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    GLOBAL MOBILELANDSCAPE

    2015A Country-by-Country Guideto Mobile Phone and

    Smartphone UsageRAHUL CHADHA

    Osbaldo Franco

    Contributors: Victor Aka, Daiane Bobka, Man-Chung Cheung, Jasmine Enberg, Osbaldo Franco,

    Jeane Han, Jennifer Jhun, Chris Keating, Cindy Liu, Matthew Michaels, Marcus Plieninger,

    Hilary Rengert, Natalie Marin-Sharp

    Read this on

    eMarketer for iPad

    https://itunes.apple.com/us/app/emarketer/id611556300https://itunes.apple.com/us/app/emarketer/id611556300https://itunes.apple.com/us/app/emarketer/id611556300https://itunes.apple.com/us/app/emarketer/id611556300https://itunes.apple.com/us/app/emarketer/id611556300
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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 2

    CONTENTS

    2 Global Mobile Landscape 2015: A Country-by-Country

    Guide to Mobile Phone and Smartphone Usage

    3 Asia-Pacific

    19 Europe

    37 Latin America

    44 The Middle East and Africa

    46 North America

    52 Related eMarketer Reports

    52 Related Links

    53 Editorial and Production Contributors

    GLOBAL MOBILE LANDSCAPE 2015: A COUNTRY-BY-COUNTRY GUIDE TOMOBILE PHONE AND SMARTPHONE USAGE

    The mobile phone has reshaped the means by which the majority of the world communicatesit is now an intrinsic

    part of the majority of peoples lives worldwide. Still, there remains substantial gaps in the level of development in

    individual countries.

    eMarketer estimates that mobile phone users

    worldwide will number 4.43 billion this year, reaching

    61.1% of the global population. By 2019, those figures

    will climb to 5.07 billion and 67.1%.

    The number of smartphone users is still growing at a

    double-digit rate, as much of the developing world gains

    access to the internet for the first time through these

    connected devices. Smartphones have already reached

    their saturation point in most developed markets. With

    adoption slowing in places like China, growth will shiftto countries like India and Indonesia, where fierce

    competition among smartphone manufacturers will

    drive down the prices of devices, making them more

    accessible to a wider swath of consumers.

    An estimated 70% to 90% of all mobile subscriptions

    will be for mobile broadband by 2020, and half of

    those subscriptions will be in the Asia-Pacific region.

    This move by consumers to faster 3G and 4G mobile

    broadband networks will drive the consumption of

    mobile content, as well as the wider use of apps.

    Measuring the progress of 4G is a good way to

    gauge the state of mobile networks in a particular

    market, as its use reflects the allocation of spectrum

    by government regulators, the presence of telecoms

    willing to invest in infrastructure needed for 4G and

    a consumer population with the income to afford

    data packages.

    According to Cisco Systems, 4G connections will

    account for 26% of all connections by 2019, and

    that 68% of all mobile data traffic will travel over

    4G networks.

    WHATS IN THIS REPORT?An overview of the mobile phone

    landscape in eMarketers core countries of coverage,

    focusing on penetration rates, original equipment

    manufacturer (OEM) market share, mobile operating

    system market share and the state of 4G.

    2014

    1.59

    2015

    1.86

    2016

    2.08

    2017

    2.29

    2018

    2.48

    2019

    2.66

    billions, % of mobile phone users and % change

    Smartphone Users and Penetration Worldwide,2014-2019

    37.7%

    24.9%

    42.0%

    16.7%

    45.2%

    12.0%

    48.0%

    10.1%

    50.3%

    8.2%

    52.5%

    7.2%

    Smartphone users % of mobile phone users % change

    Note: individuals of any age who own at least one smartphone and use thesmartphone(s) at least once per monthSource: eMarketer, July 2015

    193859 www.eMarketer.com

    KEY STAT:eMarketer projects that there will be 1.86 billion

    smartphone users in 2015, with the ranks of that group

    swelling to 2.66 billion by 2019. At that point, more than

    half of all mobile phone users will be using smartphones.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 3

    ASIA-PACIFIC

    Thanks to a handful of countries with massive

    populations, Asia-Pacific is the worlds largest market

    for mobile devices. The proliferation of low-cost

    mobile devices in these markets has contributed

    significantly to the fast adoption of both mobile

    phones and smartphones. However, there is

    significant disparity among many of the countries

    grouped together in this region, which includes

    developed markets such as Japan and South Korea,

    along with the now-maturing China and the emerging

    markets in India and Indonesia.

    eMarketer estimates that mobile phone users in the

    region will total 2.51 billion in 2015, a figure that is

    expected to climb to 2.88 billion by 2019, when 69.4% of

    the population in the region will have a mobile phone.

    millions and % of population

    Mobile Phone Users and Penetration in Asia-Pacific,by Country, 2013-2019

    Mobile phone users (millions)

    China*

    India

    Indonesia

    Japan

    Philippines

    Vietnam

    Thailand

    South Korea

    Malaysia

    Australia

    Hong Kong

    Singapore

    Other

    Asia-Pacific

    Mobile phone user penetration (% of population)

    Japan

    South KoreaSingapore

    Hong Kong

    Australia

    China*

    Malaysia

    Thailand

    Philippines

    Vietnam

    Indonesia

    India

    Other

    Asia-Pacific

    2013

    959.3

    524.9

    124.3

    103.8

    63.4

    51.6

    42.4

    40.2

    19.4

    17.5

    5.7

    4.4

    279.3

    2,236.3

    81.6%

    82.1%80.4%

    80.2%

    78.5%

    71.1%

    65.4%

    62.9%

    60.0%

    55.8%

    49.5%

    43.0%

    45.5%

    56.7%

    2014

    1,003.2

    581.1

    136.9

    104.9

    68.1

    54.7

    44.1

    40.5

    20.8

    18.2

    5.8

    4.6

    296.4

    2,379.2

    82.6%

    82.6%81.8%

    81.6%

    80.6%

    74.0%

    69.1%

    65.0%

    63.2%

    58.5%

    54.0%

    47.0%

    47.6%

    59.8%

    2015

    1,033.6

    638.4

    149.2

    106.0

    71.6

    57.1

    45.6

    40.8

    21.7

    18.6

    5.9

    4.7

    314.3

    2,507.4

    83.5%

    83.0%82.8%

    82.6%

    81.9%

    75.9%

    71.0%

    67.0%

    65.3%

    60.5%

    58.3%

    51.0%

    49.8%

    62.5%

    2016

    1,056.1

    684.1

    161.4

    106.4

    74.7

    59.2

    46.7

    41.1

    22.4

    19.0

    6.0

    4.8

    332.4

    2,614.3

    84.0%

    83.5%

    83.2%

    83.0%

    82.7%

    77.3%

    72.3%

    68.5%

    66.9%

    62.1%

    62.5%

    54.0%

    52.0%

    64.6%

    2017

    1,070.7

    730.7

    173.3

    106.8

    77.2

    61.0

    47.8

    41.4

    23.0

    19.4

    6.0

    4.9

    351.1

    2,713.3

    84.5%

    84.0%

    83.7%

    83.5%

    83.4%

    78.0%

    73.3%

    69.8%

    68.0%

    63.5%

    66.5%

    57.0%

    54.2%

    66.4%

    2018

    1,080.5

    775.5

    184.0

    107.1

    79.2

    62.9

    48.7

    41.6

    23.5

    19.7

    6.1

    5.0

    370.1

    2,803.8

    84.9%

    84.5%

    84.1%

    84.0%

    83.9%

    78.5%

    73.7%

    71.0%

    68.6%

    64.8%

    70.0%

    59.8%

    56.4%

    68.1%

    2019

    1,086.8

    813.2

    193.4

    107.2

    81.0

    64.5

    49.5

    41.9

    23.9

    20.0

    6.1

    5.2

    389.4

    2,882.1

    85.2%

    84.9%

    84.4%

    84.4%

    84.3%

    78.7%

    74.0%

    72.0%

    69.0%

    65.9%

    73.0%

    62.0%

    58.6%

    69.4%

    Note: individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; numbers may not add up to totaldue to rounding; *excludes Hong KongSource: eMarketer, April 2015; confirmed and republished, July 2015

    187825 www.eMarketer.com

    The number of mobile phone internet users in the region,

    meanwhile, will increase from 1.25 billion in 2015 to

    1.73 billion over the next four years. The mobile phone

    internet user penetration rate will also shoot up, climbing

    from 31.1% in 2015 to 41.6% in 2019.

    Smartphone users will see similarly dramatic gains over

    the forecast period, with their numbers swelling from

    1.02 billion in 2015 to 1.48 billion in 2019. Smartphone

    user growth will register at 15.3% this year, but decline to

    8.6% by 2019.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 4

    millions and % of mobile phone users

    Smartphone Users and Penetration in Asia-Pacific, byCountry, 2014-2019

    Smartphone users (millions)

    China*

    India

    Indonesia

    Japan

    South Korea

    Philippines

    Vietnam

    Thailand

    Australia

    Malaysia

    Hong Kong

    Singapore

    Other

    Asia-Pacific

    Smartphone user penetration (% of mobile phone users)

