key Components*

EMC RecoverPoint

VMware SRM

Data Protection

With the exponential growth of SAP system landscapes and data in a private cloud,

backup and recovery traditional solutions challenge IT administrators.

The Data Protection bundle provides next-generation backup and recovery protection

for SAP with high-speed deduplication and offsite replication for all backups.

Key Components*

EMC Data Protection Advisor

EMC DD Boost

EMC Data Domain

Future Availability *

Future Availability *

Future Availability *

Figure 10.

Figure 11.

Figure 12.

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GETTING STARTED So, Hybrid Cloud is here with SAP customers looking to transform SAP infrastructure

shifting their focus to deploying a hybrid cloud to replace some portions of their

traditional IT environment.

As mentioned earlier, every SAP customer is different. Each customer depending on

their existing budgets, IT skill sets and pre-existing hardware and software

investments will have different requirements impacting how to move to fully cloud-

enabled infrastructure.

EMC Consulting offers services to help with your transformation IT for SAP and guides

you through the entire journey to the cloud, no matter where you currently are.

Setting Transformation Goals and Priorities

EMC IT Transformation Workshop: captures current and desired transformation goals

and set priorities for infrastructure, applications and operating models.

Evaluate Candidate Workloads and Cloud Placements

EMC Cloud Advisory Service: examines candidate application workloads for cloud

including suitability evaluation and placement recommendation.

Planning and Accelerating Deployment

EMC Planning & Deployment Services: accelerate transformation for infrastructure and

operating models.

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APPENDIX Technology Components

This EMC Hybrid Cloud for SAP solution introduces the following key technology

components that are integrated as shown in Figure 5

VMware vCloud Automation Center (vCAC)

VMware vCloud Application Director (vCAD)

VMware vCenter Operations Manager (vC Ops) with SAP adapter

VMware vCenter Orchestrator (vCO)

VMware NSX

VMware IT Business Management Suite

EMC VNX storage

EMC Symmetrix VMAX storage

EMC ViPR SRM

EMC ViPR Software-defined Storage

EMC PowerPath/VE

RSA Archer

SAP GRC

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Technology Descriptions

VMware vCloud Suite

VMware vCloud Suite combines multiple components into a single product to cover the

complete set of cloud infrastructure capabilities. When used together, the vCloud

Suite components provide virtualization, software-defined data center services, policy-

based provisioning, disaster recovery, application management, and operations

management. The following VMware vCloud Suite Enterprise components are used in

the EMC Hybrid Cloud for SAP solution:

VMware vCloud Automation Center (vCAC)

vCAC provides a secure portal where authorized administrators, developers, or

business users can request new IT services. Also, the authorized administrators can

manage specific cloud and IT resources that enable IT organizations to deliver

services that can be configured to their lines of business in a self-service catalog.

VMware vSphere and VMware vCenter Server

VMware vSphere is a virtualization platform for building cloud infrastructures. vSphere

enables you to run SAP business-critical applications confidently to meet the most

demanding service level agreements (SLAs) at the lowest total cost of ownership

(TCO).

VMware vCloud Application Director (vCAD)

vCAD automates application provisioning in the cloud including deploying, configuring,

and updating the application's components and dependent middleware platform

services on infrastructure clouds. vCAD simplifies complex deployments of custom and

packaged applications on infrastructure clouds that are based on vCloud Director

(vCD) and vSphere.

VMware vCenter Operations Manager (vC Ops) with SAP adapter

vCOps automates operations management using predictive analytics and an

integrated approach to performance, capacity, and configuration management. It

enables IT organizations to get greater visibility and actionable intelligence to

proactively ensure service levels, optimum resource usage, and configuration

compliance in dynamic virtual and cloud environments.

The SAP adapter* is an embedded adapter that uses SAP BAPI calls to collect metrics

from an SAP server. vC Ops provides a comprehensive monitoring solution for SAP in

a virtualized environment.

*Note: The SAP adapter delivered with this solution is a 3rd party software available

to customers through EMC Select.

VMware vCenter Orchestrator (vCO)

VMware vCenter Orchestrator is a drag-and-drop workflow software that helps

automate IT service delivery and integrates VMware vCloud Suite with the rest of the

IT environment. The software, included at no extra charge with VMware vCenter,

enables administrators to develop complex automation tasks within the workflow

designer.

VMware NSX

VMware NSX is the leading network virtualization platform that delivers the

operational model of a virtual machine for the network. Similar to virtual machines for

compute, virtual networks are programmatically provisioned and managed

independent of underlying hardware. NSX reproduces the entire network model in

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software, enabling any network topology—from simple to complex multi tier

networks—to be created and provisioned in seconds.

VMware vCenter Log Insight

VMware vCenter Log Insight delivers automated log management through log

aggregation, analytics, and search. With an integrated cloud operations management

approach, it provides the operational intelligence and enterprise-wide visibility needed

to proactively enable service levels and operational efficiency in dynamic hybrid-cloud

environments.

VMware IT Business Management Suite

VMware IT Business Management (ITBM) Suite provides transparency and control over

the cost and quality of IT services. By providing a business context to the services

that IT offers, ITBM helps IT organizations shift from a technology orientation to a

service-broker orientation, delivering a portfolio of IT services that align with the

needs of business stakeholders.

EMC VNX and EMC Symmetrix VMAX

EMC VNX and EMC Symmetrix VMAX are powerful, trusted, and smart storage array

platforms that provide the highest level of performance, availability, and intelligence

in the enterprise private cloud. EMC storage systems offer a broad array of

functionality and tools that simplify storage management and reduce costs in any type

of cloud.

Enterprise customers can use the advanced storage tiering features and efficiencies of

VNX and VMAX to deliver multiple storage service levels to their various organizations,

accelerating, and simplifying their as-a-service offerings in the private cloud

environment.

EMC ViPR Software-defined Storage

EMC ViPR is a software-defined platform that abstracts, pools, and automates a data

center's underlying physical storage infrastructure. It provides a single control plane

for heterogeneous storage systems to data center administrators.

ViPR is more than storage virtualization; it is true software-defined storage. Basic

storage services such as file, block, and object storage and storage characteristics

such as replication, compression, and high availability are defined in software and

delivered as services. Storage administrators define various virtual storage pools that

reflect different service levels.

EMC ViPR Storage Resource Management (SRM)

ViPR SRM is monitoring and reporting software that increases visibility and control

through multivendor capacity, performance, and configuration analysis for traditional

and software-defined storage environments.

ViPR SRM provides detailed relationship and topology views from virtual or physical

hosts down through the storage infrastructure.

EMC PowerPath/VE

EMC PowerPath/VE for VMware vSphere is a multipathing extensions module for

vSphere providing software that combines with SAN storage to intelligently manage

Fibre Channel, iSCSI, and Fibre Channel over Ethernet I/O paths. PowerPath/VE

dynamically load-balances I/O requests and automatically detects, and recovers from

path failures.

EMC2, EMC, the EMC logos are registered trademarks or trademarks of EMC Corporation in the United States and other countries. VMware

is a registered trademark or trademark of VMware, Inc., in the United States and other jurisdictions. © Copyright 2014 EMC Corporation.

All rights reserved. Published in the USA. 08/14 Solution Overview H13422.

EMC believes the information in this document is accurate as of its publication date. The information is subject to change without notice.