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Transcript of Eliminating EXCUSES: Being Accountable for Your Own Success A Requirement for Life and Business...
Eliminating EXCUSES:Being Accountable for
Your Own Success
A Requirement for Life and Business Advancement
Natalie B. Bryant , M.A. – SOM Director of Practice Development
New Year’s
RESOLUTIONS
AccountabilityO To give an accounting of – To answer forYour choicesYour actionsYour outcomes
The Price Paid for aLack of Accountability
OWasted time covering your tailOPointed fingers and blamed others
OFelt powerless and out of control
ODidn’t know what to doOWasn’t personally vestedOIgnored problemsOWaited too late to act
What percentage of YOUR SUCCESS
is up to YOU vs Outside
Conditions?OChoicesOActions/BehaviorsOOutcomes
85%
Good News…..O Not just a Mind SetO Skill Set that can be LEARNED!
Three Step ProcessO Clarifying Responsibilities
O Taking the Initiative
O Owning the Outcome
Clarifying Responsibility
O RoleO ProcessesO Check ListO WHO does WHAT?O Overlap?O Gaps?
Clarifying Responsibility
O Manage ExpectationsAsk questionsMake agreementsClarify everythingWhat's expected of everyone including YOU!
Clarifying Responsibility
O Recognize YOUR AUTHORITYKnow your powerIf you don’t take care of YOUR responsibilities, someone else will.
Result – YOU are no longer needed.
Giving that power away only happens with your permission!
Taking the InitiativeO Self Empowerment
Take Actions/Risks for desired outcome
Seek out available resources
Step outside your comfort zone
Find the motivation
Taking the Initiative
OResponsibilities
OActions and Choices
OGoals and Outcomes
Set SMART GoalsO SpecificO MeasurableO AchievableO RelevantO Time - Bound
Taking the InitiativeO Control YOUR time
Set Goals – Make a planTrack projects and deadlinesResist over-schedulingEstimate realistic time commitments
“NO” is an empowering word
Owning the OutcomeO Police Yourself
Hold yourself accountableDon’t depend on others to do it
Don’t blame others or make excuses
Choose accountability, even if not caught by others!
Owning the Outcome
O Tell the TruthEveryone messes upTo lie/cover up – makes it worse
Honesty builds respect and trust
Owning the OutcomeO When trouble arises, look at YOURSELF first.
What is the problem?
What are YOU doing/not doing that contributed to problem?
How can YOU solve the problem?
Learn from the Outcome
OBe Accountable for results! How will YOU handle
failures Analyze the outcome
Roses Blossoms Thorns
Do you have the COURAGEto examine YOUR
PERSONAL ACCOUNTABILITY?
OQuantify your perceptionsOQuantify anonymously your superiors, colleagues, and subordinates perceptions
OHow do they compare?
Questionnair
e
Comparison
Benefits of Being Accountable
O O O O O O
Three Step ProcessO Clarifying Responsibilities
O Taking the Initiative
O Owning the Outcome
Be SMART!O Make the commitmentO Never require anyone else to hold YOU accountable
O Take control of YOUR job and YOUR life!
New Year’s
RESOLUTIONS
EXCUSES
Choose
to be
ACCOUNTABLE!
Bibliography & Suggested Reading
O Barron, G & Crenshaw , J. , Leadership Without Excuses: How to Create Accountability and High-Performance; McGraw Hill Publisher, 2012
O Connors, R., Hickman, C., Smith, Thomas & Tom, The OZ Principle: Getting Results Through Individual and Organizational Accountability; Prentice Hall Press, October 1998.
O Galindo, Linda. The 85% Solution: How Personal Accountability Guarantees Success – No Nonsense, No Excuses; Jossey Bass Publications, October 2009.
O Samuel, Mark. Making Yourself Indispensable: The Power of Personal Accountability ; Penguin Group (USA) Incorporated, April 2012