    Singapore

    South KoreaHong Kong

    Australia

    China*

    Japan

    Malaysia

    Thailand

    Indonesia

    Philippines

    Vietnam

    India

    Other

    Asia-Pacific

    2014

    482.7

    123.3

    44.7

    46.2

    32.2

    21.8

    16.6

    15.4

    13.5

    8.9

    4.4

    3.8

    74.5

    888.0

    83.1%

    79.5%76.6%

    74.3%

    48.1%

    44.0%

    42.6%

    34.9%

    32.6%

    32.0%

    30.4%

    21.2%

    25.1%

    37.3%

    2015

    525.8

    167.9

    55.4

    51.8

    33.6

    26.2

    20.7

    17.9

    14.6

    10.1

    4.8

    4.0

    91.1

    1,023.9

    85.2%

    82.3%80.7%

    78.4%

    50.9%

    48.9%

    46.6%

    39.2%

    37.1%

    36.6%

    36.2%

    26.3%

    29.0%

    40.8%

    2016

    563.3

    204.1

    65.2

    55.8

    34.6

    29.9

    24.6

    20.0

    15.4

    11.0

    5.0

    4.2

    106.7

    1,139.8

    86.3%

    84.3%84.0%

    81.0%

    53.3%

    52.4%

    49.2%

    42.8%

    40.4%

    40.0%

    41.5%

    29.8%

    32.1%

    43.6%

    2017

    599.3

    243.8

    74.9

    58.9

    35.6

    33.3

    28.6

    21.9

    16.0

    11.8

    5.2

    4.3

    121.3

    1,254.7

    87.2%

    86.0%

    85.9%

    82.6%

    56.0%

    55.1%

    51.3%

    45.8%

    43.2%

    43.1%

    46.8%

    33.4%

    34.5%

    46.2%

    2018

    640.5

    279.2

    83.5

    60.9

    36.5

    36.5

    32.0

    23.4

    16.5

    12.7

    5.3

    4.4

    134.7

    1,366.3

    88.0%

    87.6%

    87.2%

    83.6%

    59.3%

    56.9%

    54.3%

    48.1%

    45.4%

    46.1%

    50.9%

    36.0%

    36.4%

    48.7%

    2019

    687.7

    317.1

    92.0

    62.6

    37.0

    39.2

    35.2

    24.8

    16.8

    13.7

    5.4

    4.6

    147.2

    1,483.4

    88.9%

    88.4%

    88.3%

    84.3%

    63.3%

    58.4%

    57.3%

    50.0%

    47.6%

    48.4%

    54.6%

    39.0%

    37.8%

    51.5%

    Note: individuals of any age who own at least one smartphone and use thesmartphone(s) at least once per month; *excludes Hong KongSource: eMarketer, July 2015

    193860 www.eMarketer.com

    The buildout of wireless infrastructure in various

    Asia-Pacific markets is pushing users to faster 3G and 4G

    networks. While strong 4G penetration remains an as-yet

    unrealized dream for the region, the shift to the faster

    network has begun; GSMA projects that 28% of mobile

    connections will be 4G by 2020.

    AUSTRALIAWhile Australia is usually lumped in with other Asia-Pacific

    markets, it stands apart from most other countries in

    the region. From a cultural perspective, Australia is more

    closely aligned with developed Western countries than

    with its geographic neighbors, resulting in a mobile phone

    user base whose behaviors are similar to those in the US

    or Canada.

    In fact, eMarketer estimates that mobile phone

    penetration in Australia will exceed that of the US in 2015,

    at 81.9% of the overall population. Due to Australias

    smaller population, that translates to 18.6 million mobile

    phone userswell behind the 258.0 million projection for

    the US.

    Mobile Phone* and Smartphone** Users in Australia,2014-2019

    Mobile phoneusers* (millions)

    % of population

    % change

    Smartphoneusers** (millions)

    % of mobilephone users

    % change

    2014

    18.2

    80.6%

    3.8%

    13.5

    74.3%

    17.5%

    2015

    18.6

    81.9%

    2.6%

    14.6

    78.4%

    8.3%

    2016

    19.0

    82.7%

    2.0%

    15.4

    81.0%

    5.4%

    2017

    19.4

    83.4%

    2.0%

    16.0

    82.6%

    4.0%

    2018

    19.7

    83.9%

    1.6%

    16.5

    83.6%

    2.9%

    2019

    20.0

    84.3%

    1.5%

    16.8

    84.3%

    2.3%

    Note: *individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; **individuals of any age who own atleast one smartphone and use the smartphone(s) at least once per month

    Source: eMarketer, July 2015193899 www.eMarketer.com

    Additionally, smartphone penetration is quite high,

    expected to hit 78.4% of mobile phone users in 2015, an

    8.3% increase over the previous year. Australia is now

    moving into mature market territory as far as smartphone

    penetration is concerned, with the annual growth rate

    remaining in the single digits through 2019, the end of

    eMarketers forecast period.

    Feature phones still account for about one in four mobile

    phone users in Australia, and there are signs that these

    users are wedded to their less capable devices moreoften than not. Research firm Roy Morgan conducted

    a survey of nonsmartphone userswhich it defined as

    those who used a phone that lacked both a computer-like

    functionality and the ability to download appsbetween

    July 2014 and December 2014, and found that 67% of

    them had no intention of upgrading to a smartphone.

    While Googles Android OS is the market leader in

    Australia, its position is not as dominant as it is in many

    other countries. Kantar Worldpanel Com Tech found that

    smartphones running Android accounted for 52.3% of

    sales of the devices in March 2015, while iOS made up

    38.4%. Windows Phone was third, at 7.3%.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 5

    % of total

    Smartphone Sales Share in Australia, by OS,June 2012-March 2015

    Android iOS Windows Other

    June 2012 60.9% 27.3% 5.3% 6.4%

    Dec 2012 56.0% 38.5% 3.0% 2.5%

    June 2013 64.8% 27.4% 5.2% 2.6%

    Dec 2013 57.5% 34.8% 5.2% 2.4%

    June 2014 68.0% 25.5% 5.3% 1.2%

    Dec 2014 43.7% 45.1% 9.2% 2.0%

    March 2015 52.3% 38.4% 7.3% 2.0%

    Note: numbers may not add up to 100% due to roundingSource: Kantar Worldpanel ComTech, May 2015

    183853 www.eMarketer.com

    While mobile phone users in Australia have access to

    devices manufactured by a number of brands, they are

    gravitating toward Apples iPhone. According to data from

    the International Data Corporation (IDC), Apple devices

    accounted for 49% of smartphones shipped in Australia

    in Q1 2015, compared with 38% a year earlier. Samsung

    devices made up 31% of smartphones shipped in Q1

    2015, a decline from 40% the previous year.

    Q1 2014 Q1 2015

    % of total

    Smartphone Shipment Share in Australia, by Brand,Q1 2014 & Q1 2015

    Samsung40%

    Samsung31%

    Apple38%

    Apple

    49%

    HTC

    4%

    HTC3%

    Microsoft4%

    Microsoft3%

    Telstra2%

    Telstra3%

    Other12%

    Other11%

    Source: International Data Corporation (IDC) as cited in press release;eMarketer calculations, June 10, 2015

    191168 www.eMarketer.com

    A survey of internet users in Australia conducted by the

    Australian Interactive Media Industry Association (AIMIA)

    and Complete the Picture Consulting in October 2014

    found that nearly half of respondents owned an Apple

    mobile phone. Samsung controlled one-quarter of themarket, followed by Nokia (7%), HTC (5%), LG (4%) and

    Sony Ericsson (3%).

    % of respondents

    Mobile Phone Ownership in Australia, by Brand,2011-2014

    2011 2012 2013 2014

    Apple 32% 40% 45% 49%

    Samsung 13% 18% 28% 25%

    Nokia 28% 16% 9% 7%

    HTC 8% 11% 7% 5%

    LG 4% 4% 2% 4%

    Sony Ericsson 5% 3% 2% 3%

    Motorola 3% 2% 2% 1%

    BlackBerry 3% 2% 1%

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 6

    CHINAChinas mobile phone market is now the largest in the

    world, with figures that dwarf those of any other country.

    eMarketer estimates that the number of mobile phone

    users in the country will reach 1.03 billion this year, giving

    it a 75.9% mobile phone user penetration rate. That puts

    China behind Japan, South Korea, Singapore, Hong Kong

    and Australia in terms of mobile phone uptake. eMarketerprojects that by 2019, mobile phone users will number

    1.09 billion, with mobile phones achieving an uptake rate

    of 78.7%.

    China is also the worlds largest smartphone market,

    with eMarketer estimating that users of the devices will

    number 525.8 million in 2015 and 687.7 million by 2019.

    Smartphone penetration among Chinas population will

    reach 38.6% and 49.8% during that time.

    There are signs, however, that Chinas smartphone

    market is slowing down. The IDC released data in May2015 showing that smartphone shipments in China fell

    4.3% year over year in Q1 2015. For the most part,

    first-time smartphone buyers who can afford the devices

    have already acquired them. Now smartphone retailers

    have to deal with buyers looking to replace or upgrade

    existing devices. eMarketer projects that the annual

    smartphone user growth rate will decline from 8.9% in

    2015 to 7.4% by 2019.

    While the rollout of 4G in China has been relatively recent,

    with the countrys three state-owned service providers

    China Mobile, China Unicom and China Telecom

    receiving 4G licenses in December 2013, these faster

    networks show signs of quick user adoption. According

    to the China Academy of Information and Communication

    Technology (CAICT), 4G LTE-enabled phones accounted

    for only 16.3% of mobile phone shipments in China in

    April 2014, with 3G phones making up 71.5% of phones

    shipped. By April 2015, that ratio had completely reversed:

    4G-LTE phones accounted for 83.8% of shipped devices,

    and 3G phones made up only 5.4%.

    % of mobile phone shipments

    3G vs. 4G LTE-Enabled Smartphone Shipment Share inChina, April 2014 & April 2015

    April 2014 April 2015

    3G 71.5% 5.4%

    4G LTE-enabled 16.3% 83.8%

    Note: April 2014 total mobile phone shipments=40.7 million; April 2015total mobile phone shipments=45.2 millionSource: China Academy of Information and Communication Technology(CAICT), "April 2015 China Mobile Phone Market Analysis," May 2015

    190265 www.eMarketer.com

    CAICT also found that the number of 4G LTE-enabled

    phones shipped between January 2015 and April 2015

    was 124.0 million, an increase of 658.7% from the same

    time period the previous year.

    millions and % change

    4G LTE-Enabled Smartphone Shipments in China,April 2014 & April 2015

    April 2014

    16.3

    April 2015

    124.0(658.7%)

    Note: data is for Jan-April of each year; during Jan-April 2015, 4GLTE-enabled smartphone shipments accounted for 80.5% of total mobilephone shipmentsSource: China Academy of Information and Communication Technology(CAICT), "April 2015 China Mobile Phone Market Analysis"; eMarketercalculations, May 2015

    190266 www.eMarketer.com

    In comparison, the Ministry of Industry and Information

    Technology (MIIT) reported that 171 million 4G-enabled

    mobile phones were shipped in China in 2014, accounting

    for 37.8% of devices. The number of 3G devices made up

    nearly half of all devices shipped, at 220 million.

    millions and % of total

    Mobile Phone Shipments in China, by ConnectionType, 2014

    2G61 (13.5%)

    3G220 (48.7%)

    4G171 (37.8%)

    Source: Ministry of Industry and Information Technology (MIIT) - People'sRepublic of China as cited by Tencent Tech, Jan 13, 2015

    186014 www.eMarketer.com

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 7

    The increase of 4G-capable phones does not translate

    into a strictly equal adoption of 4G data plans, however,

    as consumers in China are wary of the more expensive

    data plans that come with faster network speeds. But

    the adoption of 4G plans in the country is expected to

    be boosted by plans from the three big telecoms to cut

    mobile data prices, a move with the likely outcome of

    migrating customers to 4G contracts.

