Emad Shoukry C.V 2016

Bachelor Emad Samaan Shoukry Abdel Meseh

Personal Data:

Date of Birth : 20.05.1982

Place of Birth : Luxor, Egypt

Nationality : Egyptian

Marital Status : married

Confession : Coptic Christian

Contact Data:

Address : Hour Moheb Street Luxor, Egypt

Mobile : +20 (0) 1281 2234 56

E-Mail : [email protected]

Skype : emadshoukry82

Date : 02.05.2023Bachelor Emad Samaan Shoukry Abdel Meseh

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CURRICULUM VITAE

CURRICULUM VITAE

mailto:[email protected]

Summary

Business competence:

Economic expertise Experience in the hotel/touristic industry Entrepreneurial thinking and action need Customer, result and cost orientation Customermanagement Organizational skills

Social competence:

Persuasiveness Cooperation and teamwork Occurrence and effect

Personal competence:

Flexibility and rapid training of new facts and situations Organizational and analytical skills Decision-making ability and responsibility Action orientation among customers and cost perspective Readiness for learning and change

Leadership competence:

Staff control by management and motivation Encourage employees and further develop in the context of performance

enhancement Time- and goal-orientation

Highlights of qualifications:


A G E N D A

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CURRICULUM VITAE

Huge experience in managing hotel operations Deep knowledge of various hotel departments Remarkable ability to resolve problems with standardized solutions Familiarity in writing reports and all business correspondence Ability to compute rate, ration, and percent Exceptional ability to work on weekends and extra hours Exceptional ability to work well in a team

CURRICULUM VITAE

Summary

Professional development

Career development

Study

School career

Personal skills

Languages

Refeences

DIPLOMA

Bachelor in Hotel Management High Institute for Tourism & Hotels, Luxor (Egypt), 11.07.2004

WORK CERTIFICATES

Maritim Jolie Ville Kings Island Resort, January 2011

Maritim Düsseldorf, Trainee, March 2010

Maritim Jolie Ville Golf Resort, October 2009 Mövenpick Luxor Hotel & Resort, September 2006


Professional development

Since 07/2010 Assistant Front Office ManagerMaritim Island Hotel & Resort, Luxor (Egypt)

Replaces Front Office Manager during his vacations & absence

Participate in the selection of the Front Office staff Filling and organization system for all the front office

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CURRICULUM VITAE

Handling all the pending cases with other departments Assists in training, cross training & retraining all Front

office personnel Schedules the Front Office Staff Supervise workloads during shifts Assists and evaluates the job performance of each Front

Office employee Following up all the reservations done on daily basis and

future business Maintains working relationships and communication with

all departments Resolves guest’s problems quickly, efficiently &

courteously

06/2008 Front Desk Manager06/2010 Maritim Island Hotel & Resort, Luxor (Egypt)

01/2007 Front Office Supervisor05/2008 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)

10/2005 Front Office Shilf Leader12/2006 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)

05/2001 Receptionist09/2005 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)Bachelor Emad Samaan Shoukry Abdel Meseh

Career development

10.03.2010 Professional Front Office Management training17.03.2010 Maritim Hotel, Düsseldorf und Bonn (Germany)

06.05.2009 Trends for the hotel industry 10.05.2009 (Quality assurance & Bench marketing)

Maritim Hotel Sharm El Sheikh (Egypt)

10.10.2006 Serve & Sell Front Office15.10.2006 Mövenpick Hotel El Gouna Resort, Hurghada (Egypt)

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CURRICULUM VITAE

05/2005 Basic training in08/2007 Mövenpick Luxor Hotel & Resort, Luxor (Egypt)

Handling all reservation types Mövenpick six key issues Market segment Communication techniques Train the trainer You as a supervisor Ecommerce training Conflicts with customers Professional complaint handling

Study

09/2001 Bachelor in Hotel Management07/2004 High Institute for Tourism & Hotels, Luxor (Egypt)

05/1998 Studying “Rooms Division”07/2001 Egyptian Institute for Tourism & Hotels, Luxor (Egypt)Bachelor Emad Samaan Shoukry Abdel Meseh

School education

07/1999 Technical Industrial secondary school, Luxor (Egypt) 07/1996 Copts prep school Luxor, (Egypt)

Personal skills

Communications High skills gained through my experience from Receptionist to Assistant Front Manager.

Organisational / managerial

Leadership (currently responsible for a team of 22 people). Good organizational skills gained as an Assistant Front Office

Manager & Duty Manager. Ability to grow within the same company in short time.

Job-related Good command of improving the quality of the operation of the Front Office.

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CURRICULUM VITAE

Entrepreneurial thinking and action Ability to manage the overall smooth and economical running of the

Front Office Department.

Computer Microsoft Office Very good Opera system Excellent Fidelio Suite 8 Excellent Fidelio 6.2 Excellent Material control system Excellent

Languages

English Fluent in speaking, listening, reading and writing

Italian Limited working proficiency

Arabic Mother tongueBachelor Emad Samaan Shoukry Abdel Meseh

Refeences

Mr. Urs Umbricht Mobile CH +41 79 393 31 31Lenzdörfli 2 Mobile Sey: +248 251 24 228340 Hinwil Mail [email protected]

Dipl.oec. Heinz-Georg Königsfeld Telefon : 02043 33 33 8Hürkamp 8 B Mobil : 0163 354 76 55D 45968 Gladbeck

Luxor, 02.05.2023

Emad Samaan Shoukry Abdel Meseh

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CURRICULUM VITAE


Bachelor for Hotel ManagementHigh Institute for Tourism & Hotels, Luxor (Egypt), 11.07.2004

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DIPLOMA

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Maritim Jolie Ville Kings Island Resort, January 2011

Maritim Düsseldorf, Trainee, March 2010

Maritim Jolie Ville Golf Resort, October 2009 Mövenpick Luxor Hotel & Resort, September 2006

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WORK CERTIFICATES

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Emad Shoukry C.V 2016

Documents

Transcript of Emad Shoukry C.V 2016