Email Marketing Benchmarks and Recommendations for 2016

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Email Marketing Benchmarks: Industry Stats & Recommendations for 2016

Transcript of Email Marketing Benchmarks and Recommendations for 2016

Page 1: Email Marketing Benchmarks and Recommendations for 2016

Email Marketing Benchmarks: Industry Stats & Recommendations for 2016

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Kath PayFounder & CEO Holistic Email Marketing [email protected] twitter.com/kathpay linkedin.com/in/kathpay

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Michal LeszczynskiContent Marketing Manager [email protected] twitter.com/mrleszczynski

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What we’ll talk about

• Purpose of the study

• Key findings

• Recommendations for 2016

• Conclusion

• Q&A

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Purpose of the Study

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Finding Answers

• How does my email marketing stack up against the competition?

• Are we missing out on opportunities for growth?

• Which high-impact areas should we focus this year?

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Key Findings

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Methods

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Evaluation and Tracking

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List Quality

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Communications Strategy

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Email Techniques

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All Industries

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6 tips for success in 2016

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1: Personalize your way to success

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–Christian Ricci, Chia Monkey

“Web personalisation is a strategy, a marketing tool, and an art.

It brings focus to your message and delivers an

experience that is customer-oriented and relevant.”

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Personalise on any of theseRemember! Email is the easiest channel to personalise!

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Don’t restrict yourself to one type of data

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2: Ensure you measure the correct metric

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What is your success metric?

Subject Line Opened Clicked Converted

Win the pampering prize of a lifetime worth $10,000

38,91% 9,35% 6,74%

Win spa breaks, a personal shopper and more worth $10,000 35,76% 11,03% 9,19%

Win a pampered new you worth $10,000 38,01% 15,45% 10,67%

Win a trip to Champneys and more worth $10,000 with Veet 33,23% 16,76% 11,01%

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and here’s another….

• VersionA:YourOpinionCounts– WinaFijiHandTote• VersionB:Takethe5MinuteFijiSurvey– Win$50.

Winner:VersionBwith25.3%moreclickthroughsVersionAhoweverhad12.3%higheropenrate

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3: Think CURVE when crafting your subject line 

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Think CURVE when crafting your subject lines

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“Open me quick! I expire at 6pm, payday treat”

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4: Think of every email as being a survey

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Who makes up your database?Your target market!

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Surveys are good

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However tests are better than surveys

Actions speak louderthan

words

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Strategically plant information

And discover what resonates

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5: Embrace the holistic approach

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Email is not an island

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Everything that happens before AND after the email affects your

results

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Look at the customer journey

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Ensure there are no disconnects

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6: Give your subscription the prominence it deserves

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Moving the form to above the fold

•30% lift in Website Email Conversion Rate

•Revenue generated from new visitors to the site didn’t decrease - it increased.

Source: Alchemy Worx

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Wrapping Up

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6 tips for email success in 2016

1.Personalize your way to success2.Ensure you measure the correct metric3.Think CURVE when crafting your subject

line 4.Think of every email as being a survey5.Embrace the holistic approach6.Give your subscription the prominence it

deserves

Page 42: Email Marketing Benchmarks and Recommendations for 2016

Kath PayFounder & CEO Holistic Email Marketing [email protected] twitter.com/kathpay linkedin.com/in/kathpay

Michal Leszczynski

Content Marketing Manager [email protected]

twitter.com/mrleszczynski

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Q&A