Electronic Software Delivery

Reliable, High-Performance, Cost-Effective Software Downloads

Akamai Solution

Akamai® is the leading global service provider for accelerating content and business

processes online. Thousands of organizations have formed trusted relationships with

Akamai, improving their revenue and reducing costs by maximizing the performance

of their online businesses. Leveraging the Akamai EdgePlatform, these organizations

gain business advantage today, and have the foundation for the emerging Internet

solutions of tomorrow.

Akamai Technologies GmbHPark Village, Betastrasse 10 b D-85774 Unterföhring, Germany Tel +49 89 94006.0

www.akamai.com

U.S. Headquarters 8 Cambridge Center Cambridge, MA 02142 Tel 617.444.3000 Fax 617.444.3001U.S. toll-free 877.4AKAMAI (877.425.2624)

About Akamai

Akamai is “The Trusted Choice for Online Business.”

For more information, visit www.akamai.com

More Insight Drives Better Decisions & New Approaches

DETAILED REAL-TIME AND HISTORICAL REPORTING AND ANALYTICS HELP YOU UNDERSTAND THE EFFECTIVENESS OF YOUR OUTSOURCED SOFTWARE DELIVERY INFRASTRUCTURE. WITH THE PREMIUM REPORTING AND ANALYTICS TOOLS INCLUDED IN AKAMAI ELECTRONIC SOFTWARE DELIVERY YOU CAN:

• Track successful downloads

• Measure, compare, and trend download completion rates

• Check the number of unique visitors

• Analyze traffi c patterns by geography and user

• Track downloads over particular time periods

• View up-to-the-minute details on traffi c served by Akamai

©2008 Akamai Technologies, Inc. All Rights Reserved. Reproduction in whole or in partin any form or medium without express written permission is prohibited. Akamai and the Akamai wave logo are registered trademarks.Other trademarks contained herein are the property of their respective owners.Akamai believes that the information in thispublication is accurate as of its publication date; such information is subject to change without notice.

Example: Traffi c over time

Example: Completed downloads by region and fi le

Electronic Software Delivery

Reliable, High-Performance, Cost-Effective Software Downloads

Akamai Solution

Akamai® is the leading global service provider for accelerating content and business

processes online. Thousands of organizations have formed trusted relationships with

Akamai, improving their revenue and reducing costs by maximizing the performance

of their online businesses. Leveraging the Akamai EdgePlatform, these organizations

gain business advantage today, and have the foundation for the emerging Internet

solutions of tomorrow.

Akamai Technologies GmbHPark Village, Betastrasse 10 b D-85774 Unterföhring, Germany Tel +49 89 94006.0

www.akamai.com

U.S. Headquarters 8 Cambridge Center Cambridge, MA 02142 Tel 617.444.3000 Fax 617.444.3001U.S. toll-free 877.4AKAMAI (877.425.2624)

About Akamai

Akamai is “The Trusted Choice for Online Business.”

For more information, visit www.akamai.com

More Insight Drives Better Decisions & New Approaches

DETAILED REAL-TIME AND HISTORICAL REPORTING AND ANALYTICS HELP YOU UNDERSTAND THE EFFECTIVENESS OF YOUR OUTSOURCED SOFTWARE DELIVERY INFRASTRUCTURE. WITH THE PREMIUM REPORTING AND ANALYTICS TOOLS INCLUDED IN AKAMAI ELECTRONIC SOFTWARE DELIVERY YOU CAN:

• Track successful downloads

• Measure, compare, and trend download completion rates

• Check the number of unique visitors

• Analyze traffi c patterns by geography and user

• Track downloads over particular time periods

• View up-to-the-minute details on traffi c served by Akamai

©2008 Akamai Technologies, Inc. All Rights Reserved. Reproduction in whole or in partin any form or medium without express written permission is prohibited. Akamai and the Akamai wave logo are registered trademarks.Other trademarks contained herein are the property of their respective owners.Akamai believes that the information in thispublication is accurate as of its publication date; such information is subject to change without notice.

