Elearning & Education Services - OpenSistemas
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Transcript of Elearning & Education Services - OpenSistemas
Open Sistemas Open
SistemasOpen Source Innovation for your Business eLearning Services
01. Corporate Information
02. References, challenges and
advantages
03. Value Proposition
04. Areas of Work
05. Reference Customers
06. Success Stories
07. Contact Information
References, challenges and advantages
02.▪eLearning world advance
▪ CD distribution, Flash courses
▪ CMS systems advance
▪ Document and knowledge management advances
▪ Emergence of LMS and LCMS systems as CMS specialized on training
▪ Content editors and assistants
▪ Content reuse demand and emergence of standards
▪eLearning Challenges▪ Technological maturity needed
▪ Content, platform and network maturity
▪ Technological culture of users
▪ Support to social relation
▪ Reduced accessibility groups
▪eLearning Advantages▪ Resource saving: trips, time,
money
▪ Synchronous/Asynchronous work teacher-student, flexibility hours.
▪ Accessibility and traceability of information
▪ Distributed nature of resources and use of technology
▪ Duration y reuse, medium term investment
▪ Interaction between platforms, interoperability
References, challenges and advantages
Value Proposition
03.▪Comprehensive vision
▪ Systems and management layer
▪ Platform and development layer
▪ Formative content generation layer
▪ Support, tutorship
▪ Training services
▪ Operation under SaaS model
▪Open source approach▪ Product identification
▪ Integration with other environments
▪ License elimination
▪ Training portals
▪ Related technologies: e-books, online books, web-conference, mobility
▪Reference customers▪ Universities: UOC, UPM, UNED, ...
▪ Public Administration: Junta Extremadura, Agencia Valenciana de Salud, ...
▪ Training Associations: ICEA, ...
▪ Private Corporations: Merck, Telefónica, ...
Value Proposition
Areas of Work
Areas of Work
04.· Systems
· Architecture design
· High availability, control, network
· Platforms· Platform design
· Customization
· Integration with other systems
· Software development· Customized extension
· Product extensions adaptation
· Formative content· Formative content design
· Standarized formative content
· On-site training· Training in technical areas
· Content preparation
· SaaS model eLearning· Telefónica / Aplicateca
· Open Sistemas SaaS model
Areas: Systems, Platforms and Tutorship04.
· Platform Implementation· Platform design
· Platform selection
· Customization and adaptation
· Integration with other systems
· Web-conference systems
· Training portals
· Payment method integration
· Software development· Customized extensions: reports,
diplomas, mobiles, alerts, notifications
· Existing extensions adaptation
· Other training software: registration dispatch, e-books, document management
· System design· Architecture design
· High availability, control, network
· Environments HA/LB LAMP, clusters Java
· Control, alerts, reports, ...
· Tutorship· Training control, tutorship
· Issues, follow-up, reports
Areas of Work
Areas: Formative Content Design04.
· Parameters· Pedagogical orientation
· Pedagogical interactivity / creativity
· Integration / Technology
· Support
· Generation process· Content preparation
· Story board design
· Creative design and image
· Development and standardization
· Customization / image
· Others· Games, content focused developments, ...
· Automatic content generation systems
Areas of Work
Areas: SaaS Services and Content Selling04.
· SaaS integration of third parties· Corporative SaaS architecture design
· SaaS environment NEC: SOAP
· Europe / Latam Implantation
· SaaS training solutions integration
· Support
· OpenStore· Open Sistemas SaaS environment for service hiring
· Content distribution via OpenStore
· Content selling· Opensource environment content: SugarCRM,
OpenOffice, ...
· Other knowledge areas: Marketing, LOPD, English, ...
Areas of Work
Areas: On-site Training and Web Conference04.· Training
· Course design
· Course execution
· Blendes learning models
· Focus in open source environments
· Web Conference Systems· OpenMeeting
· DimDim
· Platform integration
· Technical Contents· Technical content design
· Course design
· Collaboration frameworks· Agreements with URJC, UNED
· Open Source subject UV
· Masters and conferences participation
Areas of Work
Product Reference04.
· dotLRN· University environment, high capacity
· Tcl development
· Moodle· Corporative or moderate institutional
environments
· PHP technology, high interactivity, plugins
· Dokeos· Corporative or moderate institutional
environments
· PHP technology, ease of use, friendly
· Sakai· University environment and high allowances
· Java/J2EE technology
· Others· Scorm packer: Reload
· Scorm editors: ExeLearning
· Others: Illias, Atutor, Claroline, WebCT/Blackboard
Areas of Work
Government and Public Sector– Junta de Extremadura– Consejería de Salud de
Valencia– Agencia Valenciana de Salud
University and EducationUniversitat Oberta de CatalunyaUniv Española a DistanciaUniversitat de ValenciaUniv Politécnica MadridUniversidad Catolica del MauleUniversidad de La FronteraUniversidad de ConcepcionPreuniversitario Pedro de ValdiviaUniv Politécnica Valencia
Pharma
Merck, Sharp & Dohme
InstitutionsAsociación Seguros ICEAEscuela EVESFundación Iavante
eLearning / Training Customers
Telco– Telefónica– Orange
ReferenceCustomers
05.
aLF Platform and Content Quality
Identified Demand / Problem:Provide support to the platform and new features development
Focus on online formative content quality
Content errors, navigation and accessibility problems
Description:
Databases not updated and information segmentation
Lack of specific tools
Negative impact in customer:Platform errors, low availability.