    According to Mobidia and Ovum, there were 56.1 million

    4G LTE connections in China as of December 2014, a

    4.3% penetration rate among the overall population.

    Cisco reported that 4G connections accounted for a

    smaller portion of all mobile connections in 2014, making

    up 5%. Cisco projected that 4G connections would

    constitute 30% of mobile connections in China by 2019,

    when nearly three-quarters of all mobile data traffic would

    travel over 4G networks.

    Chinas device manufacturer market is rife with strong

    competition among a number of players, both foreign anddomestic, with Apple and domestic manufacturer Xiaomi

    both having a banner 2014 in the country. In particular,

    Apples release in China of the incredibly popular iPhone

    6 and iPhone 6 Plus models in fall 2014 catapulted the

    brand into the top tier of smartphone manufacturers

    there. According to research from the IDC, Apple shipped

    14.5 million smartphones in Q1 2015, giving it 14.7% of

    the market share that quartera 62.1% year-over-year

    increase borne on the back of the iPhone 6.

    Xiaomi, which has provided devices at a lower price point

    and relied on a unique marketing strategy that leverages

    social media, shipped 13.5 million units during that

    time, giving it 13.7% of the market share. Huawei was

    responsible for 11.4% of units shipped, seeing 39.7%

    year-over-year growth. Samsung has struggled in China,

    shipping just 9.6 million units in Q1 2015, a 53.0% drop

    from the previous year. Lenovo, too, has seen its fortunes

    slip, shipping 8.2 million units in the quarter.

    millions, % change and % of total

    Smartphone Shipments in China, by Brand,Q1 2014 & Q1 2015

    Q1 2014 Q1 2015

    Apple

    Xiaomi

    Huawei

    Samsung

    Lenovo*

    Other

    Total

    Smartphoneshipments

    8.9

    9.5

    8.0

    20.5

    10.7

    45.7

    103.2

    % oftotal

    8.7%

    9.2%

    7.8%

    19.9%

    10.3%

    44.3%

    100.0%

    Smartphoneshipments

    14.5

    13.5

    11.2

    9.6

    8.2

    41.7

    98.8

    % oftotal

    14.7%

    13.7%

    11.4%

    9.7%

    8.3%

    42.2%

    100.0%

    %change

    62.1%

    42.3%

    39.7%

    -53.0%

    -23.1%

    -8.8%

    -4.3%

    Note: numbers may not add up to 100% due to rounding; *includesshipments from its smartphone subsidiary Motorola, which Lenovoacquired during Q4 2014Source: International Data Corporation (IDC) as cited in press release, May10, 2015

    190025 www.eMarketer.com

    Data from Counterpoint similarly demonstrated Apples

    success in China. The research firm found that Apple

    devices made up 15.7% of smartphones shipped in

    Q1 2015, although that was a decline from 18.0% theprevious quarter. Xiaomi had a 13.1% share, followed by

    Huawei (10.5%) and Samsung (8.6%).

    % of total

    Smartphone Shipment Share in China, by Brand,Q1 2014, Q4 2014 & Q1 2015

    Q1 2014 Q4 2014 Q1 2015

    Apple 8.8% 18.0% 15.7%

    Xiaomi 10.5% 13.2% 13.1%

    Huawei 8.0% 10.1% 10.5%

    Samsung 18.5% 8.5% 8.6%

    Other 54.2% 50.3% 52.2%Note: numbers may not add up to 100% due to roundingSource: Counterpoint as cited in company blog, April 30, 2015

    189597 www.eMarketer.com

    Meanwhile, Strategy Analytics reported that Xiaomi

    controlled a larger overall share of Chinas smartphone

    market in Q1 2015, at 12.8%, just ahead of Apples 12.3%

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 8

    millions, % change vs. same period of prior year and % of total

    Smartphone Shipments in China, by Brand,Q1 2014-Q1 2015

    Q1 2014 Q2 2014 Q3 2014 Q4 2014 Q1 2015

    Xiaomi

    % of total

    Apple

    % of total

    Huawei

    % of total

    Other

    % of total

    Total

    % change vs.same period ofprior year

    10.6

    11.3%

    7.8

    8.3%

    8.0

    8.5%

    67.2

    71.9%

    93.6

    38.9%

    14.5

    14.2%

    5.0

    4.9%

    11.9

    11.6%

    70.6

    69.3%

    102.0

    29.4%

    17.0

    16.2%

    4.9

    4.7%

    9.6

    9.1%

    73.5

    70.0%

    105.0

    31.9%

    15.7

    12.8%

    13.4

    10.9%

    11.9

    9.7%

    82.0

    66.6%

    123.0

    34.7%

    14.0

    12.8%

    13.5

    12.3%

    11.2

    10.2%

    71.1

    64.7%

    109.8

    17.3%

    Source: Strategy Analytics, "China Smartphone Vendor & OS Marketshare inQ1 2015" as cited in press release, April 29, 2015

    190279 www.eMarketer.com

    Although Googles Android OS remains the dominant

    operating system in China, Apples iOS has managed to

    grab a bigger slice due to the immense popularity of its

    newest device. According to Kantar Worldpanel ComTech,

    72.0% of smartphones sold in March 2015 operated

    with Androids OS, while iOS was installed on 26.1% of

    devices sold. For Apple, that was an increase from 12.8%

    in June 2014, a few months before the release of the

    iPhone 6.

    % of total

    Smartphone Sales Share in China, by OS,Dec 2012-March 2015

    Android iOS Other

    Dec 2012 73.7% 21.2% 5.1%June 2013 69.9% 24.7% 5.4%

    Dec 2013 78.6% 19.0% 2.5%

    June 2014 84.3% 12.8% 2.9%

    Dec 2014 77.0% 21.5% 1.5%

    March 2015 72.0% 26.1% 1.9%

    Note: numbers may not add up to 100% due to roundingSource: Kantar Worldpanel ComTech, May 2015

    185564 www.eMarketer.com

    There are other signs that Android is losing its iron grip

    on China. Shipments of Android phones slipped between

    2013 and 2104, according to MIIT, which reported a 12.4%

    decline over that period.

    Marketers, too, should take note of the greater potential

    offered by targeting Apple users. According to a 2014 poll

    of smartphone users in China conducted by Sinomonitor,

    the median monthly income of those running iOS was

    nearly double that of Android users and Windows Phone

    users alike.

    in Chinese yuan renminbi

    Median Monthly Household Income of SmartphoneUsers in China, by OS, 2014

    iOS 14,217

    Android 7,508

    Windows Phone 7,229

    Other 6,580

    Note: ages 15-64 living in 62 tier 1-5 cities and townshipsSource: Sinomonitor, CMMS as cited in ZenithOptimedia, "2014 ChinaMedia Scene," Sep 24, 2014

    186047 www.eMarketer.com

    According to company filings, mobile service provider

    China Mobile had 815.4 million subscribers as of Q1 2015

    China Unicom had 294.8 million subscribers that quarter,

    while China Telecom had 188.8 million.

    INDIA

    The number of mobile phone users in India has seena steady rise over the past four years, and that trend is

    expected to continue through 2019. eMarketer forecasts

    that there will be 638.4 million mobile phone users in

    India in 2015, making it one of the largest mobile phone

    markets in the world. That figure will increase to

    813.2 million by 2019, although the annual growth rate wil

    decline, falling to 4.9% by the end of the forecast period.

    Mobile Phone* and Smartphone** Users in India,2014-2019

    Mobile phoneusers* (millions)

    % of population

    % change

    Smartphoneusers** (millions)

    % of mobilephone users

    % change

    2014

    581.1

    47.0%

    10.7%

    123.3

    21.2%

    62.1%

    2015

    638.4

    51.0%

    9.9%

    167.9

    26.3%

    36.2%

    2016

    684.1

    54.0%

    7.2%

    204.1

    29.8%

    21.5%

    2017

    730.7

    57.0%

    6.8%

    243.8

    33.4%

    19.5%

    2018

    775.5

    59.8%

    6.1%

    279.2

    36.0%

    14.5%

    2019

    813.2

    62.0%

    4.9%

    317.1

    39.0%

    13.6%

    Note: *individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; **individuals of any age who own atleast one smartphone and use the smartphone(s) at least once per monthSource: eMarketer, July 2015

    193900 www.eMarketer.com

    eMarketer estimates that there will be 167.9 millionsmartphone users in India in 2015, with that number

    increasing to 317.1 million by 2019. The annual growth rate

    in smartphone usage will also remain relatively strong

    over the forecast period, although it will decline from

    36.2% to 13.6% as the market approaches saturation.

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    While smartphones are seeing strong growth in India,

    feature phones remain the dominant mobile phone type

    there. According to research from IDC, feature phones

    accounted for 65% of mobile phones shipped in the

    country in Q4 2014.

    % of total

    Mobile Phone Shipment Share in India, by Type,Q1-Q4 2014

    Q1 2014

    72% 28%

    Q2 2014

    71% 29%

    Q3 2014

    68% 32%

    Q4 2014

    65% 35%

    Feature phones Smartphones

    Source: International Data Corporation (IDC), "Asia Pacific Quarterly MobilePhone Tracker Q4 2014," March 25, 2015

    187637 www.eMarketer.com

    Data from CyberMedia Research (CMR) similarly

    found that feature phones dominated mobile phone

    shipments in India in 2014, accounting for 180 million of

    the 257 million mobile phones shipped last year.

    millionsMobile Phone Shipments in India, by Type, 2014

    Feature phones 180

    Smartphones 77

    Total 257

    Source: CyberMedia Research (CMR), "India Monthly Mobile HandsetsMarket Review, CY 2014" as cited in press release; eMarketer calculations,Feb 7, 2015

    186433 www.eMarketer.com

    Additional Q3 2014 data from IDC found that Samsung

    was the brand leader in feature phones shipped in India,

    accounting for 16% of shipments. It was followed by

    domestic OEM Micromax (14%), Nokia (11%), and

    homegrown companies Lava (10%) and Karbonn (8%).