Example: Traffi c over time

Example: Completed downloads by region and fi le

More than 2,700 businesses trust Akamai to distribute and

accelerate their Web content, applications and business processes,

including technology companies like Apple, BEA, AMD, Philips,

Cognos, Microsoft, Norman Data Defense, Grisoft, SurfControl,

and Progress Software. Akamai Electronic Software Delivery

leverages the Akamai Platform—a network of more than 27,000

secure servers equipped with proprietary software and deployed

in 71 countries. Akamai delivers between 10-20% of all Internet

traffi c worldwide—tens of billions of online interactions daily. With

Akamai, you can extend your reach globally and instantly, maximize

performance for users in any geography, and handle surges in

download traffi c and large fi le sizes with ease.

• Increases download completion rates through faster performance

• Lowers physical production/distribution costs by driving wider adoption of electronic delivery

• Delivers the largest software fi les effi ciently with high download completion rates

• Provides a fully-managed solution based on an effi cient pay-per-use model

• Eliminates costly build-out of under-utilized IT infrastructure

• Scales globally and on demand, with instant access to a worldwide network and hundreds of Gbps

• Provides clear insight into download completion rates, visitors, and traffi c for better decision making

Benefi ts to Your Business

Optimize the Delivery of Your Largest Files

Reliable, High-Performance Software Downloads

How Electronic Software Downloads Works

PLAY

The edge server pulls fresh content as needed

via an optimized connection

Web server maintained by Akamai customer for

publishing content

Akamai’s globally-distributed network of servers pulls and caches content

at the edge of the Internet for superior electronic software downloads

Akamai Edge Servers

End Users

Origin Server

Cognos saved more than $4 million in infrastructure and bandwidth costs while improving software download performance by 500% and AMD consistently sees high download completion rates of 85-90%.

Akamai Electronic Software Delivery

Akamai’s globally-distributed platform maps each download request to the server

best able to deliver that content—pulling it from a local cache or the origin website

and responding in real time to changing Internet conditions. Akamai avoids Internet

problem spots, sending downloads over paths that are fast and reliable and applying

performance-enhancing compression and encoding technologies to reduce transfer

times and improve download delivery. Large Files are downloaded in smaller chunks

as requested by end users.

A replicated storage solution called NetStorage is included to persistently store

software content for delivery to Akamai’s servers. And we maintain security by

delivering software downloads over SSL and through integration with access control

mechanisms enterprises already have in place.

Premium reporting functionality and download analytics provide in-depth metrics on

software downloads and site visitors, as well as a real-time monitoring of site traffi c

served by Akamai.

Akamai NetStorage

Globally distributed replicated storage

HTTP Downloads

Fast, reliable global delivery of software

downloads

FTP Downloads

A high-availability FTP download service

AKAMAI ESD SOLUTION FEATURES:

Download Manager

A customizable client for user manage-

ment of large-fi le software downloads

Download Receipts

Real-time reporting on download

completion and initiation

Download Analytics

Detailed reporting metrics and trending

on download completion rate metrics

With software delivery moving increasingly online, consumers and businesses

expect a quick, and easy-to-use download experience—no matter where they are,

what kind of software they’re downloading or how many others are trying to get

it at the same time.

Companies delivering software electronically include enterprise application

vendors, consumer electronics companies, anti-virus manufacturers, semiconductor

companies and game developers. They must overcome a globally dispersed

user base, increasingly larger fi le sizes, and heavy traffi c loads while maintaining

manageable operational costs. Akamai Electronic Software Delivery turns the

Internet into a predictable, reliable platform, where capacity is available on

demand to accommodate any type of software download and where measure-

ment of quantifi able results is ensured—without a costly hardware buildout.

A Global User Base. Large File Sizes. Traffi c Surges.

Can Your Infrastructure Deliver?

Seeking lower production/distribution costs and faster time to market, companies

ranging from traditional software developers to consumer electronics retailers

and anti-virus providers to game developers have turned to the Web as a primary

channel for software delivery. Their delivery needs could include new product

orders, evaluation software, patches, product updates, software drivers and anti-

virus updates. However, delivering large fi les to worldwide users under high-traffi c

conditions can degrade download performance and quickly overwhelm enterprise

infrastructure, keeping software out of reach and leaving users unsatisfi ed.

Building out a specialized infrastructure, the traditional solution to these problems,

puts the revenue and costs savings even further out of reach as provisioning and

managing additional bandwidth and servers creates immediate and long-term

expenses. Akamai Electronic Software Delivery improves the performance and

availability of software downloads. With Akamai’s solution companies can distribute

more software globally and turn product evaluations into sales more quickly than

traditional centralized Web infrastructure or physical production and delivery allow.

