Embane t - Pearsonqualified students is one of the core strengths of Embanet. Over the last 15+...
Transcript of Embane t - Pearsonqualified students is one of the core strengths of Embanet. Over the last 15+...
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We help academic institutions finance, launch & operate successful online programs.
Embanet™
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Learning Transformed. Minds Engaged.We are innovators in the field of online education, proudly offering nearly
two decades of experience partnering with top-tier, not-for-profit academic
institutions to deliver fully realized online learning solutions, student acquisition
and support services. Together with our Academic Partners we are transforming
the way students seek and acquire knowledge, engaging a new audience of
learners through industry-defining online education.
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ew technologies, unique
delivery methods and creative
teaching techniques have
pioneered tremendous innovation in the
ways people seek and acquire knowledge. As
a result of the growing demand for learning
opportunities that blend the quality,
prestige and reliability of traditional higher
education with the conveniences provided
by modern technology, Embanet has become
the premier provider of online learning
services and technological solutions for
higher education.
We are acutely aware of the dynamics that
drive academia and utilize our experience
and expertise to assess, finance, recruit,
develop and support online learning
solutions for our Academic Partners.
Embanet works with top-tier colleges and
universities seeking to launch new degree
programs online or extend the reach of
existing online programs. We provide a
comprehensive set of enabling services and
best practices to ensure our partners are
successful in meeting their online goals.
Our Services+ Market Research and Program/Institution
Readiness Assessment
+ Program Funding
+ Marketing to Prospective Students
+ Student Recruitment
+ Curriculum Model Design
+ Course Design and Development
+ Faculty Support and Training
+ Management of the Online Learning Environment
+ Student Retention
+ Plan for Increasing Competitiveness
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What we do.To build sustainable, lasting partnerships
with our nation’s top educational institutions
we’ve made the needs of our Academic
Partners, and their students and faculty, a
priority in all facets of our business. We
are engaged, and actively safeguard the
reputation of our partners while ensuring
that all academic, support and business
processes blend together seamlessly.
Embanet acts as a true partner by sharing
the risk and reward with our Academic
Partners. We have a vested interest in the
success of your programs, as we provide
the upfront funding associated with our
services. When appropriate, we are willing
to make additional capital investment to
support your school in areas such as faculty
expansion or administrative support. We
earn our investment back over time through
a revenue sharing arrangement. Embanet’s
Academic Partners can create new revenue
streams and serve more students with
minimal financial risk. We understand
that we won’t be successful until you are
successful.
Our goal is to become a transparent
extension of our Academic Partners. To
achieve this synergy, a cross-functional
team is headed by a dedicated Managing
Director who supervises the relationship,
works directly with your faculty and staff to
manage marketing, recruit qualified students,
collaborate with faculty on instructional
design, and ensure high retention rates. It’s a
relationship designed to build strong, lasting
partnerships that enable you, our Academic
Partner, to expand your educational reach
through effective, profitable, and fully
realized online learning solutions.
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Our Partnership
“Our partnership with Embanet allows us to work together to address the challenges facing an academic institution while providing the resources and expertise needed to ensure the success of our online program.”Murat TarimcilarVice DeanProfessor of Decision SciencesThe George Washington University
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“The cross functional team at Embanet gives us the expertise we need in marketing, recruitment, retention and course development, allowing us to focus our time on ensuring the courses and content are of the highest quality.”Nancy E. Moss CNM, FNP, PhDInterim Associate Dean - Graduate ProgramsProfessor/Director, Nurse-Midwifery & Women’s Health Nurse Practitioner ProgramsUniversity of Cincinnati
Support for our Academic Partners comes in two tiers – a direct and an indirect tier. The individuals filling the five roles in the inner circle work directly with your institution, supported by the Embanet employees in the six functional areas that
are represented in the outer ring.
