Embedded Government: The Public Sector in 2011- 04 ron raffensperger
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Transcript of Embedded Government: The Public Sector in 2011- 04 ron raffensperger
www.huawei.com
HUAWEI TECHNOLOGIES CO., LTD.
Improving Society and B i ith Cl d b dBusiness with Cloud-based Mobile Services
www.huawei.com
Ron RaffenspergerDi t Cl d C ti M k tiDirector, Cloud Computing Marketing17 February, 2011
HUAWEI TECHNOLOGIES CO., LTD.
Contents1 eServices Background
2 Cloud Computing for Mobile Cloud Computing for Mobile NetworksNetworks
3 Practical eServicesPractical eServices
4 SummarySummary
eServices – What and WhyeServices What and Why
Definition: “…deeds, efforts or performances whose delivery is mediated by information technology.1”Advantages
Accessing a greater customer base
B d i k t hBroadening market reach
Lowering of entry barrier to new markets and cost of acquiring new
customers
Alternative communication channel to customers
Increasing services to customers
E h i i d iEnhancing perceived company image
Gaining competitive advantages
Potential for increasing customer knowledge
HUAWEI TECHNOLOGIES CO., LTD. Page 4
1 Rowley, J. (2006) An analysis of the e-service literature: towards a research agenda. Internet Research, 16 (3), 339-35
eServices – What and WhyeServices What and Why
Definition: “…deeds, efforts or performances whose delivery is mediated by information technology.1”
Do Stuff using IT, rather than in person
AdvantagesAccessing a greater customer base
B d i k t h Give better serviceBroadening market reach
Lowering of entry barrier to new markets and cost of acquiring new
customers
Give better serviceLower costs
Reach more customers
Alternative communication channel to customers
Increasing services to customers
E h i i d iEnhancing perceived company image
Gaining competitive advantages
Potential for increasing customer knowledge
HUAWEI TECHNOLOGIES CO., LTD. Page 5
1 Rowley, J. (2006) An analysis of the e-service literature: towards a research agenda. Internet Research, 16 (3), 339-35
Pressures on GovernmentsPressures on Governments
Infant Mortality
33X
Infant Mortality
Developed Developing
Not enough Doctors Delivering Healthcare
Economy Transition Budget Pressures
HUAWEI TECHNOLOGIES CO., LTD. Page 6
Economy Transition Budget Pressures
Pressures on GovernmentsPressures on Governments
Infant Mortality
33X
Infant Mortality
Developed DevelopingIT-enabled services can helpNot enough Doctors Delivering Healthcare•eHealth
•eGov•eLearningg
Economy Transition Budget Pressures
HUAWEI TECHNOLOGIES CO., LTD. Page 7
Economy Transition Budget Pressures
eServices LeadershipeServices Leadership
OperatorsCSR Initiatives
GSMAmHealth
L imLearning
ITUe Strategiese-Strategies
World Bank
HUAWEI TECHNOLOGIES CO., LTD. Page 8
Early “wins”Early wins
“social media is fast becoming a tool for connecting healthcare consumers and providers…drive down healthcare‐related costs while improving the quality of care” ‐ Healthcare in the era of Twitter
A di t M bil H lth N th 4 200 h lthAccording to Mobile Health News, more than 4,200 healthcare apps are on the Apple platform and Android users have access to about 500. By 2015, more than 500,000 people are expected to be using healthcare smartphone applicationssmartphone applications.
Bharti Airtel and the Indian Farmers Fertiliser Cooperative (IFFCO)Bharti Airtel and the Indian Farmers Fertiliser Cooperative (IFFCO). Farmers who purchase a Bharti Airtel “Green SIM” have access to value added services which include daily agri voice messages and an agri helpline
HUAWEI TECHNOLOGIES CO., LTD. Page 9
helpline
ContentseServices BackgroundeServices Background1
2 Cloud Computing for Mobile Networks
3 Practical eServicesPractical eServices
4 SummarySummary
HUAWEI TECHNOLOGIES CO., LTD. Page 10
Clearly viewing Cloud ComputingClearly viewing Cloud ComputingCloud Computing …… New IT Model ElectricityCloud Computing is a model for enabling
convenient, on-demand network access
to a shared pool of configurable
Generators
to a shared pool of configurable
computing resources. From the purchase of power generators
To the purchase of power supply services
Resources are Virtualized and Capacityis available “On Demand” to meet the Information Technologyneeds of end users fluctuating or
diminishing IT requirements. Software
gy
EfficiencyFl ibilit
Servers Storage
From the purchase of software and hardware
To the purchase of IT as a Service
HUAWEI TECHNOLOGIES CO., LTD. Page 11
Flexibility as a Service
Value of Cloud Computing for operatorsValue of Cloud Computing for operatorsSaaSApplication
PaaSPlatform
Application Services
Service Web
CRM
Complete
IaaS Automated Provisioning & Security Services
Platform Services
Delivery Platform
Framework SOA
CompleteEnd-to-EndSolution• QoSEnterprise
Data Centre Services
Virtualized Storage
Virtualized Servers
Provisioning & Management
Virtualized Network
Security Services QoS• SLA• Mgmt• Billing
Network Managed Service
Network Provisioning
Network Management
Access/ Campus Devices
g
BandwidthData Services VPN Access Etc.