What’s Included with Electronic Software Delivery

“ Not only has Akamai helped us save lots of money, but it helps us eliminate planning and constant upgrades to support our 30% annual growth in download traffi c. In fact, the incredible growth we’ve experienced in a short time would not have been possible without Akamai.”

Dave Burden, Manager of Manufacturing,

Cognos

Microsoft Corporation chose Akamai as the exclusive download partner for the global launch of its next-generation operating system, delivering millions of downloads seamlessly in the fi rst day alone.

More than 2,700 businesses trust Akamai to distribute and

accelerate their Web content, applications and business processes,

including technology companies like Apple, BEA, AMD, Philips,

Cognos, Microsoft, Norman Data Defense, Grisoft, SurfControl,

and Progress Software. Akamai Electronic Software Delivery

leverages the Akamai Platform—a network of more than 27,000

secure servers equipped with proprietary software and deployed

in 71 countries. Akamai delivers between 10-20% of all Internet

traffi c worldwide—tens of billions of online interactions daily. With

Akamai, you can extend your reach globally and instantly, maximize

performance for users in any geography, and handle surges in

download traffi c and large fi le sizes with ease.

• Increases download completion rates through faster performance

• Lowers physical production/distribution costs by driving wider adoption of electronic delivery

• Delivers the largest software fi les effi ciently with high download completion rates

• Provides a fully-managed solution based on an effi cient pay-per-use model

• Eliminates costly build-out of under-utilized IT infrastructure

• Scales globally and on demand, with instant access to a worldwide network and hundreds of Gbps

• Provides clear insight into download completion rates, visitors, and traffi c for better decision making

Benefi ts to Your Business

Optimize the Delivery of Your Largest Files

Reliable, High-Performance Software Downloads

How Electronic Software Downloads Works

PLAY

The edge server pulls fresh content as needed

via an optimized connection

Web server maintained by Akamai customer for

publishing content

Akamai’s globally-distributed network of servers pulls and caches content

at the edge of the Internet for superior electronic software downloads

Akamai Edge Servers

End Users

Origin Server

Cognos saved more than $4 million in infrastructure and bandwidth costs while improving software download performance by 500% and AMD consistently sees high download completion rates of 85-90%.

Akamai Electronic Software Delivery

Akamai’s globally-distributed platform maps each download request to the server

best able to deliver that content—pulling it from a local cache or the origin website

and responding in real time to changing Internet conditions. Akamai avoids Internet

problem spots, sending downloads over paths that are fast and reliable and applying

performance-enhancing compression and encoding technologies to reduce transfer

times and improve download delivery. Large Files are downloaded in smaller chunks

as requested by end users.

A replicated storage solution called NetStorage is included to persistently store

software content for delivery to Akamai’s servers. And we maintain security by

delivering software downloads over SSL and through integration with access control

mechanisms enterprises already have in place.

Premium reporting functionality and download analytics provide in-depth metrics on

software downloads and site visitors, as well as a real-time monitoring of site traffi c

served by Akamai.

Akamai NetStorage

Globally distributed replicated storage

HTTP Downloads

Fast, reliable global delivery of software

downloads

FTP Downloads

A high-availability FTP download service

AKAMAI ESD SOLUTION FEATURES:

Download Manager

A customizable client for user manage-

ment of large-fi le software downloads

Download Receipts

Real-time reporting on download

completion and initiation

Download Analytics

Detailed reporting metrics and trending

on download completion rate metrics

With software delivery moving increasingly online, consumers and businesses

expect a quick, and easy-to-use download experience—no matter where they are,

what kind of software they’re downloading or how many others are trying to get

it at the same time.

Companies delivering software electronically include enterprise application

vendors, consumer electronics companies, anti-virus manufacturers, semiconductor

companies and game developers. They must overcome a globally dispersed

user base, increasingly larger fi le sizes, and heavy traffi c loads while maintaining

manageable operational costs. Akamai Electronic Software Delivery turns the

Internet into a predictable, reliable platform, where capacity is available on

demand to accommodate any type of software download and where measure-

ment of quantifi able results is ensured—without a costly hardware buildout.

A Global User Base. Large File Sizes. Traffi c Surges.

