Email Etiquette 101 - shooksclasses.weebly.com€¦ · Email Tip #18 Allow for response time. §...
Transcript of Email Etiquette 101 - shooksclasses.weebly.com€¦ · Email Tip #18 Allow for response time. §...
Email Etiquette
101
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What is it?
Ageneralsetofexpectationsregardinghowpeopleshouldcommunicatewhensendingelectronicmail.
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Why does it Matter? What’s The “Perc”?
1. Professionalism:Youwanttocomeacrossassomeonewhoknowswhattheyaretalkingabout.
2. Efficiency:Writingemailsthatareclearandeloquentwillincreasetheeffectivenessofyourcommunication.
3. Respect:Ifyouarewritinganemail,youareoftenmakingarequest.Youwantyouraudiencetorespectyouasaperson.
4. CommonSense:Anelementofbasichumanityisbeingkindtoothers.Angry,hatefulemailiscounterintuitivetothat.
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Consider Your Audience
Howmightyourstyleandtonebedifferentwhenemailing:
q Abossq Aparentq Afriendq Apastor
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How to Email a Teacher
Inyouracademiccareer,therewillbemanytimesyouemailateacher.Whendoingso,makethesetipsapriority.
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Email Tip #1 Useaprofessionalemailaddress.
§ Yourteacherwillnotappreciatereceivinganemailfromsirmixalotninja@ymail.com.
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Email Tip #2 Selectaprofessionalfont.
§ Useaclearprintfont.§ Avoidbrightcolorsandhighlightingbehind
text.Theyaredifficulttoread.
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Email Tip #3 Includeaclear,directsubjectline.
§ Includeyourname.§ Includeyourclassperiod.§ Includethetopic.
Subject:MollyWeller,1stHour,ReadingJournal
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Email Tip #4 Beginwithaprofessionalsalutation.DearMrs.Kruse,GoodmorningDr.Epplin,
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Email Tip #5 Spelltherecipient’snamecorrectly.
§ Itlooksreallylazytoemailsomeonewitharequestbutnotbethoughtfulenoughtotakethetimetodoublecheckthespellingoftheirname.
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Email Tip #6 Avoidexclamationpoints.
§ Theyareinformal.
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Email Tip #7 AvoidusingALLCAPS.
§ Itsoundslikeyouareshoutingatyouraudience.
DOYOUUNDERSTAND?
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Email Tip #8 Avoidsarcasmfollowedbywinkyfacesorotheremojis.
§ It’sverydifficulttodeciphertoneinanemail.
§ Emojisarenotprofessional.§ Sometimestheycanbeconstruedas
passiveaggressive.
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Email Tip #9 Don’temailwhenangry.§ Ifthesubjectoftheemailisasensitiveone,
it’sbesttodiscussitinperson.§ Wordsarereaddifferentlythantheyare
heard.
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Email Tip #10 Avoidblamingandexcuses.Takeresponsibilityandownership.
§ Don’tblameyourpet.§ Oryourparents.§ Oryourteacher.§ Oryoursibling.§ Orthepresident.
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Email Tip #11 Beclearandmentionspecifics.Yourteacherhasmanystudents.“Todayinclassyouhandedbackmypaper…”Whichclass?Whichpaper?
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Email Tip #12 Beconcise.
§ Saywhatyouneedtosayinafewsentencesorless.
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Email Tip #13 Avoidusingtheword“you”ifatallpossible.
§ Itputstherecipientonthedefensive.
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Email Tip #14 Don’temailaskingforextracredit.
§ Mostofthetimestudentsdothis,theyhaven’tcompletedsomeofthemandatorycourseworkthatwasassigned.
§ Ifit’sreallythatimportanttoyou,askinperson.
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Email Tip #15 Includebothyourfirstandlastnameinthesignatureblock.
§ Thankyou,§ Sincerely,§ Mybest,
ElmerFudd
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Email Tip #16 Proofread
§ Usecompletesentencesandpropergrammar.Otherwise,youlookunintelligent.
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Email Tip #17 Includeacomplimentand/oranoteofthankfulness.
§ Complimentsandgratuitymakeyouraudiencemorereceptivetoyourrequest,andtheyalsohelpyoutocomeacrossasakindpersonwhoisnotcompletelynarcissistic.
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Email Tip #18 Allowforresponsetime.
§ Allowyourteacheratleast24hourstoreplytoyouremail.Believeitornot,wehavelives,too!
§ NeveremailaskingforsomethingASAP.It’srude.
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Email Tip #19 Beawareofhighandlowregister.
§ High-registertone:Usewhentalkingtoasuperior(abossorteacher).ü Thank you so much for helping me study for
the upcoming novel test. § Low-registertone:Usewhentalkingtoa
friendorfamilymember.ü It was so awesome hanging with you today
studying for that test!
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Email Tip #20 Ifyouhavenochoicebuttowritealengthieremail,usebulletswherepossible.
§ Bulletedquestionsorstatementsareeasierto:
ü read ü mentally organize ü remember
inemailsthanlengthyparagraphs.
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How to Email a Teacher 101
IfthecontentoftheemailisonthenegativesideATALL,useaflatterysandwichapproach.
1. FLATTER/POSITIVECOMMENT2. request/complaintgentlyworded3. FLATTER/POSITIVITY/THANKFULNESS
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How to Email a Teacher 101
Ultimately,thewayyouemailsomeonereflectsonwhoyouareasaperson.Takeyourtime,anddoitcorrectlyso
thatpeoplenotonlytakeyouseriouslybutalsohavemad
respectforyou.
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