    However, in a sign of just how fractured the feature

    phone market remains in India, IDC reported that other

    manufacturers collectively accounted for 41% of featurephones shipped that quarter.

    % of total

    Feature Phone Shipment Share in India, by Brand,Q3 2014

    Samsung16%

    Micromax14%

    Nokia11%

    Lava10%

    Karbonn8%

    Other41%

    Source: International Data Corporation (IDC), "Asia Pacific Quarterly MobilePhone Tracker Q3 2014" as cited in press release, Nov 26, 2014

    183938 www.eMarketer.com

    While there is a demonstrated demand for smartphones

    in India, there have been several challenges in rolling

    out high-speed mobile broadband in the country, among

    them high investment costs for service providers and the

    slow allocation of spectrum for 4G networks. According

    to Cisco Systems, the number of 4G connections in Indiawas so low the company effectively rounded the figure

    down and reported that it accounted for 0% of all mobile

    connections in 2014. It also found that 4G mobile traffic

    accounted for only 3% of all mobile traffic in that year.

    Mobile Data and Device Metrics in India, 2014 & 2019

    Mobile devices

    Mobile device users (millions)

    Mobile device user penetration (% of population)

    Smartphones in use (millions)Connected tablets in use (millions)

    4G connections (% of total mobile connections)*

    Mobile data

    Mobile data traffic per user (MB/month)

    Smartphone data traffic (% of total)

    Tablet data traffic (% of total)

    Laptop data traffic (% of total)

    Mobile video traffic (% of total mobile data traffic)

    4G data traffic (% of total mobile data traffic)

    2014

    590.3

    47%

    1402

    0%

    149

    48%

    2%

    8%

    36%

    3%

    2019

    895.6

    67%

    65119

    15%

    1,262

    76%

    12%

    3%

    66%

    38%

    Note: includes only devices connected to the mobile network; excludesdevices connected via Wi-Fi; *excludes low-power wide area (LPWA)machine-to-machine (M2M) connectionsSource: Cisco Systems, "Cisco Visual Networking Index (VNI): Global MobileData Traffic Forecast Update, 2014-2019," Feb 3, 2015

    185487 www.eMarketer.com

    The high cost of both 4G-enabled devices and the

    service plans to power them has also provided another

    impediment to 4G adoption. The uptake of 4G has seen

    gradual progress, but in the interim mobile internet users

    in India have turned to low-cost and free Wi-Fi as a means

    to get online.

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    Much like that of the feature phone market, the

    smartphone market in India is crowded with competitors.

    According to technology market analyst firm Canalys,

    Samsung made up the largest share of smartphone units

    shipped in Q1 2015 with 26%. Micromax was next with

    18%, followed by domestic OEM Intex (8%), Lava (6%)

    and Microsoft (4%). Also similarly to the feature phone

    market, a mix of other companies made up a significant

    portion of shipments, accounting for 37%an indicationof just how fierce competition in India remains.

    % of total

    Smartphone Shipment Share in India, by Brand,Q1 2015

    Samsung26%

    Micromax18%

    Intex8%

    Lava6%

    Microsoft4%

    Other37%

    Note: numbers may not add up to 100% due to roundingSource: Canalys, May 8, 2015

    190382 www.eMarketer.com

    Chinese smartphone manufacturers, in particular, have

    begun making concerted efforts to break into Indias

    market as they face slowing adoption rates in their

    home market. Some of these OEMS, such as Xiaomi,

    have taken pains to localize their products for the Indian

    market by adding features like dual-SIM card functionality

    to them, thereby allowing users to take advantage

    of cheaper plans being offered by competing service

    providers on the same smartphone.

    In terms of mobile service provider market share, Bharti

    Airtel is the market leader with 23.0% of mobile service

    subscribers as of December 2014, according to the

    Telecom Regulatory Authority of India (TRAI). Vodafone

    held an 18.9% share, followed by Idea Cellular (16.0%),

    Reliance (11.3%), BSNL (8.6%) and Aircel (8.3%). The high

    level of competition in India is likely to result in cheaper

    service plans for mobile customers down the road, oncetelecoms are able to recoup their investment costs.

    % of total

    Mobile Service Provider Subscriber Share in India,Dec 2014

    Bharti Airtel

    23.0%

    Vodafone

    18.9%

    Idea Cellular

    16.0%Reliance (RCOM)

    11.3%

    BSNL

    8.6%

    Aircel

    8.3%

    Tata Docomo

    7.0%

    Telewings

    4.6%

    Sistema

    1.0%

    Videocon

    0.7%

    MTNL

    0.4%

    Quadrant Televentures

    0.3%

    Note: numbers may not add up to 100% due to roundingSource: Telecom Regulatory Authority of India (TRAI) as cited in pressrelease, Feb 6, 2015

    187219 www.eMarketer.com

    According to company filings, mobile service provider

    Bharti Airtel had 226.0 million subscribers in Q1 2015.

    Vodafone had 183.8 million subscribers that quarter, whileIdea Cellular had 157.8 million and Reliance (RCOM) had

    110.7 million.

    INDONESIAIndonesia bears all of the hallmarks of a mobile-first

    nation. Its massive population of about 250 million people

    is dispersed over an archipelago consisting of thousands

    of islands, presenting a significant challenge to the

    buildout of fixed line telecommunications infrastructure.

    The rise of mobile has sidestepped that problem, and thefast adoption of mobile devices has proven that Indonesia

    is a market filled with people hungry for telephone and

    internet services.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 11

    eMarketer projects that the number of mobile phone

    users in Indonesia will reach 149.2 million in 2015, giving

    the devices a 58.3% penetration rate among the overall

    population. That number will climb to 193.4 million by

    2019, with the annual growth rate slowing over the

    forecast period.

    Mobile Phone* and Smartphone** Users in Indonesia,2014-2019

    Mobile phoneusers* (millions)

    % of population

    % change

    Smartphoneusers** (millions)

    % of mobilephone users

    % change

    2014

    136.9

    54.0%

    10.2%

    44.7

    32.6%

    35.0%

    2015

    149.2

    58.3%

    9.0%

    55.4

    37.1%

    24.0%

    2016

    161.4

    62.5%

    8.2%

    65.2

    40.4%

    17.6%

    2017

    173.3

    66.5%

    7.3%

    74.9

    43.2%

    15.0%

    2018

    184.0

    70.0%

    6.2%

    83.5

    45.4%

    11.5%

    2019

    193.4

    73.0%

    5.1%

    92.0

    47.6%

    10.1%

    Note: *individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; **individuals of any age who own atleast one smartphone and use the smartphone(s) at least once per month

    Source: eMarketer, July 2015193905 www.eMarketer.com

    Smartphone adoption will remain more robust; users of

    the devices will number 55.4 million in 2015 and grow to

    92.0 million by 2019. The penetration rate of smartphones

    among mobile phone users will climb from 37.1% to

    47.6% over the same time period. The annual growth

    rate of smartphone users will remain in the double digits

    through 2019.

    The ingress of low-cost devices manufactured by both

    domestic and Chinese companies has aided smartphone

    uptake in Indonesia, making access to them easier thanever. Chinese search engine Baidu surveyed smartphone

    users in Indonesia between September 2014 and October

    2014 and found that more than 80% of respondents had

    bought their current smartphone for 3,000,000IDR ($253)

    or less.

    Despite growth in smartphone user numbers, Indonesia

    remains a market that is still at least partly wedded to

    the feature phone. However, the government is making

    efforts to hasten the shift to smartphones. In May 2015,

    the Communications and Information Ministry announced

    that it would increase the tax levied on 2G-capable

    handsets in order to push 4G adoption.

    4G networks remain a relatively new addition to

    Indonesia; the countrys three largest telecoms rolled

    out the faster network in late 2014. That explains why

    4G connections did not even register on Cisco Systems

    survey of mobile data and device metrics in the country.

    However, Cisco estimated that 4G connections would

    make up 14% of all mobile connections by 2019, when

    4G data traffic would account for 44% of all mobile

    data traffic.

    Mobile Data and Device Metrics in Indonesia,2014 & 2019

    Mobile devices

    Mobile device users (millions)

    Mobile device user penetration (% of population)

    Smartphones in use (millions)

    Connected tablets in use (millions)

    4G connections (% of total mobile connections)*

    Mobile data

    Mobile data traffic per user (MB/month)

    Smartphone data traffic (% of total)

    Tablet data traffic (% of total)

    Laptop data traffic (% of total)

    Mobile video traffic (% of total mobile data traffic)

    4G data traffic (% of total mobile data traffic)

    2014

    155.1

    61%

    64

    1

    0%

    388

    50%

    1%

    46%

    51%

    6%

    2019

    195.3

    73%

    167

    4

    14%

    3,080

    75%

    3%

    20%

    69%

    44%

    Note: includes only devices connected to the mobile network; excludesdevices connected via Wi-Fi; *excludes low-power wide area (LPWA)machine-to-machine (M2M) connectionsSource: Cisco Systems, "Cisco Visual Networking Index (VNI): Global MobileData Traffic Forecast Update, 2014-2019," Feb 3, 2015

    185488 www.eMarketer.com

    In terms of smartphone OS share, Googles Android

    operating system has a solid lead in Indonesia. According

    to GlobalWebIndex, 16.5 million mobile internet users

    in the country used Android last year, while 6.3 million

    used the BlackBerry OS from the eponymously named

    company (formerly known as Research in Motion, or

    RIM). GlobalWebIndex also reported that 2.5 million

    mobile internet users had Apples iOS and 1.8 million used

    Windows Phone.

    millions

    Mobile Internet Users in Indonesia, by SmartphoneOS, 2014

    Android 16.5

    RIM 6.3

    iOS 2.5

    Windows1.8

    Note: ages 16-64; some individuals own/use more than one handsetSource: GlobalWebIndex as cited in company blog, Nov 24, 2014

    184205 www.eMarketer.com

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    Various lists of the most popular smartphone

    manufacturers in Indonesia reflect Androids dominance

    OEMs that rely on the open source OS seem to top

    all of them. Research firm Counterpoint found that

    Samsung accounted for 26.4% of smartphones shipped

    in Indonesia during Q4 2014. Indonesian telecom and

    handset manufacturer Smartfren came in second,

    shipping 15.4% of devices sold under its brand,

    followed by domestic firm Evercoss (13.4%), ChinasOppo (8.8%) and homegrown company Advan (7.7.%).