The dedicated cross-functional team is accountable to your program’s interests exclusively. They operate on our extensive infrastructure of tools, systems,
processes and best practices, supported by functional experts and shared services teams that would take many years and millions of dollars to replicate.
The Embanet Circle of Support
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Faculty & Students
Managing Director
Marketing Manager
Instructional Designer
Enrollment Advisors
Student Advisors
Finance
Technology Marketing Services
Instructional Services
Recruitment Services
Student Support Services
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Success #1 Exemplary academic outcomes in the online environment
Exemplary academic performance is, rightfully, an academic institution’s
top priority. Our proven program development process accurately
transforms academic programs into a dynamic online format while
enhancing the quality of the education. You should expect your distance
program to be just as rigorous and even more engaging than it is on
campus.
Success #2 Strong enrollment of quality students
We recruit responsibly. Our goal is not to attract more students,
but to attract more of the right students, in order to meet mutually-
agreed-upon enrollment goals. We achieve these goals as quickly as you
desire, helping your institution get the maximum return on its financial
investment. In nearly all cases, we have generated dramatic increases
in the percentage of qualified students who apply, far surpassing the
expectations many partners have had for online learning. And with
Embanet, recruitment is never high pressure. It is advisory, professional,
and mindful of your institution’s reputation.
Success #3 Extraordinary retention and graduation rates
In addition to recruiting more capable students, we provide direct
student support, helping students resolve issues that often interfere
with their success. After enlisting our services, our Academic Partners
experience retention rates that often exceed 90%, invariably surpassing
their on-campus counterparts.
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The 6 Definitions of Success
Based on our many years of predictable and repeated performance, our Academic
Partners have come to expect success in six critical areas.
“It’s great to work with a group of people that have a lot of experience and insight in the online industry. At every step we
have an expert from Embanet that can help and work with us in making sure that our online program meets the standards and
level of excellence that we expect at Howard University.”
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Success #4 Productive and rewarding student and faculty experiences
Creating an effective online program requires far more than posting a syllabus and
recorded lectures on the web. The online learning environment must be dynamic,
vibrant, and interactive. Drawing on decades of experience in this arena, we help
faculty create learning activities that engage their students in whole new ways.
Success #5 Preserved or enhanced reputation in the market
Together with our Academic Partners, Embanet designs sophisticated marketing
plans and strategies that preserve the integrity of, and even enhance, our partners’
reputations in the marketplace. While actively marketing programs, Embanet remains
completely invisible to the marketplace and the students. Our seasoned team stays
abreast of ever-evolving marketing techniques to generate optimum exposure and
awareness for your institution and programs.
Success #6 Strong net financial performance with minimal financial risk
Embanet works closely with you to develop a strong financial model. We can
also shoulder most of the upfront costs of launching new programs, substantially
reducing your institution’s financial risk while enabling entrance into the marketplace
sooner and in a more complete fashion. Today’s online markets are competitive and
complex. Embanet understands how to be successful in this challenging environment.
Kim R. WellsDirector, Executive Education Programs
Howard University School of Business
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he online learning marketplace
has become increasingly
competitive. Forecasts
predict competition will
continue to grow as more
academic institutions enter the online
environment. To develop, sustain and
support a financially and pedagogically
successful online program you must
recruit qualified students, create
dynamic content, support students and
faculty and deliver an overall engaging
learning experience.
The Online Program DNASM illustrates the interconnected activities that academic institutions must conduct so they can achieve success. Just as the genes in a DNA chain occur in a certain order, the Online Program DNASM also follows a general, chronological sequence with
each segment representing the comprehensive services of Embanet.
Our Services
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Market Research and Program/Institution Readiness
Will the market sustain this program and is the institution prepared?
Program Funding
Do we have enough resources to launch—at least $500,000 - $2,000,000 per program?
Marketing
What makes this program unique and how do we promote those
differentiators in a way that attracts qualified inquires while
maintaining brand integrity?