Can Your Infrastructure Deliver?

Seeking lower production/distribution costs and faster time to market, companies

ranging from traditional software developers to consumer electronics retailers

and anti-virus providers to game developers have turned to the Web as a primary

channel for software delivery. Their delivery needs could include new product

orders, evaluation software, patches, product updates, software drivers and anti-

virus updates. However, delivering large fi les to worldwide users under high-traffi c

conditions can degrade download performance and quickly overwhelm enterprise

infrastructure, keeping software out of reach and leaving users unsatisfi ed.

Building out a specialized infrastructure, the traditional solution to these problems,

puts the revenue and costs savings even further out of reach as provisioning and

managing additional bandwidth and servers creates immediate and long-term

expenses. Akamai Electronic Software Delivery improves the performance and

availability of software downloads. With Akamai’s solution companies can distribute

more software globally and turn product evaluations into sales more quickly than

traditional centralized Web infrastructure or physical production and delivery allow.

What’s Included with Electronic Software Delivery

“ Not only has Akamai helped us save lots of money, but it helps us eliminate planning and constant upgrades to support our 30% annual growth in download traffi c. In fact, the incredible growth we’ve experienced in a short time would not have been possible without Akamai.”

Dave Burden, Manager of Manufacturing,

Cognos

Microsoft Corporation chose Akamai as the exclusive download partner for the global launch of its next-generation operating system, delivering millions of downloads seamlessly in the fi rst day alone.

More than 2,700 businesses trust Akamai to distribute and

accelerate their Web content, applications and business processes,

including technology companies like Apple, BEA, AMD, Philips,

Cognos, Microsoft, Norman Data Defense, Grisoft, SurfControl,

and Progress Software. Akamai Electronic Software Delivery

leverages the Akamai Platform—a network of more than 27,000

secure servers equipped with proprietary software and deployed

in 71 countries. Akamai delivers between 10-20% of all Internet

traffi c worldwide—tens of billions of online interactions daily. With

Akamai, you can extend your reach globally and instantly, maximize

performance for users in any geography, and handle surges in

download traffi c and large fi le sizes with ease.

• Increases download completion rates through faster performance

• Lowers physical production/distribution costs by driving wider adoption of electronic delivery

• Delivers the largest software fi les effi ciently with high download completion rates

• Provides a fully-managed solution based on an effi cient pay-per-use model

• Eliminates costly build-out of under-utilized IT infrastructure

• Scales globally and on demand, with instant access to a worldwide network and hundreds of Gbps

• Provides clear insight into download completion rates, visitors, and traffi c for better decision making

Benefi ts to Your Business

Optimize the Delivery of Your Largest Files

Reliable, High-Performance Software Downloads

How Electronic Software Downloads Works

PLAY

The edge server pulls fresh content as needed

via an optimized connection

Web server maintained by Akamai customer for

publishing content

Akamai’s globally-distributed network of servers pulls and caches content

at the edge of the Internet for superior electronic software downloads

Akamai Edge Servers

End Users

Origin Server

Cognos saved more than $4 million in infrastructure and bandwidth costs while improving software download performance by 500% and AMD consistently sees high download completion rates of 85-90%.

Akamai Electronic Software Delivery

Akamai’s globally-distributed platform maps each download request to the server

best able to deliver that content—pulling it from a local cache or the origin website

and responding in real time to changing Internet conditions. Akamai avoids Internet

problem spots, sending downloads over paths that are fast and reliable and applying

performance-enhancing compression and encoding technologies to reduce transfer

times and improve download delivery. Large Files are downloaded in smaller chunks

as requested by end users.

A replicated storage solution called NetStorage is included to persistently store

software content for delivery to Akamai’s servers. And we maintain security by

delivering software downloads over SSL and through integration with access control

mechanisms enterprises already have in place.

Premium reporting functionality and download analytics provide in-depth metrics on

software downloads and site visitors, as well as a real-time monitoring of site traffi c

served by Akamai.

Akamai NetStorage

Globally distributed replicated storage

HTTP Downloads

Fast, reliable global delivery of software

downloads

FTP Downloads

A high-availability FTP download service

AKAMAI ESD SOLUTION FEATURES:

Download Manager

A customizable client for user manage-

ment of large-fi le software downloads

Download Receipts

Real-time reporting on download

completion and initiation

Download Analytics

Detailed reporting metrics and trending

on download completion rate metrics

With software delivery moving increasingly online, consumers and businesses

expect a quick, and easy-to-use download experience—no matter where they are,

what kind of software they’re downloading or how many others are trying to get

it at the same time.