    Interestingly, other OEMs accounted for 28.3% of

    smartphones shipped during the quarteran indication

    of just how competitive the smartphone landscape in

    Indonesia remains.

    % of total

    Smartphone Shipment Share in Indonesia, by Brand,Q4 2014

    Samsung 26.4%

    Smartfren 15.4%

    Evercoss 13.4%

    Oppo 8.8%

    Advan 7.7%

    Other 28.3%

    Source: Counterpoint as cited in company blog, Feb 4, 2015

    185194 www.eMarketer.com

    A survey conducted by Baidu in 2014 found that

    Samsung had a significant advantage over competitors:

    49.7% of mobile internet users in Indonesia used the

    brand. BlackBerry followed with a 16.2% share, thenSmartfren (14.4%), Lenovo (7.1%), Oppo (6.4%), Apple

    (3.0%), Hisense (1.9%) and Huawei (1.0%). BlackBerrys

    prominent place is somewhat misleading, as the

    Canadian company has seen a steady decline in its

    presence in Indonesia over the past few years.

    % of respondents

    Smartphone Brand Used by Mobile Internet Users inIndonesia, 2014

    Samsung 49.7%

    BlackBerry 16.2%

    Smartfren 14.4%

    Lenovo 7.1%

    Oppo 6.4%

    Apple3.0%

    Hisense1.9%

    Huawei1.0%

    Source: Baidu survey as cited in The Wall Street Journal, Dec 5, 2014

    184559 www.eMarketer.com

    According to company filings, mobile service provider

    Telkom Indonesia had 140.6 million subscribers at the

    end of 2014, while XL Axiata had 59.6 million and Bakrie

    Telecom had 11.6 million subscribers. And as of Q1 2015,

    Indosat had 66.5 million subscribers.

    JAPANeMarketer estimates that Japans mobile phone user

    population will stand at 106.0 million in 2015. Mobile

    phone user numbers have hit their effective ceiling in the

    country, with penetration rates above 80% and the annua

    user growth rate at 1.0% or less through 2019.

    Mobile Phone* and Smartphone** Users in Japan,

    2014-2019

    Mobile phoneusers* (millions)

    % of population

    % change

    Smartphoneusers** (millions)

    % of mobilephone users

    % change

    2014

    104.9

    82.6%

    1.1%

    46.2

    44.0%

    17.5%

    2015

    106.0

    83.5%

    1.0%

    51.8

    48.9%

    12.2%

    2016

    106.4

    84.0%

    0.4%

    55.8

    52.4%

    7.7%

    2017

    106.8

    84.5%

    0.4%

    58.9

    55.1%

    5.6%

    2018

    107.1

    84.9%

    0.2%

    60.9

    56.9%

    3.5%

    2019

    107.2

    85.2%

    0.1%

    62.6

    58.4%

    2.8%

    Note: *individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; **individuals of any age who own atleast one smartphone and use the smartphone(s) at least once per monthSource: eMarketer, July 2015

    193906 www.eMarketer.com

    The number of smartphone users will see a stronger

    annual growth rate through the forecast period.

    By eMarketer estimates, there will be 51.8 million

    smartphone users in Japan this year, with that figure

    growing to 62.6 million by 2019. Like mobile phones,

    smartphone user growth will also slow, with the annual

    increase falling to just 2.8% by 2019.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 13

    Japan remains something of an aberration, as it

    represents a developed market that was comparatively

    slow to shift to smartphones, largely due to the

    prevalence of advanced feature phones that offered many

    of the same functions of a smartphone in a form factor

    closer to that of a feature phone. In fact, feature phones

    still play an important part of Japans mobile landscape.

    According to a March 2015 survey conducted by NTTComResearch, more than half of internet users in Japan

    owned just a smartphone. Almost four in 10 owned solely

    a feature phone, while about one in 10 owned both.

    % of respondents

    Primary Type of Mobile Phone Used by Internet Usersin Japan, March 2015

    Smartphone only51.5%Feature phone only

    38.8%

    Both9.7%

    Note: n=1,089 ages 10+Source: NTTCom Research (formerly goo Research) and japan.internet.com,"4th Survey on Switch to Smartphones" as cited in press release, March 16,2015

    190516 www.eMarketer.com

    In another survey of internet users in Japan conducted

    by JustSystems in April 2015, smartphones made up a

    slightly larger proportion of mobile phones, accounting for58.9%, with feature phones and those not using a phone

    at all making up the remainder of responses.

    % of respondents

    Primary Type of Mobile Phone Used by Internet Usersin Japan, June 2014, Dec 2014 & April 2015

    Smartphone Feature phone Not using a mobile phone

    Note: n=1,100 ages 15-69Source: JustSystems, "Mobile and Social Media Monthly Survey," May 15,2015

    190461 www.eMarketer.com

    June 2014

    52.9% 42.6% 4.5%

    Dec 2014

    52.6% 42.4% 5.0%

    April 2015

    58.9% 37.2% 3.9%

    Those who have bought smartphones display an

    attachment to them. January 2015 polling by Rakuten

    found that smartphone users in Japan were much more

    inclined to make their next mobile phone purchase a

    smartphone: More than 40% of mobile phone users

    surveyed planned to purchase a smartphone or were

    heavily leaning in that direction. Only 6.3% were firmly

    committed to replacing their existing feature phone with

    another one.

    % of respondents

    Type of Mobile Phone that Feature Phone vs.Smartphone Users in Japan Plan to Purchase Next,Jan 2015

    Feature phone users

    9.0% 31.8% 34.8% 18.3%6.3%

    Definitely a smartphone

    Leaning toward a smartphone

    Fine with either

    Leaning toward afeature phone

    Definitely a feature phone

    Note: feature phone users n=400; smartphone users n=400; ages 20-59;numbers may not add up to 100% due to roundingSource: Rakuten as cited in press release, Jan 23, 2015

    190380 www.eMarketer.com

    Smartphone users

    56.3% 35.5% 7.3%

    0.5%0.5%

    The higher costs of purchasing smartphones and their

    data packages appear to be dissuading some feature

    phone users from trading up. In April 2015 polling

    from Lifemedia Research Bank, almost half (49.4%) of

    respondents who said they werent interested in using a

    smartphone expressed concern about the higher charges

    associated with usage, while 30.2% said the devices

    themselves were too expensive.

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    % of respondents

    Reasons that Internet Users in Japan Are NotInterested In Using a Smartphone, April 2015

    Satisfied with feature phone

    65.3%

    Fees associated with usage are too high

    49.4%

    Smartphones (hardware) are too expensive

    30.2%Do not need PC-like functions on mobile phone

    29.9%

    Battery life is too short

    15.3%

    Seems difficult to use

    10.8%

    The phone (hardware) is too big

    9.6%

    Have no interest in mobile devices in general

    9.0%

    Have no interest in using apps

    8.1%

    Other

    2.4%

    Note: n=334 ages 10-69 who do not use a smartphoneSource: Lifemedia Research Bank survey as cited in press release, April 8,2015

    189523 www.eMarketer.com

    Another idiosyncratic characteristic of the mobile phone

    market in Japan is its affinity for Apple devices.

    According to data from IDC, the iPhone accounted for

    58.7% of smartphones shipped in the country in 2014,

    well above the 14.2% share controlled by domestic OEM

    Sony. Next was Sharp (11.4%), then Samsung (4.7%) and

    Kyocera (4.5%).

    % of totalSmartphone Shipment Share in Japan, by Brand, 2014

    Apple58.7%

    Sony14.2%

    Sharp11.4%

    Samsung4.7%

    Kyocera4.5%

    Other6.6%

    Note: numbers may not add up to 100% due to roundingSource: International Data Corporation (IDC) as cited in press release,March 12, 2015

    189385 www.eMarketer.com

    Apples control of the smartphone market understandably

    results in the companys iOS found on a sizeable

    number of devices in the market. According to Kantar

    Worldpanel ComTech, devices running iOS made up

    45.1% of smartphones sold in Japan in March 2015, while

    Android was on 52.3% of devices sold that month. iOSs

    smartphone sales share was a drop from 60.2% recorded

    in December 2014, but that figure was likely boosted by

    the recent release of Apples popular iPhone 6 and iPhone6 Plus models.

    % of total

    Smartphone Sales Share in Japan, by OS,Dec 2012-March 2015

    Android iOS Other

    Dec 2012 32.2% 66.1% 1.7%

    June 2013 44.6% 53.7% 1.8%

    Dec 2013 30.5% 68.7% 0.8%

    June 2014 58.8% 39.5% 1.7%

    Dec 2014 38.3% 60.2% 1.5%

    March 2015 52.3% 45.1% 2.5%

    Note: numbers may not add up to 100% due to roundingSource: Kantar Worldpanel ComTech, May 2015

    183852 www.eMarketer.com

    JustSystems data similarly found that Android held a lead

    in the market over iOS, but not by as wide a gap as it

    does in many other markets.

    % of respondents

    Smartphone User Share in Japan, by OS,June 2014, Dec 2014 & April 2015

    Android iOS Other

    Note: April 2015 n=648 ages 15-69; numbers may not add up to 100% dueto roundingSource: JustSystems, "Mobile and Social Media Monthly Survey," May 15,2015

    190463 www.eMarketer.com

    April 2015

    54.3% 44.1% 1.5%

    June 2014

    54.5% 44.2% 1.4%

    Dec 2014

    53.4% 46.3% 0.3%

    4G connections are already well entrenched in Japan.

    According to data from Mobidia and Ovum, there were70.6 million 4G LTE mobile connections in the country at

    the end of 2014, with a 47.2% penetration rate among the

    overall population.

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    Data from Cisco Systems reported that 4G connections

    made up a much higher proportion of all mobile

    connections, at 43%, and projected that figure would

    reach 63% by 2019. Cisco also found that 86% of mobile

    traffic in Japan was conducted over 4G networks in

    2014, and estimated that 96% of traffic would be on 4G

    connections in five years time.