HUAWEI TECHNOLOGIES CO., LTD. Page 12
Integration adds valueIntegration adds value
Telecom charging Telecom Service 1
Telecom Service ng g
platform Service 1 … Service n
Telecom service subscription, policy and user data base
Cloud Platform
user data base
Telecom serviceTelecom service provisioning
Network bearer(Access + Backbone)
Vertical Integration:Telecom services migrated to Cloud platformHorizontal Integration:Integration with Telecom
HUAWEI TECHNOLOGIES CO., LTD. Page 13
Horizontal Integration:Integration with Telecom components
Clouds and Mobile NetworksClouds and Mobile NetworksCloud
Time‐basedTerminal‐based
Fair Usage Policy URL‐based
UPCC
Billi Sh k P ti
Converged Policy and Charging Control
EPC
Billing Shock Preventing Service‐based
2G/2.5G/3G/3.5G/LTE
3G/HSPA 4G/LTE BB/DSL2G CDMA WiFi/WiMAX
HUAWEI TECHNOLOGIES CO., LTD. Page 14
Operators adopting Cloud ComputingOperators adopting Cloud Computing
AT&TPrivate Cloud Computing and Storage (IaaS)
Medical (PaaS)Medical (PaaS)
VerizonPrivate Cloud Computing and Storage
Medical (PaaS and SaaS)
FT/OrangePrivate Cloud Computing and Storage
SingTelPrivate Cloud Computing and Storage (IaaS)Private Cloud Computing and Storage (IaaS)
Various SaaS
HUAWEI TECHNOLOGIES CO., LTD. Page 15
ContentseServices BackgroundeServices Background1
2 Cloud Computing for Mobile Cloud Computing for Mobile NetworksNetworks
Practical eServices3
4 SummarySummary
HUAWEI TECHNOLOGIES CO., LTD. Page 16
eServices ConsiderationseServices Considerations
Separation of eServicesLogical separation with designed-in assured security
Distribution of responsibilitiesControl of content separated from control of platforms
Eff iEffective managementComplete role-based management
Web based for easy accessWeb-based for easy access
Bandwidth deliveryAbility to ensure quality of experienceAbility to ensure quality of experience
Device supportAdaptive support based on device characteristics
HUAWEI TECHNOLOGIES CO., LTD. Page 17
Adaptive support based on device characteristics
eServices Cloud PlatformeServices Cloud Platform...
Emergencycommand
Digital citymanagement
NVS OA Digital medical care
Environmentmonitoring
Intelligenttransportation
Government Service Bus DatabaseUnified Communication
Cloud Storage
Cloud Computing
CT Capability
LAN Switch
IP Backbone
Wirelessgateway
IAD
LAN Switch
SoftCo
DSLWiMax / CDMA BTS
HUAWEI TECHNOLOGIES CO., LTD. Page 18
Mobilephone
PCVideo Terminal
Telephone LaptopMulti‐media Client
ContentseServices BackgroundeServices Background1
2 Cloud Computing for Mobile Cloud Computing for Mobile NetworksNetworks
3 Practical eServicesPractical eServices
Summary4
HUAWEI TECHNOLOGIES CO., LTD. Page 19
SummarySummary
eServices offer operators new opportunities to expand businessCloud Computing, integrated with the telecom network provides operators a competitive advantageThe Cloud solution must be designed to provide separation, control, management and security
HUAWEI TECHNOLOGIES CO., LTD. Page 20
Example: Huawei and eGovernmentRussia
Mexico
Ukraine
S danMauritaniaChina
Senegal
Sudan
UgandaCape Verde
Mauritania
Laos
KenyaNigeria
SenegalVanuatu
VenezuelaGhana
South Africa
AngolaMadagascar
Huawei has built more than 20 national level e-Government projects. Some of them are Huawei’sdemonstration sites that can be visited for experience exchange, such as China e-Government
HUAWEI TECHNOLOGIES CO., LTD. Page 21
external backbone, Nigeria e-Government , Uganda e-Government.
Thank youwww.huawei.com
www.huawei.com
HUAWEI TECHNOLOGIES CO., LTD.