Companies delivering software electronically include enterprise application

vendors, consumer electronics companies, anti-virus manufacturers, semiconductor

companies and game developers. They must overcome a globally dispersed

user base, increasingly larger fi le sizes, and heavy traffi c loads while maintaining

manageable operational costs. Akamai Electronic Software Delivery turns the

Internet into a predictable, reliable platform, where capacity is available on

demand to accommodate any type of software download and where measure-

ment of quantifi able results is ensured—without a costly hardware buildout.

A Global User Base. Large File Sizes. Traffi c Surges.

Can Your Infrastructure Deliver?

Seeking lower production/distribution costs and faster time to market, companies

ranging from traditional software developers to consumer electronics retailers

and anti-virus providers to game developers have turned to the Web as a primary

channel for software delivery. Their delivery needs could include new product

orders, evaluation software, patches, product updates, software drivers and anti-

virus updates. However, delivering large fi les to worldwide users under high-traffi c

conditions can degrade download performance and quickly overwhelm enterprise

infrastructure, keeping software out of reach and leaving users unsatisfi ed.

Building out a specialized infrastructure, the traditional solution to these problems,

puts the revenue and costs savings even further out of reach as provisioning and

managing additional bandwidth and servers creates immediate and long-term

expenses. Akamai Electronic Software Delivery improves the performance and

availability of software downloads. With Akamai’s solution companies can distribute

more software globally and turn product evaluations into sales more quickly than

traditional centralized Web infrastructure or physical production and delivery allow.

What’s Included with Electronic Software Delivery

“ Not only has Akamai helped us save lots of money, but it helps us eliminate planning and constant upgrades to support our 30% annual growth in download traffi c. In fact, the incredible growth we’ve experienced in a short time would not have been possible without Akamai.”

Dave Burden, Manager of Manufacturing,

Cognos

Microsoft Corporation chose Akamai as the exclusive download partner for the global launch of its next-generation operating system, delivering millions of downloads seamlessly in the fi rst day alone.

Electronic Software Delivery

Reliable, High-Performance, Cost-Effective Software Downloads

Akamai Solution

Akamai® is the leading global service provider for accelerating content and business

processes online. Thousands of organizations have formed trusted relationships with

Akamai, improving their revenue and reducing costs by maximizing the performance

of their online businesses. Leveraging the Akamai EdgePlatform, these organizations

gain business advantage today, and have the foundation for the emerging Internet

solutions of tomorrow.

Akamai Technologies GmbHPark Village, Betastrasse 10 b D-85774 Unterföhring, Germany Tel +49 89 94006.0

www.akamai.com

U.S. Headquarters 8 Cambridge Center Cambridge, MA 02142 Tel 617.444.3000 Fax 617.444.3001U.S. toll-free 877.4AKAMAI (877.425.2624)

About Akamai

Akamai is “The Trusted Choice for Online Business.”

For more information, visit www.akamai.com

More Insight Drives Better Decisions & New Approaches

DETAILED REAL-TIME AND HISTORICAL REPORTING AND ANALYTICS HELP YOU UNDERSTAND THE EFFECTIVENESS OF YOUR OUTSOURCED SOFTWARE DELIVERY INFRASTRUCTURE. WITH THE PREMIUM REPORTING AND ANALYTICS TOOLS INCLUDED IN AKAMAI ELECTRONIC SOFTWARE DELIVERY YOU CAN:

• Track successful downloads

• Measure, compare, and trend download completion rates

• Check the number of unique visitors

• Analyze traffi c patterns by geography and user

• Track downloads over particular time periods

• View up-to-the-minute details on traffi c served by Akamai

©2008 Akamai Technologies, Inc. All Rights Reserved. Reproduction in whole or in partin any form or medium without express written permission is prohibited. Akamai and the Akamai wave logo are registered trademarks.Other trademarks contained herein are the property of their respective owners.Akamai believes that the information in thispublication is accurate as of its publication date; such information is subject to change without notice.

Example: Traffi c over time

Example: Completed downloads by region and fi le