Student Recruitment
Can we go from qualified inquires to acceptable applications and
how will we manage a significant increase in inquires?
Curriculum Model Design
Can we design an efficient online curriculum that best leverages faculty
resources, offers flexibility, meets all accreditation requirements, and
ensures an engaging educational experience for students?
Faculty Support and Training
Can we scale quickly and still maintain quality? Will we be effective?
Manage the Online Environment
Can we effectively manage all the details to make each learning experience effective?
Student Retention
How do we keep students engaged? How can we achieve 90%+
retention rates?
Plan for Increasing Competitiveness
Are we disciplined enough and prepared to compete long term?
The DNA of a
Successful Online Program
Course Design and Development
Can we create high quality custom and engaging coursework?
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These are the outcomes academic institutions should expect from their online programs:
+ Exemplary Academic Outcomes
+ Enrollment Quantity and Quality
+ Outstanding Retention
+ Rewarding Faculty and Student Experience
+ Preserved and Enhanced Brand Integrity
+ Strong Financial Performance
©2013 Embanet LLC
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1 > Market Research and Program/Institution Readiness Assessment
You’re a respected top-tier university with
superior academic programs, but are they viable
in the highly competitive online environment?
Embanet has established a national reputation
for using high-level market research to
determine program viability, reduce risk and
deliver predictable results. We examine your
infrastructure to determine if your institution has
the resources and processes in place to serve
larger numbers of students at a distance.
2 > Program Funding
Launching an online program requires significant
resources in order to gain exposure, acquire
students, train faculty, and create and manage
the new online learning environment. Working-
capital investments often reach $500,000 to
$2,000,000 per program launch. Depending
on our level of involvement, Embanet assumes
the responsibility for most to nearly all of your
upfront costs. This allows you to harness our
experience and resources to develop a program
and enter the online marketplace much more
quickly, deeply and profitably than would
otherwise be possible.
3 > Marketing
Effective and engaging marketing stems from
our BrandDNASM process which preserves
your brand integrity while providing maximum
exposure and creating optimum lead flow. Our
Marketing Managers create targeted multimedia
campaigns. The right messaging generates inquires
from more qualified prospective students, leading
to more successful enrollments.
4 > Student Recruitment
The recruitment process involves many elements,
most of which are time and labor intensive.
A targeted and branded marketing campaign
must be created and implemented, professional
recruiters need to be hired and trained, and a
database must be constructed to keep track of
incoming lead information. The cost of all these
recruiting tasks can be prohibitive. Recruiting
qualified students is one of the core strengths
of Embanet. Over the last 15+ years we’ve
developed and refined our approach, establishing
a highly trained team who practice a low pressure
and personal approach to recruitment.
5 > Curriculum Model Design
A well-designed online learning environment
makes the syllabus come alive. It combines
technology and pedagogy to engage faculty and
students in an exciting exchange of ideas. Our
curriculum design experts can help your faculty
develop a program that stimulates, invigorates
and results in outstanding learning experience.
6 > Course Design And Development
Embanet provides custom course development
services to you. Our Instructional Designers work
in a one-to-one relationship with each of your
faculty members in a development cycle that
lasts 4-6 months immediately prior to the course
being offered for the first time. Our collaborative
approach involves three stages, Pre-design,
Design & Development and Course Evaluation,
to ensure the quality and outcomes demanded by
top-tier institutions.
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The Online Program DNASM- In Detail
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7 > Faculty Support and Training
Learning occurs differently online, and because the
pedagogical tools differ, the support and training of
faculty is an important part of launching an online
learning environment. That’s why Embanet spends
considerable time training your faculty throughout
their online experience. From the moment a course
begins development, we engage your faculty in
training sessions that assist them with everything
from curriculum development to the development
of media that supports learning, to the physical
administration of the online classroom and learning
system.