Decrease of frequency of customer communication
Questioning of campaigns
Deterioration of relationship with partners
How the problem was solved:Technical support team for aLF/openACS platform with dotLRN
Software development and adaptation to aLF platform
Development of Quality Project in online training
Business outcome:Improvement of content quality
Decrease of content issues
SuccessStories
Dokeos ICEA Platform
Identified Demand / Problem:Give support to platform and development of new features
Data saving and availability problems
Support service to production environment
Description :
LAMP environment in high availability
Environment containing the most important insurance companies in SpainNegative impact in customer:
Platform errors, lack of availability
Scorm data saving errors
No extensions can be developed to improve the system
Outdated versions
How the problem was solved:DOKEOS platform deployment and clustered LAMP systems
Custom-made content development
Dokeos customized extensions development
Complete hw and systems support service
Business outcome:Around 30.000 students
Significant decrease of content issues
SuccessStories
Open Office EVES Courses
Identified Demand / Problem:Open Office courses portfolio
Focus on online formative content quality
Content and navigation errors and accessibility problems
Description :
Moodle environment
Multiple stakeholders
Health environment
Negative impact in customer:Lack of course availability
Decrease on communication frequency with customer
How the problem was solved:Generation of custom made formative content project
Use of Scorm standards and contend editorsReload and ExeLearning
Recording testing in Moodle environment
Business outcome:Customer has a portfolio of Open Office courses
Courses integrated in Moodle platform
SuccessStories
Orange: e-book software development
Identified Demand / Problem:
Content distribution e-books
Paper use reduction / saving
Innovative image
Electronic ink concept
Description :Linux development environment required
C/C++ development on Linux
Specific graphic environment
Negative impact in customer:Backlighting problems incurrent devices
Excessive usage of paper in the company
Eliminate the need to carry around many documents
How the problem was solved:Specific development over e-book Linux framework
USB based reading systems development
Developments with synchronizers with CMS in the Internet
Business outcome:Paper use reduction and innovative image
Better user experience due to e-ink concept
SuccessStories
MSD: Vaughan Challenge English Course
Identified Demand / Problem:
▪ MSD wants to offer English courses in the portal www.univadis.es Attractive, competitive and recreational system
Description :
Business outcome:▪ Application hosted more than
four years in Univadis.es portal
▪ Records of the HCP times
▪ Each module is a puzzle that the user must uncover as the correct translation of the questions is done
▪ Ranking between users of the portal with the best time of execution of each phase
Negative impact in customer:
▪ Adobe Flex is used to develop an attractive web application
▪ Database with questions, correct and incorrect translations and the application interacts with them.
▪ Different launching phases are scheduled so great expectation is created in the users.
▪ They have the contents of Vaughan (phrases and translations) but cannot use it in the portal
▪ Must obtain attractive applications in their portal to enhance its use
How the problem was solved:
SuccessStories
Telefonica: SaaS Platform Aplicateca
Identified Demand / Problem:
Need to deploy two open source applications in the SaaS platform
Reliability and scalability to thousands of users
Description :Defined launch date for Aplicateca
Provisioning and Single Sign On required software modification
Negative impact in customer:The impact of any issue affects thousands of users
Credibility of Aplicateca depended on these applications
How the problem was solved:An expert team of Linux programmers
Provisioning y Single Sign On module developments in both applications
A Call centre 24x7 to provide support
Business outcome:Aplicateca was successfully launched in September 2009
SuccessStories
Junta Extremadura: Moodle Platform
Identified Demand / Problem:
Demand of a Moodle service via SaaS
Reliability and scalability to thousands of users
Description :Corporative environment. Service of Inspection and Consumption
Initial training, documentation, support
Negative impact in customer:Lack of custom-made training platform
Multiple profiles, access, different demands of the project
How the problem was solved:LAMP environment Xen virtualized
Moodle deployment, documentation and training
Support and control service
Business outcome:Moodle SaaS service active for Junta Extremadura
SuccessStories
Ayuntamiento Alicante: JBoss Course
Identified Demand / Problem:
Plan, design and execute formative courses regarding JBoss technology
Execute specifically a course on JBosss App Server
Description :Course and content design according to student type, time schedule, means and availability
Training is supported through an online model
Negative impact in customer:Need to deal with projects that require this kind of knowledge
Lack of quality, errors as technology is unknown
How the problem was solved:Design and execution of custom-made courses
Follow-up
Blended learning model, with wide support of e-learning systems
Business outcome:
Successful integration on JBoss technology use
Extension to other areas due to the success obtained
SuccessStories
www.opensistemas.com
[email protected] - [email protected] (Chile office ) - [email protected] ( Colombia office)
+34 902 107 396 - 91 746 04 23 (Spain)
+ (02) 946 2623 – (09) 7212 6887( Chile )
Contact Information
Contact Information
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