email: konradd@politech-institute.eu

Brussels, Belgium November 16, 2010

byKonrad Dwojak

Junior Project Coordinator

POLITECH INSTITUTEPOLITECH INSTITUTE

ePractice Workshop: Public Services 2.0ePractice Workshop: Public Services 2.0

WAVE & eMPOWER: eParticipation Case WAVE & eMPOWER: eParticipation Case Studies for Public Services 2.0Studies for Public Services 2.0

POLITECH INSTITUTEPOLITECH INSTITUTEEuropean Center of Political TechnologiesEuropean Center of Political Technologies

What is WAVE?What is WAVE?

WAVE - Welcoming Argument Visualization to EuropeWAVE - Welcoming Argument Visualization to Europe

Targets cross-border discussions on drafted and implemented EU Targets cross-border discussions on drafted and implemented EU environmental legislation on climate changeenvironmental legislation on climate change

feedbacks its results to MEPs and MPs affiliated with the Project to feedbacks its results to MEPs and MPs affiliated with the Project to ultimately join up with and inform the national governments of the ultimately join up with and inform the national governments of the three trial sites - UK, France and Lithuaniathree trial sites - UK, France and Lithuania

• Bottom-up approach

6576 users6576 users

www.wave-project.euwww.wave-project.eu

Public Services 2.0 - Brussels, Belgium - November 16, 20102

WAVE’s FeaturesWAVE’s Features

WAVE has implemented DebateGraph's mapping tool to WAVE has implemented DebateGraph's mapping tool to visualize and facilitate opinions on complex legislationvisualize and facilitate opinions on complex legislation• Rate ideas/comments• Influence the impact/importance of others’ comments• Discussion features within a map (Stream)

GroupsGroups• Create and share a group on a particular topic• Develop a map on a specific topic• Interact with group members

EventsEvents PollsPolls MapMap

Public Services 2.0 - Brussels, Belgium - November 16, 20103

What is eMPOWER?What is eMPOWER?

Aims to motivate and strengthen the involvement of NGOs and Aims to motivate and strengthen the involvement of NGOs and citizens in the decision-making process on environmental issues at citizens in the decision-making process on environmental issues at a National and European levelsa National and European levels Portugal Italy Greece

ePetitioning platform in 4 languagesePetitioning platform in 4 languages Gathers evidence in order to provide input to decision-makers and Gathers evidence in order to provide input to decision-makers and

make them view policy from the public perspectivemake them view policy from the public perspective Bottom-up approach Acts as a stimulus for citizens’ involvement and empowerment

www.ep-empower.euwww.ep-empower.eu

Public Services 2.0 - Brussels, Belgium - November 16, 20104

eMPOWER’s FeatureseMPOWER’s Features

ePetitioning SystemePetitioning System

• Different levels of registration/signatures tested

• Feedback from the users

Sharing Views by the usersSharing Views by the users

• Blogs

• Forum

GroupsGroups

Public Services 2.0 - Brussels, Belgium - November 16, 20105

ConclusionsConclusions

Service Supply vs. Service DemandService Supply vs. Service Demand• Important & ‘hot’ topics/issues are not always in public ‘demand’

The importance of well-developed toolsThe importance of well-developed tools Easy to use Minimum # of errors in the final version Simple registration process

Make it clear to the citizens that a tool plays a direct impact on Make it clear to the citizens that a tool plays a direct impact on decisions of policy-makers and policiesdecisions of policy-makers and policies Involve key politicians/policy-makers

Interactivity/Web 2.0 featuresInteractivity/Web 2.0 features Marketing, dissemination, PRMarketing, dissemination, PR

Treat like a commercial product

Public Services 2.0 - Brussels, Belgium - November 16, 20106

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THANK YOU!THANK YOU!

Konrad DWOJAK

email: konradd@politech-institute.eu

POLITECH INSTITUTE European Center of Political Technologies

Address: Saint Bernard, 67 – Brussels B-1060 – Belgiumemail: info@politech-institute.eu – website: www.politech-institute.eu

Public Services 2.0 - Brussels, Belgium - November 16, 2010