Elizabeth Hudson-RESUME 2015
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E LIZABETH H UDSON 332 N 90 TH S TREET , M ILWAUKEE . WI 53226 312-485-2050 [email protected] O BJECTIVE To apply my 16 years of excellent customer service and utilize my professional skills in interpersonal communication, Management, and Education. SELECTED CAREER HIGHLIGHTS: Achieved promotion to Assistant Store manager and Top Management team for Spring 2014. Year over Year achievement of Sales Goals. Managed store inventory levels at 75% or above, increasing customer satisfaction. Event planning, increasing sales by 65%. Received professional training, achieving the title of Accredited Consultant. C AREER C HRONOLOGY Pandora Sandra Holdings – Fox Valley, IL…………………………………………………02/2014to 08/2015 Assistant Store Manager Perform and execute all store operations including payroll, scheduling, and inventory. Train and coach all associates to improve customer relations, increasing repeat customer sales. Increase sales in all categories to produce increase of 20% over last year. Top Management team for spring 2014. Continue training, coaching, and education for all associates threw out all stores. Pandora Sandra Holdings – Oakbrook, IL…………………………………………………08/2013 to 02/2014 Management Associate Learn and perform store operations. Produce top sales in all categories including gold and non-core. Established strong customer and associate relation. Training, coaching, and educating all sales team members. Von Maur – St. Charles, IL…………………………………………………………………06/2013 to 08/2013 Sales, Handbags Met or exceeded weekly sales goals.
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Transcript of Elizabeth Hudson-RESUME 2015
ELIZABETH HUDSON3 3 2 N 9 0 T H S T R E E T , M I L W A U K E E . W I 5 3 2 2 6
OBJECT IVETo apply my 16 years of excellent customer service and utilize my professional skills in interpersonal communication, Management, and Education.
SELECTED CAREER HIGHLIGHTS: Achieved promotion to Assistant Store manager and Top Management team for Spring 2014.Year over Year achievement of Sales Goals.Managed store inventory levels at 75% or above, increasing customer satisfaction.Event planning, increasing sales by 65%.Received professional training, achieving the title of Accredited Consultant.
C A R E E R C H R O N O L O G Y
Pandora Sandra Holdings – Fox Valley, IL…………………………………………………02/2014to 08/2015Assistant Store Manager Perform and execute all store operations including payroll, scheduling, and
inventory. Train and coach all associates to improve customer relations, increasing
repeat customer sales. Increase sales in all categories to produce increase of 20% over last year. Top Management team for spring 2014. Continue training, coaching, and education for all associates threw out all
stores.
Pandora Sandra Holdings – Oakbrook, IL…………………………………………………08/2013 to 02/2014Management Associate Learn and perform store operations. Produce top sales in all categories including gold and non-core. Established strong customer and associate relation. Training, coaching, and educating all sales team members.
Von Maur – St. Charles, IL…………………………………………………………………06/2013 to 08/2013Sales, Handbags Met or exceeded weekly sales goals. Established strong customer relation creditability, increasing repeat customer
sales.
Counter Manger, Event Planner - Clinique Managing a team of associates achieving 101% of yearly goal. Planned and coordinated events that held a 65% increase of daily department
sales
ELIZABETH HUDSON PAGE 2 OF 3
Managed all product inventory, increasing inventory to 75%, thus increasing customer satisfaction and sales.
Met or exceeded weekly and monthly sales goals.
Neiman Marcus, Chicago, IL………………………………………………………………10/2003 to 09/2009 Sales, All Product Lines – 03/2008 to 09/2009 Established over 1400 new business to customer relationships Increased stock levels to 85%, increasing customer satisfaction and sales. Established strong customer relation creditability, increasing repeat customer
sales.
Business Manager – Chantecaille – 12/2004 to 03/2008 Achieved weekly and monthly sales over $100k per year. Planned all Spa, Facial, and make Up Events, increasing sales 65% towards
daily sales goals. Managed all stock, testers, and product damage, working with vendors I was
able to increase stock levels, while reducing damage to product.
Product Specialist – 10/2003 to 12/2004 Introduced product lines to new customers, increasing customer base by 20% Planned gift/purchase events, achieving 25% increase over qualifying purchase
amounts. Presented through expertise of products a customer enhanced experience,
increasing customer loyalty.
Estee Lauder Corp, Great Lakes, IL………………………………………………………11/2002 to 10/2003 Manager – Estee Lauder and Clinique Built solid customer relations, increasing customer sales by 20%. Coordinated and executed monthly inventory levels to 95% with minimal
product loss, while increasing customer sales and satisfaction. Planned all events ensuring sales goals were exceeded by 15%.
Dillard’s/Estee Lauder Corp………………………………………………………………02/1999 to 11/2002Product Specialist – Estee Lauder Build and ring sales to maintain over $25K of monthly goals. Increased loyalty through make up, skin care application and education to
customers. Helped plan events
A D D I T I O N A L H I G H L I G H T S
EDUCATION
University of Phoenix - Striving for a Bachelors Degree in Psychology 2010 to Present
ELIZABETH HUDSON PAGE 3 OF 3
PROFESSIONAL DEVELOPMENT
University of Phoenix – Axia College, Associates Degree – Education 2010
Community College of Southern Nevada, Las Vegas, NV – EMT Basic/Nursing
Accredited Consultant through Clinique
Counter Management Training Business level 2 - Clinique