8 > Manage the Online Environment
Together we work hard to establish a highly
engaging and educationally superior online
classroom. Ineffective or non-existent student and
faculty support systems can quickly offset the hard
work everyone puts into building a dynamic learning
environment. The Embanet network of support can
provide for all your online technical needs, including
learning management systems, hosting services and
help desk support. Our partnership begins with the
establishment of comprehensive 24/7 help desk
services. If something goes wrong your students and
faculty have someone to call to get issues resolved.
9 > Student Retention
Student retention is one of the most important
metrics we have to judge our success. For Embanet,
student retention is a priority throughout all of our
services. Retention begins with targeted marketing
materials and recruiting efforts that represent your
program with depth and authenticity. All of your
students receive personalized attention from a
Student Advisor throughout the duration of their
degree program. This personalized attention helps
ensure that students don’t fall behind, that they find
help when they need it and that they re–enroll when
the time comes. Embanet Student Support Services
has proven to be a defining factor when it comes to
retaining at-risk learners.
10 > Plan for Increasing Competitiveness
Our services take considerable pressure off of you,
and as a result you’ll have more time to plan for the
future. In fact, we designate key times at the end
of specified academic cycles to discuss progress,
determine where improvement needs to be made
and define goals for upcoming sessions. Continuous
improvement in our system occurs in each of the
core services as well as in the curricular offerings
themselves. This culture of improvement has
helped our Academic Partners withstand significant
increases in competition, battle demographic trends,
counter economic crises and solve internal issues
as well.
“Our partnership with Embanet has allowed us to be visible in the marketplace and helped us both in
our marketing and recruiting goals in a way that we wouldn’t be able to do on our own.”
William Clements , PhDVice-President and Dean
Norwich University
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o further illustrate our Online
Program DNASM, we have
elaborated on the first of our ten
services, Market Research and
Program/Institution Readiness
Assessment. All of the services in our
Online Program DNASM are handled in
this same methodical, data-driven, and
performance-oriented manner.
Developing a successful partnership begins
with a mutually-sponsored assessment of
the marketplace, your institution’s readiness
to enter it and the financial protections that
will drive institutional budgets.
Predictable performance driven by experience and data.
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Marketplace Viability AssessmentMarketplace viability research provides
both your institution and Embanet with
an understanding of how much demand
exists for a program at a national level.
The assessment is built around four
primary success categories: Audience
Profile, Degree Demand, Competitive
Landscape and Search Volume Analysis,
as noted in the left column of the chart
on the next page. These categories
are further broken down into specific
research deliverables, and then results
are compared to benchmarks of
success to determine the viability of the
program. Overall, more than 35 specific
market drivers are analyzed either
through secondary research, primary
research or in actual live market tests.
Program and Institutional Readiness AssessmentProgram and Institutional Readiness
gauges your institution’s ability to deliver
a successful online learning experience
for students at a distance and to support
a significantly higher volume of students.
This assessment is broken down into
the four most critical readiness areas:
Program Scalability, Program Admissions,
Faculty and Staff Resources and Student
Services, as noted in the second column
of the table on the next page. When
the institutional readiness assessment is
complete, you’ll have at your fingertips
a blueprint of what it will take to
adequately prepare for success. Overall,
more than a dozen facets of your
institution are assessed.
Financial OutlookEmbanet provides a financial outlook for
every program. The outlook includes
Student Enrollments, Incremental
Program Expenses, Net Operating
Income and Revenue Projections. This
information aids decision makers in
budget allocations throughout the first
five years of the program’s existence.
Embanet has launched well over a
hundred online education programs.
Throughout this experience, we have
collected thousands of data points that
help us predict the financial success of
an academic program.
Our academic partners unanimously agree that our methodical, research-based approach at the beginning of the relationship was key to the long-term success of their programs.
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Assessing the market. Measuring readiness.