    Japan has three major mobile service providersNTTDocomo, au and SoftBank. According to a survey of

    smartphone users conducted by JustSystems in April

    2015, 37.3% of respondents said they used NTT Docomo,

    followed by au (30.6%) and SoftBank (25.2%).

    % of respondents

    Smartphone User Share in Japan, by Service Provider,April 2015

    NTT Docomo37.3%

    au30.6%

    SoftBank25.2%

    Y!mobile3.2%

    Other3.7%

    Note: n=648 ages 15-69Source: JustSystems, "Mobile and Social Media Monthly Survey," May 15,2015

    190462 www.eMarketer.com

    According to company filings, NTT Docomo had

    66.6 million subscribers as of Q1 2015, while au had43.5 million and SoftBank had 37.8 million.

    SOUTH KOREAThe mobile phone market in South Korea is about as close

    to saturation as it can get. The country is well-known

    for its affinity for mobile devices, especially the phablet

    form factor, which lands somewhere between a

    smartphone and a tablet in terms of screen size but

    allows for cellular service. eMarketer estimates that there

    will be 40.8 million mobile phone users in South Koreain 2015, reaching 83.0% of the overall population. The

    number of mobile phone users will increase only slightly

    to 41.9 million by 2019, when the penetration rate will

    reach 84.9%.

    Mobile Phone* and Smartphone** Users in SouthKorea, 2014-2019

    Mobile phoneusers* (millions)

    % of population

    % change

    Smartphoneusers** (millions)

    % of mobilephone users

    % change

    2014

    40.5

    82.6%

    0.8%

    32.2

    79.5%

    11.9%

    2015

    40.8

    83.0%

    0.7%

    33.6

    82.3%

    4.3%

    2016

    41.1

    83.5%

    0.7%

    34.6

    84.3%

    3.1%

    2017

    41.4

    84.0%

    0.7%

    35.6

    86.0%

    2.7%

    2018

    41.6

    84.5%

    0.7%

    36.5

    87.6%

    2.6%

    2019

    41.9

    84.9%

    0.6%

    37.0

    88.4%

    1.5%

    Note: *individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; **individuals of any age who own atleast one smartphone and use the smartphone(s) at least once per monthSource: eMarketer, July 2015

    193907 www.eMarketer.com

    Smartphone adoption in South Korea has been fast and

    is now nearing totalitygrowing just 4.3% in 2015, down

    from 11.9% the previous yearindicating that adoption

    of the devices is slowing. This year, smartphone users

    will total 33.6 million, growing to 37.0 million in 2019,

    when they will make up 88.4% of mobile phone users inthe country.

    Time spent with smartphones in South Korea is already

    high. A survey conducted by the Korea Internet &

    Security Agency (KISA) found that 72% of smartphone

    users in the country spent at least 2 hours per day on

    their devices in 2014.

    % of respondents

    Daily Time Spent Using Smartphones AmongSmartphone Users in South Korea, 2014

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    Mobile Data and Device Metrics in South Korea,2014 & 2019

    2014 2019

    Mobile devices

    Mobile device users (millions) 45.7

    Mobile device user penetration (% of population) 90%

    Smartphones in use (millions) 48

    Connected tablets in use (millions) 3

    4G connections (% of total mobile connections)* 52%Mobile data

    Mobile data traffic per user (MB/month) 13,055

    Smartphone data traffic (% of total) 76%

    Tablet data traffic (% of total) 13%

    Laptop data traffic (% of total) 1%

    Mobile video traffic (% of total mobile data traffic) 75%

    4G data traffic (% of total mobile data traffic)

    43.8

    88%

    39

    1

    50%

    2,505

    87%

    5%

    2%

    59%

    89% 96%

    Note: includes only devices connected to the mobile network; excludesdevices connected via Wi-Fi; *excludes low-power wide area (LPWA)machine-to-machine (M2M) connectionsSource: Cisco Systems, "Cisco Visual Networking Index (VNI): Global MobileData Traffic Forecast Update, 2014-2019," Feb 3, 2015

    185491 www.eMarketer.com

    South Korea also made waves in 2014 when itannounced its intent to develop the next generation

    of mobile broadband technology: 5G. However, price

    wars among wireless telecoms competing for users

    have left companies lacking the deep pockets needed to

    develop and build out the new technologies 5G networks

    would require.

    Unsurprisingly, a survey conducted by Gallup Korea in

    August 2014 found that the Samsung Galaxy was the

    most widely adopted device brand among smartphone

    users in South Korea, used by 58% of respondents.

    More than 21% used the LG G2, Gplex and Optimus

    models, while 10% used Apples iPhone and 7% used the

    Pantech Vega.

    % of respondents in each group

    Smartphone Brand Used by Smartphone Users inSouth Korea, by Demographic, Aug 2014

    Gender

    Male

    Female

    Age

    19-29

    30-39

    40-49

    50-59

    60+

    Total

    SamsungGalaxy S/

    Note

    60%

    56%

    53%

    55%

    58%

    63%

    66%

    58%

    LG G2/GPlex/

    Optimus

    19%

    23%

    24%

    21%

    17%

    21%

    18%

    21%

    iPhone

    11%

    9%

    15%

    16%

    8%

    5%

    3%

    10%

    PantechVega

    5%

    8%

    7%

    4%

    12%

    5%

    2%

    7%

    Other

    1%

    2%

    1%

    1%

    2%

    3%

    0%

    1%

    Don'tknow/

    declinedto answer

    4%

    3%

    1%

    2%

    4%

    3%

    11%

    3%

    Note: n=792; read as saying that 11% of male smartphone users use aniPhone; numbers may not add up to 100% due to roundingSource: Gallup Korea, "Gallup Korea Daily Opinion - Survey on SmartphoneUsage"; eMarketer calculations, Aug 27, 2014

    186828 www.eMarketer.com

    However, Counterpoint Research found that Apple had

    made substantial gains in the South Korean smartphone

    market following the release of the iPhone 6 and the

    iPhone 6 Plus models in fall 2014. According to the

    early 2015 blog post, Apple accounted for one-third of

    smartphone sales in November 2014, while 46% of

    smartphone sales went to Samsung in the same month.

    According to company filings, mobile service provider SK

    Telecom had 28.4 million subscribers as of Q1 2015. KT

    had 18.2 million subscribers that quarter, while LG U+ had

    11.4 million.

    SOUTHEAST ASIA

    Hong KongData for Hong Kong indicates that the market for mobile

    phones is becoming saturated. The penetration rate of

    mobile devices among Hong Kongs population will reach

    82.6% in 2015 and 84.4% by the end of the forecast

    period, making it one of the most highly penetrated

    markets tracked by eMarketer. We estimate that mobile

    phone user growth will be slow, at 1.6% in 2015, givingthe region a total of 5.9 million mobile phone users. That

    rate is expected to slow to just 0.7% by 2019, when the

    region will have 6.1 million mobile phone users.

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    eMarketer forecasts that 66.6% of Hong Kongs

    population will be smartphone users in 2015, with that

    figure expected to grow to 74.5% by 2019. The number

    of smartphone users will reach 4.8 million people in

    2015, a 7.1% increase over the previous year. By 2019,

    smartphone users will number 5.4 million.

    According to Hong Kongs telecom regulator the Office

    of the Communications Authority (OFCA), Hong Konghad 16.7 million mobile connections as of April 2015. The

    number of mobile connections is so high because Hong

    Kong is a market in which mobile phone users often

    employ multiple SIM cards to quickly take advantage

    of discounts offered by competing carriers. OFCA also

    reported that there were 7.3 million 3G customers and

    4.9 million 4G customers in Hong Kong as of March 2015.

    MalaysiaIn 2015, Malaysia will have 21.7 million mobile phone

    users, eMarketer estimates, giving the devices a 71.0%penetration rate among the overall population. However,

    the mobile phone adoption growth rate is slowing and will

    decline from 4.2% in 2015 to 1.7% in 2019.

    Smartphone users in Malaysia will number 10.1 million

    this year, a 14.0% growth over 2014. By 2019, there will

    be 13.7 million smartphone users in the country, with the

    devices achieving a 57.3% penetration rate among mobile

    phone users.

    Research firm Gfk reported that 8.5 million smartphone

    units were sold in Malaysia in 2014, with the smartphone

    segment priced between $150 and $200 increasing its

    volume share from 10% of the overall market in 2013

    to 16% in 2014. The popularity of cheap smartphones

    was also highlighted by Gfks data, which found that the

    average price of smartphones sold in Malaysia fell to $315

    in 2014, from $351 the previous year.

    According to research from the IDC, Samsung

    controlled the largest slice of the smartphone market

    in Malaysia in Q4 2014. Samsung devices constituted

    30% of smartphones shipped that quarter, followed by

    Lenovo (17%), Asus (9%), Oppo (7%) and Apple (7%).

    IDC expects both Taiwanese- and Chinese-produced

    smartphones will make inroads in Malaysia this year,

    gaining market share against both domestic OEMs and

    Korean manufacturer Samsung. Sales of Apple devices,

    meanwhile, are hamstrung by their high price point.

    With Apple devices relatively unpopular in Malaysia, it

    makes sense that Googles Android OS has a stronger

    presence in the country. Mobile ad network InMobi found

    that 80.4% of its ad impressions on mobile devices

    during Q4 2014 were made on smartphones running

    Android. Only 15.2% were on devices running iOS.

    PhilippinesIn 2015, 65.3% of the population in the Philippines willuse mobile phones regularly, eMarketer estimates, giving

    the devices a user base of 71.6 million people. Mobile

    phone user growth will be 5.2% this year and decline to

    2.3% by 2019.

    Smartphone user growth in the country will be

    significantly higher, reaching 20.2% in 2015, totaling

    26.2 million smartphone users23.9% of the overall

    population. By 2019, 39.2 million people in the Philippines

    or 33.4% of its population, will own a smartphone.

    The Philippines is a market where mobile phone users

    are squarely in the middle of the transition from feature

    phones to smartphones. According to the IDC, 47% of

    mobile phones shipped in the country last year were

    smartphones. IDC also reported that the number of

    smartphones shipped exceeded the number of feature

    phones shipped for the first time in Q3 2014. IDC credited

    part of the rise of smartphones to declining prices that

    often made them only marginally more expensive than

    feature phones.