Program and Institutional
Readiness
Program Scalability
+ Curriculum
+ Prerequisites
+ Advising
+ Academic processes
+ Scalability analysis
Program Admissions
+ Processes
+ Requirements
+ Turnaround time
Faculty and Staff Resources
+ Faculty champions
+ Available faculty
+ Program staff
+ Course development support
+ Resource analysis
Student Services
+ Admissions
+ Registration
+ Financial Aid
+ Payment
+ Library
+ Bookstore
+ LMS/Helpdesk
+ Services analysis
Market Viability
Audience Profile
+ Target occupations
+ Eligible audience size
+ Occupational growth rates
Degree Demand
+ Annual degree production
+ Degree production – 5-year trends
+ Substitutable degrees
Competitive Landscape
+ Online competitors
+ Admissions requirements
+ Degree cost
+ Time to completion
+ Total credit hours
+ Accreditation
+ On-campus requirements
+ Institution and program rankings
Search Volume Analysis
+ Market interest in keywords
related to program/degree derived
from the total number of Google
searches performed over the period
of a month
Financial Outlook
Leads and Conversion Rates
+ Projections based on the market
research from the market
assessment
Student Enrollments
+ Five-year projection by term
+ New students
+ Retention assumptions
Program Expenses
+ Existing costs
+ Incremental costs
+ Timeframes for new resource needs
Net Operating Income
+ Five-year projection
+ Breakeven dates and benchmarks
+ Return on investment
+ Working capital requirements by
academic term
©2013 Embanet LLC
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Frequently Asked Questions
What is the value of working with Embanet rather than doing this on our own?
Embanet is the pioneer in the marketing, recruitment, course development
and retention categories of online learning. We’ve spent nearly two decades
building and perfecting these services and have an impressive infrastructure
and staff. Most institutions do not have the expertise or resources to replicate
the services Embanet provides while still minimizing market and execution risk.
As competition grows more intense, most institutions find that successfully
addressing all the processes in the Online Program DNASM is an overwhelming
task that distracts from the core mission to deliver a quality academic experience.
We know Embanet does not accept every institution and every program. What are Embanet criteria for an Academic Partner?We partner with institutions that sincerely want to be in online education
but feel as if they are missing some critical element or elements to make that
happen. Our ideal Academic Partners are committed to maintaining high
academic standards, yet are entrepreneurial in terms of educational delivery.
They recognize that success in the online learning arena means being flexible,
market-driven, and performance-based. Before we start, we give you our best
assessment of the market potential for online learning opportunities to better
ensure success for both parties.
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Will we retain academic control? Are we locked into some sort of new online system or programs that you already have? Who determines academic policies?Yes, you’ll retain full academic control in planning and administering the educational
experience. Generally, online and on-campus programs are governed by identical
academic policies and controls. Your institution determines tuition rates, admissions
criteria and student acceptance into the program; you will also approve all marketing
materials, remaining in full control of brand integrity.
Embanet personnel make every effort to become well acquainted with your institution’s
policies. We work closely with your student services department to ensure consistency
and accuracy while representing you to prospective and current students. The goal of
Embanet is to provide enabling services to help you achieve success.
Who builds and maintains the online courses?The decision is yours, as some of our partners choose to do this themselves. However,
Embanet has a dedicated team of instructional designers and technologists who are
well versed in online pedagogy and custom media development. They will work closely
with your faculty members to design, develop and deploy online courses. They can
provide on-demand design and technology consultation as well as personalized training
in managing the online classroom. The academic content remains with your faculty;
we simply provide the support to develop that content into something
that will provide a rich, engaging online educational experience. In all
cases, you retain ownership of the content, and faculty sign off on all courses developed.
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Embanet prides itself on being a patient, collaborative and yet performance-oriented organization. We
enjoy helping academic institutions frame and then address their online learning challenges. We would
be most happy to talk with you, whether you are contemplating some of the services described in this
brochure, or you would just like to get feedback on a specific challenge you have. Please give us a call.
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Embanet™
877-303-2340
www.embanet.com
Chicago + Orlando + Toronto