    Local smartphone manufacturers have used marketing

    and low prices to command a sizable share of the market

    in the Philippines. IDC found that Filipino smartphone

    manufacturers controlled the largest share of smartphone

    shipments in 2014, accounting for 21.9% of them.

    Samsung was second with 13.3%, then domestic

    OEM MyPhone (11.2%), Chinas Lenovo (6.5%) and

    homegrown Torque (4.8%).

    The mobile service provider market in the Philippines

    is an effective duopoly ruled by the Philippine Long

    Distance Telephone Company (PLDT) and Globe Telecom.

    According to company filings, PLDT had 69.6 million

    cellular service subscribers at the end of Q1 2015, while

    Globe had 41.6 million.

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    SingaporeeMarketer estimates there will be 4.7 million mobile

    phone users in Singapore in 2015, giving the devices

    an 82.8% penetration rate. By 2019, there will be

    5.2 million mobile phone users, with the penetration

    rate reaching 84.4%.

    Smartphones are already well entrenched in Singapore,which is a highly developed market. eMarketer estimates

    that 70.5% of the overall population4.0 million people

    will use such a device in 2015. The smartphone user

    growth rate will be just 5.7%% this year, a sign that the

    market for the devices is maturing. By the end of the

    forecast period, there will be 4.6 million smartphone

    users, for a penetration rate of 75.0% among the

    overall population.

    According to BuddeComm, 3G and 4G networks are

    already well entrenched in Singapore: More than 95%

    of mobile connections operated on one of these fasternetworks as of early 2014. Singapore was also the first

    country to launch a 4G LTE-Advanced (LTE-A) mobile

    network in May 2014 that allowed download speeds of up

    to 300 megabits per second.

    BlackBerry remains a relatively strong player in Singapore.

    According to Q1 2015 data from mobile network InMobi,

    29.2% of ad impressions through its network were made

    on devices running BlackBerrys OS. Android was the

    top OS on InMobis network, with 43.1% of impressions

    taking place on its operating system and Apples iOS

    drawing 26.6% of impressions.

    ThailandeMarketer estimates that there will be 45.6 million

    mobile phone users in Thailand in 2015, with that

    number increasing to 49.5 million by 2019. The mobile

    phone penetration rate among the countrys population

    will reach 67.0% in 2015, but user growth will be low at

    3.4%. By the end of the forecast period, there will be

    49.5 million mobile phone users, giving the devices a

    72.0% penetration rate.

    The smartphone user base is growing rapidly from a

    fairly modest start point. Thailand will have 17.9 million

    smartphone users in 2015, an increase of 16.2% over

    the previous year. Smartphone penetration will be

    relatively low at 26.3%. However, by 2019 there will be

    24.8 million smartphone users in Thailand, a penetration

    rate equal to 36.0%.

    Android appears to have the upper hand in Thailand.

    According to Q4 2014 data from InMobi, 65.5% of ad

    impressions on the network were made on devices

    running Googles Android OS. In comparison, 31.3% of

    impressions were on devices running Apples iOS, while

    just 1.9% were on those running Windows Phone.

    The April 2015 GSMA report, Building Thailands Digital

    Economy, citing data from Analysys Mason, found thatthe penetration of mobile broadband networks in Thailand

    was closer to that found in developed Asia-Pacific

    countries than in emerging countries in the region.

    However, 4G networks remained limited to large urban

    areas, and plans to allocate additional spectrum for 4G

    networks were delayed following the ouster of the ruling

    government in May 2014.

    GSMA also reported that three mobile service providers

    dominated Thailands marketAdvanced Info Service

    (AIS), Digital Total Access Communication (DTAC) and

    True Corp. GSMA found that AIS had a 45.6% share ofmobile connections, followed by DTAC (28.9%) and True

    Corp. (24.3%).

    VietnameMarketer estimates that there will be 57.1 million mobile

    phone users in Vietnam in 2015, giving the devices a

    60.5% penetration rate. Mobile phone user growth in

    the country is expected to slow, hitting 4.4% in 2015 but

    falling to 2.6% by 2019, the end of the forecast period. By

    that time there will be 64.5 million mobile phone users in

    the country, for a penetration rate equal to 65.9%.

    Smartphone users in Vietnam will number 20.7 million

    in 2015, but their ranks will swell to 35.2 million by

    2019. Smartphone user growth will be substantially

    sharp throughout the forecast period, at 24.3% in 2015,

    and remain in the double digits through 2019 when it

    will be 10.1%. During that same time, the smartphone

    penetration rate will increase from 21.9% to 36.0%.

    There are other signs that smartphone uptake in Vietnam

    is continuing apace. The IDC reported that 11.6 million

    smartphone units shipped in Vietnam in 2014, a 57%

    year-over-year increase. IDC credited the robust growth to

    the sharp drop in the prices of smartphones in Vietnam,

    reporting that 60% of smartphones shipped that year cos

    $150 or less.

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    According to the IDC, Samsung remained the largest

    smartphone vendor in Vietnam in 2014, responsible for

    26% of devices shipped that year, down from 38% the

    previous year. Microsoft saw its share of shipments

    grow substantially, increasing from 16% in 2013 to 24%

    in 2014. Oppo was responsible for 8% of smartphones

    shipped, followed by Asus (6%) and Viettel (4%). But in

    a sign of how fractured the smartphone market remains

    in Vietnam, other vendors accounted for one-third ofshipments in the country.

    However, Vietnam remains a market lacking 4G

    networks. The countrys Ministry of Information and

    Communications (MIC) announced in March 2015 that

    it would officially launch 4G networks for commercial

    purposes in Vietnam in 2016.

    EUROPE

    Western Europes mobile phone landscape is

    advanced, with penetration rates close to saturation

    in many markets. However, countries in the region

    vary in regards to both mobile phone internet usage

    and smartphone adoption.

    eMarketer estimates that there will be 334.5 million

    mobile phone users in Western Europe this year, with

    the largest portion residing in Germany. By 2019, these

    users will number 347.4 million, when 82.0% of Western

    Europes population will use mobile phones, up from

    80.1% in 2015.

    millions and % of population

    Mobile Phone Users and Penetration in WesternEurope, by Country, 2013-2019

    2013 2014 2015 2016 2017 2018 2019

    Mobile phone users (millions)

    Germany 64.1 64.9 65.6 66.1 66.4 66.6 66.7

    UK 50.4 51.2 52.0 52.8 53.5 54.2 54.9

    Italy 47.9 48.7 49.4 50.1 50.7 51.3 51.7

    France 47.3 48.3 49.2 50.1 50.6 51.0 51.4

    Spain 38.7 39.1 39.6 40.0 40.4 40.8 41.2

    Netherlands 13.3 13.5 13.7 13.9 14.0 14.2 14.3

    Sweden 7.6 7.8 7.9 8.1 8.2 8.3 8.4

    Switzerland 6.4 6.5 6.6 6.7 6.8 6.9 7.0

    Denmark 4.6 4.7 4.7 4.8 4.8 4.8 4.9

    Finland 4.5 4.5 4.5 4.6 4.6 4.6 4.6

    Norway 4.4 4.5 4.5 4.6 4.6 4.7 4.7

    Ireland 3.8 3.9 4.0 4.1 4.1 4.2 4.2Other 31.9 3 2.3 3 2.6 32.9 33.1 33.3 33.4

    Western Europe 324.9 330.0 334.5 338.5 341.9 344.8 347.4

    Mobile phone user penetration (% of population)

    Norway 86.9% 87.0% 87.1% 87.2% 87.2% 87.2% 87.3%

    Finland 85.9% 86.0% 86.2% 86.4% 86.5% 86.7% 86.9%

    Denmark 82.6% 83.5% 84.3% 85.0% 85.7% 86.3% 86.8%

    Spain 81.6% 82.0% 82.2% 82.4% 82.6% 82.8% 83.0%

    Ir eland 80.5% 81.1% 81.5% 81.9% 82.2% 82.4% 82.6%

    Switzerland 79.5% 80.5% 81.3% 82.0% 82.5% 83.0% 83.5%

    Germany 79.0% 80.2% 81.1% 81.8% 82.3% 82.7% 82.9%

    Netherlands 79.0% 80.1% 80.9% 81.6% 82.2% 82.6% 83.0%

    Sweden 79.0% 80.1% 80.9% 81.6% 82.1% 82.4% 82.6%

    Italy 77.9% 78.9% 79.9% 80.7% 81.6% 82.4% 82.9%

    UK 78.6% 79.2% 79.8% 80.4% 80.8% 81.2% 81.5%

    France 74.9% 76.1% 77.3% 78.2% 78.7% 79.1% 79.4%

    Other 75.9% 76.8% 77.5% 78.0% 78.6% 79.0% 79.3%

    Western Europe 78.4% 79.3% 80.1% 80.7% 81.2% 81.7% 82.0%

    Note: individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; numbers may not add up to totaldue to roundingSource: eMarketer, April 2015; confirmed and republished, July 2015

    187828 www.eMarketer.com

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    The IDC reported that there are clear signs of saturation

    for the mobile phone market in Western Europe, finding

    that shipments of the devices declined by 5.2% year

    over year in 2014, totaling 174.1 million units. Feature

    phone shipments dropped by 39% during that time, while

    smartphone shipments were up by 6.4%.

    The mobile phone market in Central and Eastern Europe,

    meanwhile, will trail that of Western Europe, with mobilephone user penetration rates reaching 69.1% of the

    population for 2015 and increasing to 72.6% by 2019,

    eMarketer estimates.

    millions and % of population

    Mobile Phone Users and Penetration in Central &Eastern Europe, by Country, 2013-2019

    Mobile phone users (millions)

    Russia

    Turkey

    Poland

    Czech Republic

    Other

    Central &Eastern Europe

    Mobile phone user penetration (% of population)

    Turkey

    Poland

    Czech Republic

    Russia

    Other

    Central &Eastern Europe

    2013

    98.4

    55.9

    25.8

    7.4

    96.0

    283.5

    69.2%

    67.2%

    70.2%

    69.1%

    60.7%

    65.9%

    2014

    100.3

    57.8

    26.7

    7.5

    98.4

    290.7

    70.8%

    69.5%

    71.0%

    70.4%

    62.4%

    67.5%

    2015

    101.8

    60.0

    27.7

    7.6

    100.9

    297.9

    72.7%

    72.3%

    71.7%

    71.5%

    64.1%

    69.1%

    2016

    102.7

    61.8

    28.2

    7.7

    103.0

    303.4

    74.1%

    73.7%

    72.3%

    72.2%

    65.6%

    70.3%

    2017

    103.3

    63.2

    28.5

    7.8

    105.3

    308.0

    75.0%

    74.6%

    72.7%

    72.6%

    67.2%

    71.3%

    2018

    103.6

    64.3

    28.8

    7.8

    107.1

    311.5

    75.5%

    75.5%

    72.9%

    72.9%

    68.5%

    72.0%

    2019

    103.8

    65.1

    28.9

    7.8

    108.5

    314.2

    75.7%

    76.1%

    72.9%

    73.1%

    69.6%

    72.6%

    Note: individuals of any age who own at least one mobile phone and usethe phone(s) at least once per month; numbers may not add up to totaldue to roundingSource: eMarketer, April 2015; confirmed and republished, July 2015

    187831 www.eMarketer.com

    The rise of 4G networks in the region will facilitate

    data-intensive behaviors in European markets. In the

    Mobile Economy: Europe 2014 report, GSMA projected

    that 4G LTE connections in Europe would increase

    from 3% of total mobile connections at the end of 2013

    to 53% by 2020. Most operators have found that an

    increase in mobile data usage correlates to the availability

    of faster mobile networks.

    As a highly fragmented market, Europe is also facing a

    wave of consolidation in the telecom sector as revenue

    growth begins to flat-line, with no new customers left to

    sign up for service plans.

    DENMARKeMarketer estimates that the number of mobile phone

    users in Denmark will hit 4.7 million in 2015. As with

    the other Nordic countries, Denmark is a highly mature

    mobile phone market nearing its saturation point. In fact,

    with an 84.3% penetration rate in 2015, Denmark trails

    only two other countries in Western EuropeNorway

    and Finlandby that metric. By 2019, mobile phoneuser penetration in Denmark will increase only a few

    percentage points to 86.8%.

    Denmarks growth in mobile internet users, meanwhile,

    will be stronger over eMarketers forecast period, hitting

    14.6% in 2015 and then declining to 1.5% in 2019.

    The relatively strong user growth rate can be attributed

    to smartphone uptake in the country. In 2015, a projected

    3.7 million individuals, or 67.1% of Denmarks population,

    will use smartphones regularly. By 2019, there figures will

    increase to 4.7 million and 82.8%.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 21

    millions and % of mobile phone users

    Smartphone Users and Penetration in WesternEurope, by Country, 2014-2019

    Smartphone users (millions)

    Germany

    UK

    France

    Italy

    Spain

    Netherlands

    Sweden

    Switzerland

    Denmark

    Norway

    Ireland

    Finland

    Other

    Western Europe

    Smartphone user penetration (% of mobile phone users)

    Denmark

    NorwaySweden

    Netherlands

    Ireland

    UK

    Switzerland

    Germany

    Spain

    Finland

    France

    Italy

    Other

    Western Europe

    2014

    36.4

    35.1

    25.4

    23.8

    22.0

    8.8

    5.4

    4.3

    3.2

    3.1

    2.7

    2.5

    16.8

    189.5

    69.8%

    68.4%69.0%

    64.8%

    69.5%

    68.6%

    65.8%

    56.0%

    56.3%

    55.0%

    52.5%

    48.9%

    52.0%

    57.4%

    2015

    42.3

    38.3

    29.8

    28.1

    25.0

    10.4

    6.0

    4.8

    3.7

    3.5

    3.0

    2.9

    20.1

    218.0

    79.6%

    76.5%76.0%

    75.9%

    74.2%

    73.6%

    73.2%

    64.4%

    63.2%

    62.9%

    60.6%

    57.0%

    61.7%

    65.2%

    2016

    47.4

    41.4

    33.5

    30.9

    26.9

    11.7

    6.6

    5.3

    4.1

    3.9

    3.2

    3.1

    22.3

    240.3

    85.8%

    84.8%82.0%

    84.5%

    78.8%

    78.3%

    79.5%

    71.7%

    67.2%

    69.0%

    66.9%

    61.8%

    67.9%

    71.0%

    2017

    51.3

    44.0

    36.8

    32.9

    28.4

    12.4

    7.2

    5.8

    4.4

    4.1

    3.4

    3.4

    24.0

    258.1

    90.9%

    89.4%87.7%

    88.5%

    82.4%

    82.2%

    86.1%

    77.3%

    70.2%

    74.5%

    72.7%

    64.9%

    72.5%

    75.5%

    2018

    54.1

    45.7

    39.1

    34.8

    29.5

    13.1

    7.6

    6.2

    4.5

    4.3

    3.5

    3.6

    25.1

    271.2

    93.7%

    91.3%92.2%

    92.5%

    84.3%

    84.3%

    90.0%

    81.3%

    72.3%

    79.4%

    76.6%

    67.9%

    75.5%

    78.6%

    2019

    55.5

    46.8

    41.0

    35.4

    30.5

    13.6

    7.9

    6.4

    4.7

    4.4

    3.6

    3.8

    26.0

    279.6

    95.4%

    92.8%95.0%

    95.0%

    85.6%

    85.4%

    92.5%

    83.1%

    74.0%

    82.2%

    79.8%

    68.5%

    77.7%

    80.5%

    Note: individuals of any age who own at least one smartphone and use thesmartphone(s) at least once per monthSource: eMarketer, July 2015

    193878 www.eMarketer.com

    Denmark has its own way of describing the various

    mobile broadband options available to its users; mobile

    phone users typically purchase voice and data packages

    separately. According to data from the Danish Business

    Authority, mobile broadband in Denmark is defined

    as access to the internet via a mobile phone, laptop

    or tablet with a download speed of 256 kilobits per

    second. A standard subscription consists of a mobile

    broadband subscription that includes voice, data andSMS/MMS. An add-on data subscription consists of a

    data subscription with a fixed amount of data at a fixed

    maximum download speed. As the name implies, this

    subscription is purchased separately and added to a voice

    package. Finally, a dedicated mobile data subscription

    is not intended for mobile phones but for use with mobile

    internet devices like dongles.

    According to the Danish Business Authority, the number

    of standard subscriptions in the country rose 21.0%

    between H2 2013 and H2 2014 to reach 4.1 million.

    Add-on data subscriptions saw slower growth, increasing

    only 0.4% over that time to 1.2 million. The growth rate for

    dedicated mobile data subscriptions was higher, hitting

    4.9%, for a total of 1.2 million subscriptions.

    millions and % change

    Mobile Broadband Subscriptions in Denmark, by Type,H2 2013 & H2 2014

    H2 2013 H2 2014 % change

    Standard subscriptions 3.4 4.1 21.0%

    Add-on data subscriptions 1.2 1.2 0.4%

    Dedicated mobile data subscriptions 1.1 1.2 4.9%

    Total 5.7 6.5 13.6%

    Note: as of the end of each periodSource: Danish Business Authority, "Telestatistik Andet Halvr 2014," May29, 2015

    190592 www.eMarketer.com

    The Danish Business Authority also released figures that

    provided a breakdown of prepaid vs. postpaid mobile

    connections and found that only 871,000 of 7.1 million

    connections were prepaid in H2 2014.

    thousands, % change and % of population

    Mobile Connections and Penetration in Denmark, byType, H2 2013 & H2 2014

    H2 2013 H2 2014 % change

    Mobile phone 7,031 7,100 1.0%

    Prepaid 868 871 0.4%

    Dedicated mobile data 1,109 1,163 4.9%

    Total mobile subscriptions 8,140 8,263 1.5%

    % of population 143.8% 146.0% 1.5%

    Note: as of the end of each period; numbers may not add up to total due toroundingSource: Danish Business Authority, "Telestatistik Andet Halvr 2014," May29, 2015

    190594 www.eMarketer.com

    According to data from International Data Corporation

    Nordic (IDC Nordic), Apple sold the most smartphones

    in Denmark in Q1 2015, making up 45% of the market.

    Samsung took a 36% share, followed by Sony (8%), LG

    Electronics (4%) and Nokia- or Microsoft-branded phones

    (3%). Despite the fact that Samsung offers devices at a

    higher number of price points than Apple, including thelower-end devices, Apple sales were still stronger, most

    likely due to the fall 2014 release of its iPhone 6 and

    iPhone 6 Plus models in Denmark.

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    GLOBAL MOBILE LANDSCAPE 2015:A COUNTRY-BY-COUNTRY GUIDE TO MOBILE PHONE AND SMARTPHONE USAGE 2015 EMARKETER INC. ALL RIGHTS RESERVED 22

    % of total

    Smartphone Sales Share in Denmark, by Brand,Q1 2015

    Apple45%

    Samsung36%

    Sony 8%

    LG 4%

    Nokia/Microsoft3%

    Other4%

    Source: International Data Corporation Nordic (IDC Nordic) as cited byBerlingske Business, May 28, 2015

    190610 www.eMarketer.com

    Data from Danske Medier (IAB Denmark) found that 47%

    of smartphone owners had an Apple device as of May

    2015. Samsung was the next-most-popular brand, owned

    by 24% of smartphone owners, followed by Sony (8%),

    Nokia (7%) and HTC (6%).

    % of total

    Smartphone Owner Share in Denmark, by Brand,May 2015

    Apple 47%

    Samsung 24%

    Sony 8%

    Nokia 7%

    HTC 6%

    LG2%

    Huawei2%

    Other3%

    Note: ages 15-75; numbers may not add up to 100% due to roundingSource: Danske Medier (IAB Denmark) and Kreativitet & Kommunikation,"Mobile Devices 2015" conducted by TNS Gallup Denmark as cited in pressrelease, June 11, 2015

    191191 www.eMarketer.com

    In terms of carriers, there are four major players in

    Denmark: TDC, Telenor, Telia and Hi3G Denmark.

    According to H2 2014 data from the Danish Business

    Authority, TDC held 37.8% of the market, followed by

    Telenor (23.6%), Telia (17.5%) and Hi3G